|August||Best time to beat the crowds with an average 6% drop in price.|
|October||Most popular time to fly with an average 12% increase in price.|
Average price of a round-trip
|$230||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Southwest has waived its change and cancellation fees on flights from Fort Myers SW Florida Intl to Wisconsin. Confirm policy on booking site.
Southwest does not allow booking a middle seat on flights from Fort Myers SW Florida Intl to Wisconsin.
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Scores according to KAYAK customer reviews
Cons: "The plain from LGA had to return to the gate for maintenance, it made to ROC almost on time."
Cons: "Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air"
Cons: "Service and crew at JFK was horrible! Worst I have ever been around. Staff could not have cared any less"
Cons: "We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself."
Pros: "The B757"
Cons: "The time to switch plane it was too short almost missed the plane"
Pros: "Crew was so friendly and helpful!"
Cons: "My suitcase arrived damaged."
Cons: "food options"
Cons: "Just better food"
Cons: "Delta comfort works especially for one who is handicapped"
Cons: "Flight was delayed over an hour. Missed my Easter dinner plans... :("
Pros: "Crew was very professional. Seat uncomfortable. No entertainment. did get water or coffee."
Pros: "The flight crew did an excellent job communicating the weather expectations for the flight. I appreciate that information although the actual flight turned out to be very smooth."
Cons: "Had to wait for the crew from another flight before boarding p"
Pros: "Flew delta comfort, priority boarding, extra legroom, short flight so no meal included"
Cons: "nothing bad about this flight"
Pros: "Good flight. Organized. Friendly flight attendants. I like Delta."
Cons: "Paid for priority seats, but weren't offered the option for my two free drinks due to the flight being short distance."
Pros: "We were on time"
Cons: "The plane was terrible. Trim pieces falling off the seats. In very rough shape. The crew did ok, nothing terrible but the service was mediocre and they were very stingy with the snacks and drinks."
Cons: "It was perfect, left on time, arrived early!!,"
Pros: "The plane, the seating, and the service was outstanding, great entertainment setup with the movies."
Pros: "Love the entertainment options."
Cons: "Very limited snack options and seats are very narrow."
Pros: "Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice"
Pros: "Jamaica security and boarding, despite a crowded airport and gate, was very quick. Appeared chaotic but was friendly and efficient. Boarding was orderly and efficient. Flight was smooth, seats luxurious (comfort+ aisle and window seats with an empty center!). Arrival into ATL half an hour early."
Cons: "Only one offer of beverage on 3 hr. flight. "Food" at dinner time was chips or crackers. Arriving 1/2 hour early we sat on tarmac for 50 minutes before reaching gate. 20+ minute walk to customs, 30 minute line."
Pros: "Delta in general but , they let me stranded, i had to find a eay to fly home, they did Not help finding a next flight.. i missed my flight because of WX"
Cons: "Lack of interest towards the passenger and client, i had to do it my self"
Pros: "The flight was calm"
Cons: "What I didn’t like is the inconviece where we had to change flight hour and aircraft and move to another one and we were delay for one all hour plus the 3 hours that we were there before the hour of departure that is really really bad"
Pros: "The flat bread pizza was good. The drink selections were good. The meals were terrible! Besides that, we had a great flight (13 hours)"
Cons: "The food The air was super dry (had nosebleeds twice)"
Pros: "Flt on time, very nice and friendly gate agent and flight attendant"
Cons: "The airplane did not even have storage space for below-standard sized bags. Gate check worked fine, but it was an inconvenience and some of my stuff got frozen"
Pros: "cleanliness; attendants were very helpful"
Cons: "Seats not very comfortable-very close quartered"
Pros: "Flight was on time. And faster. I really enjoyed it."
Pros: "attendant frienliness, and communication."
Cons: "The plane. it is an unsuitable for more than one hour flight. The value for the money is down in the bottom."
Pros: "The aircraft was new and most flight crew were nice."
Cons: "Way too many useless announcements by the copilot and the lead flight attendant. Keep it short. Don't get back on once you put the mic back. And how about announcing th baggage claim carousel if your going to interrupt as much as you did."
Pros: "Friendly crews."
Cons: "Crying girl whole flight"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."
Pros: "New plane, nice comfort seat"
Cons: "The snack selection...pretzels or cookies!"
Pros: "the plane crew were nice"
Cons: "ok wont fly delta if i can avoid it"
Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."
Pros: "On time,smooth good servive"
Pros: "Customer service very courteous and friendly."
Pros: "The best stewardesses in the industry."
Cons: "Seats had no leg room."
Pros: "Given an upgrade to comfort seats for taking a bump was a nice plus. Pilot kept us informed o flight arrival and times."
Cons: "Gate attendee wasn't very cheerful, felt like I was being a bother when asking questions. Stewards on the flight were not very social either."
Cons: "On board entertainment (movies / games) was not working the whole flight."
Pros: "Left on time, arrived early. Good free movie and TV show selection."
Pros: "Seated my husband I together (finally) at very back of plane next to window (not our preference)."
Cons: "My husband and I although booked together were seated in middle seats 9 rows apart. We atrempted to change our seats online at KLM (not possible), online at Delta (didn't recognize our KLM purchased flight), in person at KLM counter in SVG, in person with THE Delta rep at the check-in gate in AMS...no one could help us due to different systems used for seating for each company that the other one doesn't have access to. Flights booked by one company and operated by another seem common enough that this system needs to be improved. - Silver KLM travelers Also WAY too hot on plane."
Cons: "Sat in Row 34. Engine noise was overwhelming."
Pros: "The prior flight arrived late and then due to what appeared to be some mechanical issue, the plane was towed into the gate at about the time we were due to board. I mention this only because this was the only glitch during the rest of the flight. Loved the wide variety of entertainment available inflight, the AC outlets on EVERY row, and though I didn't need it this time, the availability of Wi-Fi Internet is appreciated. And though we left 40 minutes late, we made up part of the time and arrived only 20 min later than scheduled. Bravo Delta! I'll have to check out your version of Mileage Plus."
Cons: "I couldn't understand the gate agent's announcements due to language issue but most of all competing announcements from the gate behind me. One of the flight attendents was more bossy I felt than necessary. She told me not to put my backpack in the overhead bin, even though there was enough space and the back 3rd of the aircraft was half empty (I was in the last loading zone so there weren't many more people after me)."
Pros: "Good frew"
Cons: "Large dog on flight. In the aisle. Seats very short."
Cons: "Have WIFI"
Pros: "The direct flight was the biggest plus. The seats all had a USB outlets which was convenient."
Cons: "Our flight was delayed about 15 minutes due to a mechanical issue which we didn’t know about until we got on the plane late."
Pros: "Service good. Staff at the gate was very friendly & helpful."
Pros: "Hospitality n courteous."
Pros: "Everything was great on our flight the staff was great."
Cons: "Air hostess for first-class was really rude. Flight 386 from fort Myers."
Pros: "Everything was great, no complaints. The roomy, leather seats made the 31/2 hr flight easy. The crew was very respectful and professional. The way flying is suppose to be. Thank you. John"
Cons: "No complaints."
Pros: "Flight on time and smaller airports"
Pros: "All flights were on time and boarding went quickly."
Cons: "Seats are a bit narrow."
Cons: "Multiple crying children. Literally screaming for most of the flight!"
Pros: "Great flight, friendly staff. Used their wheel chair services, very helpful"
Pros: "We very much liked that this was a direct flight."
Pros: "Roomy seats...choices for food & direct flight- can take a bag"
Pros: "Leg room in premium seating. Staff was friendly. Vessel was clean."
Cons: "Chairs could have better back support. Food items to purchase were poor. Vessel intercom was poor, hard to hear. Boarding the plane from MSP,staff did not have a microphone so therefore a lot of commotion boarding the vessel"
Pros: "The flight was fine. On time, even with some weather in MSP."
Cons: "I tried to check in on-line, but I was unable to because I could not make a seat selection. All I was offered were upgrades. I had already been assigned a seat when I booked. So I had to check in at the airport and was on the standby list for a while."
Pros: "Great staff at ticketing and the gate"
Pros: "Great crew, clean plane, captain gave an update of the NFL playoff score"
Cons: "Plane left 20 minutes late and arrived 15 late"
Pros: "Amazing check in staff and amazing attendants. Very very comfortable flight from Ft Myers back to Minneapolis."
Pros: "Desk people were terrific. Everything was on time. Check in went smoothly."
Cons: "I wasn't offered any refreshments"
Pros: "Genuine and kind flight attendants. Very personable and made the experience delightful!"
Pros: "Very friendly crew always smiling and pleasant"
Cons: "they announce boarding people with small bags that fit under the seat and let everyone go"
Pros: "The lady at arrivals remembered me and my infant daughter. Greeted us, helps us and made the initial part of the trip so easy! Once we border, with the help of the guys at the gate, we were all seated and in the air so quickly! Flight was fast and we were home before we knew it. Love Sun Country!"
Pros: "Flight attendants very helpful and accommodating."
Pros: "Love Suncountry!"
Pros: "Everything was great and quick from Fort Myers to Cancun"
Cons: "Once leaving Cancun, we went through main security with no problems. But as we were attempting to board I had to be checked a second time, I do not feel that this was necessary since I was already cleared by TSA. All they said was this is a random check. I was held so long that my and my wife had to search for over head space for our carry on bags, as there was almost none left. I do not feel that there was any cause for this and made our return flight very unpleasant."
Pros: "The crew was so kind and very helpful! They were prompt with their service & quite gracious."
Cons: "The flight was packed, and the air in the cabin was sultry. It didn't cool down for at least an hour after takeoff."
Pros: "We were guaranteed a seat and the check-in personnel tried her best to get us seats together, but it was a full flight. She was very nice."
Cons: "A bag of pretzels or something would have been nice...."
Pros: "Nice short flight. Normal drink cart came through early with no up charge."
Cons: "Upcharges including $25 for first bag for each of us. A charge for even a snack on the flight."
Pros: "Flight was on time"
Cons: "Plane is old and worn. Seat cushion has no padding left."
Cons: "Aisle was too narrow for my carry-on bag to roll"
Pros: "Sun Country is my favorite airline! The flight attendants are outstanding and so helpful."
Pros: "Everone that I had contact with were friendly and professiona l. Its the best experience I've had in a very long time!"
Cons: "I have no complaints"
Pros: "had wheel chair assistence and wonderful seat assignments"
Cons: "all trip was very comfortable and staff was very caring."
Pros: "The gate crew had a wonderful sense of humor that helped people relax and just plain old have fun! The plane was clean and the crew all nice."
Cons: "Feeling like a sardine."
Pros: "The crew was grumpy. I sat in row 29 next to bathroom, the smell and seat did not recline. I could hear the crew talk about the people, some comments were rude. I was diappointed."
Cons: "Like.......I got th of the cities workout crashing."
Pros: "That it left on time and the boarding was smooth. Nice crew!"
Cons: "Seat 19D was not working properly, but it wasn't much of an issue. I did alert a flight attendant. This was for Flight 386 from RSW to MSP departed 7:35p.m. on the 6th of April."
Cons: "Missed flight because it took over 1 hr to get through security. They couldn't care less at the gate and told me not to worry "You will make it so you can get back in line". Sun country was unhelpful in rearranging plans."
Pros: "The check in and flight went fast & easy. Good Job!"
Pros: "All of the staff from the ticketing agents to the flight crew were just wonderful. I just flew by myself with my infant son for the first time and it was far from traumatic thanks to the helpful crew."
Cons: "I was a little bummed that after I had payed for my bag over the phone because I was scared I might be charged more if I payed at the airport (Spirit Airlines has left me leary of baggage fees), the lady at the ticketing counter informed me that because of my military status I was eligible for my first bag free, but unfortunately could not refund me. (I totally understood) However, knowing this now does make us even more likely to fly Sun Country in the future! Thanks, Sun Country, for supporting our troops and their families!"
Pros: "Super nice crew- Seats were comfortable-we felt safe and well cared for the whole time. No hassles with the immigration papers like on other airlines-they had plenty and were willing to answer questions."
Cons: "Had to change gates without much notice. Maybe airports fault and not SunCountry."
Cons: "Would like to get a seat assignment when you check in on-line."
Pros: "Very easy..No stress..."
Pros: "on time. smooth flight"
Cons: "plane was old and somewhat dirty. plane had smell of waste."
Pros: "Super nice flight crew, food in flight amenities"
Pros: "Flying is faster than driving."
Cons: "From the time you get in line to get your ticket to the time you exit the airplane you're treated like cattle."
Pros: "Very friendly on-time service. The two planes I was on had more legroom than Delta planes for a tall guy like me. I will continue to look for more sun country airline flights in the future."
Pros: "On time, adequate space and amenities. Everything as scheduled and promised."
Pros: "THat we made it home"
Cons: "Again we had to pay for "premium seating" first trip on Sun Country and we were amazed that we could not have seats that have more leg room as my husband just had knee surgery and needed it, never had that problem with any airlines. But again we were told that other passengers booked them. Checking in at the airport there were 2 people working the counter and 1 was struggling to figure out the check in process. Back at the GATE we were getting nervous as there was no plane and no one at the counter. Well the same 2 people came to work the gate and we all had to wait for the plane. The passengers got off and they immediately started the loading process. Clearly there was not enough time for anyone to clean this plane. And we left late with no explanation."
Pros: "As a major storm was impacting flights from the east coast into the Midwest, communication regarding delays was prompt. The in flight hospitality as always top notch! Ground crews in the airports very helpful."
Pros: "Flight held a little longer because half of us were held up n the slowest security check line I have ever experienced in my traveling life. That alone was awesome. crew was better then united in general from the counter check in, to flight attendant, to pilots they must have better job satisfaction than United and it shows in how we were treated."
Cons: "Flight out of Minn delayed due to weather, there was no weather in san Francisco."
Cons: "No beverages were available to even purchase!"
Pros: "Flight was earlier than scheduled. Crew was good."
Cons: "Nothing. The flight was 30 min. No complaints except for the guy who didn't wear his mask."
Cons: "The plane was completely packed despite the COVID pandemic. A stranger sat next to me on the plane (distance of about 6 inches, not 6 feet). What social distancing? And yet they conveniently said no food/drink beverage for safety reasons. Good way for the airline to save a few bucks. Other airlines (like JetBlue) block out adjacent sears and give snacks in individual bags but this... I flew several times since the pandemic began and this was by far the worst. What a joke of an airline. Never flying them again"
Cons: "Nothing--everything was great--perhaps the best service I've ever received."
Pros: "The pilot, crew, etc. was all good. Boarding was great, as was deplaning. There was a lot of communication."
Cons: "I'm a tall woman and I was never more cramped. I think in a long flight such as this 2.5+ hours, they should not be using American Eagle jets. They are so tiny and my neighbor and I were practically on each other's laps."
Pros: "We appreciated being upgraded to first class using my segments."
Cons: "For a 2 1/2 hour flight in first class all we got was our pick from a basket of chips. Horrible!"
Pros: "Great stewardesses"
Pros: "I liked how convenient and smooth everything was, from the price of my plane ticket to the pick-up and drop-off of my rental vehicle. Also, the text notifications I received upon landing that informed me how much time I had I had between flights & where to go!"
Cons: "Honestly, there's nothing that comes to mind for me as far as improvements go."
Cons: "just the food options were not that good. all other things were ok."
Pros: "Very nice crew, smooth boarding, made up time from late arriving aircraft. Surprised and impressed by how good AA was relative to how I remember it."
Cons: "Wifi was unreliable."
Cons: "On both segments of the trip American changed my seat which I. I’d not realize until boarding. Way to late to protest. You pay for preferred seating but then get bumped to a lousy seat with no explanation. Likely because I was a single traveler and an American employee wanted my seat. Better not happen on the return flight"
Cons: "It is clearly the policy or American Airlines to discriminate against passengers based on their class of flight"
Cons: "I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience."
Pros: "Arriving in SFO for Christmas"
Cons: "Gate changed 4 times...late boarding and even later departure 2 hours. Put us on a small plane and then do maintenance. not cool."
Pros: "Pleased to get luggage with tight connections. Exceptional crew RSW- Charlotte. Good legroom in overseas flight . Please do on all flights"
Cons: "Tv screen didn’t work on trans Atlantic flight"
Pros: "Comfortable seats"
Cons: "Nothing I didnt like"
Pros: "Finishing my flight, being able to say I'll never fly American again."
Cons: "Without notice or warning, I was required to pay $200 for my dog, tranferring from Alaska Air, to ride in cargo for the 2nd leg of my trip. My fare was approx. $84. They would not accept cash, but made me spend another $5 on a "gift card," because I don't own credit cards. Rude, uncaring, marginally competent ground crew."
Cons: "The flight was delayed due to weather"
Pros: "Nothing to complain about!"
Pros: "Comfort and food"
Pros: "Flight attendants"
Cons: "Very cramped searing"
Cons: "I loved the fact everything was exactly like the booking information. No hassles and no issues."
Cons: "The fact that the flight was cancelled and I was unable to reschedule from this airport, resulting in an increased price of almost $1,000."
Pros: "The seats on this little plane were large and comfy (which I never thought I'd say about a plane again). The crew was great, and the flight was hitchless."
Cons: "We were delayed by an hour and a half. Not that big a deal in the grand scheme of things, but it still puts a cramp in my day."
Cons: "Staff at N Carolina were rude and had there heads buried in there computers! Acted like they were doing you a favor to answer a question!"
Pros: "On-time arrival"
Cons: "They lost a bag and then took nearly an hour to do the lost luggage report. Handoffs among three staffers (one disappeared)."
Pros: "*finally* getting rebooked"
Cons: "The aircraft was downgraded, so there were 12 "overbooked" seats. The flight was delayed several times, with each new delay only being acknowledged after the previous departure time had already passed. Eventually, the flight was "delayed" to 3:15, but then it was bumped BACK to 2:45, so one woman ended up missing the flight because she had gone to the lounge based on the 3:15 departure. I accepted a voucher, but as the original flight kept getting delayed and I couldn't receive the voucher until the doors closed, I almost missed the flight I was rebooked on. If airlines would just communicate better (e.g., tell us there's a delay *before the departure time has passed*), people would be much more willing to deal with the hassle."
Cons: "gate assignment took too long"
Cons: "The AA station in Madison (MSN) is notoriously SLOW in downloading bags from the plane and getting them to the baggage claim. So far this flight ot is about 30 minutes from when the plane pulled into the gate and still no bags yet."
Pros: "The direct flight, less time"
Cons: "The seats aren't comfortable on any flight, the was tv only, no movies, snack aren't healthy for someone with food sensitivities"
Cons: "Plane needs updating. Pretty outdated and dirty"
Pros: "Crew was great, took off and landed early."
Cons: "Plane was very dated, food service was aweful..... bag of chips in first class."
Pros: "Once arrived all was fine. Once arrived all was fine."
Cons: "Being Over hour late. Updates kind of slow. But really hot on the plane"
Cons: "Not very helpful in rebooking"
Cons: "The first class flight attendants were VERY RUDE to the passengers getting on the plane, especially the male flight attendant. While serving drinks, instead of saying things like "pardon me", they would say "move" (as was said directly to me) and get out of the way" (as I herd him say to another passinger). Very disrespectful way to treat a person, let alone a paying customer! Btw...I am a middle class 5' 11" tall college educated male."
Pros: "I. Did not take this flight had a family emergency had to get home right away"
Pros: "Boarded on time and was easy"
Cons: "The food"
Cons: "Why do I pay $25 extra to check my bag when everyone else brings theirs to the gate and checks them for free?"
Cons: "Sticking me in the middle row"
Cons: "The crew was rude and were just sassy."
Cons: "Didn't ask for any food so can't rate that or entertainment"
Pros: "On time"
Cons: "Reading knight on plane were so dim they were useless"
Cons: "I paid $75.00 to take an earlier flight and Americans crew error nullified this. I feel ripped off."
Pros: "everything was polite with a lot of courtesy service was given excellence I would recommend to everyone at all times everything was clean too"
Pros: "Best airline ever"
Pros: "The cue was great. Did not try the food! Overall I had a ver good experience. The seats on the airline needed more leg and seer room . The space was uncomfortable. And I am not a fat person"
Cons: "I guess the same! The crue was very nice and helpful! It's the space that was shared with the other person that was painful"
Pros: "The seats had head rests"
Cons: "Rude staff, flight was delayed. No food or drink service."
Cons: "Tight space"
Cons: "Plane was cold! But better than hot!"
Cons: "Flight was delayed almost every half hour from 4 pm til 9:30. We finally boarded the plane to be ushered off without anyone letting us know anything. Flight was cancelled and we flew the following day"
Pros: "I was pleased that I was able to carry on my small suitcase. The flight was on time and in the same Concourse as the previous flight I needed. That allowed a tighter layover to work seamlessly."
Cons: "I want a nonstop flight from CLE to MAD"
Pros: "Uneventful, on time! Knees will never be the same, but small price to pay - or so I'm led to believe by your marketing. Also paid 10 bucks for internet- seems excessive."
Pros: "Everything was great!"
Pros: "No delays on take off ,"
Cons: "Seating no leg room if your a tall person"
Pros: "Flight was on time, plane clean and comfortable"
Cons: "It's about time airlines offer a better snack without paying for it! The sweet wafer is not enough neither are the tiny bags of pretzels!"
Cons: "The seats are Uncomfortable. The food no longer exists. They give you two ounces of drink"
Cons: "After booking my flight months in advance United change are seating and separated us. Spent hours on the phone with no explanation and no assistance. Didn't even help me upgrade when I was willing to pay for it. The worst of it all was the nonsense that their customer service kept spewing. Brushed and straight up lied to. Will do everything possible to never fly united again"
Pros: "My flight was delayed 30+ minutes going out from Ohare. But overall the flight was good & service was fine. Thanks!"
Cons: "The delay concerned me, years ago we flew to Mudkegon and our flight was delayed and we ended up stranded in Detroit overnight. I was very happy to see our plane fly into terminal."
Cons: "They would not honor their refund policy with proper documentation submitted four weeks in advance."
Pros: "The crew is really nice. They are considerate and helpful as if they know you will be bored through out the flight."
Cons: "You get no food. One advise for the company, do not serve alcohol on 6 AM flights. Just serve some eggs or bread. Try to compete with international airlines like emirates and not greyhound buses. The entertainment system requires you to download the app on your phone and you need to buy the internet."
Pros: "Uneventful is good now a days when flying. Plane was comfortable an very smooth flying!!"
Cons: "Our flight attendant was all business an no smiles. I asked for ice an never received."
Pros: "Lost flight other one took longer not happy"
Cons: "Lost flight other took too long"
Pros: "Had the ability to connect in my phone to the app for free in-flight entertainment. Other United flights will have the TV in the headrest but charge you for wifi or to watch TV or movies."
Cons: "Our flight got delayed 3 hours (which I understand happens) but they boarded group 1 individually, group 2 individually, then combined groups 3, 4, and 5 in the same line. I was in group 3 but was stuck behind people in other groups. Also, they ran out of room in the overhead storage which is frustrating when you're flight is already pushed out to a later time - the last thing I want to do at 1:00 am is wait for my luggage because it had to be checked. People brought on carry-on suitcases along with 1 personal item which were huge tote bags or backpacks. There's got to be a way to monitor overhead storage for items like that - if it's the size of a carry-on, they should need to check their suitcase. The snack was lack-luster. I went on a 5-hour flight to Seattle a few months ago and one cookie with no protein is hardly filling for that long of a flight."
Cons: "The amount of luggage people bring as carry ons."
Pros: "Excellent crew"
Cons: "Rude staff,"
Pros: "Love the non-stop service from Newark to Madison."
Cons: "What can you do? This model of jet is just a shuttle train. Only a two hour flight, but the snack is a bit chintzy. Not up to Lufthansa standards."
Cons: "Everything was great"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Very nice and smooth flight, lasted even less time"
Cons: "The lady at check in couldn't give me and my boyfriend seats next to each other, but thankfully there was a very nice lady who agreed to exchange seats in the plane."
Cons: "Did not like the commuter ride from newark to syracuse. Probably would not use united again because of that. Had to get on a bus that took us across the street to board this little, very noisy plane. Even the flight to newark was uncomfortable. Seats are too close no legroom and my back was killing me due to uncomfortable small seats. United is not for me. Sorry."
Pros: "NOTHING THIS FLIGHT GOT CANCELED"
Cons: "all flights from Madison to Chicago ended up being canceled, but they did not tell us until around 430pm. I ended up having to take a bus after waiting in the airport for 4 hours. If I had taken the bus as soon as I arrived I would not of missed my job interview."
Pros: "Absolutely nothing"
Cons: "Flight was cancelled in Newark for an unknown reason. Luggage was then delayed because nobody from united cared to change it onto the new flight I was assigned to."
Pros: "I liked the price and the time of departures."
Cons: "I didn't like that my flight got canceled and rebooked 3 different times. My final flight got delayed 8 times. I, a 22 young woman traveling alone, got stranded in Washington traveling from New York at 1am because of weather. United didn't give me money for a cab, couldn't help me with a hotel since they were all full and told me they wouldn't be refunding my pet deposit or help with my next flight out pet deposit. I wish I could give them less than 1 star overall. They didn't care about my well being or safety at all. Very disappointed United"
Pros: "Everyone was pleasant and ask are you comfortable."
Cons: "The flight was great"
Pros: "Plenty of leg room but I had the very back seat so it doesn't lean back"
Cons: "The very last seat doesn't lean back because of thewall."
Cons: "Airline did not provided information ahead of time related to carry on being checked on the gate bc of size. My carry on was small and still was checked at the gate because the aircraft did not have space for it. I was not provided with that information ahead of time"
Pros: "It was on time"
Cons: "That all the passengers were allowed a carry on bag, the flt was full and they made a lot of people check their bags, not fare!!! This airlines breaks their people into 5 different classes, I'm not sure what or how they do it, I was a 5, I boarded last, people climbing over each other, use to be back to front, after 1st class, of course. It was ridiculous."
Pros: "Absolutely nothing, the flight was cancelled and the airline offered little or no assistance."
Cons: "The flight was cancelled and we needed to return home for work the next day. It was the last flight out so we asked about a ground transportation voucher. The telephone agent told us to see the customer service rep at the terminal counter. After waiting inline for almost 45 minutes we asked an agent who was standing there about a voucher. She checked with a supervisor and said they would not provide them, we would have to wait to see an agent. Rather than miss the next bus to be delayed another 2 hours waiting for someone to tell us they wouldn't do anything for us, we left the line and purchased bus tickets. We had to pick up our luggage at the airport because we 'missed' our flight rather having it delivered. We understand flight cancelations but at no time during the process, especially at the airport, did we ever get the impression that anyone cared about us or what happened to us. We will avoid this airline."
Cons: "Departure was changed twice until I would miss my connecting flight. I was sent to another airlines with not much help. Stayed in the airport an additional five hours."
Cons: "At least one check-in baggage should be free for the price."
Cons: "I booked my flight over 5 weeks ago, and was given an aisle seat. When I checked in online, my seat had been changed to a middle seat. I tried to change my seat online, and was only given the option of 1 other middle seat. I have to have an aisle seat because of arthritis, and I need to walk around during flight. There were long lines at the desk at the gate, and I couldn't stand there to get my seat changed. Now I'm dealing with lots of leg pain as a result. I NEVER would have booked this flight if I'd known I would'nt have an aisle seat. IT IS "BAIT AND SWITCH"!"
Pros: "Boarding was quick and easy"
Cons: "signed up for a window seat was assigned a middle"
Pros: "Food was good"
Cons: "Dinner was served within 1 hr of takeoff and breakfast 1-2 hrs of landing. Nothing served inbetween. There was about 10-11 hrs of nothing. No drinks or snacks served. Very poor service in compairison to other international flights I have taken."
Cons: "Flight was cancelled due to mechanical issues after waiting for 3 hours. The next flight they put me on was the next day on another airline. They put us up in a shity hotel and the meal vouchers only worked at the airport where everything was closed by then or hotel which had no restaurant. United offered a $50 compensation which is a kick in the teeth compared to the inconvenience I was put trough. If I don't get properly compensated from United for that horrible experience I will never fly them again and tell everyone I know to never fly United."
Pros: "On my first flight from SNA plane and crew excellent. Due t storm in Houston we got on and off plane 3x until tower thought it was a go. Captain was excellent explained everything I am a scared flyer but he was so encouraging and funny he made it a goo experience"
Cons: "Flights back from Fort Meyers planes seemed smaller and no room in seats Entrainment 0 can't fix stars Food 0!didnt eat"
Pros: "The crew -- friendly and informative."
Cons: "Very uncomfortable."
Pros: "Great direct flight, served coffee & snack as soon as reached cruising, offered OJ & water later. Even offered second cup of coffee. Flight arrived at the gate 15 min. early, the baggage was at baggage carrosel fast"
Cons: "We flew united on our way to forida and we had a layover our first flight got delayed so we missed our second flight. Then on our way back they tried doing the same thing. The lady at the counter thank god ran down to delta and got us a flight to atlanta then to st louis. I think united just doesnt want to pay for a hotel room when they are the ones that kept delaying it. It was a nightmare and i dont plan on flying united again."
Cons: "There is extreme turbulence and no one came over the PA system for sure that it was just turbulence. I was afraid"
Pros: "Easy,smooth ride, thank you"
Pros: "Cost Ease of booking"
Cons: "delays (weather based )"
Pros: "See above comment"
Pros: "The flight was short(ish)."
Cons: "The price of flight not in line with service, comfort, anything. Full flight, small seat, some flight attendants in crabby mood, luggage hassle in Houston, didn't get it first, thought they didn't have it. Had to go to United customer service. Ended up being somekind of "jam". Took forever to get luggage. And it cost me 25 bucks extra. Shameful. Poor experience."
Pros: "Boarding on time and easy Seats super comfy Tv was great"
Cons: "Staff not attentive or friendly Not many food options"
Pros: "Updates were poor as to wether or not I would make my connecting flight. When I asked if there were back up options and was told there were not any. After an hour delay I was called up and given a flight number that could be an option."
Cons: "The delays that I experienced were incredibly long. The major problem with this was the lack of comunication that I received from the airline. I could not figure out how to turn off the tv."
Pros: "Security staff was terrific , the Crew was exceptional . Overall satisfied ..."
Cons: "It was a short flight but still very tight . I couldn't take a longer flight on a 737 . Uncomfortable ."
Pros: "Boarding was well organized on a fully packed flight"
Cons: "They sold an economy class ticket to a 400 pound woman by the window seat of my row and she spilled 50% of the way into the middle seat. The woman assigned the middle switched with a relatively thin member of her own party, but the poor kid was still cheated of his space and pushed against me in the aisle seat. I know it's considered insensitive to complain about the morbidly obese, but c'mon!!! Her inability to control her weight has affected me in a material way by subjecting me and the kid in the middle to 3 1/2 hours of misery. I guess the airline CAN'T call this issue to her attention for fear of discrimination charges, but they might make some kind of compensation (free flight, or at least a food coupon, or a pass to the United Club) to assuage the injured seatmates. Also, the airline was generous with drinks, but served no snack. Nothing? Really? I really don't like United, but, unfortunately, it's the main airline flying my route. I fly them only when there is no other choice."
Pros: "The crew was fresh and tried their best to cheer us up."
Cons: "Flight going on time! Not 4 hour delay in the middle of the night. Red eye flight with kids is miserable. Instead of getting home at midnight, got home at 5am! Seats are uncomfortable, No food. No beverages. No pillows, blankets supplied, offered or available to passengers. Frontier Staff at terminal/gate were incredibly disorganized and unhelpful."
Pros: "Seat was not comfortable"
Cons: "Waited a very long time for luggage at the airport. Not sure if that’s the airport or airlines fault"
Cons: "The comfort of the seats and luggage retrieval."
Cons: "Hardest seats that I have sat in"
Cons: "Uncomfortable and unprofessional staff"
Pros: "Good price on short notice. That will bring me back to a Frontier flight in a pinch."
Cons: "Baggage fees, Cramped seating, impatient personnel, and the website— good LORD they had about 10 screens trying to sell me more things before I could just check in!"
Cons: "crew was loud and unprofessional. they were talking the entire flight very loud and then talked about bad experiences they had in the past and their party lives.."
Cons: "I was on flight 1830 from RSW-MKE. It was by far the worst experience I have ever had. The flight attendants were unprofessional and gossiped with their coworkers the entire time. From talking about relationships to talking bad about the other flight attendants. Then they started arguing about the Frontier Credit card sign ups (very obvious they must get commission). I’ve been in customer service and I have never seen such unprofessionalism in my life. I will never fly this airline again."
Pros: "Flight was fast and plane was new and clean!"
Cons: "One of the flight attendants was very rude and pushy which made the ride tense and uncomfortable at times. However, the other attendants were great!"
Pros: "Relatively well-priced"
Cons: "Delayed, lied to about reason, no entertainment, no compensation for time or money spent due to delay, bad customer service, late bags."
Pros: "The app worked great. The crew was good and even the cheapest seats were pretty comfortable."
Cons: "Not getting a complimentary snack or beverage."
Cons: "Tight seating not well padded. Crew very pleasant"
Pros: "pilots did a good job."
Cons: "Uncomfortable seating- hard seats - very cramped, no snacks or water or soda offered complimentary. What entertainment?"
Pros: "Great Value...never mind a complimentary beverage, this was good value."
Cons: "8 hour layover in airport, 2 hours holdover inside plane cabin on departure flight. On return flight 2 hour hold in cabin on tarmac while other frontier plane waits to take off. They were still cleaning up their mess a week later, claiming issues were due to weather while pilots admitted otherwise and all other airlines continued to fly with no issue. I will avoid this airline in the future, its not worth spending a little less to risk your vacation. Also if you have back problems none of their coach seats recline they are so cheap."
Pros: "The customer service women apologized for the air line."
Cons: "There was nothing to like they canceled our Monday flight and had no available flights until Friday. They could not help us secure a flight on a different carrier so could only refund our money. That's really wrong as when you book in advance your flight costs substantially less. We ended up getting a Southwest flight back to Milwaukee for 524.00 per seat. So Frontier canceling our flight home added $700.00 to the cost of our 3 day trip. Never Never again will I fly with them FAA HELP!"
Pros: "Flight attendants were nice"
Cons: "I had never flown Frontier and the online checkin process is confusing only worsened by their baggage policy which I still don't understand I may have paid too much."
Pros: "Flight was okay. We landed safely ."
Cons: "The crew member when boarding wasn't so pleasant. The airline was filthy the floors were dirty each aisle had crumbs on the floor. As if the plane hasn't been cleaned in weeks. It was crumbs in my chair. It was just nasty. I didn't want to put my bag underneath my seat. Very disappointing."
Cons: "Seats were ridiculously small. Plastic and uncomfortable."
Pros: "Friendly staff, efficient boarding"
Cons: "Paying for a carry on bag (not making this more clear when booking), uncomfortable seats, cheap/small tray tables, no complimentary beverage service."
Cons: "Paying for every item. Just include it in flight. Delayed luggage on return"
Pros: "Non-stop flight, understanding service personnel"
Cons: "They don't allow carry on bags that are of normal size for free=>90$ extra hidden fee ; the personnel is overworked and checkin lines can be 100+yards long, we barely made to the boarding despite arriving more than 2 h in advance;the baggage arrived very late. The seats are nonreclining; you pay for almost all common drinks. Cannot comment on the crash risk factors, but given all this the odds are probably stacked more against you with this carrier..."
Pros: "I felt deceived by Frontier. I knew paying the low fair I was going to get a bare bones trip. I was fine with paying for my own drink. I cannot believe that the airline is charging $40 bags for a carry on!!!!!! Also I had to pay an additional $27 each so my husband and I could sit together. Shame on you frontier. Of given the choice I will NEVER fly with this airline again. Everyone I tell about my experience has their own negative story to tell about Frontier. I suggest you change your practice before you go out of business. My final cost was double the original price of my original ticket. Just price the ticket as it should be."
Pros: "Timliness of Takeoff and landing"
Cons: "Too many babies on the plane. Not enough leg room Landed early. No available gate."
Pros: "They were on time."
Cons: "The whole pay for everything additions, no entertainment, and no reclining seats."
Cons: "Seats do not recline. Seats are not very padded. Only complimentary water."
Pros: "I traveled home safely!"
Cons: "No water service"
Cons: "Plane was 3 hours late. They knew this in advance but did not bother to send out any sort of notification so we could wait at home instead of the airport. The new seats are very uncomfortable and don't incline unless you pay extra for the stretch seats. They are now charging forty dollars for each carry-on bag and charging for beverages. Altogether, I'm miserable experience and I plan on avoiding frontier in the future if it all possible."
Pros: "Nice crew"
Cons: "Waiting in the airport from 630 pm to 230am for our plane to arrive & take off! Second time I've had a 4+ hr delay with Frontier."
Cons: "PASSENGER RUDENESS"
Pros: "The friendly service!! It's always nerve-wracking for me & they were friendly & helpful from the check-in process to saying good-bye! The rates are wonderful too! A little disappointing that the rates went up for checked bags :/"
Cons: "Rates went up for checked bags since my flight JUST LAST WEEK! "/"
Pros: "Overall excellent experience. Nonstop flights from Ohio to Fort Myers Florida were on time and arrived at destination early! The Frontier app was great to get early check in and pick seats. The line I was able to skip at airport check in was horrible and I felt like a pro being able to go straight to security!"
Pros: "Left right on time & arrived early."
Cons: "Paying $45.00 for a carry-on ... "stinks". Fold down table is too small. Unable to adjust seat made for an uncomfortable 2 1/2 hours. I'm flying back to Fort Myers on Tuesday (2-16-16). Can you give me a "free" carry-on? Don (248) 798-6660"
Pros: "This was the only airline with a direct, non-stop flight. And we landed early!"
Cons: "Paying for all the add-ons: luggage, seat."
Pros: "It was on time & fast."
Cons: "Seats don't recline, i'm short & even I didn't have any leg room whatsoever."
Cons: "Baggage did not arrive due to weight limitations which in my opinion is due to too many seats crammed onto the plane. My 89/91 year old parents first class seats were possibly a few inches wider and still 3 seats across...that's a rip off. No TSA - pre check. Limited staff for check in with long lines. Also, only 2 check-in kiosks with only one working and no assistant to help speed along the process. I witnessed one man who spent approximately ten minutes trying to print his boarding pass. Cheap tickets which result in getting what you pay for."
Pros: "My Frontiier flight went very well. I arrived 2hours before my domestic flight which insured the wait to checking in baggage did not create any angst. I was seated, waiting for boarding plane 15 min beforehand. It all went well."
Cons: "Nothing. I got what I paid for."
Pros: "The crew was polite and heloful."
Cons: "I hate the "hidden" prices. I bought a ticket. Why do I need to pay extra for the seat. And luggage? Don't get me started."
Pros: "They cancelled the flight. I was on hold for 2 hours with frontier. Couldn't get a flight. Terrible!!!!"
Cons: "To crowded to move. I am 6 1" and 200 lds. That is not to big a deal by todays standards . I won't fly Frontier again because of the way the seats are arranged. First time I sat in a bulk head seat and couldn't get out without climbing over fellow passengers Ray Pope"
Pros: "Fantastic. Smooth ride all the way to Florida."
Pros: "Pilot was a cowboy, quick taxi and fast flight, arrived at gate 45 minutes early. On a late flight, the early arrival was a welcomed outcome."
Cons: "I checked a hard case fishing rod tube that contained a brand new fishing rod. The case can be opened from the top and side and both can be locked. The side was the only thing locked and top opening had a simple clip on it so anyone could to easily open it up and inspect the inside. Someone cut the side lock off, took the case apart obviously looking for something and then jammed everything back together securing the cut off lock with a zip tie. After I got home late that night I noticed my lock was cut off and rod broken in 2 pieces. Very disappointed, hopefully someone at Frontier reimburses me for the damage."
Pros: "Flight crew was fine"
Cons: "You have to pay $40-$60 each way for a carry on. Tiny stiff seats. Everything except for a cup of water was extra. The fold down tray was too small to hold food any way. I will never fly this airline again. I even heard people on the flight say they were booking a different airline on the return home.we were also two hours late to take off and 50 minutes late to take off on the return home. The online flight status for each said "on time""
Pros: "Very competitive pricing, good departure times, departures were on time and friendly crew."
Cons: "Changes need make to online check in. I selected our seats 24 Hrs in advance and the ticket desk gave our seats to another couple. Flight was not full so the issues was resolved. embarrassing to staff and customers. (both partes)"
Pros: "Mechanical issues delayed flight well over an hour"
Pros: "on Time."
Cons: "Check in by computer 24 hours in advance did not work. The guy in front of me at the check in line had the same problem."
Pros: "Everything has a price - including water and carry ons; disappointing"
Cons: "Frontier airline charges for carryon luggage as well. The seats are really uncomfortable. They charge for every little thing."
Pros: "Flight was fine. Boarding went smooth. Staff were all friendly. All carry on bags fit on plane."
Cons: "Have to buy all drinks and food. Sat on runway for over an hour after reaching destination. Zero in flight entertainment for a 3 hour flight."