Find Deals on Flights from Hartford Bradley Intl to Washington Reagan-National (BDL - DCA)

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

I didn't fly American to Melbourne. I flew American to LA then flew Qantas to Melbourne. I would never fly and American owned are line to Australia again. They are just not as good at it as Qantas

I arrived safely. No ill-behaved passengers.

Cannot get seat assignments on line. "Sorry!" says the message. Late take-off from BDL. Gate attendant doesn't like answering questions and could be friendlier. Having to check roller planeside. Would prefer a larger plane. Plane could have been cleaner. Delay at DCA while waiting for jetway. Couldn't robots move the jetways to the planes?

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.

Nothing

We waited over four hours for this flight because it was delayed. The crew was rude and repeatedly tried to insist I check a duffle bag which fit in the overhead compartments with no problem. The flight was bumpy and the landing was rough. The pilot also appeared to hit something when taxiing because we jerked to a sudden stop. This is the worst experience I have ever had on a flight.

Flight landed early

No entertainment

Free Directv and music, free snacks

Great in flight crew, nice free snacks, good entertainment.

Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. I have experienced this several times lately, at different locations ... sort of unusual.