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Cons: "Cleaning of bathrooms"

Cons: "Again very impressed with Qatar Airways service on the board"

Cons: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."

Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"

Pros: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Cons: "Providing better food and movie"

Pros: "Crew was excellent"
Cons: "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."

Pros: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."

Pros: "Modern plane and great crew."

Pros: "Food was great."
Cons: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."

Pros: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Cons: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."

Pros: "Entertainment"
Cons: "Too crowded in in flight"

Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."

Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Pros: "I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight"
Cons: "Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good.."

Pros: "Best host staff"

Pros: "It was exellent but long flight keep it up!"
Cons: "Everything was above avarage"

Cons: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."

Pros: "Boarding"
Cons: "Comfort"

Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Pros: "Friendly service, and comfortable ride, will gladly fly again"

Pros: "Seat features. Extensive beverage and food menus. Great IFE system"
Cons: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"

Pros: "It was actually on time."

Pros: "Again, the crew were top notch"
Cons: "Comfort and available entertainment were so-so"

Pros: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Cons: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."

Pros: "The crew was friendly and patient. The flight departed on time."
Cons: "The plane was small and cramped. The food was mediocre and could have been more creative"

Pros: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Cons: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."

Pros: "Excellent Service"

Pros: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Cons: "Lack of movies"

Pros: "Craft"
Cons: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"

Pros: "Food was great, good selection of entertaiment and movies, seat comfortable (even for economy class). Very friendly flight attendants. This was my first flight with Qatar and I'm now a big fan"

Pros: "Great crews, excellent airplanes, wonderful in transit experince."
Cons: "In flight coach meals were average."

Pros: "Decent leg room. New plane."
Cons: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."

Pros: "Everything was good ... we were on time .. no delay so .. perfect !"

Pros: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"

Pros: "Qatar airways 3 hrs short flight was spectacular at all levels"

Pros: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Cons: "The headphone jack on my entertainment system was defective."

Pros: "Cabin crew was pleasant and at least smiled."
Cons: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"

Pros: "Roomy seats & clean appearance and modern cabin."
Cons: "This is an isolated experience on Qatar but a couple of the crew members had poor attitudes. One flight attendant talked down to passengers during boarding and while serving. Another flight attendant acted as if if she was being inconvenienced when asked for water. The seat did not function properly. It would recline on its own which caused constant adjustment throughout the flight."

Pros: "The friendliness of the crew."

Pros: "The staff was friendly throughout and boarding was quick. There were no delays in taking off. They had also helped organize a hotel for the long layover including meal vouchers, visa, and return transfers."
Cons: "During meal times they didn't ask the person ahead of me to put their seat up which made it difficult to eat. They also ran out of quite a few meal options on the various flights I took."

Pros: "ok"
Cons: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."

Cons: "All the services and the airport"

Pros: "Not a lot -14 hrs in cattle class is no fun."
Cons: "Toilet out of order from beginning of very long flight. Food ordinary. Doha airport transfer awful."

Cons: "You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!! Please return my money"

Cons: "The flight was delayed, i had only 2 hours connection in Chicago for an international flight, they asked passengers to NOT panic and do not ask if they didn't call a passenger name. They will call passengers who would miss thier connection for accommodation otherwise you are safe. Unfortunately I didt ask since they didn't call me, when I reached the gate from Chicago, it was closed."

Pros: "I was most disappointed when I got to the check in counter only to be informed that I was on "stand by" That was quite strange consideirng that the flight was not free, I had booked early called a day priot to the flight for confirmation. Though I was later allowed to fly but such treatment was most unnecessary. On the whole the flight was good"

Pros: "I liked very much Qatar airways. Hope to fly again."

Pros: "I think in plain should serve international food not only Indian spicy one. may some do not like spicy"

Pros: "Food options and timing options , Ambience , seats configuration, type of seats, extensive entertainment options"
Cons: "I was wholly satisfied , service was courteous , requests were carried timely and seamlessly ."

Pros: "SFO-SYD was great. My luggage was left behind in SYD when I landed QZN!!! Not amused!"
Cons: "Them losing my luggage!"

Pros: "More space, better flight attendants, 3 free meals and free alcoholic beverages. It’s all good."
Cons: "Nothing, loved it."

Pros: "Ease of boarding"
Cons: "Purchasing extra leg room"

Pros: "Economy plus seating in an exit row was maybe the best airline seating I've had outside of first-class. The on board entertainment was better than average."
Cons: "The flight crew, save the one male attendant couldn't possibly seem and more disconnected and uninterested in passenger comfort or safety. The eldest attendant was simply rude and seemed annoyed at having to do her job. The other young woman couldn't seem to keep the cart from bashing into seatbacks or herself in the aisle and the flight was NOT rough."

Cons: "Plane was cold! But better than hot!"

Pros: "Pilot interaction."
Cons: "Entertainment system did not work for anyone on the 14 hour flight!"

Cons: "Waiting"

Pros: "Boarding quickly"
Cons: "No PED was available didn’t have anything for entertainment if you weren’t buying it seems every thing available for 3 hour flight and flight was scheduled for 2 hours and 55 minutes No snacks made available came thru once had a small bag of pretzels cup of coffee and never came back"

Pros: "Boarding and entertainment were good.."
Cons: "Over an hour delayed and unlesss you pay up the seating is very cramped"

Pros: "That I slept all the way"
Cons: "Nothing to complain about"

Pros: "Extra legroom..all is good!!"

Pros: "The crew was polite. The flight was comfortable."

Pros: "on time"

Pros: "We loved the small terminal at Sky Harbor, with the cute little discounted parking lot, no more that 100 feet away. We loved the location of Avis Rental Car, directly across from the baggage pick-up exit doors, at Regional Southwest. Our flights were all on-time, and the crew was extremely professional."
Cons: "No need for reclining seats. These cause a problem with leg room, for the person behind the "recliner.""

Pros: "Uneventful, on time! Knees will never be the same, but small price to pay - or so I'm led to believe by your marketing. Also paid 10 bucks for internet- seems excessive."

Pros: "Everything was great!"

Pros: "No delays on take off ,"
Cons: "Seating no leg room if your a tall person"

Cons: "The seats are Uncomfortable. The food no longer exists. They give you two ounces of drink"

Cons: "After booking my flight months in advance United change are seating and separated us. Spent hours on the phone with no explanation and no assistance. Didn't even help me upgrade when I was willing to pay for it. The worst of it all was the nonsense that their customer service kept spewing. Brushed and straight up lied to. Will do everything possible to never fly united again"

Pros: "My flight was delayed 30+ minutes going out from Ohare. But overall the flight was good & service was fine. Thanks!"
Cons: "The delay concerned me, years ago we flew to Mudkegon and our flight was delayed and we ended up stranded in Detroit overnight. I was very happy to see our plane fly into terminal."

Cons: "They would not honor their refund policy with proper documentation submitted four weeks in advance."

Pros: "The crew is really nice. They are considerate and helpful as if they know you will be bored through out the flight."
Cons: "You get no food. One advise for the company, do not serve alcohol on 6 AM flights. Just serve some eggs or bread. Try to compete with international airlines like emirates and not greyhound buses. The entertainment system requires you to download the app on your phone and you need to buy the internet."

Pros: "Uneventful is good now a days when flying. Plane was comfortable an very smooth flying!!"
Cons: "Our flight attendant was all business an no smiles. I asked for ice an never received."

Pros: "Lost flight other one took longer not happy"
Cons: "Lost flight other took too long"

Pros: "Had the ability to connect in my phone to the app for free in-flight entertainment. Other United flights will have the TV in the headrest but charge you for wifi or to watch TV or movies."
Cons: "Our flight got delayed 3 hours (which I understand happens) but they boarded group 1 individually, group 2 individually, then combined groups 3, 4, and 5 in the same line. I was in group 3 but was stuck behind people in other groups. Also, they ran out of room in the overhead storage which is frustrating when you're flight is already pushed out to a later time - the last thing I want to do at 1:00 am is wait for my luggage because it had to be checked. People brought on carry-on suitcases along with 1 personal item which were huge tote bags or backpacks. There's got to be a way to monitor overhead storage for items like that - if it's the size of a carry-on, they should need to check their suitcase. The snack was lack-luster. I went on a 5-hour flight to Seattle a few months ago and one cookie with no protein is hardly filling for that long of a flight."

Cons: "Rude staff,"

Pros: "Very nice and smooth flight, lasted even less time"
Cons: "The lady at check in couldn't give me and my boyfriend seats next to each other, but thankfully there was a very nice lady who agreed to exchange seats in the plane."

Cons: "Did not like the commuter ride from newark to syracuse. Probably would not use united again because of that. Had to get on a bus that took us across the street to board this little, very noisy plane. Even the flight to newark was uncomfortable. Seats are too close no legroom and my back was killing me due to uncomfortable small seats. United is not for me. Sorry."

Pros: "Absolutely nothing"
Cons: "Flight was cancelled in Newark for an unknown reason. Luggage was then delayed because nobody from united cared to change it onto the new flight I was assigned to."

Pros: "Nice assortment of movies"
Cons: "The chairs barely recline and my chair never stayed reclined. Crew was off putting. Not very friendly."

Pros: "Everyone was pleasant and ask are you comfortable."
Cons: "The flight was great"

Pros: "It was on time"
Cons: "That all the passengers were allowed a carry on bag, the flt was full and they made a lot of people check their bags, not fare!!! This airlines breaks their people into 5 different classes, I'm not sure what or how they do it, I was a 5, I boarded last, people climbing over each other, use to be back to front, after 1st class, of course. It was ridiculous."

Pros: "nothing"
Cons: "Departure was changed twice until I would miss my connecting flight. I was sent to another airlines with not much help. Stayed in the airport an additional five hours."

Cons: "I booked my flight over 5 weeks ago, and was given an aisle seat. When I checked in online, my seat had been changed to a middle seat. I tried to change my seat online, and was only given the option of 1 other middle seat. I have to have an aisle seat because of arthritis, and I need to walk around during flight. There were long lines at the desk at the gate, and I couldn't stand there to get my seat changed. Now I'm dealing with lots of leg pain as a result. I NEVER would have booked this flight if I'd known I would'nt have an aisle seat. IT IS "BAIT AND SWITCH"!"

Pros: "Boarding was quick and easy"
Cons: "signed up for a window seat was assigned a middle"

Pros: "Food was good"
Cons: "Dinner was served within 1 hr of takeoff and breakfast 1-2 hrs of landing. Nothing served inbetween. There was about 10-11 hrs of nothing. No drinks or snacks served. Very poor service in compairison to other international flights I have taken."

Pros: "Nothing"
Cons: "Flight was cancelled due to mechanical issues after waiting for 3 hours. The next flight they put me on was the next day on another airline. They put us up in a shity hotel and the meal vouchers only worked at the airport where everything was closed by then or hotel which had no restaurant. United offered a $50 compensation which is a kick in the teeth compared to the inconvenience I was put trough. If I don't get properly compensated from United for that horrible experience I will never fly them again and tell everyone I know to never fly United."

Pros: "On my first flight from SNA plane and crew excellent. Due t storm in Houston we got on and off plane 3x until tower thought it was a go. Captain was excellent explained everything I am a scared flyer but he was so encouraging and funny he made it a goo experience"
Cons: "Flights back from Fort Meyers planes seemed smaller and no room in seats Entrainment 0 can't fix stars Food 0!didnt eat"

Pros: "The crew -- friendly and informative."
Cons: "Very uncomfortable."

Pros: "Great direct flight, served coffee & snack as soon as reached cruising, offered OJ & water later. Even offered second cup of coffee. Flight arrived at the gate 15 min. early, the baggage was at baggage carrosel fast"

Cons: "We flew united on our way to forida and we had a layover our first flight got delayed so we missed our second flight. Then on our way back they tried doing the same thing. The lady at the counter thank god ran down to delta and got us a flight to atlanta then to st louis. I think united just doesnt want to pay for a hotel room when they are the ones that kept delaying it. It was a nightmare and i dont plan on flying united again."

Cons: "There is extreme turbulence and no one came over the PA system for sure that it was just turbulence. I was afraid"

Pros: "For a coach seat, it was ok since I sat with my wife in a 3 seats row."
Cons: "The fact that you couldn't upgrade with miles."

Pros: "Easy,smooth ride, thank you"

Pros: "Cost Ease of booking"
Cons: "delays (weather based )"

Pros: "The flight was short(ish)."
Cons: "The price of flight not in line with service, comfort, anything. Full flight, small seat, some flight attendants in crabby mood, luggage hassle in Houston, didn't get it first, thought they didn't have it. Had to go to United customer service. Ended up being somekind of "jam". Took forever to get luggage. And it cost me 25 bucks extra. Shameful. Poor experience."

Pros: "Boarding on time and easy Seats super comfy Tv was great"
Cons: "Staff not attentive or friendly Not many food options"

Pros: "Updates were poor as to wether or not I would make my connecting flight. When I asked if there were back up options and was told there were not any. After an hour delay I was called up and given a flight number that could be an option."
Cons: "The delays that I experienced were incredibly long. The major problem with this was the lack of comunication that I received from the airline. I could not figure out how to turn off the tv."

Pros: "Security staff was terrific , the Crew was exceptional . Overall satisfied ..."
Cons: "It was a short flight but still very tight . I couldn't take a longer flight on a 737 . Uncomfortable ."

Pros: "Boarding was well organized on a fully packed flight"
Cons: "They sold an economy class ticket to a 400 pound woman by the window seat of my row and she spilled 50% of the way into the middle seat. The woman assigned the middle switched with a relatively thin member of her own party, but the poor kid was still cheated of his space and pushed against me in the aisle seat. I know it's considered insensitive to complain about the morbidly obese, but c'mon!!! Her inability to control her weight has affected me in a material way by subjecting me and the kid in the middle to 3 1/2 hours of misery. I guess the airline CAN'T call this issue to her attention for fear of discrimination charges, but they might make some kind of compensation (free flight, or at least a food coupon, or a pass to the United Club) to assuage the injured seatmates. Also, the airline was generous with drinks, but served no snack. Nothing? Really? I really don't like United, but, unfortunately, it's the main airline flying my route. I fly them only when there is no other choice."