Delay at gate....computer issues????
Not able to buy food. Even with a half full flight they ran out of food. Really lame
Excellent Crew - I flew standby, so have great gate agents and flight attendants makes all the difference when you’re hoping for a seat. In flight they are professional and personable and keep you up to date on what you need to know! Plus, I’m always happy when my flights have USB ports so I’m fully charged when I deplane.
I always want more leg room or a little more room under the seat in front of me. But I didn’t upgrade for a roomier seat and there was more than enough overhead space, so truly can’t complain about it!
Flight said canceled but they rerouted it to Oakland but no where on any monitors does it say this. The screen for boarding said Cancun even while boarding to Oakland. No one helping people when they got off the plane to transport them to SFO. Standing in the rain waiting for shuttle.Poor experience
Good customer service and comfortable plane
Sat for an hour before take off.
Arrived safely and on time.
No power outlets at seats.
No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage.
Considerate flight attendants. Turned lights down for evening flight, so we could get some rest.
Flight was not on time. Time was changed a day prior with no reason explained. No in flight entertainment on this flight.
We arrived on time.
These planes feel like they are made of Legos. They are absurdly tiny and uncomfortable (and I am a small woman). Hot and stinky when boarding and no room for you or your carry on luggage. The days of glamorous air travel seem very far away.
Movies, clean, efficient
Paying of my small Checked bag
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