|Flights Arrive in||Dallas/Ft Worth & other airports|
|Flights Depart from||Helsinki-Vantaa|
Fantastic free entertainment options
Seats & leg room could be more spacious for such a long flight
Only the flight itself.
The Reykjavik Airport is terribly disorganized. Not enough seats to sit in. People sitting on the floor waiting for their flights. Looked like conditions in a third world country. Long lines to wait for flights to leave and to buy food in the food court. An absolute zoo. MY FLIGHT TO KANSAS CITY WAS NOT EVEN ANNOUNCED. I noticed that people were walking up to the check in gate. I asked a couple of people if the KC flight was boarding. They said that they weren't sure, but they were going to check. It turns out that it was the KC flight, but it was NEVER ANNOUNCED. Horrible airport administration. No excuses for all the problems at this airport.
They waited for us since the connecting flight left very little time to make the change.
I wish the business class seats were not so high. My feet did not touch the floor and that was not comfortable.
Flight itself was fine.
Reykjavik Airport is a joke. Totally disorganized. Not enough seats to sit in and wait. Many passengers were sitting on the floor. Extremely long lines for people waiting to board their flights. Mass confusion. Food court required people to show their boarding passes in order to purchase food. People learned this after they got up to the cash register to pay for their food. Again, huge confusion. Ridiculous way to treat people.
The flight is self was fine.
Waiting area at KCI was extremely disappointing, containing only restrooms & water fountains. No food available to purchase after going through security. Baggage check-in area was within the American Airlines area and was practically invisible. I missed it and had to walk back to check my bag. Found out after going through full Security measures that Icelandair does not participate in TSA Pre-Check I didn't know that airlines could not to participate in TSA Pre-Check. I did not know that no meals were included in the flight. The meals you could buy were very expensive and very small. After waiting 2 hours to board and being on a 7 hour flight, I was very hungry. Glad I took a few Oreo cookies. The airport at Reykjavik was an absolute zoo, totally disorganized. People were in very long lines and many of them sitting on the floor. I will not fly Icelandair again.
Helsinki-Vantaa (HEL) Finland
Dallas/Ft Worth & other airports (DFW) United States
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