Find Cheap Flights from Fort Myers SW Florida Intl to Philadelphia (RSW - PHL)

I felt deceived by Frontier. I knew paying the low fair I was going to get a bare bones trip. I was fine with paying for my own drink. I cannot believe that the airline is charging $40 bags for a carry on!!!!!! Also I had to pay an additional $27 each so my husband and I could sit together. Shame on you frontier. Of given the choice I will NEVER fly with this airline again. Everyone I tell about my experience has their own negative story to tell about Frontier. I suggest you change your practice before you go out of business. My final cost was double the original price of my original ticket. Just price the ticket as it should be.

price was OK

Very uncomfortable and small seats; extra charges for carry on when there was a lot of space on the flight; long line for baggage check with only one attendant

Comfortable enough

No films

Everything went smoothly

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

I had ankle surgery a few months ago and am still wearing a cast. Since I was in a wheelchair and the flight was not full, I was upgraded to a better seat. I certainly appreciated that!

No complaints.

N/A

Flight was 3 hours late. No comps.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Their pricing is very deceptive. No seat that doesn't cost extra money (minimum was $ 16) and baggage fee is outrageous. A $ 250 ticket when purchased turned into a $ 350 flight. Also they do not participate in TSA pre-check program so had to go through full security. Should be advised of this in advance, and all the extra fees. I could have flown on American for less and had pre-check. Will know next time.

Very appreciative of the attentive crew and captain keeping us updated on our very bumpy (and sometimes worrisome) flight.

Delayed, tons of turbulence (nobody's fault but ugh), issue with the ramp that had is sitting on the plane in Philly and then our luggage took forever. Honesty it was nothing terrible, just a series of crappy moments on a late at night flight with two kids after a long weekend was just blah.

Pilot was a cowboy, quick taxi and fast flight, arrived at gate 45 minutes early. On a late flight, the early arrival was a welcomed outcome.

I checked a hard case fishing rod tube that contained a brand new fishing rod. The case can be opened from the top and side and both can be locked. The side was the only thing locked and top opening had a simple clip on it so anyone could to easily open it up and inspect the inside. Someone cut the side lock off, took the case apart obviously looking for something and then jammed everything back together securing the cut off lock with a zip tie. After I got home late that night I noticed my lock was cut off and rod broken in 2 pieces. Very disappointed, hopefully someone at Frontier reimburses me for the damage.

Flight was suppose to leave 9:40pm which was reported on time up until 9pm then flight was delayed until 12:42 am even though weather was completely clear, the pilots and the plane was there. They wanted to "wait for a fresh crew to fly in" from another location. Had to sit in the airport for 4 hours due to poor scheduling? That's ridiculous.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.