AC 018 takes the shortest route from Shanghai to Montreal. The check in and boarding were like a breeze. Cabin was clean, staff were amiable and hard working. The variety of drinks were plenty, the food matched the standard of cost efficiency flight ticket so how could you complain it? On board TV/Movie has new coming features such as HBO's Game of The Thorne, season 7. It was a comfortable and pleasant journey with the team of AC 018. Merci beaucoup!
One of the crewmembers (regrettably, I did not catch his name) was incredibly kind when I moved seats to accommodate a couple that wanted to sit together. He really made this flight great.
Seats were comfortable but the row I moved to did not allow me to recline.
smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl.
I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?
I like the courteous crew members, very cordial & attentive.
The long wait on the aircraft after all passengers and crew were on board waiting for the oxygen tank to arrive.
Overall service was good. Everyone was helpful and friendly. Check in was efficient and fairly quick. There are signs in Chinese and English so it is not too difficult to find out where you need to go.
The flight was delayed almost 3 hours and not much communication about the delay. They made an announcement in Chinese and everyone started lining up. My gut instinct told me the flight was delayed because i saw food being stacked at the counter and then the peoole in front of the line was picking the food up and sitting back down. That is my only real complaint about this airline. The food was was okay.
Lots of snacks available
The announcements regarding turbulence were more disturbing than the turbulence.... It was just too loud
One has to rush to be on the plane because the take off time is half an hour earlier, and we didn't get any notice beforehand.
Seats were pretty good for Economy. Flight was ontime.
Would have preferred a Premium Economy option. Meals: Tray tables much too small, difficult to work with. Food was pretty poor. Drinks offered at beginning but had to ask for water to get a partial glass of water. not even a bottle and didn't see staff again for 6 hours. Inflight Entertainment was pointless. Earbuds were handed out. You couldn't hear even 1 word out of ten. There was no stereo sound; only the left ear had sound.
The food from bejing to shanghai
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.