Usually we fly United on a direct flight to PDX. That flight is no longer available so we chose Alaska to Seattle. Their entertainment and internet actually works making them a better option than United. Flights were on time, crew was friendly, and the aircraft was clean. No complaints with Alaskan, and actually happy to change airlines after years of being with United even though it is not a direct flight to our destination.
Flight was quick, flight crew nice.
Very friendly crew. The boarding process was one of the best I have experienced.
Boarding was pretty quick and water was offered a couple times which was nice.
I had selected a new seat when I checked in online but my boarding pass reflected my old seat and for a nearly four hour flight only offering snacks once and water a couple times felt like it should have been more. There were also people watching movies without headphones on a red eye and there weren't any crew asking them to wear headphones since people were trying to sleep.
Love Alaska airline!
Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible.
The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow.
Direct flight, on time, friendly crew, smooth flight
Departure and arrival time
i had a really horrible experience with a flight attendent but the 2 in my cabin were great. Earphones didnt work and couldnt see screen
Range of entertainment options, one crew member was terrific
Comfort of bed, some crew members snarky, old aircraft
We shopped price, this was the most affordable flight for us.
Getting seat reservations should be easier and sooner.
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|Flights Arrive in||Detroit Metropolitan Wayne County|
|Flights Depart from||Honolulu|
|Airlines||Alaska Airlines, Delta, American Airlines|