Find cheap flights from Hong Kong to Las Vegas

Pros: "Everything, the service and the food is great."
Cons: "Keep it up"

Cons: "No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy"

Pros: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Cons: "nothing!"

Pros: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."

Pros: "Staff and service good"
Cons: "777-300 plane business class very old and tired"

Pros: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."

Pros: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
Cons: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

Pros: "Best airline I have ever flown."

Pros: "JAL is great!"
Cons: "Cold food"

Pros: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."

Pros: "Food is better than most other airlines. Seamless check in and boarding"
Cons: "Seating space is quite cramped"

Cons: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."

Pros: "Friendly and helpful staff, excellent food."

Pros: "Each seat had their own screens, and there was a small footrest available for each seat."
Cons: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."

Pros: "Extremely kind staff, spacious seating, good food and great entertainment. You can only make an 11 hour flight so good but they did it"
Cons: "11 hour flight! Can't do much about that"

Pros: "I fly with JAL business class and it was the best business class I have ever experience. The crew was amazingly helpful and polite."
Cons: "I wish they can pronounce English language better. Sometimes I did not understand what did they said. Including the pilot. I don't want to be an American brat, but I did not understand what they said."

Pros: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Cons: "I thought the food was just so so. However, that's always a matter of personal taste."

Pros: "The staff continued to check on the passengers throughout the flight. The food on the flight across the Pacific was excellent for airline food. Used trays did not stay in front of the passengers for a long time. They were removed in a very timely manner."

Pros: "All was efficient but no standout"
Cons: "Nothing was bad enough to mention this column"

Pros: "Great service. Great in flight entertainment. Served a meal. Had USB charge port. Spacious even though I was in the last row."
Cons: "Wish they offered a vegetarian meal, however the food was great and I still was satisfied with the parts I could eat."

Pros: "Food, entertainment options, friendly staff"
Cons: "Beverage size could be more"

Pros: "The flight attendants were very kind and attentive."
Cons: "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."

Pros: "Everything was good, solid across the board. Nothing to not like. I especially liked the legroom in economy. Probably the best legroom I"ve had in economy."

Pros: "The family had an amazing flight and the in-flight entertainment was excellent! My kids remained engaged for 6 hours and my wife actually took a nap..."
Cons: "As usual it is most difficult moving through the airport in China. It took a long time to get our bags and they were "damaged", however my box made it without difficulty."

Pros: "Great service and comfort. Great food. On time."
Cons: "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."

Pros: "Good service and selection of movies.Boarding is orderly. Crew very courteous. . We have been flying JAL for a few times and never regret"
Cons: "Boeing 777 is not as attractive as the new 787.e.g. Ambient lighting, cabin noise control etc., are far more superior in the 787"

Pros: "Excellent overall, crew is very attentive and courteous. Food is better than most airlines Every thing is fine. Boarding is orderly. Crew very courteous. Movie selection is good.. We have been flying JAL for a few times and never regret"
Cons: "None"

Pros: "food was great flight attendants are courteous and reliable"

Pros: "Great friendly service on jal... my wife and I got lucky and we're bumped to business class. Would fly with them again 100%"

Pros: "Our flight had a long delay, but one we were on board it was a short and smooth flight."

Pros: "Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future."

Cons: "being moved"

Pros: "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
Cons: "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."

Pros: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Cons: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."

Pros: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Cons: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"

Pros: "Comfort seat, decent food, polite service"

Pros: "Everything"
Cons: "Free Wi-Fi would be nice"

Pros: "The food was good, which I didn't expect. The crew was kind."

Pros: "Always on time!"
Cons: "Everything is perfect."

Pros: "They provide us slipper for in flight comfort"
Cons: "Old aircraft"

Pros: "The ground crew in HKG airport was really helpful."
Cons: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."

Pros: "Service & seats are great."
Cons: "The connections were a bit late, making the long trip longer!"

Pros: "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."

Cons: "Some crew members from Hong Kong better make more effort to improve service skills."

Pros: "Attention given to each passenger by flight crew."

Pros: "Booked the flight on Japanese Airlines and the Jal flight to Japan was fantastic."
Cons: "What I didn't know was the Jal return flight to the US was operated by American Airlines. The flight was packed, my inflight entertainment was broken, my folding table was broken so all my meals had to be held up by my knees , and I had a kicking screaming baby seated behind me keeping me up the whole flight. The crew was very rude and irritated by the full flight so the service was also terrible. Never flying with AA again."

Pros: "The crew was very well mannered."
Cons: "Trying to find the JAL counter at Hong Kong International Airport. There is no counter for this flight since it is run by Cathay Pacific."

Pros: "good selection of movies and audio, responsive and caring service crew. Plane cabin was clean and the flight was smooth"
Cons: "Passengers in front alway lowered their seats and the amount of space to move for someone over 6 feet made the flight uncomfortable. the woman in front of me was short too so I did not understand her need to push her seat back. The seats should not the ability to be lowered to the extent they were. It makes for an uncomfortable ride"

Pros: "For a red eye flight we still got fed a lunch box."

Pros: "Space and courteousness"

Pros: "Food, seat comfort, service"

Cons: "!"

Pros: "Meal, crew"
Cons: "1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles."

Pros: "Crew on ANA is always the best Also custom check in was amazingly fast, I went to the side custom check in by accident (there are two) It took less than 5 minutes, I didn’t not know I had to fill another card to leave japan but it was super easy as there was a person to guide me + basic info"
Cons: "Other than chairs being more comfortable nothing really"

Pros: "The crew are great!"
Cons: "Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly."

Pros: "Really good service."

Pros: "Great planes, very clean toilets, very efficient and extremely polite crew."
Cons: "No paper towels in the bathroom"

Pros: "Everything was just perfect"

Pros: "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
Cons: "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."

Pros: "Staff is awesome"

Pros: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."

Pros: "Hot food was good. Crew were friendly and helpful. They got me a window flight even though it wasnt on my ticket. Leg room was pretty good. Bathroom had a lot of amenities."
Cons: "The seats didn't recline at all. I slept horribly even though I'm pretty good at sleeping on planes."

Pros: "The crew is so friendly, planes are nice and pretty good movie selection. They are nicely organized too. All of the American airline companies should learn from them!"
Cons: "Food for vegetarians is not very good. But they certainly feed you a lot."

Pros: "Customer service was pretty solid."

Cons: "Not enough space to put my luggages"

Pros: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Cons: "Late boarding caused us to miss connecting flights."

Pros: "Great"
Cons: "N/a"

Pros: "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!"

Pros: "The attendants are all courteous and respectful."

Pros: "4-5 hours of lights out for sleeping, good selection of movies to make the trip go by quickly. Tasty food selection."

Pros: "Crews' performance was good."
Cons: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."

Pros: "Food was served with metal utensils."

Pros: "It was OK. Time was the same as Asiana and Korea Air."
Cons: "I don't Japan airport."

Cons: "Felt very cramped, seats very close together, headphone jack comes out of the side of the armrest, should come out the front of the armrest, I busted the ends off of two of my headphone cables."

Pros: "Generally the fligt was wonderful."
Cons: "Of course I had a correct USB cable for i ad, I can not chage it."

Pros: "Good service Soft landing Clean"
Cons: "Not really"

Pros: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Cons: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."

Pros: "Very pleasant. I upgraded to economy plus so that was a bonus."

Pros: "The crew were fantastic and the meals were pretty good"
Cons: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."

Pros: "Excellent in every way"

Pros: "Nice new plane"
Cons: "Delayed boarding"

Pros: "Very nice flight. The plane was in great shape and the stewardesses were very nice."

Pros: "Crew services"
Cons: "Seat space, window side, especially foot area no space for my bag and legs"

Pros: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Cons: "There was no Indian or vegetarian food. Luckily, my wife carried home-made food."

Cons: "We kept delaying our flight half hour to 45 minutes at a time from 5 o'clock in the evening to one in the morning and then they canceled the flight at one in the morning after sitting there all day"

Pros: "Unexpectedly upgraded to business class - fantastic way to start a business trip... Food was amazing, and the seats and legroom are of course paradise compared with economy class - thanks ANA!"

Pros: "ANA flight rarely have big problem, I just let myself relaxed."
Cons: "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"

Pros: "Very comfortable. Lots of room, wonderful crew."
Cons: "A little light on entertainment choices, the English translations of flight info were pretty rough and sometimes unintelligible. Not a problem on this flight but could be if there was a major delay or something that needed to be communicated."

Pros: "I liked the friendliness of the staff. The overall service was very nice!!"
Cons: "The seats didn't recline at all. Normally I wouldn't care but it was a 12 1/2 hour trip. There wasn't a lot of good, recent movie releases. On other airlines there was more to choose from that were more recent releases. The food wasn't very good. It had all fish choices or beef tongue. I understand having an Asian meal, but maybe should be a more popular meal with different choices than a more eclectic menu. I noticed even the child's meal was not very kid friendly."

Pros: "Staff pleasant"
Cons: "Entertainment could be improved"

Pros: "I like the professionalism, politeness and friendly service introduce by the staffs and of course the Pilot of the aircraft....very punctual."
Cons: "the food is good but still there is room for improvements."

Pros: "The crew of ANA is specacular."
Cons: "These are slightly better than economy seats."

Pros: "Courteous crew good food and choice for entertainment"
Cons: "Would appreciate better seats"

Pros: "The whole experience was pleasant. It may have been because the flights were not full, but also the food was good tasting and enough. Entertainment on the 777's were sufficient - enough new movies."
Cons: "Sometimes I could smell the toilet."

Cons: "United Air was delayed for almost 2 hours due to airplane maintenance. Not bad except we had already gotten off a 9 hour flight, had a 2 hours layover, and had not slept. Flight was full and we were forced to check carry-ons in the hold. Fragile items were packed in there and I saw gate handlers tossing other passenger's bags onto the chute. I tried to ask another gate person if they could treat it carefully and while he wasn't rude about it, it was clear he didn't really care. No surprises really. Domestic flights seem like garbage compared to international flights in regards to service and comfort. Can't expect anymore for a 1.5 hour "bus" flight."

Pros: "The crew was very helpful and kind throughout the flight."
Cons: "The seats on this 767 were very uncomfortable, especially for a long-haul flight. They were fairly new but were clearly chosen to be inexpensive. Very disappointing."

Pros: "I made it to the flight despite late arriving international connection"
Cons: "No personnel helped at all to facilitate my connection despite late-arriving aircraft causing a two-hour delay from Tokyo to SFO."

Cons: "Booked 2 tickets to Manila from Vancoucer. Things came up and had to reschedule but would have been over 1000$ to rebook my tickets to a different day. Pretty rediciolius if you ask me. Won't use this service or airline ever again."

Pros: "This airline has more legroom and the bathroom is roomier compared to others I have flown from the US to Asia. The flight attendants are attentive and polite. My daughter slept through breakfast and the attendant came back to check if she wanted anything to eat."
Cons: "The DVT warning in the in-flight magazine called it "economy class syndrome"."

Pros: "Flight duration, lay over and timings were convenient for us."

Pros: "Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional."
Cons: "Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours."

Pros: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
Cons: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."

Pros: "Everything was good except the Cooling"
Cons: "Cooling inside plane"

Pros: "Everything"

Pros: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"

Pros: "In general, everything as expected, some crew members were even extra nice."
Cons: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."

Pros: "My mom was very happy with food and specially the open seats."

Pros: "Excelent food, great cabin crew, pleasant flight!"

Pros: "Loved the service and the movie options."
Cons: "The food was just okay. It was pretty bland."

Pros: "Comfort and food, good seats but extra cost."
Cons: "Bad value Internet in this day and age."

Pros: "Great service!"
Cons: "N,/A"

Pros: "On time boarding . Crew was helpful"
Cons: "Food was not satisfactory"

Pros: "Legroom and seats Entertainment"
Cons: "Slow service Sparing on refreshments"

Pros: "Dinner portions were too small."

Pros: "Jumbo jet plane was fantastic."
Cons: "None for now"

Pros: "Flight timing"
Cons: "Service"

Pros: "It’s no choices small portion"
Cons: "No taste a"

Pros: "Comfortable seats, nice crew, good entertainment selection"
Cons: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"

Pros: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Cons: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"

Pros: "Business class setup Bar Staff"
Cons: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

Pros: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."

Pros: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Cons: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."

Pros: "Friendly crew"
Cons: "Service from crew slow and when you ask for something they sometimes forget to bring it"

Pros: "No issues with flight times or boarding, flight crew were very nice and accomodating, plenty of entertainment options."
Cons: "My pre-selected meal choice was not always followed through with. I requested a vegan meal from their choices and, as is often the case, was provided with meals that included dairy products, which I can not eat."

Pros: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Cons: "Food. It’s plane food wasn’t impressed."

Cons: "Boarding was chaotic"

Pros: "Food was good and seating was comfortable."
Cons: "That i could not step out for a 7 hour layover in dubai. transit visa should be granted even for that duration."

Pros: "Everything was well organized.."

Pros: "Service was good"

Cons: "it was late and it was not informed until we all sat."

Pros: "Excellent"

Pros: "The air hostesses were really sweet and receptive. They cared a lot."
Cons: "Food could be improved on long-haul flights. I was hungry."

Pros: "Everything"
Cons: "Not many old Bollywood movies to select from..."

Cons: "Bad seat"

Cons: "Really small space. Airport crew was dismal. Boarding was more disorganized than in a poor African country and boarding is easy, I really don't understand"

Pros: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."

Pros: "Nothing."
Cons: "My seat was changed after I had booked and paid for flight."

Pros: "We asked for an imodium and were deplaned and forced to pay $500 as a fine for being ill."

Pros: "Affordable price"
Cons: "Unfavourable flight schedule- Midnight arrival.. tired."

Cons: "Quality of mattress is way inferior to the one given in the Boston to Dubai leg."

Pros: "Everything was Great !!"

Pros: "Entertainment"
Cons: "Service was average aND the temperature unbearable"

Pros: "Great leg room in economy, plane A380 very new and modern."

Pros: "Lovely aircraft loads of space"

Pros: "Most the food is ishen food . Should be difrant"
Cons: "Stuff"

Pros: "Price/ available flying times"

Pros: "Starting with boarding, crew's behavior on the plane, general comfort throughout the flight, including food and entertainment all were excellent. I look forward to return traveling with Emirates from Kabul, Afghanistan all the way to Phoenix, Arizona on July 10, 2016. I am planning to continue my future traveling with Emirates and hope to receive incentives for my return on July 10, 2016 and all my future travels with Emirates."
Cons: "I do not recall any thing that I did not like on my travel with Emirates."

Pros: "surprisingly the high definition 17inch screens and the plenty of movies was essential"

Pros: "Movie starts as soon as seated"
Cons: "No Emirate staff presented to due with the 20+ hours delay. Just sent their representatives who are not powerful to make decisions and at the end we have many questions not answered. Eg. Any earlier reconnect flights? Any alternative airlines? What is the checkout time of the compensation hotel? Any meal compensation if not staying at their hotel? Etc."

Pros: "The crew was extremely helpful and friendly!"
Cons: "The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip."

Cons: "No ear plugs offered and my iPhone jack didn’t fit."

Pros: "Plenty of room."
Cons: "Heavier snacks."

Pros: "I never boarding this flight."
Cons: "Better communication skills."

Pros: "Great crew!!"
Cons: "Boarding was a bit slow!"

Cons: "On board entertainment was inop, making for a long (4) hours flight."

Cons: "Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick."

Cons: "4 hour delay"

Cons: "My 'window' seat had no window! Feeling was claustrophobic"

Pros: "The service by delta employees for this leg of my journey was beyond great. The leg room was above average."
Cons: "Leg room. Never can have enough leg room."

Pros: "Great flight"

Cons: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight."

Pros: "Departing"
Cons: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"

Pros: "The wait"
Cons: "The screen didn’t change in time"

Cons: "The pilot was a Daredevil"

Pros: "This was a much bigger plane so my comfort lever was better."

Pros: "Plane and staff was comfortable"
Cons: "Weather delays resulted in me being rebooked on a flight nearly 6 hours later, even though there was a connection within 2 hours"

Cons: "Officiant"

Cons: "The landing was somewhat frightening."

Cons: "yet another oversold and crammed into a plane flight from delta. the crew were nice and all...but the passengers were all ready to be throw into a battle royal pit to actually get on the plane. Getting real tired of this"

Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."
Cons: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."

Pros: "Nice flight attendants"
Cons: "Freezing flight."

Cons: "I didn’t like having to pay for bags and headphones."

Pros: "Great service, comfortable plane"
Cons: "Waited 45 minutes for de-icing"

Pros: "Service was great. Regular drinks and snacks."

Pros: "Smooth flight Courteous"
Cons: "On a five hours flight a two dollars sandwich wouldn’t hurt!!"

Pros: "Great"
Cons: "Too many announcements"

Pros: "The flight was on time and the arrival was early"

Pros: "comfortable seats"
Cons: "delay delay delay"

Cons: "Food sold out and there was nothing left"

Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"

Pros: "Quick friendly service from crew and captain."
Cons: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."

Pros: "It was whatever"

Cons: "Rude staff"

Cons: "Food was bad."

Cons: "I liked it all"

Cons: "I froze on the way to Las Vegas and there weren't enough blankets."

Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"

Pros: "Nice courteous cabin staff."
Cons: "See comment above"

Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."

Pros: "Service. Sweet attendant."

Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."

Pros: "But the crew were awesome!"
Cons: "Flight delayed then gate was changed, while I was using lavatory and did not hear changes! Then boarding was confusing as the intercom wasn't working. Overall poor."

Pros: "They offered water and snacks It was quick"

Pros: "Ok"
Cons: "Was ok"

Pros: "We arrived in Las Vegas"
Cons: "Even in first class, it appeared to me that the legroom has been decreased."

Pros: "Boarding was good"
Cons: "Boarding was good first time flying first class not happy with service when I wanted another Drink had to walk to very back of plane all the flight attendants were hanging in the back tiger no one was in the first class section. In the beginning of the flight took forever to get a drink I have had Reg class has better service. Flew Detroit to Vegas 4.5 hours"

Pros: "A good crew working to do their best"
Cons: "What else? Just too little space..."

Pros: "We landed safely and the flight was smooth"

Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"

Pros: "Smooth boarding process"
Cons: "Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them."

Cons: "Must have been an old plane; the seats were a bit worn and the screens are tiny."

Cons: "They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown"

Pros: "No"

Pros: "Crew was amazing"
Cons: "Waiting area before boarding was really hot, if you can’t afford air conditioning then maybe electric fans!!"

Cons: "I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA."

Pros: "Friendly crew"
Cons: "Sears very uncomfortable flight was running 45 minutes late when it landed in Palma and due to a glitch couldn’t check-in on line"

Pros: "There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation."
Cons: "Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated."

Pros: "The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight."

Pros: "Original timing"
Cons: "Boarding was a chaotic affair. Landed late but no mention of apology. Disappointed."

Pros: "Nice staff."

Pros: "Service and welcome was great."
Cons: "Entertainment system was old and screen was not working the first 2 hours."

Cons: "Never made it!"

Cons: "We were told that those boarding and didn’t need carry on luggage. We went to do so and was told to get in line. When we got in line and up to go on plane, the person (a lady) told us we couldn’t."

Pros: "One of the members of our party needed extra assistance because of an injury. We let BA know ahead of time online, and there was someone waiting to help at every connection and step of our travels. The staff and crew definitely went above and beyond to make our trip easier and more comfortable."

Pros: "A pleasant unexpected upgrade to premium economy was very welcomed. seat and food were better"
Cons: "the seat did not recline and thus it was not too comfortable sleeping."

Pros: "Quick boarding, better than expected catering and a quietly efficient team in club."
Cons: "Zero to complain about."

Pros: "Food was good"
Cons: "We’re we stuck on runway for an hour and they did not turn on any air...it wa s hot and a bit suffocating....once we took off it took a long time too to get some air and cool down the cabin. Movie/entertainment selection was poor. Airline was packed with a Group that was very loud, drunk and partying up and down the aisles."

Cons: "Virtually impossible to feel comfortable that I had successfully checked in. The app kept telling Facebook me I wasn't checked in. AND when I went to review the checked baggage policy to make sure I didn't have to pay for my first checked bag (there was a "YES" notice on a prior screen that made me wonder), the app didn't give me a way to "return to finish check in". Quite unsatisfactory in this day and age. Otherwise, the flight was lovely."

Cons: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."

Pros: "Plenty of food and polite crew."
Cons: "Leg space and lack of movie selection."

Pros: "Cabin crew"
Cons: "Boarded on a bus"

Pros: "The landig was the best I have ever experienced in 20 years of travels, I was then informed that the pilot was a woman :) great to see more female pilots around"

Cons: "The worst flight I have ever had. Will never be flying with British Airways again."

Pros: "Great seats and great aervice"
Cons: "Entertainment system is outdated and too small. Akso needs more chides"

Cons: "This seems like an old plane. Poor quality of screen to watch movies and very small selection of movies. No charging spot to plug and charge our phones. This was a long trip and these two elements are important to make the trip enjoyable."

Pros: "Leg room. Direct flight from Europe. Drink services were a lot better than our outbound flight."
Cons: "Plane was incredibly old for a long haul flight, with no power socket and extremely outdated TV's. Seats were dirty and small. We were in row 34 (middle of the plane over the wing) and when they got to us with the food options, they had already run out of the second choice on both occasions. On the first service, we asked the attendant if the food had any fish/seafood ingredients (due to allergies) and she said no. We then read on the lid of the food tray that there was a possibility of fish traces so my husband could not eat it. When we told the attendant about it she told us they didn't have anything else. Hard to believe there was nothing they could do, we've never experienced this issue before. We then asked another flight attendant if there was any food available for purchase but she said no. Luckily, she was able to find a vegetarian dish that my husband could eat. We're grateful that she found this as the next food service was not until 6 hours later. Sad that we had to ask again, we were expecting that they cared a little more. Overall, BA didn't meet our expectations unfortunately. This was a trip to Europe in which we took 4 BA flights and overall, the experience was of that no better than a low cost. Would have a hard time thinking of choosing this airline again."

Pros: "Staff were very busy as flight was full but still managed to be upbeat, funny and polite which always makes things nicer."
Cons: "Really frustrating that the passenger behind me spent most of the night waking me up jabbing the screen on the back of my chair- not much sleep was had . Not directly BA's fault but it would help if use of the REMOTE CONTROL was actively promoted to people- or get rid of the touch screen???. Being typical British I didn't complain there and then :/"

Pros: "Decent seats, space"
Cons: "Unorganized boarding system"

Pros: "I loved the friendly crew who seem to work tirelessly to take care of everyone's needs and have the role of flight attendant, server, and bartender. I personally loved the meals, drinks, and snacks on the flight from London to Las Vegas. It's nice to break up the long hours. Lots of great movies and shows to choose from especially "classics" like Friends and The Truman Show."
Cons: "If there is any way you could please consider taking out a row or two of seats to give everyone just a little more room to breathe and stretch our legs, it would be so appreciated! This makes such a huge difference on our overall mood and feelings of health and well being. We were all so crammed in our seats I could barely move to even reach a book from my bag let alone stretch my legs. Luckily I was sitting next to a very friendly passenger, so it was bareable. But it was a 10 hour flight; that's a long time to sit with moving. There are also tiny corners to stand and stretch our legs but we seemed to be in the airline attendants' way- although they never said anything."

Pros: "So the 777 WTP is definitely more comfortable than the 787. Much better than the Beijing leg outbound. Entertainment option also improved as outbound they hadn’t changed since August."
Cons: "Dining options in WTP poor with breakfast being a major fail. English was potatoes, spinach, beans and mushrooms. Alternative was the same but with a slice of tomato replacing the beans and spinach. Inedible."

Pros: "It was a short flight. Nothing to report"
Cons: "No snacks or refreshments offered"

Cons: "Boarding was not well organized"

Pros: "Nothing."
Cons: "The aircraft was old. The seats in WT+ were therefore old and not very spacious. . The cabin crew seemed to be on a mission to save food and drink by not asking the passengers if they wanted anything. They juat walked up the aisles and you had to stop them. For a 10.5 hour flight we got one meal, a tiny snack box and one pizza snack thing. The inflight entertainmwnt was dreadful. 5 inch screens. All in all i would not be paying again for an "upgrade" to WT+."

Cons: "Nothing."

Cons: "Food was a bit mediocre."

Pros: "Excellent crew, great food and on time departure/arrival"
Cons: "I had the misfortune of sitting with an extremely rude and offensive passenger. He was verbally abusive on more than one occasion. Was extremely rude to crew. 747-400 lovely but very tired interior now....I know that these aircraft will be phased out, so not much can be done in the interim"

Cons: "Nearly 2 hour delay without any reason, then sat on tarmac waiting for bus for a while."

Pros: "A380"
Cons: "Staff were not communicative and rude when it came to dispensing dinner. Business class has decider between to seats, while eat my meal watching a movie. Staff you lean across my meal while I was eating and obstructing view of picture. No communication to say excuse me oreplanation what they had to do!!"

Pros: "Everything was on time."
Cons: "It is a very good flight i seen. The flight was timely. Landing was very good."

Pros: "Flight was on time , service was great!"

Pros: "It was the beginning of school holidays so mobbed but we all got on the plane"
Cons: "Security at Edinburgh was tough for thise of us not used to the 'clear bag' policy. One steward (German guy? ) seemed to be in a permanant bad mood. And once we got to Heathrow, the jet bridge did not work, so we could see our luggage leaving the plane before we did!"

Pros: "Fight was on time. BA Crew always do a nice job."
Cons: "The entertainment on the flight didn't work. It is not easy to have two small kids on a 9 hour flight when the entertainment system isn't working properly. We did bring our own items to entertain our kids but with the limitations on what you can carry on we were banking on them being able to use the in flight system."

Pros: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"

Pros: "Everything that BA is not; excellent crew & food"
Cons: "Nothing"

Pros: "The staff Food was plentiful"
Cons: "Poor leg room Cabin too warm Poor boarding efficiency"

Pros: "The BA flight attendants still know the meaning of great service."

Pros: "The departures were on time or close to it"
Cons: "On the return flight back from London to Las Vegas, I sat at an economy class aisle exit seat on a 747. The flip up TV set wasn't working. One flight attendant initially offered to move me to a cheaper less desirable seat, which I declined. I asked for at least an exit row seat of any sort. A second (more senior) flight attendant then promised he will either fix the TV (by resetting it) or find an acceptable alternative so I "won't need to go the entire flight with a TV." But he never returned and the TV never worked. I didn't fuss because I slept and read instead, but I thought this was a poor follow up and follow through on his part."

Cons: "20 min delay. Old plane"

Pros: "Quick and painless"