The wait time for the connection was not too long. But on the way back to the US, I almost missed my flight from Miami to Washington-DC because I didint have enough time to go though imigration and also had to wait for my luggages. Thank you!
We didn’t crash
Pushed out of my seat by huge man next to me who ate smelly crisps and farted most of the trip
We had a newer plane. I LOVED that the seatbelts had a little more room, and also that each seat had it down screen. I really enjoyed the new pre-flight video; it was entertaining and I appreciated that it allowed the crew to get ready, rather than demonstrate a seatbelt for us.
I am not sure how boarding groups work, but I will never understand why we don't board from the back of the plane to the front. People waiting and trying to load luggage or climb over others makes the pre-flight more stressful than it needs to be. (This is obviously not specific to you airline.)
The crew are always excellent.
The comfort is horrible. Airline companies keep shrinking the seats and charging more. Also they keep serving less food. And flight changes.
Courteous and efficient service, good communication from employees.
Rude passengers reclining all the way without notice.
flights delayed overall
service. flights were delayed and they said there was nothing they could do
Más espacio, al menos una película que ver, y algún bocadillo por ser un vuelo de tantas horas
The flight actually left.
Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)
it was very punctual and easy to get around.
|Flights Arrive in||Santa Barbara|
|Flights Depart from||Houston George Bush Intcntl|
|Airlines||American Airlines, United|
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