|Flights Arrive in||New York LaGuardia|
|Flights Depart from||Hong Kong Intl|
|Airlines||Air Canada, American Airlines|
Cons: Food at Air Canada. Very bad.
Pros: Not much
Cons: Lady at check in, Helen, at Pearson was TERRIBLE. No compassion for us travelling with a 2 month old baby, and then booked our seats with united in separate locations with no bassinet. I will never use air Canada Again.
Cons: Terribly small seats
Pros: Pleasant Flight attendants and good pilot.
Cons: No free drinks at all! Cheap airline
Pros: Staff were very pleasant and helpful. Having a disability is difficult enough but this team went above and beyond.
Cons: Reaching Charlotte terminal I was extremely disappointed. The gate attendant seamed to only want to make excuses as to why there was no wheelchair available. (Short staffed) she didn’t offer me a seat or apologize for no availability. Costumer service should be number one when you work with people everyday.
Cons: I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous.
Pros: This flight crew were upbeat and all smile. They definitely know what customer service should be.
Cons: Only pretzels for food when you’ve been on a plane all day didn’t make me happy.
Pros: Inflight movie, friendly crew
Pros: Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad.
Cons: The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available.
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