Not able to buy food. Even with a half full flight they ran out of food. Really lame
No crying babies and outlets at all seats.
I wish the seats reclined more or had more padding.
Flight said canceled but they rerouted it to Oakland but no where on any monitors does it say this. The screen for boarding said Cancun even while boarding to Oakland. No one helping people when they got off the plane to transport them to SFO. Standing in the rain waiting for shuttle.Poor experience
Good customer service and comfortable plane
Sat for an hour before take off.
On time flight
Poor service for food and beverage
Staff was friendly
United has a system glitch and we were delayed. I got in around 1 am instead of 11 pm. I decide to order a glass of wine and since they don’t give receipts. I found out i was charged for 2 glasses instead of one. To top it off the co-worker i was traveling with didn’t get charged due to the inconvenience and delay. i travel a lot with United (higher status than him) and would have liked that offer (and not get charged one i didn’t order) being a mileage plus and credit card holder. I did go on line and ask for a credit and they did make it right and give me a credit.
Arrived on time
Distance between gates
Arrived on time
Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad.
Crew was great and helpful!
Not enough options for people with celiac.
Considerate flight attendants. Turned lights down for evening flight, so we could get some rest.
Flight was not on time. Time was changed a day prior with no reason explained. No in flight entertainment on this flight.
No baggage controls from seat 18 to 28 no bags would fit. As we exited all the front rows we're waiting to get there bags stored in back of planes overhead bins. That's just not right, especially when they charge us extra to take a bag for overhead bins storage.
It was a little hot in the plane at during start and touchdown
Arrived safely and on time.
No power outlets at seats.
Movies, clean, efficient
Paying of my small Checked bag
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