Find cheap flights from Guadalajara Miguel Hidal to New York John F Kennedy Airport

Pros: "None of the above. Ground crew that does not really understand the costumer."
Cons: "Always remember to present your rights to the crew."

Pros: "The crew was just ok, they did not extend themselves to make the customer feel comfortable/safe."
Cons: "The seat on the flight are too small the average person does not fit comfortable."

Pros: "Even with the flight almost full the crew managed to accommodated us together, excellent team work"
Cons: "Booked 6 days prior the flight and the put my wife and I in separate seats between strangers"

Pros: "Comfortable seats and staff are very nice"

Pros: "Crew was very nice, twice beverage this is good but I miss the cacahuates japoneces."
Cons: "Airplane look little old , clean and comfort, but sound a lot when departing... that is creapy Checking was slow only 2 people"

Pros: "GOOD SERVICE"

Cons: "Llegue temprano al mostrador me paso a Migracion sabiendo que mi pasaporte estaba roto y no pude viajar perdiendo mi vuelo si el me uniese dicho eso yo uniese tenido tiempo de ir a sacar pasaporte nuevo y poder viajar y me cobran otra maleta y no me regreso el dinero sabiendo que no viaje"

Cons: "Did not like the airline never flyinging Aeromexico again"

Pros: "Good flight"
Cons: "It was going to be a 45 mins delay, turned out to be 1 1/2hrs"

Pros: "The onlt airline providing every pasanger with Free drinks and food. Live the beer and mix Tequila drinks."
Cons: "I did not like paying $50 us for the second bag i thing $ 25 its ok 50 its to much... I need ir to Boeing chese and tequila so my carry on bag tas over waigt so i check ir in."

Cons: "Hot inside the plane"

Pros: "better service than before"
Cons: "none"

Pros: "Everything was good, I was really impressed with the service."
Cons: "Nothing, I wouldn't change a thing about it."

Pros: "The crew appeared to be working very hard to meet passenger requests. They were polite and pleasant even though the flight was packed."
Cons: "Seats WAY too close together. Very uncomfortable."

Cons: "We had items stolen from two luggages. The were cell phones and the accessories plus some jewelry. These could have only been know by means of the security scans of the luggage. One item disappeared for a day. None of the other four were tapered with. I have contacted Aeromexico twice by email while in Mexico. The first time I was told someone would contact me and no one did. The second time there was no reply. I asked that some call be on my cell and I have received nothing."

Pros: "Most of the Staff was friendly"
Cons: "No wifi, some staff were oblivious of how often they hit you when walking through the plane disturbing you during the flight. I started to think it was intensional. But the other staff were wonderful."

Pros: "the only good service is the way the crew treats you"
Cons: "All the flights in on the round trip were delay. on the first flight going to my destination, the airline switch gates twice. the seat on the plane were uncomfortable. had to get back massage once i got home. on my way back to new york. A 80 minute layover in mexico city turn into a 230 min layover."

Pros: "Great customer service. Very Clean Airplanes."

Pros: "I liked how they gave me a meal on the flight. It was a crossaint, one slice of ham and cheese but it's better than nothing."
Cons: "The boarding system was terrible. 30 minutes to departure, they just threw up "Last Call" and I was like WTF? and ran to gate only to find out that we just started boarding."

Pros: "The fact that Aeromexico still gives you food and drinks."
Cons: "Nobody follows boarding zones appropriately. Most people get into the plane when zone 1 is called, when your zone is up (providing you respect zones) you get to the plane and all luggage bins are taken and you see people already seated in your zone. Aeromexico is bad at enforcing sitting zones. One of the worst ones to do so."

Pros: "Everything was great! Great seats and always available for you!!"

Pros: "One flight attendant was very nice the others were snobby and rude."
Cons: "I didn't like how tiny the seats were. I didn't like the choice of food. I don't like how there was no room for my bags and my seat was close to the front of the plane. An I didn't like that things In my checked bagged were broken and spilled. My bag was packed tight and padded for the breakables."

Pros: "Me encanto visitar mi país de nuevo"
Cons: "La atención es verdaderamente buena"

Pros: "extremely impressed. just wow!!!!!!!!"

Pros: "The crew and services was fine."
Cons: "The plane was late, about 20 minutes. The airport's instructions on 'arrivals', or 'pick up' weren't posted where visible."

Pros: "Comfortable seats, good service, convenient schedule, personal entertainment available"
Cons: "A broader selection of new movies releases would be great"

Pros: "Not much to say"

Pros: "Friendly crew, offered snacks and alcoholic drinks at no charge"
Cons: "Other planes were roomier... This aircraft was cramped. Flight was late leaving and late arriving."

Pros: "Great service from Aeromexico staff, & good food Tech friendly (charging station for phone/tablet) tvs. Comfy Seats"
Cons: "The only complaint I have about Aeromexico is the overlay. The time you have to spend waiting for your connection flight is a little to much. Otherwise my trip was great"

Pros: "It is nice that food is served. Fruit is a good choice."
Cons: "Boarding and entry are terrible. They don't make any effort to get people on in an orderly way."

Pros: "I liked it because the fly was on time"
Cons: "The part I didn't like was that my fly had a connection in Monterrey Mex. and I had to wait for about 11 hrs on my fly from Monterrey to my destination ( Mexico City)"

Pros: "Nothing"
Cons: "Bad Costumer Service Bad attitude They only care about charge more money when it was their mistake Not my"

Pros: "Overall the service was nice. It's a shame that the negative had to detract so severely from what was an otherwise nice trip."
Cons: "I'd been warned that Aeromexico is notorious for baggage weight overages. When returning to JFK from Mexico City, I was lucky with my checked bag, but when boarding the flight, an employee had me put my carry-on, my purse, the heavy wool coat I had removed during security, along with a 1.5L bottle of water and other items I'd purchased in the terminal, on a scale, then declared my carry-ons were 4 kilos over the airline's allowance. I then had to head down the terminal to a customer service desk to pay ~$60USD so I'd be allowed to board and not miss my flight. I was the last person on-board. They didn't do this at JFK on my 1st leg of the trip, as I suspect they know they'd never get away with this in the States. I spoke to employees aboard the flight, then at JFK upon arrival, and also on the phone. No luck yet regarding a refund for highway robbery."

Pros: "I've flown this airline many times. This was the best! Great service flight crew excellent service, very professional and helpful. Very nice plane, think it is new. In seat entertainment and smooth comfortable flight."

Pros: "The check-in process was quick and they did give free inflight food."
Cons: "Plane was very cramp even on a paid seat. Things on the 737 were visibly dirty and items were not repaired. Seats comfort was not good at all."

Pros: "Nice crew and staff on the ground."

Pros: "The help from bogota airport was incredible They help me to get on time on my flight"
Cons: "Mexico City airport is a disaster They change the flights gate every 10 minutes they don't even know where the flight is going to get transfer Guadalajara airport same situation flights got delay over 2 hrs. No reason or why this happens was told to the passengers Also they put a small quantity in the bus to get to the plain. They keep us inside for almost 40 minutes whit out any explanation I will never get a plain ticket whit Aeromexico Also plains are not in the best shape either seat doesn't work"

Pros: "When shopping for an airline to travel Lima Peru try AeroMexico. If you do not mind a connection through Mexico City AeroMexico is the one for you and price is good. Tacha and avianca airlines are also great alternatives for traveling to Peru. If you don't mind connections. For a straight flight try LAN for flying to Lima Peru they are the best."

Pros: "Nothing"
Cons: "The JFK airport has no connection between terminal 1 where the domestic flight arrives with terminal 4 where the international flight zone is. I had to take a train from terminal 1 to 3 and then go outside the airport, walk on the street for 3 blocks and get into the airport again. Once inside terminal 4 nobody could help us (we were 20 people doing the same connection) and we went from one person to other asking what to do next and nobody knew. We were so afraid of losing our flight. Finally one police person helped us and we had to pass check point again when we had to take our shoes and be scanned again. Then we had to run because the plane was leaving. This was the worst traveling experience in my whole life. I tweet about it and I had no response."

Pros: "Es absolutamente buen servicio, facil de comprar boletos y sin ningun problema. GRACIAS KAYAK"

Pros: "Quiet engines and tinted controlled windows"

Pros: "Clean and modern cabin. There seemed to be more leg room than on other aircraft, maybe due to the fact that the seats were not as bulky. Flight crew very nice and professional. On time departure and arrival."
Cons: "I was annoyed that I could not check in online or at the check in kiosk at the airport terminal. My family and I travel with carry on luggage only, but we still had to wait on a long check in line to get boarding passes even though we were not checking any luggage."

Cons: "Seats were very uncomfortable it was an overnight flight and food service at a fee was offered nothing was complimentary."

Cons: "Crew wasn't pleasant"

Pros: "Buen trato de la tripulación"
Cons: "Un proceso de abordaje, un manejo y tiempo de entrega de equipaje y un cumplimiento de horario de salida de aerolínea de bajo costo"

Cons: "The immigration crew was so slow that I mist the connection flight. I had such a bad experience because the crew in Bogota did not give me the boarding pass from Mexico city to New York, so as a result of missing the flight the aeromexico crew was going to charge me 450 dollars to reschedule my flight and they told me that if I had no money to pay it I should go to my embassy, which I consider such a disrespecting attitude because I did mist the flight for their unorganized airport, it was not my responsibility."

Pros: "I would definitely fly with Aeromexico again. My trip from Mexico to the U.S. was great and very comfortable. Many thanks!"

Cons: "When I booked my flight I was given the option to request a vegan meal. I didn't receive it so I had no food during the flight. Didn't like paying $50 to check my bass."

Pros: "No hassels, no problems at all. Smooth & efficient-very professional all around. We actually Enjoyed this flight."
Cons: "Via comparison, we can't think of anything really! We are still in awe ..."

Pros: "Flight attendants were polite and welcoming. Good entertainment system too keep busy during flight. Arrived earlier than scheduled."
Cons: "Seat are definitely getting smaller and not too comfortable."

Pros: "The flights didn't have any delays"
Cons: "Seat wasn't comfortable."

Pros: "Great crew very friendly"
Cons: "Small plane"

Pros: "Wonderful and super friendly crew"
Cons: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute. We were applicable to switch with another couple who were in the same situation as us....."

Pros: "Big comfortable plane."
Cons: "No entertainment, no food at all."

Cons: "New plane and excellent service. The flight was on time and the crew was very servicial."

Pros: "Comfortable seats, attentive staff"
Cons: "More non dairy food obtions"

Pros: "Delicious food. Very smooth flight had a great time traveling with this airline"
Cons: "The seats were uncomfortable and tight."

Pros: "I was surprised by the amount of room in the economy cabin."
Cons: "Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!"

Pros: "Sad to say nothing"
Cons: "- boarding is poor in NY - service in plane extremely bad. Need to train their flight agents -they stole perfumes ((4) bottles and my watch Overall the worst airline I flew so far"

Pros: "Nothing"
Cons: "Lost connection"

Pros: "Movies"
Cons: "Check in was total chaos. Food was horrible."

Pros: "It was on time and there was a pillow & blanket waiting in every seat."
Cons: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"

Pros: "Nothing"
Cons: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."

Pros: "I like assisting crew"
Cons: "Please make WiFi free low speed. Write anywere "Gate numeration is overall, without terminals""

Pros: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."

Pros: "Ice cream as a snack was a nice surprise."
Cons: "This was a nine hour flight and the entertainment system was very old. There were screens in the middle of the plane with the movies chosen for you. On a flight this long, the customer should have options. You also were not able to control your the air. So the flight was freezing! The lunch options were meatballs or cheesy pasta. I thought these were risky. What has happened to chicken?"

Pros: "I initially booked my flight via Kayak for a cheap no hassle price"
Cons: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"

Pros: "Crew was excellent good and frequent food, snack, and beverage service great entertainment choices"
Cons: "nothing"

Pros: "Flight was on time and the crew were excellent."
Cons: "We get used to cramped conditions on domestic flights but normally get more for international flights. The 777 was very modern but small cramped seats (3 4 3 configuration) meant for a tough journey and almost impossible to sleep."

Pros: "Probably just about the only domestic flight where you still get food in steerage."

Pros: "I like AA because they are honest and kind. I received good value for my money."

Pros: "Really? I just gave 1 star. Your feedback form should be smart enough to realize that."
Cons: "It's not finnair. It's American Airlines. The sears were so cramped that I have a horrible backache. Stop calling it finnair. Several airlines booked tickets on this flight. There's nothing good to say."

Pros: "The accommodations. Loved the high tech tv and choices on the entertainment, as well as the more advanced reading lights. LOVED LOVED LOVED the charging ports available."
Cons: "The headrests/seats weren't very comfortable."

Cons: "More options with first class food"

Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"

Pros: "Flight was ok, staff was professional and friendly. A good cleaning would be great. I'm average height and light build for a woman but I find the seats really are snugger than ever."
Cons: "AA didn't notify me of their change to my itinerary so I missed my flight, they cancelled my return flight from Europe, and only offered to refund my ticket when I spoke to a supervisor. I drove 5.5 hours to another city to catch a flight to Europe, believing my return ticket was valid as AA first told me, only later to learn they cancelled it. Thanks to AA, I currently I have no return ticket. Others on this flight and on my later Iberia flight were cursing AA loudly so I don't think my issue is an anomaly, but is more likely AA's new standard of conduct."

Cons: "in the gate the crew didnt let me took my only hand bag i have with my personel things including my medcian and cupe machine for brithing they say that my bag is big but itwas in the standert that i was allowed to take up to airplane i think the reason was i was the lat passenger to go in the air aplein and no space t o put the hand bag"

Pros: "The crew was so friendly and helpful and especially kind to my five year old son."
Cons: "The plane was quite old and so the entertainment options were poor for such a long flight."

Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Cons: "Nothing"

Pros: "I liked the crew they were really helpful"
Cons: "The plane was to old I guess and it was a bit uncomfortable there was not enough space between passengers"

Pros: "Seat comfort, the crew and the actual flight were good."
Cons: "Due to the extended delay I didn't get back to my apartment in NYC and to sleep until after 3 a.m."

Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"

Cons: "Checkin"

Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."

Pros: "Lots of free movies."
Cons: "No free food."

Pros: "On time, clean plane."
Cons: "Crew announcements are too loud! What is that all about?"

Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."

Pros: "I arrived at Dusseldorf"
Cons: "First flight was delayed 5:30 hours, so I was moved to different flights because I would not have made my connections but those flights were uncomfortable and had bad service and the people working didnt even so much as offer me complimentary peanuts"

Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."

Pros: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Cons: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."

Pros: "The crew on board the air craft was great"
Cons: "The Indianapolis to JFK trip was the first of three legs. My bags were only checked to JFK. I have a badly broken ankle and needed a wheel chair. I could not manage my luggage and crutches. It forced me to take a taxi to the international terminal, then ask strangers for help with my luggage once I got there. I am extraordinarily displeased!!!! I will not fly American again."

Cons: "Uncomfortable seats, no entertainment available"

Cons: "Practically no food was served."

Pros: "The flight was short, only 1.35 hours."
Cons: "To start, the boarding process is a chaos. First class and executive platinums should board first, but of course the gate agent was completely clueless and rude, even to an ExPlat. Althiugh the flight is only 1.35 hours, I was surprised that flight attendants didn't even make an effort to offer a drink service. No turbulence or anything, just seems they were lazy."

Pros: "This is not an experience I would wish upon anyone."
Cons: "My booking for some bizarre reason had my name on it twice and I was out of luck. Air berlins does not have a counter in any of the airports. If you are flying this you are on your own. If anything goes wrong you'll be stuck calling a 1800 number to Germany. Worst experience of my life had to buy a new ticket at the counter for 5k dollars to get to Berlin with family."

Pros: "I like the crew, they were very nice all the time"
Cons: "They need to put the airline name that they use. No one at the airport knew about republic airline After I couldn't find republic airline I stopped at American airline and asked them there they told me that I'm flying with them not republic"

Pros: "Was fine."
Cons: "At FJK the air train signs need to be more visual."

Cons: "No sense of customer service whatsoever! Avoided helping people at every opportunity. The way the spoke with and treated customers was appalling. AA nickel & dining for seat selection until one gets to the gate (and a actual agent shows up 45 mins or so before takeoff) is a shame."

Pros: "crew"
Cons: "hard chairs no space between legs no food nor munchies entertainment can be better"

Pros: "Crew was nice"
Cons: "Lots of turbulence"

Pros: "Seat was so uncomfortable"
Cons: "Better seat more space"

Pros: "Nothing Volaris made us miss our flight and they charged us to be on the next flight tomorrow."
Cons: "Everything could be better."

Cons: "The gate change of the flight was not properly notified."

Pros: "That we landed safely"
Cons: "This airline needs to be shut down please, if you’re over 5’4 it’s not for you. Seats are hard and uncomfortable, they are never on time with anything. The bilingual representatives just stare at you when you ask something in English. You’re charged $25 us if you’re 1pound over the 22 lb limit."

Pros: "Cheap flight"
Cons: "Really unconfortable plane and flight hostess weren’t able to deal with situations."

Pros: "Nothing. Literally nothing positive."
Cons: "They charge for everything. Even if your luggage overweight is 0,2 kg."

Pros: "Tight seats"

Pros: "No water you have to pay"
Cons: "For everything they not given you a glass of water"

Pros: "That the plane landed. Attendants were friendly and followed protocol."
Cons: "Seat felt like a public bus seat. Charged for water but I was surprise that there was no charge for toilet use. Volaris gets you to destination but charges $60 to check-in luggage. Carry on must way less than 10kg (my purse was weighed with suitcase so I was over). No movie or music."

Cons: "The line to check in was extremely long and not organized at all! I waited 3 hours to check in my bags!!! I have never had to wait that long! We almost missed our flight. By the time we got bags checked in and got to the gate they were almost done boarding!"

Pros: "On time"
Cons: "All the mosquitos that entered the plane upon boarding."

Cons: "I had to pay 95 dollars per bag when they told me it would only be 60 dollars per bag , i only got them because i had no other choice."

Pros: "Attentive, respectful, and on time! This airline has treated me very well."

Pros: "Efficient boarding, on time departure and arrival"
Cons: "My knees were up against the seat in front and we're crushed when they reclined. I was able to fit in be putting my legs in the next seats area (fortunately occupied by a small boy)"

Pros: "Easy reservation and economical"
Cons: "Nothing g I like it all"

Pros: "Helpful check in Pleasant crew"
Cons: "Hard seats, worse than a bus seat!"

Pros: "The worst experience since, besides they weight your luggage before check-in, they do it again right before you take the airplane. The cost for register a luggage os 45usd!!!!! Wtf..."
Cons: "The worst experience since, besides they weight your luggage before check-in, they do it again right before you take the airplane. The cost for register a luggage os 45usd!!!!! Wtf..."

Pros: "Great service"

Cons: "Charge 50 dollars for one baggage. when other airlines charge 25. Bad service."

Pros: "Loved that there was food offers . We were so hungry. We had been awake for 24 hours an we hadn’t eaten for hours and hours ."
Cons: "I didnt Know there was a menu option. At start of flight no one mentioned there was a menu for food choice . I saw It after our meals were handed out . My kids got a sandwich that was Jalepeno style sauce . It was too spicy for them to eat. If i had Known by the flight attendants (by them re assuring i knew Of the spice on the sandwich ) or by being told ,about the menu earlier , I wouldnt Have ordered it . That’s the only negative thing to say . Cuz their sandwich was really spicy ."

Cons: "When booking flight said luggage include , but when I got checking my luggage $50 fee luggage this ridiculous price to pay. Very disappointed"

Pros: "Nothing really"
Cons: "Janet the flight attendant was specially rude, like all the crew Its too bad"

Pros: "Left on time and arrived early."
Cons: "Was not offered water or snacks. Good thing i brought my own."

Cons: "Delayed and they del even the wather"

Pros: "Enogh room to move to an extra seat"
Cons: "Flight attendent was sassy"

Pros: "The direct flight and on time"
Cons: "Got no service from the staff called them over and over they would never come back to me after they said they would be right back"

Pros: "Nothing."
Cons: "Kiosks in Mexico City on the way back were closed in the middle of the day. There was no one to talk to or get my boarding pass. Horrible old planes with tiniest seating. Never again."

Cons: "Charge way too much. Charged to pick a seat when doing check in from the app. Only reason doing check in from app was so I wouldn’t get charged for getting boarding pass at desk."

Pros: "Ticket prices"
Cons: "On our flight back they were weighing bags as we were in line to board and charging people who had no idea their bag was over weight. The crew came off somewhat rude and annoyed when asked questions. flight left 30 minutes after scheduled departure. Food and drinks were both charged when I can pay a little more on another airline and get it for free. Lines for bag drop off are ridiculously long and not organized. Charging service fee for help to get a boarding pass is uncalled for, since many older people are traveling."

Cons: "The baggage never arrived and the customer service is beyond terrible"

Pros: "Punctuality, friendly flight crew"
Cons: "Boarding was an unorganized free-for-all"

Pros: "Nothing nothing"
Cons: "They sold my ticket to someone else even though we were in line for 3:1/2 hrs no explenation just ignorance and they dont care i will be filling a complain with consumer rights its just not right why should they get away with corruption"

Pros: "flight left on time"
Cons: "seats had fairly limited legroom. but then again the price was inexpensive so i can't complain."

Pros: "On time."

Pros: "The seats are way too small and have no cushions. Very uncomfortable!"
Cons: "Price and nice people."

Cons: "The fly was asking for money for mexican kids, that is not right"

Cons: "After landing we waited 30 minutes inside the airplane Very tight space between seats"

Cons: "On time...smooth flight...thank you Volaris"

Pros: "Crew"
Cons: "https://www.technadu.com/how-to-install-kodi-17-4-on-amazon-fire-tv-stick/5967/#Downloader"

Cons: "Both flights on Avianca Airlines were cancelled due to their pilots strike. MEX to BOG and BOG to UIO were both cancelled. I had to buy another ticket with short notice on another airline. Cost me a lot of money because of the short notice."

Cons: "very little leg room"

Pros: "Efficient boarding"
Cons: "Plane was uncomfortably warm"

Pros: "Nothing"
Cons: "Tiny seating space. Don't be fooled by the low starting price they have a bunch of hidden fees. Cero interest in helping costimers. There are openly after people's money. I never review anything unless is alarming. Go with interjet or Jetblue or anything else. Please listen, not BIAS on this one, fam."

Pros: "I was not allowed to make changes even though not even 24 hours had passed since the booking."
Cons: "Change would cost more than flight cost."

Pros: "I honestly only liked the flight to Mexico, check in gave us emergency exit seats, and the plane was not full."
Cons: "I arrived to the airport at 9:30am, I waited in the check in line for over an hour and 30 minutes. Until the time was 11:10. That's when they started pulling people that were flying to LA(flight 918) out of the line to check them in so they could board. I didn't like the fact that once we boarded the plane, we sat for 40 minutes. Not moving at all. The entire flight was bumpy, although not the pilots fault. Very uncomfortable. We were skipped for no reason when the flight crew was handing out the customs paper. Then we were also skipped when they were handing out the drinks and food(which isn't free anymore). Not even water was free"

Cons: "The worst thing is the line to check in. I printed my boarding pass and I still waiting 45 just to drop off my checked bag."

Cons: "Bad customer service"

Cons: "Overbooked and Cancelled. Never booking through KIWI again!"

Cons: "Rude crew worker's"

Pros: "I had a goos seat the crew was courteugus/"
Cons: "The check in was.very slow only one person at the desck making it very stresfull for passangers. we had to hurry to the gate because nit. I will have more personel to expedite check in, also need to provide the paperwork requiere like the health declaration it was rewuiere to pass to boarding and there was no forms any were. Passangers had to scrable to find some. Running agains the clock because all the delay to check in. 2hrs on line is ecxesive."

Cons: "Our flight got delay 2 hours"

Pros: "Cleanliness of the plane and cabin"
Cons: "Online check-in needs work!"

Pros: "Nothing"
Cons: "We borded plane and stayed and did not depart until 1hr and a half after. No explanation from crew as they sat and joked around. Once plane did leave the crew was extremely childish having full blown personal conversations loudly during the flight. During the emergency briefing crew was laughing at eachothers jokes. Super unprofessional overall"

Pros: "the fly was delayed and the seats are too crowd"

Pros: "Everything was perfect but the price"
Cons: "Price"

Pros: "The crew was amazing seats very comfortable!"
Cons: "The flight was fine the way it was."

Pros: "Easy flight. Great Crew."
Cons: "No reclining seats very little leg room"

Pros: "Cheap and on time."
Cons: "No Wi_Fi on board so that could be better."

Pros: "Able to fall asleep as soon as possible during my flight."
Cons: "For starters, when I checked in I was charged for a damn carry on!?!? Super unexpected expense, and in my opinion wrongfully executed. I was told that I had to pay for my carry on or else I could not board the plane. When I asked why, he said it was over the limit, I weighed it and then he said, u have to add the other small bag too. — THE OTHER SMALL BAG WAS A BAG FILLED WITH SOUVENIR ITEMS PURCHASED AT THEIR AIRPORT PRIOR TO ME CHECKING IN! I explained that and of course nothing happened. The viva aerobús person that ran the register is called Jose A. Carrizo #21 badge. 31/12/2021. - The problem is not the amount that I paid, but the fact that customers before me were not asked to pay, even though I could clearly read the numbers on the scale as they weighed it. My bag weighed 10 kg exactly. i weighed it when I packed it. And the other bag was a bag used to carry around souvenirs from the airport. I think this was a bad way to do business and I’m simply not happy about it."

Cons: "Terrible turbulence and very uncomfortable seats"

Pros: "Nothing"
Cons: "Make the luggage policy and fees more clear, they charged me 50$ for no good reason. Smallest seats I've ever had in my life."

Pros: "Airplane was clean, crew was attentive and made for a peaceful ride."
Cons: "Boarding"

Pros: "Nothing."
Cons: "Many things could have been better. There was no kiosk for check in, the crew was not helpful prior to checking in, multiple occurrences where a group member was stopped for no reason by airline crew member, there were at least two seats that were duplicated on the airlines part, there was a delay on the flight due to over booked seatings, seats did not recline, no phone charging services."

Pros: "Price is unbeatable. Convenient direct flight. The rest is all charged so I didn't make use of it. But for those who did pay, it seemed to be fine."
Cons: "If at least water was provided for free."

Cons: "In your email, can you include what door I enter at the airport terminal 1? It was a bit difficult to find the ticketing area"

Pros: "New planes, los cost, relatively on time"
Cons: "Checkin in, boarding, Seats, on board entertainment, food"

Pros: "They gave me a free checked bag! When I took out my credit card to pay for it, he said "No, es un regalo (gift)." How nice for a budget airlines!! May have been due to the holidays, but Volaris just charged me MORE for a bag during the holidays. We boarded on time and landed early. Our baggage came fairly quickly as well. Those are important things to me (especially if I have to catch a bus or a connecting flight) I'll definitely use Viva Aerobus again!!"
Cons: "The seats were pretty cramped, especially if you're tall. But that's to be expected. What I thought they could've done (and this goes for all the cheapo airlines) was at least offer us a cup of water. I mean, come on!"

Cons: "I was early to aborde and I wasn’t allow to check in due to apprently being late"

Cons: "Some glitches in the loading of your pages made The printing of boaring pass and electronic ticket complicated and confusing resulting in an extra charge yo print the boarding pass."

Cons: "seats don't even recline"

Pros: "Evriting"

Cons: "Viva aerobus takes advantage of its passengers by charging last minutes for non-sense things"

Pros: "On time"
Cons: "Price"

Cons: "We ran 5 minutes late and were not allowed to board our flight because there was NO ONE at the ticket counter to check us in... And just fly is saying that we cannot use our return flight tickets, so we have wasted almost $1000.00 Unbelievably poor service at the point!"

Cons: "Double assigned seat, crew was poor in communication and never explained or apologized."

Pros: "The plane was newer and clean"
Cons: "It was warm on the fight, it would had been better if the air conditioning was turned on the entire duration of the flight."

Pros: "Good seating."
Cons: "They should add charging ports to their aircrafts."

Pros: "The flight was delayed 45 min and boarding the plane was s mess"

Pros: "Worst customer service I have ever been subject too"

Cons: "So late"

Cons: "Delete 2 hours very bad"

Pros: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Cons: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"

Pros: "The plane was clean and fresh and the snack options were great"
Cons: "Maybe if we had more space between seats because the passenger behind me kept kicking my seat and I was unable to rest during the flight . It really irritated me and made the flight unpleasant . And there were too many kids being loud."

Cons: "We were delayed but they didn't tell us till 45mins before the flight was scheduled to depart. Other than that everything else was good"

Pros: "Very much on time nice crew and in land excellent people"

Pros: "Flight on time. Smooth flight"
Cons: "N/A"

Pros: "Bien la tripulación. El avión austero"
Cons: "Las indicaciones para subir al avion"

Pros: "Seat space was so bad and nothing comfortable and the flight was delayed for more than two hours what a service experience is this? My first time flight in with this company and last"
Cons: "Service is so bad from the beginning to the end I have the worst experience ever with this company Viva Aerobus last time I flight with them"

Cons: "Flight got delayed by 1.5 Hrs I missed by further connection."

Pros: "Nothing"
Cons: "The crew to check in at the airport were not helpful at all. They charge me and my family to print our tickets for us. That’s ridiculous, and an extra $50 per bag. I will never fly with volaris again."

Pros: "The crew was attentive"
Cons: "There’s always room for improvement"

Pros: "Very helpful staff !!"
Cons: "Airline overselling tickets didn’t get a seat for me my wife had to travel alone and offered me a flight for the next day"

Cons: "The set to uncontrollable don’t reclaiming"

Cons: "It’s was very bad"

Pros: "Nothing"
Cons: "A really shitty flight. 4 hours late!"

Pros: "45 minutes after the original departure time, without any information about."

Pros: "NOTHING!"
Cons: "Delayed flight both there and back. Personal at the desk VERY RUDE! Their luggage policy is f***ing ridiculous! They even weight your purse! And both carryon and luggage have to weight 10 kg - AND IF YPU GET ANYTHING ELSE AT THE DUTY FREE THEEY REWEIGHT YOUR BAGS AND MAKE YOUPAY IF IT GOES OVER!!! They always change the boarding gate and don’t have anyone telling you to go to the new gate! You have to walk and look out to the screens for the stupid sign!"

Pros: "Normal flight"

Pros: "The flight landed early."
Cons: "Landing at Cancun Airport wr deplaned and were left in a hallway behind a locked glass door. Safety concern ad we couldnt go back nor forward. Not a nice welcome to Cancun."