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nothing

Didnt get to take flight. Had to change and find my own way back to Tampa.

Flight crew unhelpful. Ticketing staff rude. No compensation for flights missed because of their error.

Arrival time was on time.

It was just so cold, but next time we will bring a blanket.

The first

This flight was canceled at the last minute and all passengers were told they needed to find another flight because the airline didn’t have any to rebook them on. Passengers had to pay out of pocket for new flights. Frontier said they would reimburse but I haven’t seen anything yet.

Boarding in a heavy rain. The flight was delayed hours. All passengers were extremely wet and the air conditioning was so high you could not even see through the fog in the cabin. I couldn’t see my seat number. We sat delayed on the plane with wet clothes for at least 90 min.

Nothing

Got to the airport at 4am for a flight that was supposed to leave at 6am. The flight finally departed at 11:40am. I missed my non-refundable connecting flight and had to book a new flight. All in all I probably lost $300 because of this situation. On top of that it was my birthday.

The price of the flight.

I did jot like paying for coffee that tasted like instant and had to use powdered creamer. Yuck

Smooth flight !

Too tight for 6'3 male.

On time flight

Crampy space.

The plane looks like new. Great seats, phone and tablet holders at the seat back, USB outlet and a smooth flight.

The WiFi did not work and so no entertainment for a flight of almost 4 hours.

The food was pretty good.

They had no accommodations for our baby, and didn’t let us board first. It was an old plane with basic entertainment, TVs above the middle row and not all do them worked. It was particularly freezing on board. Some of the crew was nice but overall not very friendly or welcoming.

Aircrew great along with gate agents.

First class flying is gone. No lounge access in the US. No meal (boarding at 1720 and arriving 2100) Beverage service the same in front as in back. Need to go back to Asia to get what you pay for.

United first class - no food

Nothing

Flight to SFO landed 7 min late. Wouldn’t let us on connecting flight to MRY. We were put on a land shuttle to MRY and now I’m car sick. Horrible day!

Departed and arrived on time. What else could you ask for? The flight was only 30 minutes long.

Nothing. The flight was uneventful and short. The crew as nice.

The flight crew was so nice! Roomy seats and plenty of snacks!

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

Complimentary beverages.

Chicken and pasta for dinner

Crew was kind and responsive.

Older plane so seats were very crammed. My screen was not calibrated correctly so I couldn’t rewind or pause movies. No charging option for phone. WiFi was spotty.

The staff was extremely friendly and accommodating. Quality of the flight was great! I loved how comfortable and clean it was. Great to have a flight that has jacks for your chargers as well as free WiFi! Will definitely be flying again!!

Had to take bus to plane. Waited a long time on bus before it headed to plane. Male attendant spoke so fast he was not understandable.

Love Alaska Airlines

Everything!!!! Especially The Flight Attendant Staff. And For The Price, From Departing From JFK-NYC To LAX-Los Angeles Is Fantastic!!!! I Would Definitely Recommend This Airline To Anyone Who Wants "Great Service" At A "Great Price";-D!!!!

Flight crew unhelpful. Ticketing staff rude. No compensation for flights missed because of their error.

Arrival time was on time.

It was just so cold, but next time we will bring a blanket.

Didnt get to take flight. Had to change and find my own way back to Tampa.

Stewardesses were very nice and pleasant. We left timely and arrived on time.

My seat got randomly assigned and I was put on the back row window seat with no window. I wish I could have selected my seat from a list of free spots (w/o extra charge). I don’t like that you are charged for everything: seat change, water, and any snack. I would expect at least water as passengers get dehydrated from flying. Seats are uncomfortable, not much space from seat in front, and there is no recline. Feels crammed. Lacks hospitality majorly as I am charged for every little thing. I hope they don’t start charging for oxygen intake. I was not informed of entertainment options, but I’m sure they were not inexpensive. I will not be flying with Spirit Airlines again. There are other airline options that are less expensive (after you add all the additional fees up) and much more comfortable and hospitable.

The first

This flight was canceled at the last minute and all passengers were told they needed to find another flight because the airline didn’t have any to rebook them on. Passengers had to pay out of pocket for new flights. Frontier said they would reimburse but I haven’t seen anything yet.

I was charged to carry on my two bags. With added fees and taxes, it came to $168.20! The seats were very uncomfortable...not enough padding and way too crowded. They even charge for in flight snacks. Not a meal...the peanuts and soda you usually get free elsewhere. The flight attendant was rude to me. No wifi available for purchase that I could tell. Then at the end of the flight they had a big commercial-like announcement to push their credit card. It was very tacky.

Nothing

Got to the airport at 4am for a flight that was supposed to leave at 6am. The flight finally departed at 11:40am. I missed my non-refundable connecting flight and had to book a new flight. All in all I probably lost $300 because of this situation. On top of that it was my birthday.

It was delayed for more than 2 hours

Latam would not transfer 1 medium baggage from LATAM to Avianca at Lima

On time boarding taking off and landing in Grand Rapids. Crew was very nice and let me keep my whole can of soda.

One of the stewardess felt like she was at her house with unwanted visitors, I guess. Very senile and careless attitude

The plane looks like new. Great seats, phone and tablet holders at the seat back, USB outlet and a smooth flight.

The WiFi did not work and so no entertainment for a flight of almost 4 hours.

Nothing

Flight to SFO landed 7 min late. Wouldn’t let us on connecting flight to MRY. We were put on a land shuttle to MRY and now I’m car sick. Horrible day!

Departed and arrived on time. What else could you ask for? The flight was only 30 minutes long.

Nothing. The flight was uneventful and short. The crew as nice.

Aircrew great along with gate agents.

First class flying is gone. No lounge access in the US. No meal (boarding at 1720 and arriving 2100) Beverage service the same in front as in back. Need to go back to Asia to get what you pay for.

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

Customer service from check in and in flight was awesome.

Boarding in a heavy rain. The flight was delayed hours. All passengers were extremely wet and the air conditioning was so high you could not even see through the fog in the cabin. I couldn’t see my seat number. We sat delayed on the plane with wet clothes for at least 90 min.

Crew was friendly but annoying other airlines are more professional. Flight delayed 3 separate time

It was delayed for more than 2 hours

nothing

Arrival time was on time.

It was just so cold, but next time we will bring a blanket.

Flight crew unhelpful. Ticketing staff rude. No compensation for flights missed because of their error.

Stewardesses were very nice and pleasant. We left timely and arrived on time.

My seat got randomly assigned and I was put on the back row window seat with no window. I wish I could have selected my seat from a list of free spots (w/o extra charge). I don’t like that you are charged for everything: seat change, water, and any snack. I would expect at least water as passengers get dehydrated from flying. Seats are uncomfortable, not much space from seat in front, and there is no recline. Feels crammed. Lacks hospitality majorly as I am charged for every little thing. I hope they don’t start charging for oxygen intake. I was not informed of entertainment options, but I’m sure they were not inexpensive. I will not be flying with Spirit Airlines again. There are other airline options that are less expensive (after you add all the additional fees up) and much more comfortable and hospitable.

Departed and arrived on time. What else could you ask for? The flight was only 30 minutes long.

Nothing. The flight was uneventful and short. The crew as nice.

Crew flight attendant was nice the whole trip. Other places they aren't always so warm or nice when you leave. Flight was pretty.

Nobody was checking tickets for checked bags we deboarded.

Aircrew great along with gate agents.

First class flying is gone. No lounge access in the US. No meal (boarding at 1720 and arriving 2100) Beverage service the same in front as in back. Need to go back to Asia to get what you pay for.

These people have no idea who or what United Airlines is. They work for Delta, and make sure they tell everyone about it.

See above. The flight itself was fantastic. Larger planes are the best! Thank you!

Latam would not transfer 1 medium baggage from LATAM to Avianca at Lima

On time flight

Crampy space.

On time boarding taking off and landing in Grand Rapids. Crew was very nice and let me keep my whole can of soda.

Flight cancelled and had to travel 60 miles at my expense to a different airport to get another flight same day

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

The flight crew was so nice! Roomy seats and plenty of snacks!

On time

Price

Unfriendly staff

Everything

Charging for carry on item.