Find Deals on Flights from Frankfurt am Main to London (FRA - LON)

Breakfast was good and a surprise. Short flight so did not watch any entertainment. Crew was nice.

Checking in at main desk was chaos. Waited in line forever only to be overcharged for my second checked bag compared to their website rate. Inefficient people manning the desks. Boarding was just as chaotic. Crew acted new/disorganized. Seats extremely hard, very little padding. Old plane.

Not much

Good crew members with big smiles on their faces.

Boarding was just horrible. No order or control over the boarding process; total chaos

Other Lufthansa flights have the entertainment app option, this one did not. It's a short flight but it could be nice to have it.

Stewardess went out of her way to help me locate misplaced Ipad !

Plane did not leave on time. We were waiting for 30 minutes for take off and no anoauncement was made. We got nothing in return

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???

Flight was delayed over an hour sitting on plane. Flight attendants were rude.

staff very friendly

Ethiopian Airlines need to get themselves better organised for how they line people up for boarding and make it clearer in the airport where people need to go and when; we headed to the gate waaaaay too early; very uncomfortable seating at gate 1 area. Where are the movie screens for such a long flight???? 6 1/2 hours of a screaming baby makes for a very uncomfortable journey - also TURN OFF the lights sooner; when people are leaving at 1am; they aren't worried about seeing inside the cabin; they want to be sleeping!!!!

The flight was simply fantastic

Flight left late and no effort to retrieve my luggage as it arrived days latermeat was so uncomfortable and couldn't recline because of person behind memonetary carts going back and forth run over my foot three timescity have flown overseas a few timescan year and never had so many carts going back and forth carelessly like this

Got a big chair without paying extra.

Loved the cookies, could of used more.

We took off over an hour late, O well, it happens. What was worse, was the on-board entertainment. I felt like I was back in 1985 where you don't have your own screen, and the airline chooses the films. I'm sorry, but it's 2016, I expect better.

It takes a long time to clear security/customs in London.

Timing , Arrived 10 minutes early. Very friendly crew, comfortable seat.

Nothing negative comes to the mind

In time. Good connection in Prague.

No free drinks, not even water or orange juice, is a bit disappointing for a trip costing over 300 euro.

Tight seats, not much for entertainment

Flight was an hour late and the lines for immigration were more than half an hour. Little legroom.

Seat assignments when checking in.

The $89 extra baggage fee was expected but did not like waiting in a separate line for 15 minutes to someone showed up to take our credit card info.

Enough leg room. On time.

The checked baggage allowance is ridiculous. 16 kg vs 23 kg on most other carriers?? I had to pay 60 euros extra. I will not fly them again.

The boarding was on time, and quite fast

The seat next to the toilet had no windown. The food was very poor. The crew was no really nice or polite. They lost my laguagge

Slept almost the entire flight over, from the middle seat.

Only a 10kg weight limit, not described well during the ticket purchasing process.

I liked the food it was pretty good

I didn't like that for an 8 hour and 50 minute flight my plane didn't have individual TV's so the flight was pretty boring.

The crew were very helpful once boarded in assisting with overhead baggage.

The flight had major turbulence without any communication from the pilot or crew as to what to expect and having been on 8 flights just this week I am not a first time flyer, but have not felt so uncomfortable with noises of what what sounded like ice hitting the plane. Just looking around it was clear I was not the only one who felt this way. I understand that the pilots did there best to navigate through the weather but for the future it would be great for them to communicate that we would be hitting some turbulence. The landing as well was one of the worst I have experienced. I will not be flying or recommending air Europa to anyone. Just checking in to receive boarding passes was a nightmare as they informed me the plane had already closed even though it was an hour before my flight left. I was then directed to customer service who then sent me back to the counter where I finally received my boarding pass. Running through the airport and to security was awful and when I arrived at the gate the gate was still open and people were still boarding. It seems as thought air Europa is more concerned with how many tickets they can sell than customer service.

A little late but generally crew was good and comfort fine.

Comfort

it was ok