FOC - ORD
Find cheap flights from Fuzhou to Chicago O'Hare Airport
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Top airline flying Fuzhou to Chicago O'Hare Intl
Scores according to KAYAK customer reviews
Pros: "Flight was canceled, air China communication to passengers was terrible. Took me 48 hours to get home with miscommunications all along the line."
Cons: "Traffic on the take off strip made us sit in our seats for a long time, about an hour and I had my infant on my lap who had peed through his pants but I wasn’t allowed to go to the lavatory and change his diaper or clothes! Not just this but I also had a very important meeting to attend in Seoul for business and the flight delay made me late! Unacceptable"
Cons: "Luggage didn’t make it to JFK. Expecting it will in the next 24-48 hours."
Pros: "Crew member was very friendly and smiled all the time. My kids were hungry and they offered two sets of meals for both of them."
Cons: "Entertainment/movie was nil. No personal entertainment screen."
Pros: "There was a 2-hour delay after all the passengers boarded."
Cons: "Boarding process in Beijing Airport."
Cons: "Without any explanation, Air China delayed my flight from Beijing to Hong Kong for 3 hours and ground staff still had an bad attitude toward hundreds of passengers asking questions."
Pros: "Crew is so nice"
Cons: "I think they doing well as it is"
Pros: "Great customer service, and very comfortable ride"
Cons: "There’s no way to request vegan meals via the site kayak referred us to (no air China). 14 hours on a plane with no food was brutal. Not a fan of the 787s - they somehow have even less room than their predecessors and when the person in front of you puts their seat back you have about 12” of space."
Pros: "Food Problem !!"
Cons: "Worst Food"
Pros: "The service"
Pros: "The check in & boarding was so fast and convenient The stars aliens program works perfectly with the business lounge , luggage extended limit"
Cons: "I had a seat with very little leg room. The food was rather bland and the boarding process was slow and delayed the departure time."
Pros: "Same see above"
Pros: "I actually liked the pork noodle dish. It was a little Greeley but just what I wanted"
Cons: "The staff is young, they try hard but they don’t have the grace that more experienced international crews will display. There video display interface was confusing for someone e who doesn’t read chinese simplified characters. I had to ask how to turn on the overhead light."
Pros: "Flight smooth, better entertainment anf food is average."
Cons: "Flight attendants cannot communicate well."
Pros: "The service was excellent"
Cons: "The service was excellent"
Cons: "NO SPACE FOR HAND CARRY ON LUGGAGE"
Pros: "Excellent breakfast"
Cons: "No soap loaded in the bathroom dispenser"
Pros: "Flight was good , webjet promised me aisle seats but did not deliver."
Cons: "Bejing airport is unfriendly, the staff are rude and the currency exchange is a joke. They gave me exactly half the value of my dollar ."
Cons: "First , all 4 luggages were disappeared in the airport. When we got it is 7 hrs later . Second, 3 out of 4 luggages were broke. Try to call airline, no one answer and help ... very disappointed .. never has those problems with other airlines. Third, delay the airlines without airline people help.. delay almost 10 hrs to flight back to HK .. never buy this airline ticket.. very bad service.."
Pros: "The service is overall good"
Cons: "The booking with Air China and flying with United is confusing."
Pros: "Friendly service"
Cons: "Lost my luggage"
Pros: "prices service customer care"
Cons: "Liked everythin"
Pros: "Courtesy & willingness of crew to respond effectively"
Pros: "I was able to get home and my luggage came with me."
Cons: "I actually was put on China Air so I would have a chance to make my connection and they were just fine. The stars are NOT for China Air."
Pros: "Dude at counter who had to change our seats as we were flying with an infant was great. Other people who were assisting us didn't know how to fix the issue but he did. Then when we boarded, he made sure we went first as we had all that baby stuff you have to carry!"
Cons: "I have flown Air China 6 times and every time we leave late. One time it caused me to miss a connecting flight and I was stuck in LA for two days. Food is not good. Buy snacks before you board. Movies/entertainment is poor. Nothing to watch for 15 hours."
Pros: "The Dreamliner is an excellent aircraft with all the amenities. Crew was nice and friendly and a self serve water and other soft drinks station mDe the flight a breeze."
Cons: "Horrible service, part of the ceiling light came off, got so hot when we were boarding - I was nervous that there was a big issue with the plane"
Cons: "Our flight from Bangkok to Beijing was delayed for 10 hours. Nobody contacted us, their costumer service line was useless as nobody answered, we had no information on our flight. Awful experience, mediocre airline."
Pros: "Was not terrible but would not seek a flight on air china."
Cons: "Old seats and poor entertainment. Was fine. And they didn't get our bags to our connecting flight."
Pros: "huge delay without an explanation"
Cons: "Please see above...All 4 of Air China flights to and from JFK to Beijing & Beijing to Bangkok were delayed... one of them over an hour another over two hours another one over three and a half hours and another one over an hour and a half. Missed even their own connecting flights! The seats were cramped and tight the food was horrible, really quite disgusting. They walkthrough very quickly with a water bottle and cups when I really feel they should mandatory pour you water on such long flights if you are not sleeping. If you do not get their attention they just pass you. They also should conserve and or do recycling they go through a lot of waste of cups, utensils xcetera. The movies they offered were mainly Chinese. The headphones work huge and not adjustable, they kept falling off. Also when I needed to change my flight due to an emergency I was on hold multiple times with several disconnections for a total of over six and a half hours over a two-day time span. Finally got through when I called the insurance company could barely understand there customer service person. They ended up calling me back left a voicemail saying that I was all set for me to call back I went through the whole process again of being on hold for three hours and then get disconnected. When I went to check in and get my boarding pass in Bangkok to fly back they said I didn't have a ticket they pulled me out of line and waited for about a half an hour and they finally printed me a ticket. I also have the experience as to when I was sleeping as most of the plane was sleeping approx 95% there were a whole bunch of Asian people standing up gathered around the restroom talking very very very loudly! I finally called for the attendant and reminded her that I paid for my ticket too and I would like to be able to rest and if she could ask them to sit/quiet down, she did but it only lasted so long... I could hear it completely through the headphones with the music. So if you decide to fly Air China I would definitely make sure that your connecting flights are far apart, pay for business or first class, preorder your meal/ bring your own food, bring your own headphones and do not plan on changing your flight- so don't get hurt on your vacation/travel. Btw.. they don't even serve breakfast or offer coffee... it's all Chinese food either chicken beef or pork with rice or noodle. GOOD LUCK!"
Pros: "- flight attendants were very nice - offering of tea and biscuits during red eye at any hour"
Cons: "Customer service agents at front desk in LAX and Beijing - TV touch screens were broken 50% of the time - poor quality beverages and food"
Cons: "The seat is not comfortable."
Pros: "I flew from Houston to Beijing and overall not much to complain about. Flight was on time and boarding was well organized. In flight service was also good and the flight attendants were very nice. Just know that some of them have limited English so don't expect them to understand everything you say which is understandable. I'm sure they wonder why we don't speak Chinese. I ordered special meal which was good and you can have wine in economy if you want. Flight arrived on time. All in all flight was good."
Cons: "Wish we could check in online but for international flights I understand why they need you to check in at the airport with your passport."
Pros: "Good movies, quick boarding."
Cons: "Was a bit bummed they did a water/beverages security check at the gate before boarding the plane. Full, unopened water bottles purchased feet from the gate were not allowed to be brought on board. With it being a 12 hour flight, I would prefer to have a water bottle ready whenever I need a drink instead of relying on the flight attendants to bring water by the tiny cup full. Seemed inconvenient without any purpose stated. Also in one section of the plane it smelled strongly of an uncleaned bathroom."
Cons: "Delay. Horrible service at Phuket airport."
Pros: "Food ok as they use Swiss caterer. But they re-use blankets, a no go! Entertainment system terrible, wouldn't call this entertainment! Geneva airport not to recommend."
Pros: "The personal is very kind and polite"
Cons: "Very long time to waiting in the plane, the audio of the movies could be better"
Pros: "Flight crew was great"
Cons: "Long delays"
Pros: "Taking off an landing were smooth"
Cons: "The food was not good at all. I ordered a vegetarian meal and it was really bad. It tasted really bad. On the flight back, we made sure that we ate before we got on the plane. We brought pizza on the flight and had oatmeal packets just incase. The airline hostess were all very rude. Didn't care to speak english or understand our needs. The check in reps were also rude. Theres no such thing as good customer service when it comes to air china. I will never recommend this flight to anyone or will i fly on this airline ever again."
Pros: "I got to USA! After 14 yrs overseas!"
Cons: "The crew was out there in space! I have to bring to her attention twice after serving a meal to the middle and aile passenger!!! At least! Pls! Can u smile! I feel that I was not welcome to the flight!!!"
Pros: "The time it took wasn't too long, service was good"
Cons: "The food, the drinks"
Pros: "It was on time and relatively cheap. Grateful for nonstop itinerary. Love the interactive map available to see flight over the pole."
Cons: "Food poor. Breakfast was same as dinner...rice and not good tasting chicken in a gravy. No other snacks or meals in a 14 hour flight. I departed hungry. Very few movie selections for Westerners. Cold air in cabin made me pull my blanket over my head to stay warm, despite wearing a jacket."
Cons: "Worst experience ever... All of my negative feedback applies to this entire airline and trip to/from. Air China is not even worth my time anymore... So will not go in to much detail. They treated us like dirt... Will never fly with them again... And to be perfectly honest, will likely never book through kayak again. This was my first time booking with kayak and will probably be my last as this experience was beyond terrible"
Pros: "The plane was well maintained, the bathroom was accessible, and drinking such as water and juice were readily available at the back and could be retrieved at any time."
Cons: "The entertainment options were limited- very few movies of interest or new titles. Although there was a lot of food, it was not very good. The smell made it especially unappealing."
Pros: "Just to be able to catch my next flight they were in time."
Cons: "Looks like China build there new airport to make money off of travelers, to catch your flight you will either have to walk really fast, run or pay the trolley guys to get to your gate where you will have to get a bus that wilk go to your plane. This is on early morning flights and when your bording time is 2hrs or less. So make sure you get it right the first time you you may miss your connection flight."