The airline personnel couldn't have been more kind, courteous and professional. The airplane itself was in excellent condition, and the entertainment had the potential of being very good,
There were seemingly nonstop commercials that were running on the screen, and being broadcast throughout the entire cabin. Bring your earplugs if you don't want to be bombarded by commercials for two thirds of the flight.
I paid Volaris extra to use the CBX bridge. They ate that money because our boarding passes did not have the information and we had to pay again. On the way home the Volaris agent insisted we had to pay the Mexican immigration tax as foriengers. However, Mexican law only requires it after a week and we were there for only four days. Then another Volaris agent said my aunt couldn't fly within Mexico with her Mexican ID. He insisted she needed a passport. This airline is either completely incompetent or robbing people. They don't even offer you water on a three hour flight.
flight operated by Passaredo. Prop plane, waiting area was very basic.
At checkin the rep did not want to add my AA Frequent flier number to my reservation. The flight has TAM (oneworld) flight number so I wanted to get credit but was unsuccessful.
I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Pleased that a snack and beverage were served even though the flight was only 50 min.
Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.
They cancelled the flight without any reason and you sent an email the night before departure and as I was in Africa I couldn't read it. So I had to discovered it by other tourists and then I had to book another flight at a higher rate because of the time and I had to cancel a couple of activities already paid to solve all of this and they offer to reimburse just the cost of the flight in 60 days. Horrible experience
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us, please send us an
email
and someone from our team will get back to you promptly.
¹
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily afford
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.
Aeromexico
Delta
Hahn Air Systems
Interjet
Volaris