Find Cheap Flights from Houston Hobby & other airports to Madrid Barajas (HOU - MAD)

Pros: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.

Cons: A plane that was over four hours late costing me an entire day in Germany.

Pros: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

Cons: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

Cons: The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite.

Cons: I missed my connection because of the late arrival

Pros: The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!

Pros: Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better.

Cons: Flight was delayed. Had to get a different flight because we would miss the next flight.

Pros: Friendly staff On time

Cons: Seats (legs)

Pros: Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air.

Pros: Good movie selections

Cons: Food wasn't as good as usual on Turkish flights.

Cons: Personal and service were grea!

Pros: Good, staff

Pros: Everything

Cons: Everything

Cons: Taking off is too slow. We were late with our connecting flights.

Pros: New plane and good service

Cons: Delayed 1.5 hours.

Pros: Crew was polite and helped a lot.

Cons: Confusing information about the terminal in Miami. Terminal C does not exist.

Cons: You have to pay for food, snacks and water on this flight. there were no complimentary snacks or drinks given.