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Terrible boarding - 4 flights boarded from the same gate. Chaos there; long ramps to the plane.

Fine except from Chicago to moline three different gate changes and flight times

The food could have been better and the entertainment could have better movies or streaming.

Connection times always good online, but not in reality when first leg is delayed (2 out of 2 times this trip).

When booking, the connection times seem fine. But in reality, my two connections were cut short by the first leg being delayed due to issues at the destination (too much traffic going into SFO, ORD) and it became extremely stressful.

It was good flight was smooth, little cold on the plane but other wise good.

Not a bad flight but a long delay boarding and taking off due to the pilot not arriving on time.

We had a delay, but thankfully I made it to my connection. Overall it went smooth

Very uncomfortable seats and seat backs, and I am only 5’9”. Delayed due to crew issues, spent a long time with no ventilation. Teeny overhead bins. Wifi worked well. Arrived safely.

Flight was great. On time. Pleasant crew and responsible passengers. My only disappointment was that there was no coffee or tea offered. It was a short flight but a coffee would have been appreciated for what the price of tickets are now.

American eagle and American Airlines are bad, cancelations, delays and no customer service

Staff announced flight was delayed. Then after passengers took the extra time to get food etc, announced it was on time. Not enough overhead space for a full flight Seats were super small and crammed. Crew welcomed us aboard to another "on time gate departure” only to sit on the tarmac for two hours. They made 2 announcements as to why that no one could understand. NO ENTERTAINMENT- food was a bag of old pretzrks. After landing, sat on the tarmac for another 20 minutes “looking for a parking spot”. I never fly American due to past poor performance. I had to that day due to departure time. American never fails to disappoint.

I understand that the plane is a regional jet, but American Airlines can do better! They have been operating these planes for 25 years by now. The seats are uncomfortable, and both boarding and deplaning are painful and waste a lot of time due to carry-on baggage.

Delays and multiple changes in gates. In accurate info sent to phone. Worst flight in years. With no apologies or recompense.

Flight was delayed for 2 hours, then last minute the change to on time. The satélite location is far and a nightmare to get to.

This time there was nothing to be better, really! Boarding on time, taking off on time and arriving earlier. The only complain is about way too long line at pre-check security point at DFW. But this is the airport’s problem, not American Airline.

Entertainment was okay not because anything was wrong but it is a short flight so having no wifi is annoying but understandable. Crew was outstanding as usual

Re-checking our bags, the workers were not able to help us with boarding passes for the flight, told us to wait, then ignored us while they helped many other passengers. Until I got rude, they would have left us standing there, and even then they were very curt and dismissive in telling us where to get boarding passes printed. We made it to the gate just as they were starting to board passengers. It was just rude customer service.

I had first class itinerary, yet they put me boarding group 5 from FNT to ORD! I spoke with the gate agent though, and she let me board in Group 1 like I should have been assigned. Would've liked water on that flight. I'm glad that I asked about food on the flight from ORD to DALLAS. If I fly United from ORD to any city in Texas, they always offer a hot meal and regardless if it is a time in between meal times. The excuse was that it was not dinner time yet. It was almost 6pm?? And the flight was over 2 hours. There were some healthy snack options at least, but fresh snacks like apples or something would be nice. At least offer cheese plates or similar. Please bring seatback screens like United is doing. The flight attendant in first class was wonderful.

Gate lady was short & annoyed with us when we had already missed our connection to Albuquerque. She finally gave us both center seats. American Airlines is my least favorite airlines.