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The plane seemed new

Paying for every single thing - including carry on bag and water. The low price no longer remains low when charged for everything. Flight crew and other positions didn't have good customer service either.

Quick Flight

Baggage Fees

Having a 3,5 hour delay.

Had a perfect flight...flight attendants were fantastic

Good service

Small planes. No leg room. We had to pay $40 for checked in bag but it only allows 40lbs v. 50lbs other airlines allow.

This was our first experience with Spirit Airlines. They cancelled the flight about an hour or two before takeoff and it was the last flight for the day. We almost missed our daughters graduation because of this so we got a refund and rebooked on another airline. We won't be flying Spirit Airlines ever again.

That discount fare isn't a discount after you pay all of the unreasonable fees other airlines DONT charge for.

I had to pay $65 for a small carry on I had to pay $3 for a coke I had to pay $10 for a boarding pass I had to pay $10 to get a seat on a plane I'd already paid for a ticket on Shit!!!!

Flight was cancelled at 12 pm because of staffing issues and it's so hard to get anyone on the phone about reservations.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

nothing

they cancelled my flights and didn't offer any help

Would have liked more information at gate about delay

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing

The plane landed

Overcrowded , horribly tight and uncomfortable. People packed like cattle, no air conditioning , fans blowing smelly heat, myself and many passengers choking to get a breathe. Never again. Earphones didn't work, TV kept turning on and off, movie that I paid for never came on,.....awful. I'd now rather pay double than ride United again.

Loved the individual media center with charging station and free entertainment. The movie I watched helped the flight go by so fast

It seemed as though the food options were not as available to the people in the back of the plane. I didn't eat but by the time they were to the people behind me things were gone mostly

Everything was awesome

There was a two hour delay,

Multiple flights canceled. Changed gates multiple time within an hour. Free wifi for entertainment was terrible couldn't do anything with it.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,