My ticket was mistakenly not ticketed properly and I had to buy another ticket and you haven't reimburse me yet.
A refund because I never got on any you guys never canceled it in the first place
No negatives. Crew was great, flight was on time and there were no crazy passengers. 🤩
No headphones provided. No gf food. Only 1 beverage cart run sAN to HNL. Rarely saw crew members
Everything was excellent. It always is with Alaska Airlines. Thank you. 😊
Flight was on time. Crew was helping & seat were comfortable.
The flight was good, but your car partner, Wisecars, was worse thane awful. They didn't have an agent nor had they inform me which car rental they were supposed to have issued a voucher.
My flight was delayed. But it was during holidays so you kind of expect things like that to happen. I am not a frequently flyer so I am OK with that. But none the less, once the flight started, it seemed to me like it went fast. 😊
I appreciated that the two flights were on-time, smooth, and stress free.
Our flight was overbooked so we took the offer and flew home the next day on first class seating. It is a 90 minute flight, it was comfy and quickly executed in all respects. Deplaning was quick and luggage delivered quickly.
the flight was significantly delayed. Not much was done by the airline to compensate passengers
Boarding now takes twice as long since going with assigned seats.
Not exactly Southwest’s problem, but the new Burbank airport is not great. No restaurants open and tons of work still to be completed. Can’t believe they opened the airport in that condition.
It was as expected and I was grateful for the wheel chair help and ease of use.
We got exit row seats both flights. Everything was running on time
Tight seats. Be prepared to sit in the middle if you are in boarding group C.
I always know what to expect with Southwest - friendly crew, on time departure, app that works great! I appreciate having free baggage, and the in-flight entertainment passes the time.
This was a connecting flight for me and I had already traveled for 7 hours. First, the Pilot didn’t show up and then the gate changed twice, after which the flight was rescheduled for 2 hours later. This made me late and I had to make other transportation arrangements to get home to Astoria another 1 hour & 45 minutes away. This cost me $250 more than it should have. Will not fly southwest again.
Long layover in Chicago. Wish that could have been lessened.
They could have served us 🍺 drinks, said there was turbulence, I must have been on a different plain flight felt pretty smooth to me. ✈️
I especially enjoyed having a lightly packed flight which enabled me and my wife to occupy a three seat area with nobody in the middle seat.
The flight out of Fresno boarded 1.5 hour past scheduled and made me miss my connecting flight from SFO to SEA.
Had a one hour delay due to mechanical issue. I didn’t think I’d be able to make my connecting flight, but they waited for me and greeted me when I arrived to help things run smooth.
Staff were good. My seat was in need of repair, but for a short flight was not problematic. Usual basic snack and drink setup that you'll find on any US carrier. Over, a decent, basic flight.
Flight delayed. WiFi connectivity very poor if not existant. Last minute arrival forced me to run to catch my connection.
Pilot Erika DeLong made us feel safe and at ease in a frankly scary time to be flying. Her warm smile and greeting and excellent command of the aircraft in foggy bumpy weather helped us all to calm our nerves and get us home safely.
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
It was fine. Everything ran on time, crew was great.
Pretty turbulent, but not anyone’s fault. They got us there. Impressed that they carried on with a drink service.
Delays!!! Maintain your planes so your customers don’t have to sit on their assess for over an hour on the tarmac!! Also, United app is buggy. Videos did not load. Overall a miserable experience. Flight crew was awesome though.
