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The flight staff was outstandin

Comfert

Captain of the flight was funny and entertaining, landing down in Seattle was really smooth.

The delays were ridiculous; 1 hour delay for the first flight (Seattle to Chicago) and 3 hour delay the next one (Chicago to Seattle).

4 hr delay in departure. They suck!!!

15-20 passengers were stuck in security and ticketing. After waiting hours, the plane was not held though we were all checked in.

Comfort ability to board earlier and being able to relax in Sky Club with good choice of refreshments. Staff on plane were very attentive as responded quickly to requests. Check in was much quicker than previously and staff were very friendly. I like being able to get boarding passes online which makes boarding much easier. I liked having space for comfort by seat

Some airlines have free first suitcase for comfort. If you checked in a little later overhead bin may be filled.

The flight attendants were very helpful and friendly. In flight television helped. Spacious and comfortable.

Sitting in middle isle, just get elbowed a lot.

Nothing

Safely made it from Florida to LAX on time with no incidents

There should be at least one complimentary option for entertainment.

Process was super easy, I even emailed my itinerary from United to kayak as requested, and I received updates about the gate, baggage and status before United!

No complaints whatsoever

- was hot on the plane - That you had to pay to watch tv. There should be at least a few channels that are Free. (especially since this was a 5 hour flight) - Complimentary snacks (pretzels) were all smushed.

5.5 hour flight and no movies to watch. Had to pay $8 if you wanted to watch anything. Whyyyyyy??? I couldn't even watch the flight path without them wanting me to swipe my credit card.

They charged extra for everything. $45 for a checked bag, $3.00 for a can of soda or snacks and up from there.

I liked the fairs. plane was nice friendly crew

My wife and I didn't get to sit together No drinks, peanuts Seated next to a 400 pound women who had to used 1/4 of my seat

Easy

No leg room

Safety, close to on-time arrival, although irrelevant since bags took 45 minutes.

No water bottles available for individual use. Crew only came through once or twice offering small cups of water. I'm dehydrated today with headache. No charging outlets in the 2018! OUTRAGEOUS. A bunch of bags still had not come down 40 minutes after arrival. Worst: just before landing, when the captain advised the flight crew to do a cross-check, it was not done, and when we landed, I realized my seatbelt was not on.

Internet was out. Table was tilted and could not be level for drinks. Out of, or No cover sheet for protection for toiler seat. Result of : Management and Union

Worst flight with AA so far, service is getting worst and worst

we were delayed almost 3 hours due to an error with the gate change not being relayed to the Plane nor the Cargo crew.

Being in the front you board and de board quickly always a plis

Seats partitions are very uncomfortable

We missed our bus connection to NH due to the delay and since there were no rental cars or airport hotel rooms we sat for 9 hours waiting for the first bus. Exhausting.

The plane was a half hour late again, and the entertainment system did not work for the entire flight. Then we were stuck for another half hour on the runway waiting for a gate to open. Out of three JetBlue round-trip flights I’ve taken two were late both directions. At this point I plan on going back to Delta.

Love that Jet Blue now flies out of St. Paul looking forward to flying it more often. I also live in WPB and really hope it will fly from NYC to WPB during the winter more often so my children who live in NYC can come more often!!

outbtoundflight 4+ hours late inbound flight 2.5 hours late never even offered passengers water

Friendly, fast and complete

The flight delay

4 hr delay in departure. They suck!!!

Captain of the flight was funny and entertaining, landing down in Seattle was really smooth.

The delays were ridiculous; 1 hour delay for the first flight (Seattle to Chicago) and 3 hour delay the next one (Chicago to Seattle).

Friendly, fast and complete

We arrived safely

Long lines in security and delayed flight

15-20 passengers were stuck in security and ticketing. After waiting hours, the plane was not held though we were all checked in.

I missed my flight and kiwi.com was horrible with helping me change or cancel the flight

15-20 passengers were stuck in security and ticketing. After waiting hours, the plane was not held though we were all checked in.

Friendly, fast and complete

4 hr delay in departure. They suck!!!

that we got to our destination

the bathrooms were gross

Sitting in middle isle, just get elbowed a lot.

Nothing

Comfort ability to board earlier and being able to relax in Sky Club with good choice of refreshments. Staff on plane were very attentive as responded quickly to requests. Check in was much quicker than previously and staff were very friendly. I like being able to get boarding passes online which makes boarding much easier. I liked having space for comfort by seat

Some airlines have free first suitcase for comfort. If you checked in a little later overhead bin may be filled.

The bag service

The flight delays

The flight staff was outstandin

Comfert

Delayed 4 hours ground crew did not know how to handle customers. Sooo disappointed...

Flight delayed 90 minutes

15-20 passengers were stuck in security and ticketing. After waiting hours, the plane was not held though we were all checked in.

One flight attendant was a little rude to the passenger on my row who was hard of hearing.

Sitting in middle isle, just get elbowed a lot.

Nothing

that we got to our destination

the bathrooms were gross

The flight attendants were very helpful and friendly. In flight television helped. Spacious and comfortable.

No leg room

I liked the fairs. plane was nice friendly crew

My wife and I didn't get to sit together No drinks, peanuts Seated next to a 400 pound women who had to used 1/4 of my seat

I got the same seats with my kids

That I missed my flight back to Denver and had to pay for a new flight for the next day

I liked the fairs. plane was nice friendly crew we did well on the seat Lottery

My wife and I didn't get to sit together No drinks, peanuts

I missed my flight and kiwi.com was horrible with helping me change or cancel the flight

We arrived safely

Long lines in security and delayed flight

Flight delayed 90 minutes

4 hr delay in departure. They suck!!!

Although there were a lot of passengers on this flight, the crew was able to get everyone on the plane in an efficient manner.

We were delayed about 2 and a half hours because of the weather in Denver. I was not comfortable at all in my seat because the passenger beside me had his knee and elbow all in my personal space. I asked an attendant if it was okay for me to move and she stated that it was okay, but United switched a lot of passengers flights around so there wouldn't be any empty seats. I was stuck beside the man, all hanging out of my seat, because there wasn't an open seat available. Thank goodness the flight was only 2 hours long. Overall my experience with United was terrible and I will not be flying with them anymore.

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart.

Everything was on time and on schedule.

No food.

Efficient

Delayed departure; cramped seat; minimal amenities

Flight was on time, smooth and had great service.

How a flight attendant was berating a passenger to help her with his bag. She was extremely rude to him and It set the tone for the rest of the flight.

Nothing

Seat was supposedly an exit row but in reality it was the seat behind the exit row and there was a metal box blocking my already non existent leg room.

Please help me find my bags

The fact they lost my bags

One flight attendant was a little rude to the passenger on my row who was hard of hearing.

Comfort ability to board earlier and being able to relax in Sky Club with good choice of refreshments. Staff on plane were very attentive as responded quickly to requests. Check in was much quicker than previously and staff were very friendly. I like being able to get boarding passes online which makes boarding much easier. I liked having space for comfort by seat

Some airlines have free first suitcase for comfort. If you checked in a little later overhead bin may be filled.

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

Sitting in middle isle, just get elbowed a lot.

Nothing

They charged extra for everything. $45 for a checked bag, $3.00 for a can of soda or snacks and up from there.

We had an uneventful flight

Didn’t depart until 1055 pm. One hour later than scheduled

Liked the smooth flight and newness of plane.

Narrow seating. I even upgraded to stretch seating but couldn’t tell! Cranberry juice was $2.99. But the BIG thing is that my luggage never made it onto the plane. Having to change all my plans due to lost luggage. Ugh

I liked the fairs. plane was nice friendly crew

My wife and I didn't get to sit together No drinks, peanuts Seated next to a 400 pound women who had to used 1/4 of my seat