Find cheap flights from Grand Junction to Hawaii

Pros: "Nothing about this airline. Will avoid flying through Delta if they allow their team to lie to their passengers. Both land crew and onboard crew were disrespectful to their passengers."
Cons: "agent boarding delayed boarding because she wanted everyone to check their bags. A flight that was leaving 2 minutes later than our flight started boarding before our plane. It wasn't that the 2 planes arrived at different times. The agent was just horrible. In the end, she lied to the passengers that there were no overhead space left. When I went to get my seat, most of the overhead space was empty!! I had to check-in my bag and my bag was damaged by the delta crew."

Pros: "The plane needed more leg room."

Pros: "Seats in economy are never comfortable. And someone also reclines their seat. But overall bathrooms were clean and food was good. Really no complaints about the flight itself or the crew!"
Cons: "Carry ons are too big! People should not be allowed to bring a piece of luggage inside the cabin. They are very heavy and some people cannot even lift them to place them in overhead compartment. Makes boarding slower and more complicated. Seats need to be a little wider. If a big person sits next"

Pros: "Entertainment was up to date."

Cons: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"

Pros: "all good"
Cons: "unsure"

Pros: "The crew and staff were friendly. The flight was full so they checked our bag at no additional charge."
Cons: "They had no earphones for the flight from Cancun."

Cons: "Hour late and no wifi!"

Pros: "Pilot was super nice and informative when the flight was delayed."

Pros: "Crew was friendly, helpful and provided comfort"

Pros: "The cAbin attendant was really good"

Pros: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"

Pros: "Crew had pleasant personalities.. not stoic annoyed faces"
Cons: "People should wait their turn getting off the planes “Wait until the seat in front of you is empty,” says the elementary school teacher .."

Cons: "Late arrival"

Pros: "Got me there Safely"
Cons: "Couldn’t understand announcements... at all! By flight attendant or pilot"

Pros: "Not much, hardly anything"
Cons: "The service in First Class, absolutely terrible"

Pros: "The Grand junction staff is always great."

Pros: "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
Cons: "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."

Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Pros: "I like the efficiency of the boarding process & the courtesy of the crew."
Cons: "Small overhead bins. No entertainment facilities on the seats. Although I wasn't expecting a movie for an hour-and-a-half flight, at least the airplane should have amenities to provide music so that passengers bringing their own headphones can listen to some music."

Pros: "The cabin crew was excellent. Friendly, helpful, efficient"
Cons: "Having to wait till almost boarding time to have seat assignment . If the ticket was confirmed already st the time of purchase why make people wait until the last minute for a seat???"

Cons: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"

Pros: "On time, and pleasant flight. Flight attendants were first class: very competent."
Cons: "I slept all the way, so can’t say whether anything went wrong with the flight."

Pros: "Crew and boarding were great, which I expect from a premium carrier like delta."
Cons: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."

Pros: "Crew was nice"
Cons: "Plane smelled strongly of urine whenxwe boarded and for the next 6.5 hours."

Pros: "Not much"
Cons: "Late bumby ride"

Pros: "great flight free movie going down"
Cons: "no free movie/tv coming back"

Pros: "Everything went well...on time, quick boarding and free gate check of bag."

Pros: "Anna from South Africa was funny, and super accomidatinf"

Pros: "Quick flight!"

Pros: "adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)"

Pros: "Seats and crew were fabulous and the flight itself was very smooth ."
Cons: "This particular plane had no entertainment system whatsoever, big disappointment."

Cons: "Layover"

Pros: "Nice regional jet!"
Cons: "It was a regional jet..."

Cons: "Was not a wheelchair waiting for Wallace."

Pros: "Great friendly service and easy boarding. Timely!"
Cons: "For the money they charge, a few little perks such as improved snacks wouldn't hurt the bottom line"

Pros: "Plane arrived early"
Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."

Cons: "There wasn't electricity at all on my seat and on some other in the same area. The screen didn't work and I couldn't even charge my phone. Very bad experience!"

Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."

Pros: "Everything was easy to follow....All of the flights were on time and very comfortable...."
Cons: "Nothing to report that was bad..."

Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"

Pros: "the crew was nice"
Cons: "I would never fly Delta again! What you have done to the leg room, seating reminds of living in a third world country!"

Cons: "Very small spaces for everything."

Pros: "Your flight attendants were very personable and made a very long flight a comfortable as it could possibly be. They were pleasant and always available. Delta is always my go to airline ... especially on long trips as I upgraded to economy comfort and had a few more inches of leg room!"

Pros: "The crew were friendly and efficient. The seats were narrow, but as to be expected. Meals were fine. Will fly Delta again and again."
Cons: "Flight Minneapolis to Detroit was delayed which caused us to miss our original flight and go out a day later."

Pros: "Entertainment good. Service good."
Cons: "Disembark a disaster with broken jetway"

Pros: "exit row - good leg room; new storage compartment was good."
Cons: "New seats = hard; got uncomfortable after about an hour. Wish there was a way to disconnect folding tray from behind seat - person behind kept dropping it, drumming on it, open it and closing it - really a nuisance."

Pros: "The staff was friendly and curtious"

Pros: "The in flight entertainment options, multiple food service options at no additional cost, the crew"
Cons: "The long line to check in at the airport"

Pros: "Everything"

Cons: "Hard landing on arrival in Philadelphia."

Pros: "Good seat. Good films."
Cons: "A broader range of free snack types would be nice."

Pros: "A very pleasant experience, nice crew."

Cons: "Baggage delivery was slow and then split between 2 different terminals"

Pros: "I’m alive"
Cons: "An hour late. 3 gate changes. Missed connection in Phoenix. Typical AA."

Cons: "I bought first class tickets for my anniversary trip with my wife and I couldn't get the perks of it. There was no real food on the first 2 stops (Just in this one from Dallas to GDL). And the worst part is that I couldn't get into any of lounges at any airport (flagship and/or admirals) . Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International???"

Pros: "Cabin kept dark for majority of flight, good for sleep."
Cons: "More Main Cabin Extra searing. Besides bulkhead and exit rows, no Main Cabin Extra seating. No power outlets (again) for mobile phones. It’s just unacceptable this day and age with the use of handhelds for in-flight entertainment."

Cons: "Never made it. Stranded at LAX."

Pros: "Coach seating is quite cramped."
Cons: "Knowing upgrade options at check-in would be nice."

Pros: "Crew did a great job!"
Cons: "Not much everything was smooth."

Pros: "Lots of food and drink on plane."
Cons: "Philadelphia airport is horrible, rude staff, they lost our luggage and many other international flight luggage. Absolutely unacceptable."

Pros: "Crew on board was nice."
Cons: "Boarding was very unorganized. I thought families traveling with kids would get priority boarding before main cabin."

Pros: "The crew was great. No leg room, seats and isles were too narrow. Had a soggy turkey wrap both going to and coming from Honolulu. It was not what I expected from AA. Will not fly AA again on a long haul."
Cons: "Everything!"

Pros: "On time with easy boarding and very helpful staff."

Cons: "miserable crew, old equipment. Cabin was very cold during flight"

Pros: "Comfortable seats and snack / drinks service"
Cons: "Delayed flight departure and bumpy landing"

Cons: "Crew very good"

Pros: "Not a full flight"
Cons: "Not unhappy"

Pros: "Loved being able to watch new release movies and many different tv showed plus being able to listen to music thought the flight."
Cons: "Didn't like sitting in the emergency exit row next to the bathroom. Everyone uses it to stretch their legs and they end up standing on top of you most of the flight."

Pros: "Crew was wonderful"
Cons: "Not getting service even SW served on 45 min flight"

Cons: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."

Pros: "arrival to the destination"
Cons: "booking through kayak was a nightmare. they serve no purpose othan than to collect a fee and add zero value and provide no support after the transaction. it is pointless to use this service as no one at Kayak can help you after the purchase, and we all know airlines are useless when it comes fo customer service. never again! american airlines was even worse with their customer service when trying to get seat selections preserved when the airline was updated from British to American airlines. American airlines lied over the phone and was even more rude in person. JOKE"

Pros: "Boarded on time. Concierge met me at baggage check to direct me to the queue I needed. (Two days ago, no concierge, and I spent 15 min in the wrong line to check a special-handling bag.)"
Cons: "25 min to get from late push-back to throttle-up. Late arrival at destination."

Pros: "On time departure and early arrival"
Cons: "Nothing"

Pros: "The bathrooms were clean compared with other airlines."
Cons: "We selected seats together as a couple but the seats on the flight were separated. Customer service could not help but asked us to make arrangement with the person between us. The same seating arrangement happened on our return flight 18 days later. Once again was told nothing could be done. I really do not know why both flights the seat assigment were wrong when selected basic on the aircraft configuration. The airline is attempt to make the passenger to pay more for seats."

Cons: "Space!!!!"

Pros: "The plane was comfortable, and the stewardesses were friendly. The plane was not full, so it was easy to get board and deboard, the toilets were clean with no lines, and the entertainment was top notch."

Pros: "Everyone was very professional and pleasant."
Cons: "All great today."

Pros: "You get what you pay for. I don’t recall the fair but this was a bargain and we were safe."
Cons: "Not enough water served. More snacks please"

Pros: "Ummmm the only thing I like is we landed in Maui safely. Pilots and crew seems friendly."
Cons: "We almost this flight because the connection flight can't find an open gate to park the plane. Inside the air plane kids got hungry, we were ready to order $$$ meals and they said they didn't have it anymore. Seriously?! 6+ hours flight and no meal. Then I asked for 3 pretzel and they gave it to another passenger, so they only have 1 left supposedly!!! Come on!!"

Pros: "Decent amount of bathrooms"
Cons: "I was shocked that we weren't provided better and more food for an expensive and lengthy flight. Also there were no head rest tv's. They plane seemed very old"

Pros: "First Class seating was of course better than economy."
Cons: "Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s)."

Cons: "plane does not have in seat monitors, using tablets for entertainment. Power plugs worked on and off during the flight old equipment (767) but still better than PHL-AMS 757"

Pros: "Comfortable seats, free private entertainment, very nice to be able to charge my devices. Our pilots were great."
Cons: "Still don't like that you have to pay for meals or snacks. I received two meals on my connecting South American flight. Stewards still not all that pleasant."

Pros: "Got to watch movies"
Cons: "Couldn't eat the meal both had dairy no other choice"

Pros: "thay we didn't crash"
Cons: "1. To didn't work 2. Give us pillows"

Pros: "Nothing"
Cons: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."

Cons: "I like milk. Also space out drink service and offer tea and coffee periodically."

Cons: "There was an announcement made after takeoff that due to "turbulence" no hot beverages would be served. That is just unbelievable! I spent a good amount on a ticket and you mean to tell me that you won't serve coffee due to turbulence?? Turbulence is staple of every flight. What an excuse!!! American Airlines stinks! No tvs on any of the flights too."

Cons: "Couldn't check in on line. Flight was delayed. Boarding was hectic and disorganized. Everybody ran for the gate. Crew was prompt and not friendly. Upon arriving they announced that they did not have the Hawai'i agricultural forms, so we would have to wait until the "agent" cam on the plane with the forms, fill out the forms, and then disembark. The crew was not organized, so it took about 10-15 minutes to get off after we arrived in the gate (late) because they could not get people sit down and fill out the forms. Chaotic. I plan NOT to fly American again. Ever."

Pros: "We flew safely!"
Cons: "The flight was delay. Then, my partner & I were given assigned seats separately until I requested seats together and we were given the last one at the back where you cannot recline the seat. It was very uncomfortable!"

Pros: "Is AA ever slightly embarrassed by the fact that their planes look like they're from the 80?"
Cons: "Shared TV?!!"

Cons: "The fact that American Airlines woman at the gate when we showed up at 12:10 pm for 12:15 pm flight asked us if we were the four people from the airberlin flight and told us that they knew our flight landed late but that we were too late to catch this flight home because they closed the gate. She barley gave us direction on what to do about getting a new flight or fudging our bags."

Pros: "Nothing"
Cons: "Fight was cancelled as reported a light near the exit sign was out. Had to sit in the airport 8 hours a regular delay of the this route."

Pros: "As usual the plane was clean and everybody involved with American was very friendly."
Cons: "There wasn't anything that I did not like I wish they gave you peanuts instead of pretzels or chips"

Cons: "Checkin was a nightmare! Not clearly marked and very confusing at LAX."

Pros: "Nothing"
Cons: "Missed this flight because of missing the first flight"

Cons: "Flight was delayed 4 hours. Communication from AA on flight status was poor to non-existent."

Pros: "COMFORTABLE SEATS EVEN FIR A BIG GUY LIKE ME, FRIENDLY STAFF."
Cons: "LAST RED EYE FLIGHT WAS CANCELLED"

Pros: "I booked business, so not too bad."
Cons: "I don't know why United doesn't take the 8 hr flight to Honolulu as serious as they do international flights. The business class was like being in Priorty seats with food and reclining. I was in the middle seat of 4 seats. still a crowed feeling. I would not waste my money on business on that flight"

Pros: "Great crew, comfortable plane"

Cons: "Plane was delayed for 5 hrs"

Cons: "The team in the airport seemed unsure about how to handle situations including checking people in, using the new TSA pre- check line, & resetting is he security equipment."

Pros: "Food was good but had to purchase on an 11 hour flight."
Cons: "Delays.... The crew didn't know our gate was changed until we told him. Some of the crew were very rude."

Pros: "I loved the flight, the service, and the whole experience."
Cons: "Nothing to dislike. That's the best part."

Cons: "I tryed to call and send messages to chande the date of flight, but I didn't get any answers from agent. ANA Japan said they cannot handle the changing flight. So I haven't got a return ticket rescheduled. Please advice me how to get new ticket back to Hawaii date of 9/12 or 13 ASAP."

Pros: "I had the distinct pleasure of flying in an aisle seat in the back of the plane with an empty middle seat. I quickly and effectively commandeered the middle screen (for flight information) and underseat storage to provide extra leg room in front of me. The flight attendants on my side of the plane were all friendly and wonderful."
Cons: "The entertainment lacked a little... entertainment. There was a simingly limited selection of films and those available were mostly, to be frank, terrible. The food, not terrible, was simply par for an airline. There was also a rather heated discussion between a flight attendant and a passenger on the opposite side of the plane from me."

Pros: "leaving on time"
Cons: "Crew's facial expression were upsetting to see since they looked unhappy. Should I be worried about my flight?"

Pros: "Arriving alive"
Cons: "Comfort, accessible media, cost"

Pros: "The food being offer was good"
Cons: "The experience as a whole was rather disappointing"

Pros: "It isn't that the food was "bad," it was just a very short flight, so there wasn't any food to speak of. And, because of the short flight, entertainment was nonexistent."

Pros: "The crew was good. Direct with instructions and efficient."
Cons: "On a 5+ hour flight, I should not have to pay extra for the little TV, when other carriers are offering this in-flight entertainment for free. Nickel and dime-ing customers does not bring loyalty. I'll be returning to flying almost exclusively on Delta."

Pros: "Boarding was very fast and efficient. Seats were as expected on an airplane. The flight was only 45 minutes so there was no entertainment or food to really be able to rate them on it."
Cons: "The one flight attendant spoke super fast so it was a little hard to hear her clearly."

Pros: "STEWARDESS GAVE ME FULL CAN OF JUICE"
Cons: "2 HOUR DELAY CONDESCENDING REP AT TICKET COUNTER"

Pros: "Pilot was friendly and polite"
Cons: "Food (chicken) was utterly disgusting. I found the seats rather uncomfortable -- my back was really hurting at the end of the flight and that isn't normal."

Pros: "Nothing..."
Cons: "I had a connection flight to San Francisco and then from there to Honolulu and the flight from Portland to SF got delayed 5 times to up to 4 hours late so I would've missed my second flight from SF to HNL. They couldn't do anything about it so they put me on the next available flight, the next MORNING. So I had to go spend a night in a hotel which I had to pay for and wait for the next flight in the morning the next day. Next day the flight got delayed yet again this time little over 2 hours. So I would've missed the flight from San Francisco do Honolulu yet again. This time they managed to find a little later flight and put me on that but still had to wait at the airports for over 8 hours. Super mad about how United works... Had problems with my boss as well because I was supposed to work the next day but they rescheduled my flight for that day. Really not a pleasant experience..."

Cons: "Seats are uncomfortable."

Pros: "The flight landed safely and was only a few minutes late after delayed departure of 25 minutes."
Cons: "A problem passenger ruined the flight for me and several others. He continually left his seat when the seat belt sign was on. I figured he was back smoking or vaping in the lavatory as he came back smelling strongly of after shave, bit seeing him weave around he must've been drinking. Then he stood in the aisle and poured more after shave down his shirt and outside his shirt. The smell was so strong it gave me a headache and make me sick to my stomach. Then he left his seat and sat behind us somewhere with a woman. A flight attendant told another man to come up and sit where he had been sitting. After the man went to sleep this guy came up and kicked him out of his seat. Then he asked the guy by the windows to switch seats with him which the guy did Kama then he proceeded to make him move several times as he had to get out and get out of his seat looking for something. I'm not sure how these things are handled normally but this guy really ruined for me. Aren't there consequences for ignoring all the rules? I probably won't fly United again."

Pros: "Boarded on time and landed on time."

Pros: "Staff and timeliness of flight."
Cons: "1) Seats barely recline beyond 90 degrees. 2) Food was unimpressive. 3) Paying for cocktails on a long haul flight is absurd. 4) Instructed to "download a ridiculous app" for entertainment. 5) finally downloaded stupid app but didn't have my laptop available as it was in checked baggage so tried to watch a bad movie on my IpHone...??? 6) Outlet to plug my power sources for mobile devices into was not functioning."

Cons: "personal entertainment connection was spotty."

Pros: "Nothing"
Cons: "How rude the women airline attendants are /the extreme lack of leg room"

Cons: "90 minute delay!!!"

Pros: "Staff"
Cons: "No leg room"

Pros: "I enjoyed very little about this experience. The crew was cordial however they lose the ability to perform simple tasks by the long standing protocols and overcrowded flights. Most of the crew are as unhappy as the passengers."
Cons: "The plane hit the brakes while taking off and returned to the gate due to a warning light. We were told nothing other than we needed to wait. They said the fix took 5 minutes but our wait took 2 hours. Not efficient. They rent out tablets for on plane entertainment, unlike every other plane I've ever flown, they make you pay to keep you happy during a 5.5 hour flight. Food was horrible. The seat did not recline and they eradicate every ounce of comfort to overpack the plane. The Captian made little announcements and the one he did make upon decent, started with "please fasten your seat belts, we are 65 miles away from Honolulu but...", I was sure the "light" came back on 30k feet about the pacific and we were going down. Finally - the last announcement from the head stewardess didn't include "Aloah, thank you for flying United". Seems minor but it goes to show they don't care anymore. That's the first time I hadn't heard the welcomed message after my 20th trip to the Islands. After my return flight I vow to never fly United again."

Pros: "Crew was friendly. It was a long flight, so glad that came around in between drink services to offer water."
Cons: "Not that much content on the entertainment device, several movies were only playing in Japanese and no option to change to English. My device kept shutting off at random times despite having full battery."

Pros: "I had no issues during my flight. Overall, the trip from Tamuning to Honolulu was quite enjoyable."
Cons: "None."

Pros: "Great entertainment. Most of crew was very nice."
Cons: "Computer problem delay. Then someone closed the door improperly, so back to the gate. Then we needed more fuel. Then we had to wait for "paperwork". Took off 2 hours late all of which was spent sitting on the plane."

Pros: "Flight crew"
Cons: "I couldn't believe that this long flight had NOTHING in the form of entertainment. No wifi to watch on your own device and no inflight entertainment. I was stuck in the middle of 2 people with a baby with nothing to pass the hours. Unbelievable!!!"

Pros: "nothing"
Cons: "4 hr delayed departure. fine... better safe than sorry when there's a mechanical problem. BUT-- there was no compensation.. no free drinks, no free food worse: the flight left after lunch but there was only breakfast food (since it had been a morning flight). and THEY RAN OUT OF FOOD FOR SALE. despite the 4 hour delay. we were starving. then... we FINALLY arrive... and wait another full HOUR for the gate to be opened. because it had "timed out" (because we were so late?) and apparently, they have to call someone in from who knows where to unlock the gate... it took an hour! we basically lost a full day of our Hawaiian vacation"

Cons: "There's very little room between sest rows."

Cons: "Very rude lady working at United desk at LAX. I am a veteran and I have very bad anxiety and PTSD and my wife (who is active duty) were split up for the flight so we had asked to be seated next to one another since we had picked our seats online prior to flying. The lady was very rude rolling her eyes saying that there was nothing she could do for us besides us asking people to possibly switch seats even though my spouse had the United app open and showed two seats to upgrade too and she didn't even ask if we wanted to upgrade to be next to each other. At this point I had to take my anxiety medication and as we were taking off one of the flight attendants said we could ask about upgrading but yet the lady at the desk said nothing."

Pros: "service was superb. Our stewardesses were great"
Cons: "The meal was horrible. Never a good idea to serve a breaded dish if the dish will end up soaking the steam and be soggy by the time the passenger gets it. Bread was too hard for the plastic ware to be able to cut through it. Entertainment system was down too."

Cons: "This is an international flight from San Francisco to Manila. Because United has a policy of "meals for purchase" on domestic flights, the Sfo-Hnl and Hnl-Guam legs did not serve meals. Only the Guam-Mnl portion had dinner. The planes on each leg were cramped and old. Seats were old. No in-flight entertainment unless you rented a tablet. The fare cost around $720 which was not really a bargain since other international airlines like China Airlines and Ana were offering fares in the same ballpark fare. I made a mistake booking this flight and by the time I realized it, it was too late. I will never fly UA on international flights if there are other options. Asian airlines have newer planes with more legroom; customer service is better;and in flight entertainment and food offered. I intend to post a blog on travel sites "buyer beware.""

Pros: "The plane was nice."
Cons: "Over 1 hour late. We sat on the plane after boarding all that time. Late for things that should have been done before boarding ( fueling and more food). The movie and TV shows froze and skipped, so we're hard to follow."

Pros: "Our attendant Andrea M was a breath of fresh air. Always smiling and attentive to our needs . She was great! Ah, if only all UAL and other US airlines flight attendants were like her. Kudos to her!!!"

Cons: "Spent $13 for Internet but it didn't even work"

Pros: "The Economy Section Flight crew on the LA to Honolulu 2/18/16 flight lived up to UA's advertised flight service Good job - you made a frequent flier want to return to another UA flight soon."
Cons: "I have no complain."

Pros: "Nothing"
Cons: "Old planes, blanket with hair, no complimentary meals"

Pros: "Crew was very friendly. Arrived early."
Cons: "Cabin was hot the entire flight. It was a red eye but the lights were kept on bright for most of the flight."

Pros: "I upgraded to first class so the food and service was very good. Loved the super adjustable lay flat seats."
Cons: "Even in first class, it was clear United doesn't care about repairing anything that won't keep the plane from flying. The entertainment console was damaged to the point it wouldn't even fit back together and none of the headphone jacks were operational on an 8 hour flight. We were also understandably delayed by a medical emergency onboard but United saw fit to further inconvenience the entire plane of passengers by searching the cargo hold for the the deplaned passengers luggage long after they were gone, rather than send it back on the next return flight. The crew said the decision came from corporate and clearly thought it was as ridiculous as we did. Given that United was valuing this seat at well over $2k, I think it's reasonable to expect the amenities to be in good repair."

Pros: "The service was much more friendly and polite than the last time I flew united."
Cons: "Cramped seating very high food prices. Electric phone sockets didn't work AGAIN even though the green light was on. Couldn't charge my phone at all..."

Pros: "Nothing!"
Cons: "The flight was delayed over one hour. I had to ask to flight attendant to ask the pilot if they could wave the TV/movie entertainment fees due to the delay with the flight, which was approved. I did not like the fact that I had to ask about that when that offer should had been automatic. In the past, when flying and a delay happens, other airlines like Hawaiian and Delta have waved their entertainment fees. The baggage claim took over 45 minutes to release the flights luggage."

Pros: "On board entertainment did not work but otherwise a good flight."

Pros: "No fuss refund"
Cons: "Waiting in line for 3 hours to get ticket marked as unused. Then had to pay for parking. Also, I understand the flight crew was late? And then, the plane, which had been there since the night before, failed mechanical test. It seems that the flight probably should have been tested for mechanical sound as before people got on and went through the icing and all of that."

Pros: "Roomy seats & leg room, free movies, arrived 30min early."
Cons: "That one attendant, that prob should look for another job, she does not enjoy that line of work, just the paycheck. No fault of United: 2 crying babies..."

Pros: "Seats are small. Seating is cramped."

Pros: "Crew was great entertainment was poor"

Pros: "The only thing I liked was two younger female crew on the flight. They were friendly"
Cons: "Horrible ground crew service. I was assigned to seat 33B, when boarding the computer printed out a new boarding pass with new seat 30B for me without any kind of notices in advance. I wasn't traveling alone, of course we would like to sit next to each other. When got on the plane, the new seat I got 30B was already taken by another older lady which her boarding pass has exact same seat as mine "30B". I had to walk to the very front of the plane to talk to someone and he was no help because he said "I had to wait for the agent to talk to me". I stood there by the door for 20 minutes or so, telling him my seat got change and there's someone sitting there and I would prefer to go back to the seat o was originated to the first time as it was exit row seat. The ground crew said I can't and I need to sit at 30B which there's another person sitting. He left, came back 10 minutes later saying the same thing. How am I supposed to sit on 30B when there's someone with exact same boarding pass, same seat sitting. He said "no one is sitting there. She moved. You need to go sit at that seat", I walked there and nope, she's still there. I wasn't gonna waste my time arguing because obviously United ground crew member were no help and rude. I went back to seat 33 where I was supposed to sit and of course it was empty. They kept telling me it was a FULL flight with no open seat but that wasn't true at all. Seat 33 was open so the seat 2 seats away from me on the same row. No wonder why asian airlines have better rating in services compare to American. Your crew members are rude and just not smiley. Not even an apologize was once said to me when I had to deal with YOUR mistake United airline."