flights delayed overall
service. flights were delayed and they said there was nothing they could do
The flight actually left.
Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)
The crews were very kind and friendly.
I bought a ticket for ANA but my flight was United. It was ok but I payed extra to get flight with ANA so I was disappointed a bit.
Food was not good plane was dirty
We had a newer plane. I LOVED that the seatbelts had a little more room, and also that each seat had it down screen. I really enjoyed the new pre-flight video; it was entertaining and I appreciated that it allowed the crew to get ready, rather than demonstrate a seatbelt for us.
I am not sure how boarding groups work, but I will never understand why we don't board from the back of the plane to the front. People waiting and trying to load luggage or climb over others makes the pre-flight more stressful than it needs to be. (This is obviously not specific to you airline.)
The entertainment screens did not work in my seat and my wife's seat.
We didn’t crash
Pushed out of my seat by huge man next to me who ate smelly crisps and farted most of the trip
Seats smaller than before.
Smooth boarding, the crew was really nice (and it didn't hurt that they were generous with the wine).
|Flights Arrive in||Greater Peoria|
|Flights Depart from||Houston Hobby & other airports|
|Airlines||United, American Airlines|
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