All the seats DO NOT recline. They charge for everything including water..$3. Over $100 to bring my small carry on. I hate this airline. Have you ever been on a flight where seats don't recline??? Insane.
Nothing staff rude they did not know wat was going on
Flight delayed going and coming back! The one coming back arrived almos 2 h late at lax! Thougtbit was a cheap flight but then they charge you for carry on! So it really cost 300 bucks the flight! For that price should bought with american airlinesnor jet blue better sits for the samenprice and at leat honest airlines! complete ripp off! Necer spirit again
You don't tell customer that they need to pay for baggage even a carry on cost additional 55.00 plus if you want to sit next to your pass angers you travel with its additional chargers to pick your seats .. Add that when booking the flights
Flight was over an hour late taking off and all they offered was a mini bottle of water & granola bar. For a company that says they hate all the fees for every little thing, they sure like charging them all (collecting all the money ).
Seats need better lumbar support. Safety video is too long (singing and dancing ) offensive (nun doing a shoulder shimmy dance ).
I did not like the fact that i was not given the opportunity to TRY and reach the doors before my flight. They charged me an extra 50 dollars for a later flight that i did not take. I was so frustrated with them that i had to go to another terminal and buy a whole new ticket through jet blue. something that cost me another 280 dollars one way. It was a very stressful experience and I feel robbed.
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