Daily cleaning, installation of cabin HEPA filters
|January||Best time to beat the crowds with an average 24% drop in price.|
|July||Most popular time to fly with an average 14% increase in price.|
Average price of a round-trip
|$302||(avg. price over the last 2 weeks)|
Good deal for a round-trip
United Airlines, Air New Zealand and JetBlue have all waived their change and cancellation fees on flights from Houston George Bush Intcntl to Boston Logan Intl. Confirm policies on booking site.
JetBlue does not allow booking a middle seat on flights from Houston George Bush Intcntl to Boston Logan Intl.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, European Schengen Area, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 6h 06m, covering a distance of 1595 miles.
There are 121 (nonstop) flights between Houston and Boston per week, averaging 17 per day.
In the past 3 days, the cheapest round-trip tickets were found on Spirit Airlines ($71) and Multiple Airlines ($116)
Air New Zealand (5 times daily), United Airlines (5 times daily), JetBlue (2 times daily) are the most frequent flyers on this route.
For Houston to Boston, Thursday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Boston back to Houston, the best deals are generally found on Friday, with Thursday being the most expensive.
When flying out of Houston you will be using Houston George Bush Intcntl, often referred to as Houston Airport. You will be landing at Boston Logan Intl, also known as Boston Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Houston to Boston.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Boston from Houston is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Boston with an airline and back to Houston with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Boston from Houston up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I really enjoyed my flight. I generally fly Delta but I was really impressed with so many features this flight had to offer. Free television with movies and free WiFi. The staff was very friendly and the snacks actually were some of the things I get at home. I will fly jet blue in the future!"
Pros: "Tv didn’t work for a period of the flight. Otherwise, great."
Pros: "We upgraded to the “extra legroom” seats and they were so comfortable. The free entertainment was very nice and made the flight time pass quickly. The crew was friendly, attentive, and kind. We are looking forward to flying with them again."
Cons: "Seat was not comfortable. Something was wrong with the cushion."
Pros: "The crew was very nice and the snacks were good. I was also surprised that it had television."
Pros: "Easy and comfortable. No issues. Got there without a problem."
Pros: "I loved how new the plane was. It felt modern unlike nearly every other plane I’ve been on. Complimentary eye mask and ear plugs are a fantastic touch. Great crew. Kyayak app made it very easy"
Cons: "Paid $80 for preferred seating. Got leg room, but no tv and you can’t have any carry on bags on the floor, only in overhead."
Pros: "The eye mask really helped me sleep on the redeye. Super friendly staff. Left late but still arrived mostly on time."
Cons: "No food. Can't turn off TV when ads are playing."
Pros: "Free Wifi, coffee and snacks, free entertainment"
Cons: "I have no complaints about this flight."
Pros: "Very accommodating & hospitable cabin crew. Food is good for economy standard."
Cons: "Limited entertainment options especially for international connecting flights"
Pros: "First time to fly JetBlue! Very nice and all that leg room. Next travel JetBlue it is!"
Pros: "The best"
Pros: "The flight was very delayed due to weather, but the airline had us on the way as soon as possible. Safety first."
Cons: "I have no complaint."
Cons: "3 hour delay. No compensation. Typical airline scam"
Pros: "Most everything was great."
Cons: "Ended up sitting in the very back row, so wasn't able to lean back as far. Otherwise it was fine."
Pros: "Cheerful, efficient service. No hidden costs. Free gate to gate WiFi. Comfortable seats. Never flown them before and they are now at the top of my list."
Cons: "Nothing yet."
Pros: "An overall very pleasant flight with great snack and beverage choices!"
Pros: "The seats were comfortable."
Cons: "Flight was very late leaving Chicago. We sat on the plane for quite a while (over 30 min) shut up tight with little air circulation AND no information about why we were not leaving the gate. Flight crew were not very friendly - almost "marched" up and down the aisle and barked at people."
Pros: "The check in employees and comfortable seats."
Cons: "My flight had so many delays that my international final destination became 12 hours longer. I paid more for a shorter flight online when I could've paid less for a longer flight with a different airline since the longer flight would've still probably be less flying time then what I had to go through."
Pros: "Great snacks, nice plane staff."
Cons: "An electrical problem caused the plane to shut down. Rather than finding us new flights, we waited for many hours for the plane to be repaired. I was planning on making it to work by 9 this morning but the only folks who received alternate flights were the ones with connections :( in addition to this, the power shutting down on the plane was extremely unsettling. I have flown hundreds of times and have zero fear of flying. Today, I was terrified that the power would shut off mid-flight at any moment. I truly wish we'd been given another plane...i know that's tough. But something along those lines would have been better than stepping back on the one that shut down with all of us in it...after waiting for hours for it to be repaired. I do appreciate the $150 coupon though."
Pros: "Courteous and friendly crew from the time I walked into the terminal . I dont travel much but they made me feel right at home and made sure everything was taken care of and took the time to make sure I got where I needed to be problem free."
Cons: "Poor selection was offered. I know they were on a short flight so it really didn’t matter and it’s not their fault that they can only serve what they are given. The crew was exceptional in every other way."
Pros: "Crew really greatAnd comfortable seat"
Cons: "Delay boarding but not a big deal"
Cons: "Tv was broken"
Cons: "TVs didn’t work. Would have been nice if there were a couple preloaded."
Pros: "Departed on time!!!"
Pros: "Flight attendants were amazing!!! So friendly and sweet and very customer service savvy! Very impressed with this crew."
Pros: "The boarding process was fast and easy. Finding the seats was easy. The inflight snacks were acceptable."
Cons: "The flight announcer at the beginning of the flight was super unprofessional. They kept having to stop their script in order to laugh and giggle. Had I not already know how to do the safety procedures, I wouldn't have learned it from him. The seat belt barely fit me. Now, to be fair, I am fat. But, when I had to suck in to belt in, there was no slack on the end. The seat 31C has a busted aux port. I tried to watch a movie, first off the closed captioning didn't work. So I tried to listen. The aux port wiggled in it's casing and there was so much static that there was no point in listening. The off boarding process was very slow and uncoordinated. I understand that they have to off board in a certain order. However, the flight announcer could have kept the rest of the plane updated on the process. Instead we had to sit in claustrophobic silence and fidget while the line of passengers in the aisle did not move."
Pros: "Leg room was ok. The snacks were better than average, the plane was clean and modern and we arrived on schedule."
Pros: "I have not received my refund after 2 hours on hold"
Pros: "Free WiFi, free entertainment, some free snacks, excellent flight attendants - loved it all!"
Cons: "Delayed, no food."
Cons: "Ink stains on the seats, garbage near feet from precious flights, overall pretty disgusting"
Pros: "Terrible customer service!"
Cons: "I missed my flight because the agent mislead me."
Pros: "No food served only soft drinks and chips"
Cons: "The seat was hard. I could feel the bolts under the cushion."
Pros: "It was fast and got there on time"
Cons: "Wi-Fi was poor"
Pros: "Check-in in Tampa was a breeze. The personnel that assisted us at check-in was helpful and pleasant. She really made a wonderful impression. Lots of smiles."
Cons: "Some of the crew on board seemed very stressed. Not many smiles."
Pros: "The seats were comfortable and the staff friendly - checking in was stress free and we were surprised to receive such great service and products from a smaller airline company"
Pros: "Thankfully, it was a short flight"
Cons: "I couldn't see why it was necessary to bring us to Boston."
Pros: "I cannot rate the food or entertainment since it was nor offered on this short flight but everything else was excellent."
Pros: "Flight was on time and arrived early"
Cons: "Flight attendant was extremely rude and condescending"
Cons: "I am sorry but the crew was rude :( The gentleman next to me and I were forgotten to be served. We waited patiently and told the crew we didn't get our meal and that we were forgotten. The lady was so huffy and said we have to be patient!!! Really when everyone around us were almost done with their meal???!!! That was hurtful and disappointing!"
Pros: "spacy seat，good service，on time fligjt."
Pros: "Our flight was delayed to Boston but he was able to push us ahead so we didn't miss our connection to Iceland. It all worked out because of him being quick thanks"
Pros: "Movies for the kids"
Cons: "Unfriendly flight attendant and the plane was very very dirty."
Pros: "Easy and straightforward. Nice glight"
Cons: "Wifi didn't work"
Pros: "Nice boarding hood legroom excellent drinks"
Cons: "All very good"
Cons: "2 hour delay"
Pros: "Amazing crew and boarding process (given our priority status), great food throughout the flight."
Cons: "Seat comfort"
Cons: "ages they don’t came"
Pros: "Amazing Crew"
Cons: "Crew was very rude and the inflight food and entertainment was horrible. Food wasn’t edible and my tv didn’t work"
Pros: "Food was better than expected, entertainment options were good."
Cons: "If all airlines would just board the people at the back of the plane first, it would go a lot faster."
Pros: "Wi-Fi was great. Watched two movies. Flight was on time and painless"
Cons: "Only complimentary snack was pretzels and only a cup of water."
Cons: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."
Pros: "No problems. Everything was smooth"
Cons: "Took 35 min to move from the gate with everyone buckled in."
Cons: "Our bags were lost going to Rome for a wedding and our cloths were in the bags for the brides father and sister bridesmade. No updates and the have my phone number and email address. You would think it was 1968 or something! Unacceptable in this day and age of communication! The wedding is in 48 hours and can’t find our bags? All this was explained to the airline in Rome the baggage handlers etc. etc. still nothing. Absolutely amazing and disappointing!"
Cons: "Airplane very uncomfortable!spacevery reduce to obtain more seating capacity they forgot customer comfort"
Pros: "The flight attendants were helpful and friendly. Short flight, so seats were good."
Cons: "Food options are generally not good on American Airlines flights. This has been a beef of mine."
Pros: "Nothing really, very upsetting start of a vacation."
Cons: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."
Pros: "What I absolutely adored is that I left my phone in Philly, and the gate agents put it on the next flight up to Boston. I picked it up from American Luggage Services in Boston the next day. Priceless!"
Pros: "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip."
Cons: "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. Because of the long wait, it would have been nice to have been offered a snack in addition to the beverage that was served during the flight."
Cons: "Plane got cancelled. Missed my other flight. Spending $100 more that was unnecessary"
Cons: "My flight was cancelled and caused me to miss another connecting flight to get to my destination, and now need to purchase new tickets."
Cons: "Delay No direction help for the gate Bad seats"
Cons: "Had to book a flight to Providence and then rent a car to drive to Boston since there were no other available flights to Boston today."
Pros: "Was able to switch to a different flight as a standby"
Cons: "The 7:00 flight was delayed for an hour and then delayed for another 2. Meanwhile, the 8:00 flight was called for boarding. It was very frustrating. Those of us who got in line quickly were able to fly standby on the 8:00 flight. I felt the airline did not treat us honestly. I believe the reasons for the delays were known long before the delays were communicated to passengers. (For example, there was a new delay announcement at 8:00 for a flight scheduled to leave at 7:58). Had we been informed earlier, people could have made alternate plans if they wanted to do so (e.g. Rent a car or reschedule for the next day.)"
Pros: "Nothing, absolutely nothing...this was a disgusting experience"
Cons: "Absolutely the worst flying experience of my entire life, it is dispicable that American Airlines can get away with treating humans like this. They never got me home, and refused to refund my for my trip..absolutely dispicable, I am never flying AA again and I am NEVER using KAYAK again for doing business with such a revolting company, this is the last dollar of mine either one will ever see!"
Pros: "Business Class seat"
Cons: "People using forward lavs"
Cons: "Packed light with no toiletries in our carry on to avoid having to go to baggage claim. They announced anyone in groups 3 or 4 had to check their bags. We checked our bag, boarded the plane, and there was PLENTY of overhead space. Wasted 35 minutes at baggage claim."
Pros: "Arranging wheelchair for my husband in Boston. Changing from row 23 to row 7 for easier access. Pleasant personnel."
Cons: "Uncomfortable seats, esp. the backs. The delays, which got us in over an hour late."
Pros: "Rough landing"
Pros: "The crew was excellent and the process was quick."
Cons: "I didn't like the fact that the flight was supposed to be an 1 hr and ended up being 2 hours & 20 min"
Cons: "Not their fault, but stuck on plane in NY because boston was having weather. Just felt like we could have been informed sooner than we were."
Pros: "My original flight was canceled and booking agent was able to get me on the earlier flight."
Cons: "Stewardesses did not pick up trash near the end of the flight. I had to hold it until we landed."
Pros: "Awesome crew, great food, landed early!"
Cons: "No personal entertainment centers for individual passengers."
Pros: "comfortable plane, outlets"
Cons: "major delays, got incorrect information from gate attendants several times."
Pros: "The new Airbus A321T is so roomy and comfortable. You feel as if you have your own room, not just a seat."
Cons: "Wish it had been a longer flight! It was perfect in every way."
Pros: "I don't like my flight getting cancelled with me STILL at the airport stranded until tomorrow, sleeping on the floor!!"
Cons: "No accommodations, considerations nor apologies: poor service and just abandoned"
Pros: "Everything from boarding to offloading went smoothly and orderly."
Cons: "Have they made the seats shorter and narrower? I op t ed for exit and extended legroom seating and I still felt cramped and constrained."
Cons: "Cabin pressure - my ears hurt so bad, I was crying. Did not experience that on the United flight down."
Pros: "Flight was easy. Attendants were OK"
Cons: "No funeral clothes.Daily medication lost.SO MAD"
Pros: "Assigned seating"
Cons: "Crew was salty"
Pros: "Having had a rough day of 10 hours of travel, arrived at Ticket booth to check in when I DROPPED MY HOT SOUP!! Mr. SAM B Told me not to worry, have a seat and proceeded to buy me another cup of soup and gave me a GIANT hug!! It's an understatement to say he surpassed my service expectations! he should be commended. This random act of service and kindness was witnessed by many other passengers. I"
Pros: "The plane were very clean"
Cons: "The boarding process was slow"
Pros: "Boston is beutifull and cool in summer."
Cons: "Charlotte airport is way to small and smells bad. Very crowded. Distance between seats on tha plane is too small. Killing my knees."
Pros: "Standard flight"
Cons: "1 hour delay with everyone in the plane. They claimed the mechanics were waiting for a "piece". Shouldnt they check the plane before the people get on board?"
Cons: "My flight was delayed due to error at the airport"
Pros: "Fast and simple. Polite personnel."
Cons: "No cranapple juice"
Cons: "didn't go on this flight because of weather, had to run and catch a flight to charlotte instead and then to cmh"
Pros: "Originally on American. They couldn't get a door to shut so moved me to British airways. Which is much nicer anyways, so no complaints there, however, American decided they would still deliver my luggage. 24 hrs after I land, nobody knows where it is."
Pros: "It got me there in good time once it was in the air."
Cons: "The flight departed about an hour an a half late, no fault of the airline I suppose. But there was some turbulence on a part of the trip. The flight attendendants were given the nod to start serving but by the time they got up the flight was on its glide path down. So we had the whole wait time and flight with no refreshments."
Pros: "Loved the new A319. The 3D flight Map was awesome. The plane was in excellent conditions."
Pros: "Brand new plane, friendly and helpful staff. Smooth ride & short flight time"
Pros: "Overall flight was good."
Cons: "AA needs to look at boarding differently. JetBlue has the best boarding structure."
Pros: "Thoughtful crew."
Cons: "More comfortable seat."
Cons: "1 flight attendant was very rude & had a poor attitude. Ruined the entire flight."
Pros: "Non stop flight"
Cons: "My wife and I were given seats aisle apart"
Cons: "Food and charging for entertainment"
Pros: "Friendly staff"
Cons: "Too cold"
Cons: "The staff does not respect or bother if it is full filght"
Pros: "Friendly crew, efficient boarding, easy flight"
Cons: "Nothing on tv unless you pay for it. Like, nothing."
Cons: "Seated near a crazy patient"
Pros: "I didnt know I could only bring one item on board that had to be checked UNDERNEATH the seat in front of me. I didnt have the "right" ticket for over head storage. I had to buy a box for $15 to put my purse in and THEN pay $35 to check my PURSE in! I couldnt check in early. I had to go to the gate to get a seat assignment and then even though my assigned seat was in the 10th row, I then had to line up in groups like Southwest and I guess my punishment for sitting in economy was to wait to board last. I felt like third class boarder on the Titanic. United has become less than a Greyhound bus. They will NEVER be my first choice again! It was HORRIFIC I will go to ANY other airlines before them. P.S. the service at the Houston counter were rude and awful except for Ms. Edwards"
Cons: "Doesnt make sense to sell tickets with conections so close that there is not enough time for migration issues and all the necessary stuff. I could not take the flight aqnd had to take one the next day."
Pros: "goos seat"
Cons: "There was no food what so ever while business got full dinner and the entertainment was very poor"
Cons: "Flight delayed 2 hours"
Pros: "Everyone was nice and polite"
Cons: "Our flight was delayed an hour and they had us waiting in the airplane which was really hot. Also, the seats were really uncomfortable."
Pros: "Some staff were,helpful. Handicap was mostly good& friendly.movies donated for our time was a nice,gesture,but not for my,discomfort & trouble."
Cons: "The staff @the gate were uniformed & if it wasn't their fault but Boston's Logan construction @ airport someone dropped the ball. I won't go United again.5 hours is ridiculous & I deserve a refund."
Pros: "Fast trip"
Cons: "Too small the sitting position and seats"
Pros: "The plane were nice and service was good"
Cons: "They charge me $25 baggage fee even though I had mileage plus card which allow one free checked baggage"
Pros: "Food vouchers were nice. $20 did not cover lunch and dinner for that day. So it coupd have been more like $40."
Cons: "Airline staff was misleading. When we left Costa Rica hours late and all missed our connections, the staff in San Jose assured us we would be compensated and put up in hotels. This was not the case, and I ended up spending over 30 hours sitting in airports to get from San Jose to Boston, including an entire night in the Houston airport."
Pros: "Free TV since we were 2 hours delayed"
Cons: "4 delays in 1 day on 2 flights. 2 gate changes with no relay of info and to top it all off my wife and i were reassigned to separate seats at the last minute by the airline and very rudely told to deal with it and to calm down when I simply asked why. We were appalled and embarrassed in front of many others in the gate boarding area. The gate agent in Houston has no place in customer service and was on some kind of a power trip. This surprised me with recent events. We are done with United now for many reasons"
Pros: "Pilot communication was great"
Cons: "Gate and customer service agents are not helpful and not on the same page."
Pros: "Overall the service was great. I don't like being charged for having minimal luggage charges. The seats seemed worn and very limited space. The same amount for Econmy plus"
Cons: ". I don't like being charged for having minimal luggage charges. The seats seemed worn and very limited space. The same amount for Econmy plus"
Pros: "Crew was friendly."
Pros: "Germán, one of the stewards on our flight, helped a fellow passenger who fell ill mid flight. He remained calm throughout, knew exactly how to assess and handle the situation, even helping the spouse who was emotional given her husband's condition. He tended to the family the entire flight. He went above and beyond and I hope he is recognized for his outstanding and exemplary efforts ."
Pros: "Crew was very friendly."
Cons: "Nothing, great flight."
Pros: "I did have a nice trip!"
Cons: "Worst customer service. I will never fly United again."
Pros: "This crew is probably the best I've experienced traveling this route in years. They were professional, attentive, gracious and friendly. I was just thinking what a joy to watch them interacting with different people from the nice ones to the difficult ones. You guys rock"
Cons: "Explanation for the delay in boarding"
Pros: "The length of the flight was acceptable."
Cons: "My seat was moved futher back in the plan 34D, seats were smaller, knee space tight, the air back here was unpleasant (b.o.). Very noisy. The stewardess did not know how to operate the entertainment screen, finally she said I needed headphones, once I was hooked up volume up High I still couldn't hear the movie, to much outside noise, I thought the guy behind me was shaving. The Asian snack was dreadful no beverage available for awhile."
Cons: "I didn't fly yet"
Pros: "No complaints here. Smooth flight going back home. Plane was clean and flight crew were very professional."
Pros: "On a flight that nickel and dimes you for everything, the service and flight should at minimum be comfortable."
Cons: "It was completely uncomfortable, the seats are so upright you might as well stand."
Pros: "Lining up in groups"
Pros: "Gate personnel were great."
Pros: "Dependable, fast, clean"
Pros: "Crew, Entertainment options, spacious seating"
Pros: "Boarding process was orderly and smooth, attendants did perfect well attending to all issues and complaints"
Cons: "The pilots didn't manage the storm well and the landing wasn't smooth at all. The price to watch movie is too expensive."
Pros: "Great service, overall flight"
Pros: "None of the issues related to a service dog came up on this flight."
Pros: "Boarding process"
Cons: "No food... Sporadic drinks.. Very cheap service"
Cons: "I am very sick man. Airline was supposed to have wheelchair waiting for me. They didn't at departure or arrival. I almost missed my flight waiting for it so I just walked. Which almost killed me. I have doctors appointment tomorrow. Very awful airline"
Pros: "This was my first time flying United and I was very happy with everything. Hopefully my opinion will be the same on my return flt."
Cons: "It would have been nice had i been able to recline the seat a bit more. And some sort of remote for the games...To play the games u have to lean forward and sit with ur arms raised to touch the screen and that get very uncomfortable...It might not b important to everybody ...but since u asked..."
Pros: "Good flight arrived early and upgrade available"
Pros: "The pilot was great. Understanding that all passengers were tired with traveling and the flight delayed he did everything he could to get us to our destination quickly and safely. I could tell he was excellent at his profession. Kudos to all the flight staff!"
Cons: "I was most upset that a bottle of tequila I bought in the duty free store in the cancun airport was confiscated by tsa in Houston. I know this was not united's fault but perhaps my discontent can be forwarded to the proper people. I went through all the correct procedures to transport this via a connecting flight and through no fault of my own had it taken from me. It seems like sort of a scam that travelers are told they can purchase these items and legally transport them home only to have them not make it through security at the connecting airport. I was not the only one this happened to. Bad form!"
Cons: "Nothing Missed my flight due to united being so unorganized. Didn't realize even on international flight you have to pay for food !!! And much moe I didn't like !"
Pros: "Everything was perfect, from checking in to the final destination. The flight went smoothly and the crew was great. Landed on time and the luggage came out fast"
Pros: "The best part was the empty seat next to mine. A little extra room is a great thing."
Cons: "Very long lines for the bathroom. Seems that they should have more bathrooms available for economy. Very turbulent ride. Not just landing, but the whole way was fairly bumpy."
Pros: "Very friendly staff. Awesome entertainment."
Cons: "Very hot on board and no air vents. Wish staff spoke and understood more english."
Pros: "United app that allowed me to watch a movie for free!"
Cons: "Crew wasn't very friendly. They did not greet us upon boarding nor when it was time to deplane. I'm sure they were tired because I heard one of the attendants talking about how early he got up that morning. However, tired or not, I expect the same courtesy at 0700 as I do at 1900."
Pros: "Easily to book flights."
Pros: "I always fly with spirit. Never had any problems."
Cons: "Sat on the runway for an hour before take off and then sat again when we landed. A one hour flight ended up taking almost 3 hours total on the plane."
Pros: "The crew was unbelievably friendly, assistant to those who really for medical attention and very attentive with the details."
Cons: "Hated the small space! Not enough leg room at all to move around! The tray will not pull out! Overall the space was a problem"
Pros: "Once we FINALLY got up in the air, the flight was good. The takeoff was good, the landing was good...other than that..."
Cons: "The terrible delays of the flights! Not able to really have any room to move...flights are too crowded anymore and it's just not fun or comfortable to fly anymore."
Pros: "Did the job Arrived and departed on time"
Cons: "Not suitable for longer flights (5+ hrs)"
Pros: "Crew was very nice"
Cons: "6 oz cup was given for $2 coffee, moving from the assigned seat was not allowed even though there were plenty of open seats, very little leg room and I’m not a tall person, dirty seat back with torn safety instructions."
Pros: "Don’t like anything about them"
Cons: "These people people are leaches! Stay away or they will suck your blood!"
Pros: "Nothing, I am so disappointed, my reason for going to New Jersey was to say goodbye to my Father, the doctors at the VA Hospital Brooklyn told me that my Father is dying. I am here in Houston Texas while my Father is dying in Brooklyn, N.Y. My heart is hurting."
Cons: "They could have paged me, not all employees speak clearly. If you really care, call me right now for O am sitting in the airport going nowhere. Theresa Matthews (832) 891-9022"
Pros: "Departed on time"
Cons: "Hidden fees for everything!! Not even free water on board! They charge for even checking in at the airport! I much rather pay united airlines full fee and get to know my fare than buying this “cheap” fare and get hit with fees for checking a bag, choosing a seat, etc. This “upsale” strategy is low."
Pros: "Low base fare"
Cons: "Expensive checked bag fees; no in flight entertainment; no complimentary snacks"
Pros: "This trip was on a newer airplane I believe as it seemed there was a little bit more leg room between rows/seats. Seats did seem a little bit more comfortable than the previous Spirit jet I flew on."
Cons: "Still seemed cramped in the seats with not much leg room. Seats did not recline at all"
Cons: "Horrible delays and lack of communication to passengers about the reason for the delay. Upon arrival, further 20-25 minute delay. No compensation of any kind for the frustrations."
Pros: "new planes, competent employees"
Cons: "seats too close, don't lean back-- can't sleep."
Pros: "Comfortable red eye flight. Was able to sleep most of ge flight."
Cons: "I was not notified of the flight being delayed until I checked in."
Pros: "Flight crew were great. Overall smooth ride."
Pros: "Staff very friendly and helpful"
Cons: "Seats uncomfortable"
Cons: "Charging $40 for suitcases is ridiculous I can see $25 not $40also charging a rate for the seat after buying s ticket that what I thought then you charge for a seat. Nope never fly that route"
Pros: "Direct flight"
Cons: "I booked the flight and paid for it but because of the very bad customer service I couldn’t use it! So sad."
Cons: "55lbs Suitcase cost $105! That was the worst!"
Pros: "We got to the destination safely."
Cons: "Reason's why I rated each category poor: Overall - see below categories Boarding - We were told that our bags did not count as personal items, and we had to either pay $130 to carry on two bags or throw them away. Basically, "Have a nice trip, let me start by robbing you." Crew - During the flight, I used the on-flight lavatory. As is normal in most flights, there's no space between the last row of passengers and the mini-room at the back of the plane. To keep from putting my rear in another passenger's face, I stepped into the mini-room until the stewardess commanded that I wait behind the "silver line." Sorry other passenger. At the least be courteous about your command with me and/or the passenger who had to sit in the rear (pun intended). Comfort - No seat back storage, and the flight was as cold as is bearable for the average person. Food & Entertainment - None available. Upon asking for water, we were instead offered ice."
Cons: "Departed 90 minutes late!"
Pros: "The flight generally was smooth.Good take off and smooth landing"
Cons: "Why dont the let the back of the plane board before the front so I dont have to bump everyone while I am making my way down the isle. They nickle and dime you for everything."
Pros: "Low class travel. Flight attendants were entertaining as they tried to quiet a customer that was loud the entire flight. "Don't worry we won't drag you off the flight like United Airlines would-but we need you to quiet down. Shhhhhhhh!""
Cons: "Pathetic to charge someone to carry on bags. No note about these fees at online booking. Gate agent told me it would cost insignificantly less to purchase carry on bag online-then wasn't able to tell me how to do so online."
Pros: "The whole experience was absolutely wonderful. I will fly spirit as often as I can for the destinations I fly to. Great service, and very importantly to me, very good to active duty military and veterans. Big thumbs up!"
Cons: "None I like. Will not fly this airline."
Cons: "I was never told it would cost me $55 to have a carry on bag! Ridiculous! $60 if I wanted to check it. There is no beverage or food service. Thank God I always bring snacks on plane rides. MY FLIGHT WAS DELAYED OVER 5 HOURS then we sat on the tarmac as the pilot informed us they were having computer issues (30 more minutes). There is absolutely NO LEGROOM! I am 5'4" and my knees were hitting the seat in front of me. No tv or music either. It's like the Yugo of airlines. I would NOT recommend flying this airline EVER!"
Cons: "There was a weird smell in the row I was seated in. Passengers on later flight where excessively drunk and rowdy and this impeded other people from sleeping. My previous spirit flight made me uncomfortable because everyone was drunk in the exit row (which is supposed to respond in case of emergency)."
Cons: "I was very surprised to learn that I would be charged $45 dollars for my carry on, both ways! This hidden cost would have impacted my decision when choosing a flight. In addition, I didn't purchase a seat another $25. I found it interesting that I was unable to print a boarding pass. I called customer service and was told that they can't print a boarding pass for me, but would report the issue to IT. I can't help but wonder if they were holding back my pass, hoping someone would purchase a ticket. There was no entertainment. Passengers in my area were over served, and were loud and using profane language to the point that departing passenger, several rows ahead, made a point to turn around and see who was responsible for the commotion. I will never fly Spirit again."
Cons: "Well, they charge for everything... Even coffee!"
Cons: "My flight got delayed 3 times and they kept changing the time at the very last minute. Plane was full of kids and babies crying, yelling and kicking my seat. It was a night mare."
Cons: "Not being up front that with the true price you nickle and dime for EVERYTHING....including water. OK yes price is good but do you HAVE to dehumanize the "service" to the point I'll happily pay more to go up to Unite? (never thought I' type UP to United...) People were fine, better than, but the structure is crushing."
Pros: "The schedule. Departure and Arrival."
Cons: "Was difficult for the person that was supposed to pick me up to find me at the airport."
Pros: "The ticket was inexpensive and it was a direct flight."
Cons: "Everything is extra (picking a seat, any bags, all food and drinks). No in flight wifi or tv available, even for a price. Despite paying $40 for a checked bag, it was sent to the wrong city. Seats were very uncomfortable."
Pros: "The flight attendants were really nice"
Cons: "The flight attendants were incoherent on the flight back"
Pros: "Flight was delayed but passengers were kept well informed by the ticket agents and they kept the lines moving, even when the computers went down, I was very impressed by their calm and professional demeanor. In flight crew polite and efficient."
Cons: "Carry on baggage fee was more than I paid when I bought the small suitcase, no good, would consider another airline because of this, also small seats for petite people."
Pros: "I liked that they let military board early whether they were in uniform or not...flight attendants were friendly"
Cons: "I didn't like that the seats were so thin and they didn't reclin at all, I barely even had space to move and get comfortable. The tickets were cheap but they made up for the cheap price with baggage prices, they charges for every bag even the carry-ons"
Cons: "The flight attendant did gently shove me to wake me.up and ask if I had trash, but I was able to fall back asleep."
Pros: "The tight quarters were challenging for my near 6 ft son. However, because the seats don't recline, he didn't loose any room to the person in front of him."
Cons: "Very few snack choices to purchase for anyone who is gluten-free ."
Pros: "On time and I was given business class seat."
Cons: "No coffee offered for a 7 am flight. Oh well."
Pros: "Seats were comfortable"
Cons: "It is absurd to charge 55 bucks for a carry on!! Also ridiculous there is no beverage service"
Cons: "I flew in/out of two major cities and was reluctant to fly on Spirit, for good reason. Flight information was difficult to find at airport (Spirit rented a United gate and did not have any listed information on boards) and I relied entirely on my phone to follow flight delays and changes. When flight was cancelled there was no effort accomodate passengers on another airline, despite many flights available, and the next Spirit flight was two days later!!! Spirit offered refunds for that flight but the website did not work for two days and the wait was very long, over 20 minutes, on the phone. The baggage and seat fees add a significant amount to the cost of the ticket so that it is no longer less expensive than a more reliable airline. I will never fly Spirit again."
Cons: "See above note."
Pros: "I was lucky in getting a seat at the front of the plance (4A) which was more comfortable that my previous flights where I sat more to the rear where there was less leg room. the departure was on time and the flight was very comfortable. courteous staff"
Cons: "my check on luggage cost $50 where I expected to pay $25. I now know to create an account for myself if making travel plans directly with Spirit."
Pros: "Crew very gentle."
Cons: "This company sells cheap flights for one reason, its services are poor, its planes are very tight and there's nothing to help you enjoy the hours in the plane. You can't take a carry on bag, you have to pay to choose your seat, everything that you want a bit more comfort, you will have to pay."
Cons: "They charge $40 per checked bag! And carryons are even more! Oh, and you have to buy your seat...and a soda if you want one. Buy your baggage online because it's double the price at the airport. I'm 5'7" and my legs didn't fit in the seat-first time ever! Baggage drop- what a joke- we waited 45 minutes in line to drop off our prepaid bags."
Pros: "On time"
Cons: "On transfer from customs to this flight Spirit could not accept the checked baggage before 4 hours before the Atlanta flights departure. Also passengets were arbitrary allowed to bring liquids onboard"
Pros: "Crew was great!"
Cons: "I understand Spirit charges a la carte and is open about it, but come on how can you not even allow your passengers one freaking cup of water?!?!? smdh"
Cons: "Spirit raped me on extra fees making the price of my two tickets double with baggage fees alone and we only had 2 bags with us and one checked."
Airlines flying from Houston to Boston have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights