They overbooked the flight and reassigned my seat. To add insult they lied that my assigned seat was broken and promptly gave it to someone else
Jain veg meal I opted was super in taste but there was no sweet/desserts with it. I was a big missing in the meal...Please add some sweets to end the meal with 😊
The meat-and-rice combination was a good idea, but the food could use some improvement. The meat looked a bit mushy and almost like ground meat, which wasn’t very appetizing, and the flavor was just average. Other than that, everything else was great.
It is too long a flight to not have free access to internet. Should not charge. Should be some hours free.
My boarding experience was so bad. While traveling from LA to HYD, the boarding was smooth. But the boarding experience from Hyderabad to LA was utterly poor and unprofessional and caused lot of anxiety and stress. Even though we were at the airport Boarding well in advance to accommodate for Immigration and Security Check, Cathay Pacific Boarding On Ground Crew has done a very unprofessional job. It is one thing to follow rules, but being inconsistent and not being able to communicate this clearly is wrong. I was not aware that my laptops weight in my backpacks is also counted against the cabin baggage. While coming from LA to HYD, the ground boarding crew didnt ask for this. They just checked the Cabin bags weight. But at HYD, not for everyone, but for some people they enforced this. Our Checkin Luggage was carefully weighed at home and was accurately measured to 23 kg, Now they asked to move all the weight in our Backpacks where most of the weight is from Laptops and tablets for each family member, I need to accommodate this ~10kg from 6 laptops in to one of the suit cases and pay extra for excess baggage at the airport boarding place. Without a weighing scale how can I accurately move all the items from cabin baggage to one of the suitcase. D Venkatesh is the guy who enforced this. But I dont have a problem with the rule enforcement, but the way he guided us in solving the problem. I was willing to pay the extra money for the extra weight. He told me that the 32 kg excess baggage is allowed with 150 USD. I understood that 32 kg is extra on top of the 23 kg chickin baggage. SO I pushed all of them to one suit case and then when I took this suitcase, I was sent back saying that he meant the total as 32kg but not the excess should be 32 kg, I had to go out of the line make these changes without a scale thrice like this. They literally harassed me. Noushad his manager was sneering at us. When I said, I am going to complain about this, my wife heard him saying some bad words in Hindi. You get one chance to harass your customer. I will never board Cathay Pacific again.
I’ve flown 2 better Asian airlines in the past year.
Good experience and I would fly again with CP. Disappointed that they ran out of the dinner option that I preferred. Other than that, the trip was quite enjoyable.
The crew could have awaken me to eat dinner!! I was so waiting to order the braised duck breast and fell asleep b4 crew got to me to take order. When I awoke, lights were out and food had been served without me eating. I did love the apple juice!
The flight was delayed for over an hour, which made me worry about pets in cargo.
It was good, on time boarding. Have a good service. .
Flight did not have wifi service. It was experiencing technical difficulties. Definitely and old plane that needs updating.
Flight was delayed but more than 90 minutes. This caused me to miss my available windows for pick-up by a friend. I had to pay $125 for an uber back home from the airport which was an added expense that I had not budgeted for my trip. Staff was friendly.
It was perfect! I've never flown with United before, but I definitely will in the future
They lost my luggage, so, not happy. The crew was nice but my suitcases never made it, still trying to find out what happened!
Flight was delayed 8 times. We were sitting at the airport for 14 hours. We got 2 hours of sleep (if that) on what was not meant to be a red-eye.
The flight attendants were great, I joked with one I can’t remember her name, a blond, really sweet. I thought it was run well very professional. This was great i survived Spirit, I know for which I speak.
My priority checked bag was not loaded on the flight. I had to sit in baggage claim in Las Vegas for 2 1/2 hours waiting for the next flight. All baggage staff were very helpful, tracking showed it as scanned for loading. Nobody told me why it wasn't on my flight.
First class felt like economy, seats were horrible, food was horrible, staff inattentive
The departure was delayed by 1 hour. The seat was comfortable and selection of entertainment is very good.
Overall all good with the flight. Appreciated the extra spacious upper storage for (vertically standing) carry on. Efficient crew, on time departure... What could it be better is the in seat power. No one was working in our row. We were counting on the in seat power to recharge our battery depleted phones. With the dependency we have in our mobile devices nowadays, the availability of in seat power is a must....
