Like: Crew and airport staff. seats above average. the ambiance. quick beverage service on the EWR/LAX flight.
We got bumped from Main-Select to rear of plane next to bathroom to balance load. were not compensated. were not "logged" as relocated. what if we had an emergency? And we struggled to get compensated for return flight. I had to pay for upgrade and told to call Customer Service for refund?
ordering your own drinks and snacks
Easy flight, comfortable seas with plenty of room. Boarding was simple with plenty of room for carry on luggage.
Easy boarding. Newer plane is quieter.
Sat on the tarmac after arriving for 30+ mins without an explanation. Media system stopped working 2 hours into the flight and attendants couldn’t fix it. They don’t carry lol of the “on the house” items that are advertised...
Average. Expectation for US airlines are so low this flight score average.
having to gate-check our hand luggage
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
please send us an email and someone from our team will get back to you promptly.