Absolute nightmare dealing with British cancelled flight and then having them rebook me with American, their "partner" company. Spent three hours this morning dealing with these two unprofessional companies and their lack of communication between each other.
At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight.
British Airways overbooked this flight and made it unclear if I can board my flight. Overbooking is such a greedy behavior and airlines should refrain from engaging in this dubious policy. It is the second time this happens to me with BA.
Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.
This seems like an old plane. Poor quality of screen to watch movies and very small selection of movies. No charging spot to plug and charge our phones. This was a long trip and these two elements are important to make the trip enjoyable.
The amazing entertainment system.
The smell of feet, and nausea from turbulence after food (not really Turkish's fault). Also, I'm getting too used to the food by now, and it doesn't seem to change much.
On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic.
More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead.
Luggage policy, helpful ground and air crew. Price.
IST stoppover, damaged luggages.
they provide such a great service so that I cannot find anything else to complain.
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