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the cabin was uncomfortably hot.

I liked the flight attendants and the customer service that was provided to me before I boarded the flight. They did an excellent job.

I did not like having to ride the middle seat. Hopefully next time I travel alone I'm lucky enough to get the window or aisle seat.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

I was allowed to change my seat online before flight to a preferred location.

Players handed out on plane- I think they ran out before they got to me, or not offered- was unaware of price, etc... Unclear that snack tray contained other than snacks, may have purchased food if aware of offerings- maybe should have read AK air mag in seat pocket?

that there were no blankets available

On time (or early). Very friendly service. Power outlets for each seat. Free Mai Tai on return to Honolulu. Chicken meal for purchase was tasty and appropriate value. Fast baggage service. Ticket fare was below other airlines.

No included entertainment. I know it's the norm for the industry, but beverage service is infrequent and pretzels hardly do much to curb appetite. Offering drinks for purchase more frequently would be nice. Coach seats were not uncomfortable but they are rarely wide or have enough leg room to score a 5 on comfort.

Clean plane. Friendly accommodating staff.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

Smooth

Crew.

Delays.....