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Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart.

Flight crew from Geneva was nice

The pilot held the Geneva flight for 35 minutes for late arriving inbound passengers. This helped them but hurt far more passengers connecting in Washington DC. We missed our flight and waited in standby mode all evening for a Denver flight.

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

I called to change my flight to an earlier time due to flooding in PA. The lady who helped me did an equal exchange for my ticket and waved the $200 fee. I was extremely pleased and appreciative. Also, excellent movie choices and food options. I will definitely continue flying with United.

Flight delayed 90 minutes

Delayed 4 hours ground crew did not know how to handle customers. Sooo disappointed...

The flight delay

We arrived safely

Long lines in security and delayed flight

Second standby adventure of the day got longer as inbound flight was late.

Everything was on time and on schedule.

No food.

Flight crew from Geneva was nice

The pilot held the Geneva flight for 35 minutes for late arriving inbound passengers. This helped them but hurt far more passengers connecting in Washington DC. We missed our flight and waited in standby mode all evening for a Denver flight.

I called to change my flight to an earlier time due to flooding in PA. The lady who helped me did an equal exchange for my ticket and waved the $200 fee. I was extremely pleased and appreciative. Also, excellent movie choices and food options. I will definitely continue flying with United.

The ticket price was amazing. It made the negatives acceptable. Friendly but scarce attendants. Although there was no electronic boarding pass for my phone, the printed one did contain useful information.

I was unable to find out how the $9 Club could save on baggage fees. No answer from online help. I thought baggage fee would be in line with American. But NO it was twice as expensive. Next time I will wear camping clothes and pack everything in my personal carry on. Web site is difficult to navigate.

We arrived safely

Long lines in security and delayed flight

The flight staff was outstandin

Comfert

The flight delay

Flight crew from Geneva was nice

The pilot held the Geneva flight for 35 minutes for late arriving inbound passengers. This helped them but hurt far more passengers connecting in Washington DC. We missed our flight and waited in standby mode all evening for a Denver flight.

Efficient

Delayed departure; cramped seat; minimal amenities

Everything

I called to change my flight to an earlier time due to flooding in PA. The lady who helped me did an equal exchange for my ticket and waved the $200 fee. I was extremely pleased and appreciative. Also, excellent movie choices and food options. I will definitely continue flying with United.

The flight staff was outstandin

Comfert

4 hr delay in departure. They suck!!!

Delayed 4 hours ground crew did not know how to handle customers. Sooo disappointed...

Captain of the flight was funny and entertaining, landing down in Seattle was really smooth.

The delays were ridiculous; 1 hour delay for the first flight (Seattle to Chicago) and 3 hour delay the next one (Chicago to Seattle).

The flight staff was outstandin

Comfert

I missed my flight and kiwi.com was horrible with helping me change or cancel the flight

Friendly, fast and complete

We arrived safely

Long lines in security and delayed flight

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together.

Service

Nothing

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart.

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

We arrived safely

Long lines in security and delayed flight

Friendly, fast and complete

Captain of the flight was funny and entertaining, landing down in Seattle was really smooth.

The delays were ridiculous; 1 hour delay for the first flight (Seattle to Chicago) and 3 hour delay the next one (Chicago to Seattle).

Delayed 4 hours ground crew did not know how to handle customers. Sooo disappointed...

You had us leaving from Dallas...we were on flight from Houston to Amsterdam

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart.

I called to change my flight to an earlier time due to flooding in PA. The lady who helped me did an equal exchange for my ticket and waved the $200 fee. I was extremely pleased and appreciative. Also, excellent movie choices and food options. I will definitely continue flying with United.

Agent at the gate

My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together.

The flight delay

We arrived safely

Long lines in security and delayed flight

15-20 passengers were stuck in security and ticketing. After waiting hours, the plane was not held though we were all checked in.

4 hr delay in departure. They suck!!!

Second standby adventure of the day got longer as inbound flight was late.

The ease of boarding the plane.

I did not like that the gate changed and we were not notified by the gate operators, but we did receive a text message 20 minutes after the gate was changed.

Everything was on time and on schedule.

No food.

Service

Nothing

outbtoundflight 4+ hours late inbound flight 2.5 hours late never even offered passengers water

4 hr delay in departure. They suck!!!

Flight delayed 90 minutes

Delayed 4 hours ground crew did not know how to handle customers. Sooo disappointed...

Friendly, fast and complete

Delayed 4 hours ground crew did not know how to handle customers. Sooo disappointed...

The flight staff was outstandin

Comfert

I missed my flight and kiwi.com was horrible with helping me change or cancel the flight

The flight staff was outstandin

Comfert

Delayed 4 hours ground crew did not know how to handle customers. Sooo disappointed...

I missed my flight and kiwi.com was horrible with helping me change or cancel the flight

15-20 passengers were stuck in security and ticketing. After waiting hours, the plane was not held though we were all checked in.