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Cons: The seat was squeaking all the time

Pros: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Pros: Crew was great

Cons: Lots of screaming children. Not much to do about that...

Cons: Flight delayed 2 hours. Wifi/entertainment wouldn't connect.

Cons: Fue de lo peor, viaje a Bos a SAL , haciendo escala en NJ , los vuelos súper mega retrasados, pero el más retrasado fue el NJ a SAL , supuestamente iban. A compensar con alimentos pero lo único que dieron fue una galleta vencidas, y una bebida no más mal servicio, no lo recomiendo viajar en UNITED

Cons: Only one mini bag of prezels for a 4 hrs flight. Only 5 movies to watch. Terrible experience!

Pros: Made up time on delayed flight. Friendly, efficient and helpful.

Cons: Food

Pros: My favorite part of the flight was our on time departure! :-)

Cons: I don't care for the configuration of the Airbus 320...it's rather difficult to adjust the overhead light and air, compared to the placement on a Boeing 737.

Pros: Had seat open next to me

Cons: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Pros: Seating and serving, both very good

Cons: I couln't get my view on for movies, since there was (I presume) a charge for the earphones. Won't know now what happened to Jean Grey. Maybe offer a small book cart as an alternative entertainment for us cheapskates? do-de-do...

Cons: Broken monitor and seat

Cons: Excellent

Cons: Airplane tire had to be replaced. Even though this was done fast, the flight was quite delayed.

Pros: Seat was small but comfortable. Everything went smoothly.

Cons: The flight was delayed for approximately 3 hours for mechanical problems.

Pros: It was quick and easy to board the plane.

Cons: No comment.

Cons: The flight was super delayed and there were no updates on the website.

Cons: i waited all day for a plane to come to take me . the flight was to be at 9;30 in the morning and we didn't leave till 5;00 pm

Pros: Boarding went well.

Cons: Crew could be more attentive. They avoided passengers most of the time.

Pros: Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks.

Cons: movie selection could have been better.

Pros: Very professional.

Pros: Crew was professional and friendly.

Cons: The plane was delayed by an hour and thirty minutes because it was coming from another airport where it was delayed.

Cons: Muy mal servicio, no dieron ni agua solo galletas vencidas ni una bebida, muy mala experiencia no recomiendo viajar en UNITED

Pros: Crew was helpful, both in the air and on the ground

Cons: Wasn’t able to do my pre-check via the airline due to a technical glitch on their end, but boarding staff was very helpful and should be commended. Their also wasn’t any inflight entertainment options, which for a 4 plus hour flight would be helpful

Pros: Made up time on delayed flight. Friendly, efficient and helpful.

Cons: Food

Pros: It was quick and easy to board the plane.

Cons: No comment.

Cons: i waited all day for a plane to come to take me . the flight was to be at 9;30 in the morning and we didn't leave till 5;00 pm

Pros: Contour, though a small airline, does a great job on both ends of the flight — Tupelo and Nashville. The price is unbeatable and it's a much better option from Tupelo than taking the time to drive.

Cons: Oh, please don't change! Only suggestion is that in Nashville at the check-in desk, perhaps a sign that says "if you aren't checking bags, feel free to check-in online and proceed through security." Otherwise, folks may wait a bit before someone arrives at the desk.

Pros: Nothing at all.

Cons: Not run late, have entertainment on board and provide better snacks.

Pros: The flight attendants were the best!

Cons: Even though there were 4 seats across, the rows were too close together and there was absolutely no space at the back by the toilet. The last 3 overhead bins were non-existent for passengers (being taken up with flight equipment). Extremely uncomfortable plane!

Pros: It was fine the next leg of the trip was cancelled

Pros: The crew was great and I really appreciate how they accommodated a family with 4 young children

Cons: No option to watch movies

Pros: Everything

Cons: Nothing

Cons: Got delayed

Cons: Refueling took over an hour.

Pros: Amazing route! Nothin like the island hopper! Great crew. Economy plus seating worth it on this route

Cons: In flight entertainment should be upgraded to on demand

Cons: Flight delayed

Pros: Crew was fine

Cons: My flight was delayed 2 hours

Pros: The food options and that we were offered drinks multiple times.

Cons: Nothing! It was excellent

Cons: i waited all day for a plane to come to take me . the flight was to be at 9;30 in the morning and we didn't leave till 5;00 pm

Pros: It was quick and easy to board the plane.

Cons: No comment.

Cons: The flight was super delayed and there were no updates on the website.

Cons: No mechanical failures or delays would be nice

Pros: That it got me where I needed to go.

Cons: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.

Pros: How ferindly they where get on airplane and caring they where the hold time on the flight

Cons: They bathroom up front airplane should be first class and back airplane have there bathrooms

Pros: Had seat open next to me

Cons: Delays on afternoon flights East create all sorts of problems; fewer options the later the arrival

Pros: It was quick and easy to board the plane.

Cons: No comment.

Cons: i waited all day for a plane to come to take me . the flight was to be at 9;30 in the morning and we didn't leave till 5;00 pm

Cons: The flight was super delayed and there were no updates on the website.

Pros: Great, friendly crew and excellent customer service from flight attendants.

Pros: Boarded quickly and got into air fast.

Cons: Way behind schedule and virtually no snacks or drinks.

Pros: Horrendous experience. 6 hours on the tarmac, followed by a another 7 hour delay. I missed my connecting flight in Sao Paolo - had to spend another $1300 to get to my final destination

Cons: Everything was terrible.

Cons: Delay that caused us missing the connecting flight.