Find cheap flights from Illinois to California

Pros: "Punctuality, professionalism, and overall excellent customer service. Every personal i spoke with was very helpful and pleasant."
Cons: "There are too many good flight times with extensive layovers not enough non stop flights at reasonable times"

Cons: "Absolutely full flight with no physical distancing."

Pros: "The crew was fine, friendly enough, although I was incredibly disappointed that they didn't force people to wear their masks as they boarded. They also didn't enforce masks over noses--rendering masks useless."
Cons: "The flight was completely full. And people weren't wearing masks as they boarded, and the flight attendants did nothing about that. Also, there was no distancing IN the airport during boarding. It's NOT DIFFICULT to put tape marks on the ground to ensure physical distancing. It is THEIR responsibility to make sure the process is safe, since half of the people seem to not care about distancing (or mask wearing). I'm incredibly disappointed and I will be flying Southwest for the time being: I hear they're better at enforcing distancing."

Cons: "Late and then mechanical issues."

Cons: "Baggage delivery was slow and then split between 2 different terminals"

Cons: "Plane was very hot; luggage took forever after landing."

Pros: "The crew was fantastic and plane was clean"
Cons: "My entertainment video player had a bad earphone jack so i could not watch movies or tv and resorted to paying for wifi"

Pros: "Crew was great"
Cons: "Seat was uncomfortable. Flight was much too crowded"

Cons: "Was next to crying child. I do understand crying children. But I should have footed a free glass of rose."

Pros: "Crew was nice and pleasant."
Cons: "Free food options were basic (pretzels or a cookie)."

Cons: "Had to clean my seat before seating."

Pros: "Left on time and arrived early"

Cons: "One of the best flight attendant service I’ve observed in my 30+ years of flying."

Cons: "Flight delayed one hour"

Pros: "Flight arrived a little earlier than expected"
Cons: "Mishandling of luggage my bag did not arrive at the same time I did had to get it send to my home. Still waiting on my luggage."

Cons: "Delayed multiple times"

Cons: "The big problem was a 2+ hour delay departing from Ohare. No plane. Came later."

Pros: "Flight on time"
Cons: "Service, crammed like sardines (I can't image how terrible it must be if you are tall and big), not even enough space for computer bag to fit under seat in front of me"

Pros: "Everything"

Pros: "Complimentary wine and beer but no food! Entertainment pretty good."
Cons: "No food even for sale and no internet"

Pros: "I loved the movie options, It really made it a great experience."

Cons: "Terrible delays entirely their responsibility. No attempts to accommodate. Single worst travel experience I’ve ever had."

Pros: "The seats were smalllish but had excellent amenities, such as a multifunction screen and built-in chargers for my phone or such."
Cons: "We were 35 minutes late in boarding, which is not a big deal, but the cabin temperature was very warm and I was sweating most of the trip. Not happy about that."

Pros: "Plane was alright."
Cons: "Delayed departure delayed deboarsing. Extra flight time = 1 hr due to delays."

Pros: "The have the lotus cookies which is my favorite ."

Pros: "Everything but the seat. It did not have enough room and it was very unconfortable when the people in front reclined their seats back."
Cons: "Small seating space."

Pros: "The crew was amazing, flight was very smooth, arrived early, plane clean, service was great."
Cons: "For being in first class, my seat did not recline so I couldn't sleep and audio for my entertainment center was not working"

Cons: "The seats."

Pros: "The crew was friendly. They attempted to resolve issues quickly. The service was late getting out but just barely and on time to arrive."
Cons: "Broken screen in front of me and my seat wouldn’t recline. The crew was helpful to resist the screen and it worked for a bit. But it’s a bit disappointing to see a new aircraft be poorly cared for. Boarding was just a mush of people. Why bother to have reached gold status if every Tom dick and Harry with a credit card will just plow ahead of you?"

Pros: "We landed safely"
Cons: "I was astounded at the miserable "cattle car" experience of this flight. When the person in front of me reclined his seat, the back was shoved to within about a foot of my face. Talk about "In Your Face!" It was nearly impossible to exit from my window seat to the aisle, since there is almost no vertical space open from floor to ceiling in which to move. Flying used to be fun--this is awful!"

Pros: "The free movies on the screens in the back of every seat"
Cons: "Lack of leg room"

Pros: "Individual view screen"
Cons: "Small seat"

Pros: "Easy, smooth."

Pros: "No in seat entertainment"
Cons: "Need more food options to purchase"

Pros: "Made my connection on time"
Cons: "Customs is unorganized. I used Kosik & still had to wait in line twice. Once before i got my luggage and again after i got my luggage. Whew! Be sure you schedule two or three hours between connections or you will miss your flight.I had to wait at carresol for luggage, then drag to drop off point. Take train to gate, quite stressful"

Pros: "New and Updated plane, great service, great crew."

Pros: "We boarded on time and arrived early. What more can ya ask for? Fairly easy ride. Free entertainment on board, movies and shows! Awesome."
Cons: "The speaker that the pilot used was static-y, hard to understand. No free wifi option. Rough landing."

Pros: "I enjoyed the entertainment because I don't watch movies in the theater often. The movies I saw in-flight were recent films I've been wanting to see and made time pass fairly quickly."
Cons: "I'm not a giant, but there definitely was not enough leg room in the main cabin. I could not sit comfortably, especially in the middle seat."

Pros: "The flight attendants were beyond amazing! Throughout the flight they made sure we had plenty of snacks and drinks. Amazing!"
Cons: "I didn't like being told there were no seats together and being charged to sit together with my partner. I found out there were several seats available once we boarded. Disappointing."

Pros: "Everything!"

Pros: "Traveling out was easy"
Cons: "Coming back was harder. As this was booked via Alaska but flown with partner American - coming back American's website would not allow me to print my boarding pass. A note said I had to check with customer service when I got to the airport. Which took 40 min to get to a rep. Once there they had trouble printing. Had to call corp - then finally a boarding pass with 25 min to get though TSA and to the gate. #stressfull"

Pros: "Good Entertainment. One flight attendant was great."
Cons: "American Airlines Seats were too close together. The plane was way way too hot. Asked the flight attendants and spoke to the captain after the flight as the front coach section of the aircraft was at least 10 degrees hotter than the rear. We were all taking layer of off cloths as it was so hot. Seems the first class attendants were not monitoring the temps which regulars the temps just behind first class. Told the flight attendant who also acknowledged it but the first class attendants did not make the change Many were angry. We were on the Tarmac for almost 1.5 hours waiting for the plane to be de-iced. No AC during the process."

Pros: "The space , the TVs , the free drinks and the service"
Cons: "Nothing"

Cons: "Even in main cabin extra the leg room was terrible, the seat barely reclined and the plan was terribly old."

Cons: "Internal America Airlines connection was delayed so my luggage never made it on to my international flight and then it took 2days for them to get it sent over!"

Pros: "Spacious seating Attentive crew Entertainment"
Cons: "Hour delay for take off"

Cons: "Delay boarding and then dropped us off at a remote runway and had to wait 45 minutes for a bus to main terminal!"

Pros: "Seats were comfy, LOVED the enterainment system!"
Cons: "No complaints here."

Pros: "Direct flight."
Cons: "After purchasing ticket, i couldn't reserve free seat. On line and mobile ap both tried to upcharge for reserving a seat. The day before flight, i called and rhe agent reserved a seat which was stuck in upright position; it was in row in front of exit row. That leaves the feeling if being cheated and lied to."

Pros: "The crew was great"
Cons: "Better food options. Back to the way it used to be."

Cons: "No bags to go to overhead bin"

Pros: "Everything is smoothie"
Cons: "I have not find any"

Pros: "The plane left on time and arrived early. I'm usually apprehensive about connecting on a domestic travel, but things went perfectly!"

Pros: "On time departure"
Cons: "No complementary food. Old plane, no great entertainment options (should also have subtitles for hard of hearing). Terminal boarding area was too cold."

Pros: "Dr usus I"
Cons: "The keys"

Pros: "Flight was in time and smooth. Crew was friendly and active in the cabin."
Cons: "Seats were very close together and leg room was very limited. It was difficult to get in and out of the window seat area."

Pros: "Arrived an extra 20 minutes early and the bags came quickly out, very happy about that!!"
Cons: "Overpriced entertainment--I'm not sure why there is a charge at all. Also, didn't get to choose my seat and got stuck one row ahead of the bathrooms in the back of the plane--worst seat ever. Apparently everyone on the plane had to use the bathroom at least 3 times during the flight--plus the drink cart went by another 10 times."

Pros: "Staff"
Cons: "Delays, multiple gate changes"

Pros: "Lack of services for price"
Cons: "Lack of services for price"

Pros: "The plane was newer at least. And I made a big enough stink when they made me check my bubble-wrapped framed paintings that they actually did get hand carried and made it okay."
Cons: "These are the smallest seats I have ever experienced on a domestic airline. I'm 6'-4" and I couldn't fit comfortably on their newer 737. The thing that took the cake was that the cabin crew absolutely refused to let me take one of the 5 empty exit row seats telling me that it wasn't fair to the people who paid more, which absolutely enraged me. So then apparently it's also fair that their seats will fit someone who is 5'-4" comfortably but not someone who is 6'-4"?? So it's fair that I can't afford to pay an extra $100+ for it after my profession got gutted in the recession and I make a fraction now of that I used to make? Making your customers suffer for no good reason is inexcusable. I will not be flying United again. Ever."

Pros: "Crew was nice and lots of different choices of food."
Cons: "So crowded on the plane you could barely even use the restroom."

Cons: "Flight was late. Flight attendants were okay. Not that helpful or nice"

Cons: "we got 3 separate middle seats while traveling with a 4 year old. United knows his age, do they really expect him to sit alone? Fortunately the flight attendant and other passengers were very helpful."

Cons: "The United mobile app as well as my emails stated that the gate was B3. Upon arriving at gate B3 and attempting to board, I was alerted that I was at the incorrect gate. The gate was switched to C11. However, my app did not alert me nore did it reflect the gate change. I didn't receive a text or email update. I had to run to the different concourse nearly missing the fling."

Pros: "Joe H was amazing!!!"

Cons: "No leg room, seats uncomfortable and tiny. Wifi is expensive. Plane took off late due to a flight attendant being late. And now we're 40 late to put destination."

Pros: "Just. O. K"

Pros: "Nothing"
Cons: "Everything United is horrible worse airline ever!!!!! Never will I fly with United ever again"

Pros: "Crowded like sardines Groups 4 & 5 were told you must check your carry-on bags Wifi didn't work for all devices Pilot had to make second approach, because he was too freaking low!!"

Cons: "The crew no food no pillow no blanket"

Pros: "Crew & flight! Ladies were really nice & we were about 45 mins early which is always a plus!"
Cons: "No in-seat chargers No entertainment Small seats"

Pros: "Nothing"
Cons: "First of all the flight was delayed for hours for no reason then the plane got packed because it was delayed so they kept on selling tickets to fill up the plane because the plane was half empty all of a sudden the plane was full of people no more chairs I tried to get the exit row from where you do a check in to get your pass to go through security my credit card was not being excepted nothing wrong with my credit card it worked totally fine in the airport restaurants and for other uses I had to use for but it would not work to upgrade my seat to an exit row united is the worst airline ever seen in my life I am a little bit big for normal size I totally understand that but when you have people that are big like me not that big I'm only 61 230 pounds I was put all the way in the back would not be able to fit in my chair for a four hour flight and when the plane had three exit rows available and the crew for their flight 395 United from Chicago to O'Hare October 18 I will never forget this day totally beautiful day in the city Chicago United Airline decided to delay to make more money I understand it's good business but there are people arranged for the flight do you have available of time therefore now the plane is totally full understand you're trying to make more money this is not the worst of it here comes so when I asked to get the extra chair because my credit card was not working when I got my pass to go through security at that point the exit chair was $67 to upgrade I was totally afford was willing to pay because I understand my size but then when I got to my flight into my airplane that's the airplane Stewart to allow me to get a extra chair and I told her I would pay for it then the lady came and told me a ridiculous price told me $149 not acceptable was not able to afford double the price when I already purchased a ticket and was willing to pay the $67 that's one issue on how the plane flight started when we are sitting on the runway for over one hour and not moving something is wrong with the plane they're saying then we should not be waiting over four hours of delayed then we should've been put in on a new plane fine you're looking to make more money this is good business whoever was the decision-maker of tonight needs to be fired from United or O'Hare airport when all of this is going on don't forget now I am the last seat on the airplane but cannot fit in my seat my knees are smashed against the seat the seat that's not decline it is the last row in the airplane now i'm totally not comfortable that's fine so now the store is giving drinks and taking orders for people to eat or order their food when the story gets towards the back she says we are totally out of food packs we only have snacks which is peanuts after a delay of an airplane I think you should understand it's obviously the people are hungry in the airplane for your mistake there are kids that were on the airplane crying there was a lot of chaos in this flight"

Pros: "People were nice."
Cons: "No wifi and no food."

Pros: "Crew seemed tired or bored and the food selection for a long flight was limited. I'm not going to fly with them again. Just like last time the flight was late leaving, even though the plane arrived early."

Pros: "Didn't fly to San Diego-got rerouted to LAX instead. Had I continued to San Diego I would have landed almost 6 hours later than my previous arrival time all because of delays at the gate in Harriaburg. An original 30 minute delay from weather is understandable, and by the time the aircraft arrives you'd think they'd be ready to deplane and get it rolling quickly. Nope, not all. I think it was amateur day in Harriaburg because it was like no one knew what to do and nobody could make their minds up."
Cons: "See above. This is why I drive everywhere."

Pros: "The space and complimentary drinks."
Cons: "The boarding process was not organized."

Pros: "I got there alive."
Cons: "They change our gate 3 times and one of those times had us walk back to entire different concourse. Then it took forever once we got on the actually plane and we had no air, it was so hot. The ride was bumpy and the air was again not very strong so we are hot and bouncing around. Finally, we get to San Diego and....they change our baggage claim. United needs to get it together or at least give us a free drink when they can't get organized."

Cons: "I have flown with United on many occasions, several of which were international flights however I was never more uncomfortable on a flight than I was in economy on my flight from ORD to SAN."

Pros: "Pilot was the best. Best landing ever."
Cons: "Deboarding because they didn't have a plane with the right spoilers so we could land on San Diego's short runway. The pilot had mentioned it and they still boarded us and then had to have over 299 people get off and move to another concourse. United should listen to their pilots and think safety for their passengers."

Pros: "Everything!"

Pros: "Smoothly and on time"

Pros: "Willingness to check carry ons for sold out flights"
Cons: "Choosing of seats process. My traveling partner and I did not get to sit together on way home. Everyone was nice and got a free upgrade but would have been nice to sit together"

Pros: "My mother is disabled and was assigned wheelchair assistance and does not speak English very very hopeful does not have a cell phone because she is disable and does not know how to use a cell phone I was calling the one 800 number for united airlines they gave me a phone number for the terminal where she was delayed and I was just trying to check to see if my mother was aware of what was going on with the delay I just need to know if my mother was OK to give her comfort but unfortunately the number they gave me was not working I was calling over 30 rings with nobody answering for over three hours O'Hare airport was very hopeless for united airlines it's a shame that that is their head quarters i'm pretty sure I will never ever use United Airline again in my life after the terrifying experience I had waiting over four hours from my mother besides the four hour flight I was very terrified until my mother was in my arms I never ever want to experience that again or I hopefully nobody ever that uses your United airline will ever experience that"
Cons: "My mother is disabled and was assigned wheelchair assistance and does not speak English very very hopeful does not have a cell phone because she is disable and does not know how to use a cell phone I was calling the one 800 number for united airlines they gave me a phone number for the terminal where she was delayed and I was just trying to check to see if my mother was aware of what was going on with the delay I just need to know if my mother was OK to give her comfort but unfortunately the number they gave me was not working I was calling over 30 rings with nobody answering for over three hours O'Hare airport was very hopeless for united airlines it's a shame that that is their head quarters i'm pretty sure I will never ever use United Airline again in my life after the terrifying experience I had waiting over four hours from my mother besides the four hour flight I was very terrified until my mother was in my arms I never ever want to experience that again or I hopefully nobody ever that uses your United airline will ever experience that"

Cons: "Fine until the unexpected stop but has to be done"

Pros: "Very respectful and loved all the smiling facez"
Cons: "N/A"

Pros: "American Airlines saved the day!"

Pros: "Excellent"

Pros: "On time"

Pros: "Same as above."
Cons: "Same as above."

Pros: "Seats were fairly comfortable"
Cons: "Only one free snack option and I don't like ranch flavor. A bag of popped corn is $4"

Cons: "The seats didnt have a lot or room."

Pros: "I liked getting to my destination safe and back safe."
Cons: "I didn't like the pulling off or the landing or the rocking while flying."

Cons: "We landed in Msp and waited 1 hour for our hate it was horrible!!"

Cons: "United airlines.. Terrible"

Cons: "When about to get on plane, carry on taken to checked bags; 5 people already on plane were required to come back off and check bags. I begged not to have to check because I was flying to Nicaragua and was worried my only bag would get lost. I was right -- it did not arrive in Nicaragua until the next day. We sat on runway for 45 minutes before departure so United could fix BOTH sets of the plane's wings lights. Why did they not discover that at any time BEFORE we all boarded or while we were boarding -- NOT first when deciding to pull away from gate. Delay caused many to miss connections."

Pros: "Smiling faces, packed plane, good atmosphere... I slept all the way."

Pros: "The personal were mostly very freindly"
Cons: "My carry-on had to go through the scanner a few times and finally had to be checked. The check person was calling out "who's bag" and I did not hear her. She scolded me for not listening."

Pros: "Flights were on time."
Cons: "Too many gate changes."

Pros: "Very nice and organized."
Cons: "Was not anything."

Pros: "cheap"
Cons: "seats do not recline. you have to pay for everything a la cart from food to carry-ons."

Pros: "Bag charged"

Pros: "None"
Cons: "The flight was delayed 5 hours, and we were offered a $100 voucher that would be emailed to us immediately after the flight takes off. I approached the desk to verify with an employee pre-boarding to ensure I will receive this voucher. She was annoyed with me from the start repeatedly saying it will be emailed after takeoff, which was NOT my question. My question was to verify that the email on file was correct. She had a very hard time getting this to her head. However, it has been over a week and I have yet to receive this voucher. Unless, I receive this voucher I will never recommend this airline."

Pros: "More leg room than comparable airlines."
Cons: "Charging for bag in the overhead compartment. Sitting on the tarmac after arriving for 40 minutes while waiting for a gate."

Pros: "An engine went out and the flight was delayed and passengers deplaned. I got to my destination after there were no longer transportation options. No one knew who to send me to for customer service, and they wouldn't offer to help get me home."

Pros: "im alive"
Cons: "The customer service. I was lied to twice my agents, wasn't give correct information. My last day was wasted away because I was lied to. Spent hours in the airport because of wrong information given. My back hurts from the seats. Using the website was awful."

Pros: "Absolutely nothing."
Cons: "Seats have little to no cushioning. Seats don't recline. Checked bag is a gimmick. You cannot check it in if your fight is delayed and the airport checking machines dont operate after certain time. You will have to carry it on and that means loosing all your liquids."

Pros: "The crew."
Cons: "My first flight was canceled without notice, it was a 1:30AM flight. Had to sleep in the check in area of the airport until we could get our next overpriced tickets that will not be taken care of by their 3 options they give you. This shouldn't have been placed as the cheapest tickets available with out big red warnings that it is only cheap if you have no bags. $40 more would have given me free check in bags and a far better in flight experience on another airline. Spread the word to never fly Frontier."

Pros: "On mobile safari online checkin doesn't work. Customer service reps on phone incredibly cannot check a passenger in. I almost missed flight for this. Most uncomfortable seats I've ever had to sit it for four straight hours. Arm rests are hard plastic, seats don't recline, hard seats too. And it's not cheap despite discomfort"

Pros: "We didn't crash."
Cons: "Frontier has to be the worst airline I've ever flown on. You have to pay for everything "extra". Your ticket doesn't even give you a seat, you have to buy your seat extra, carry on is extra... Etc. might as well charge for using their tray tables while they are at it. I can honestly say I'll never fly with them again."

Cons: "At the time I received this survey, (3 hours after my flight was scheduled to leave) my flight had not even arrived to O'Hare and I had no information about when it would arrive or what caused the delay"

Pros: "What did I like? A safe and smooth flight from San Fran to Chicago and back."
Cons: "The seats are cramped and don't recline. I'm an average weight and height and normally don't have such a hard time resting despite long flights, but both flights were uncomfortable. In addition, the flight from Chicago to San Francisco was HOT and no drinks are offered without payment - everything on Frontier is extra $$$ - a bit of a turn off. I'm an avid Southwest customer and I think I will be going back to them even if the flight 'seems' cheaper when searching Kayak. I appeciate you asking about my experience. I love Kayak, but won't be flying Frontier again. I'd rather spend up to $200 more for Southwest to get: comfy seats, free bags, cabin temperature comfort, on time flights, drinks and snacks. It's worth it."

Pros: "Nothing, I will never use Frontier again. They are just RUDE to the customers."
Cons: "Charged $60 at last minute to bring a small personal bag."

Cons: "Y'all chargin' for juice now? And askin for gratuities on them drinks too? Cmon!!!"

Pros: "Nothing"
Cons: "Unprofessional Service, No In-flight Amenities, Deceptive Pricing (added/hidden fees), Uncomfortable Seating, Miserable Experience Overall"

Pros: "Staff is enthusiastic"
Cons: "Seats don't recline. Minimal padding"

Cons: "Small seats, not even a carry on bag. Crew was not very enthusiastic or rather friendly but you get what you pay for."

Pros: "There was nothing that I liked about flying with Frontier. It is a nothing special airline."
Cons: "I dislike the hidden charges everywhere along the way. They position it as tailored to customer needs but I see as hidden charges. I am surprised that they don't charge for using the restrooms on the plane. When all said and done, it is not a cheap air fare. The customer service was not empowered to help customers. The flight crew was practically unnoticeable. Not even sure what the crew did. It simply is nothing positive that I can say about Frontier. I will even go further to say that if I see Frontier on Kayak, I will not even use Kayak again."

Cons: "everything"

Cons: "Missed my BART train by being forced to wait on the tarmack outside the gate."

Pros: "Initially price on round-trip fare, but price quickly goes up as soon as you arrive at the airport and have to start paying $45 for a small carry on. Crazy--nothing good to say"
Cons: "The price on round-trip fare includes nothing -- I had to pay $45 for a carry-on! Ridiculous!!! 2.99 for water. . . I'm surprise I could pee for free Seats are terrible/tight, uncomfortable, cheap, and overall the worst w exception of Spirit Sloppy uninspired customer support at ticket counter, although flight crew was okay."

Pros: "The upgraded seats were spacious and the price was low"
Cons: "Our flight was delayed four hours because of a maintenance issue, which happens, but the staff was so uncommunicative. They knew the flight was delayed for 30-mins before they made an announcement. I asked the staff if they planned to let everyone know and she actually said "I don't want to get too many questions". The other reasons I probably wouldn't fly with them again: - Excessive fees for carry on bags - No entertainment at all - No wifi"

Pros: "nothing"

Cons: "had to wait on the tarmac while the flight before us departed. But we were allowed to get up while we waited so that was good. Frontier's website is very difficult to navigate and use. The folks at SFO said that boarding passes printed from Frontier's website are difficult for the scanners at the airport to read -- so I did not get to take advantage of TSA Precheck, which was annoying."

Pros: "Little."
Cons: "Worst flight of my entire life."

Cons: "Had to pay extra for carry on! Which they checked anyway. No wi-fi or tv options. Basic drinks and crackers were up charged. Delays and slow baggage claim process. Overall savings on fare not worth the hassle or deceptive price practices. Will never fly with Frontier again."

Pros: "Took off on time reached before schedule, price was unbelievable ,very comfortable all great."

Pros: "Did have good leg room in exit row."
Cons: "Thought we got such a good deal on flight, but had to pay extra for carry-on and even to choose a seat. The seats did not recline, but maybe that was because we were in exit row. Boarded an hour late to clean up from last fight because of (per their announcement) vomit."

Pros: "Crew is nice, none of this is their fault"
Cons: "Delayed flights, added on fees, confusing customer service experience, horrible seats, not worth the "cheap" price, it amounts to the same as another airline but with an overall way worse experience."

Cons: "Waiting for luggage for at least 2 hrs. Receive different answer every tin you callreagarding charges. Will never use them again"

Pros: "Attention of the fly attender was very good"
Cons: "My fly was delayed for almost 6 hrs in I don't recive any information about that no email no txt message"

Pros: "Friendly staff. Can't beat price of ticket. Direct flight."
Cons: "Baggage policy is too restrictive."

Pros: "Your flight's delay was unchanged; I likes its consistency."
Cons: "I did not like paying $5 more for my checked bag. Although I did log in to see if I could check in more than 24 hours before the flight nothing suggested that I should pay for my bag though I could not do seat assignment at that time. I did not like that I paid $5 for set assignments inferior to what my friends got by taking their chances. Although I understand your motives, not showing what the free alternative is seems a bit smarmy. The one hour delay on the tarmac before we could get to a departure gate was not directly your fault, but it was annoying."

Cons: "There is NOTHING good to say about this airline. Poor service, paper thin seats, not to mention to having to pay for snacks and soft drinks!"

Pros: "Everything was smooth and on time."
Cons: "Small, uncomfortable seat. Pay for everything, even a soft drink. I thought the check in, where they try to sell you a seat assignment when you don't have to pay, is almost criminal. Very sleazy..."

Cons: "Extremely uncomfortable"

Pros: "The plane ride itself was very nice. Smooth ride and friendly staff."
Cons: "We got to the airport early and had to sit on the tarmac for 45 minutes. Once we finally got off the plane, we had to wait for luggage for another 30 minutes."

Cons: "The web site is deceiving in that it makes you think every seat is an upgrade and no regular seats remain. A distinct "no upgrade" choice needs to be present for people to see. It makes one think, how much money Frontier has made from people due to their purposeful website's lack of clarity. This is pretty pathetic."

Pros: "Announcements were understandable"
Cons: "Announcements were TOO LOUD. No water. No gate signage. Totally uncomfortable seats. Obnoxious shill for credit card/miles"

Cons: "It was embarrassing not being able to pay cash. The seats don't recline and it is a shame that we have to pay for carry on. We also pay for small snacks. It feels like a nickle and dime experience."

Pros: "Price"
Cons: "Nothing included, not even water"

Pros: "Very informative on where to go!"
Cons: "Not very informational on security policy"

Cons: "The Chicago airport was terrible both times. Things not clearly marked. Staff not friendly or available. Long term parking very hard to find and pricing very unclear. Didn't realize we would have to pay additional for just a seat and carry on luggage"

Cons: "Having to pay for a carry on. Having to pay for water on the plane!! That's insane! The fact that it's 2016 and there's no entertainment or free wifi. Ridiculous. I fly frontier out of desperation but never as a choice."

Pros: "Overall great experience. The entire staff was personable and it was a spurt smooth landing!"

Pros: "Frontier staff in SFO (San Francisco) friendlier to passengers than ORD (Chicago). Kept luggage at SFO for pickup when I arrived"
Cons: "Missed flight by 10 mins. Was able to check-in 1-hr before a domestic flight and get my boarding pass printed. However, the attendants were not interested in expediting me, and 4 other passengers going on the same flight, through security. Ultimately, 5 passengers with boarding passed missed their flight even though we had arrived to the airport and checked-in at an appropriate time! After the plane left, an attendant assisted a passenger to rebook their flight, but then left to go on break and left 3 of us stranded. Very few Frontier attendants available to help us. Had to pay $225 for another same day flight to SFO using American Airlines. Learning points: - hard deadline, need to be at gate 10 mins before departure time - lofty and esoteric reimbursement process - Frontier does not participate in TSA Pre-Check, so arrive 2 hours ahead of departure time for domestic flights - Frontier does not participate in other airline organizations, so unless you rebook with Frontier you are paying full price for the new ticket"

Pros: "free water"
Cons: "the flight was late coming and going by over an hour."

Pros: "Nothing"
Cons: "Everything. Frontier is awful and I will never fly with them again. They cancelled the flight for "weather" more than 12 hours in advance. By the time the flight was supposed to leave, flights were taking off from O'Hare without any problem. Next, they could not have been less cooperative in helping my find an alternative route to San Fran. After more than 2 hours of arguing with Frontier personnel, they magically found a way for me to get there via Denver. Finally, once I boarded the flight to Denver, the crew could not have been any less competent. I saw at least two instances where they had given away the seat of someone who had checked into the flight, then had to scramble to find them a new seat. Frontier is the worst."

Pros: "The boarding process was easy enough."
Cons: "The crew was absolutely clueless. Half way through the flight no less than 6 sleeping passengers were woken and shuffled about because they discovered two other passengers had seated themselves in the priority area. I understand the desire to ensure passengers are seated properly. However, it was ludicrous to wake 6 people who were not at fault for this error on their part. They should have been more vigilant at the start, or left the rest of us alone after the fact. Terrible understanding of customer service. Also, our flight arrived early, however, they didn't have the appropriate gate available. Poor planning as we knew we'd be early about half way through the flight. Would not fly again, not because of the disorganized gate business, however, there's a real lack of customer focus on this airline."

Cons: "all the additional fees, cancels out any savings on fare"

Pros: "No service issues. Our seats were arranged so the family was together for no charge. We were given a bottle of water to mix baby formula for no charge."
Cons: "Hard seats"

Cons: "Bag was lost. Office doesn’t answer the phone when I can to find it. It’s been ridiculous."

Cons: "Very late."

Pros: "Flew spirit a few years ago to Vegas and had an awful experience. I will say this experience was much better. I will now continue to consider spirit airlines for my travel."

Cons: "Baggage fees and size restrictions"

Pros: "The snack selection on the flight and food package options were reasonably priced, and there were quite a few good options."
Cons: "We arrived at the airport and were through security over an hour prior to our flight's takeoff. We decided to grab breakfast at a restaurant approximately 2-3 gates down from our gate. We arrived back at our gate 17 minutes prior to the departure time and the door to the entryway was already closed. No spirit attendants remained at the gate to assist or inform us about who we should speak to regarding this matter. We sat at the gate and watched our flight take over 15 minutes to pull away from entryway with no one available to direct us. After the plane pulled away, a few Spirit staff members came back out the door to the gate, and when we inquired as to why our names were not called throughout the airport (as we heard many other names called while sitting at the airport) they informed us we would have to talk to the customer service desk if we had an issue. We went to the customer service desk and they put us on another flight, which did not depart until late that day. We went to the customer service desks of 3 other airlines attempting to find a sooner flight, and when we explained Spirit closed the gates 17 minutes early, each airline stated that the industry standard is 10 minutes. Not only does Spirit not follow the industry standard, but they also shut the gates 2minutes prior to Spirit's standard which is 15 minutes before the flight. Additionally, no effort was made to call our names prior to the flight, as is customary with all airlines. Two days later, we went to board our return flight, which a week prior to our trip we paid $585 to change to that day, and when we went to check in we were not scheduled to be on that return flight. We showed proof of switching our flight and luckily the attendant was able to get us on that flight, however, we were extremely rushed getting through security and due to Spirit's mistake almost missed this flight as well. If no seats would have been available we would not have been able to get home despite paying to switch the flight a week in advanced. Overall, we were very disappointed with our experience traveling with Spirit and would not recommend the airline to anyone. We are frequent travelers for both business and recreation and have never experienced such poor customer service."

Cons: "That I missed a flight"

Pros: "Nothing interesting to share or comment on this"
Cons: "Sprit Airlines has charged me additional $52 for cabin luggage, which is very high when compare to other airline operators. The service is very poor even for water it is charged, for such a long trip from Chicago to San Diego. Seating are very bad ...."

Cons: "I did not like be charged for every little thing. I can't believe that even water was $3. The airline claims to offer lower rates, but they get you in the end with all the extra charges for seats, carry ons, beverages."

Cons: "Terminal at Chicago was disorganized, crowded,. Flight left late. Even arriving in Chicago was crazy as as getting off the plane we had to take a long detour winding through barricades on the runway, through two buildings, up a flight of stairs, before finally reaching an almost standing room only boarding area."

Pros: "I wish I had known that they charge BOTH for carrying on AND for checking a bag. I probably would have spent more money to fly a different airline in more comfort. I wish Kayak had made that a little clearer."

Cons: "I was never advised that I need to inform Spirit that I missed my incoming flight, so my flight home was cancelled. I would like to be reimbursed for my flight back to Atlanta that I had to take on Delta. Please advise me of the process.."

Pros: "Prompt, took off on time. Seat was excellent."
Cons: "Nothing comes to mind"

Pros: "Everything and everyone were excellent. I was pleasantly surprised."

Pros: "Being tall, I like the fact that the seats can't recline; it means the person sitting in front of me can't put his head in my lap and stare into my eyes the way he can on other airlines."
Cons: "I will be more careful figuring out the effective price of a ticket on Spirit next time, knowing now that checking in a bag costs so much. I tend to think that this isn't a very good policy -- it just encourages people to drag more stuff into the cabin than they should or otherwise would."

Cons: "Mechanical issues. Initially, airline tried to fly with a fuel leak, until they learned the fuel leak was not within the plane manufacturer's tolerance for safety. They then made me wait 9 hours in the airport for them to bring another plane. It appears that they delayed flying in a new plane until after they tried to fix the fuel leak for approximately 2-3 hours. At the end of this ordeal, they provided only a $50 credit for their airline and a $7 voucher to buy a coffee in the airport. I will never fly this airline again."

Pros: "It's over"
Cons: "$$for carry on, cost for H20. 30 min late. Bad customer service"

Pros: "Everything was good until i arrived but not my luggage which has everything including my wife birthday gift. The boarding, flight, staff all were good. Both flights, to and from were on-time, no delays. Wish my luggage came with me rvrnthouii had a direct flight."
Cons: "Lost my luggage"

Cons: "I wasn't aware I had to pat for bags for both a inbound and outbound Flight. The economic Flight all of sudden turned into a premium price where at minimum I would at least gotten a free water. Never booking on Spirit again."

Pros: "The flight was on time."
Cons: "$30 service charge because we needed help with my 92 yr old mother-in-law and had to talk to an agent. Never again will we travel Spirit."

Pros: "on time"
Cons: "The airline is overcharging! Before I left, I googled "spirit airlines baggage". I made sure that my personal bag and carry-on are within the required size. The website does not say that carry-on will be charged. At the counter, I was charged $55 for the carry-on. It is a light carry-on (I basically just had a sleeping bag). On the return flight, I protested for being charged for the carry-on because the website did not clearly say carry-on would be charged. The ladies at the desk then asked me to pay $100+ for my carry-on. $100+ is the price one would have to pay upon boarding without having paid for luggage. I ended up paying $65.00 for the carry-on because I did not pay for it at the check-in counter. I was flying to O'Hare earlier that day so there was no need for me to go outside to get the boarding pass and pay for the carry-on. Still I was asked to pay $65. With my air fare being just about $125, it is unbelievable that I had to pay $120 for a carry-on. I had heard of an NPR interview about the frugality of this airline and I am in favor of it. But it is deceiving to charge low airfiar only to get it back with charging excessively on the carry-on. If the carry-on has to be charged, they should clearly highlight it on the website so customers are alerted. In addition, it is also an unfair practice to other airlines. Had I known that I’d pay $200+ for the airfare to go on Spirit, I would have chosen a different airline. I plan to write to the Spirit and other agencies."

Pros: "Nothing"
Cons: "The seats don't recline at all, and they are so narrow, you can't avoid hitting or rubbing against your neighbor. Very claustrophobic. I hated that they hawked the "Spirit Credit Card" when we passengers were jam-packed into the plane with no amenities for 4 hours. Just bad."

Pros: "Flight attendants very helpful & friendly"
Cons: "Not a lot of room Didn't serve any cold sandwiches!! A lot of junk food!!"

Pros: "Good amount of restrooms,"
Cons: "Uncomfortable seats bad food selection"

Cons: "Everything"

Cons: "SEATS VERY UNCOMFORTABLE CAN'T EVEN HAVE A GLASS OF WATER WITHOUT PAYING FOR IT WILL NEVER FLY SPIRIT AGAIN AND THE PLANE WAS DIRTY"

Pros: "Space under the seat fit my backpack luckily."
Cons: "Baggage policy, everything had to be paid for, I ended up sittingin the middle, arrival time was delayed."

Pros: "The plane"
Cons: "The plane"

Pros: "Nothing"
Cons: "Seats are ungodly uncomfortable, they done recline and hardly any cushioning"

Pros: "Your flight staff (flight attendants) are always great."
Cons: "I attempted to purchase luggage before each of my flights (departure and return) and the website would not allow it. I called the customer service number multiple times and it said they were experiencing technical difficulties. I was forced to purchase luggage allowance at the airport on both flights and was forced to pay a much larger amount that what I normally would have had to pay if the website was working. This excessive fee really makes the option of flying spirit less economical, frustrating, and really obliterates any reason to fly with your airline. Additionally, I was able to purchase seating before my flight- but on my return flight they put me in a seat that I did not pay for. The flight attendant did make a correction. Your staff at the main terminals is consistently extremely slow, unfortunately. I really like the flight attendants, they are always great. However, due to the above mentioned issues I have had recurrently, I will certainly be reluctant to purchase Spirit flights in the future"

Cons: "Late boarding due to delays from previous flight."

Cons: "Baggage restrictions are ridiculous. Especially that your checked bag can't be more than 50 lbs, and that before I booked a spirit flight I called to make sure that my checked baggage would be free of charge, as I am a military spouse. I was told it would be, but then during online check in I was told that it was not. I would not have booked with spirit if I had known this in advance."

Pros: "Smooth flight"
Cons: "Had to move seat because of other passengers issue but was not compensated and my car reservation was not made"

Pros: "nothing"
Cons: "the baggage fees check process took too long not enough ground staff to make check in process faster or efficient on flight staff unfriendly"

Pros: "Uncomfortable seats that didn't recline, high prices to choose seat and bring carry on's."

Pros: "Free upgrade to emergency row."
Cons: "Nothing."

Cons: "Spirit is very difficult to deal with. If you have any problems it will snowball out of control quickly because of their poor customer service."

Cons: "The seats were too crammed together."

Cons: "$55 carry on bag. Poor booking advice."

Pros: "On time"
Cons: "No consideration for disabled"

Pros: "Low cost at first look."
Cons: "Way to many potential fees or up-charges."

Cons: "It was cancelled and I'm having trouble getting a refund."

Cons: "seated outside the rear toilet and it smelled like I was flying in an overstuffed Porta-Pottie for 4+ hours mon my ride home. Besides that there were very obnoxious kids seated right next to me and in front of me. On the flight to Chicago, there was a kid behind me who kept kicking me in the back all the way there."

Cons: "the flight attendant was much too talkative. She kept making comments and announcements over the loudspeaker to the point that I could barely read my book"

Cons: "Trash scattered around plane. Dirty seats. Loud attendant on the speaker that talked too much."

Pros: "You pay extra for everything. And on top of crappy service, they don't even have water available! It's 3 dollar for a tiny sip. Ridiculous."

Cons: "that you had to pay for EVERY single thing you did with your airlines. you should tell people this upfront before they book a ticket with your company. I could have went with a different airlines for a ton less money after all the fee and charges you do. I will never fly again and I will also pass along to friends and family"

Pros: "The price of the flight, how easy it was to accommodate me for the cancellation of my flight. Good customer service"
Cons: "You have to pay to pick your seat, for a carry on (you are allowed to bring smaller luggages aboard). The gate agents don't have a good grasp of the lines and people around the gate. Seems more chaotic boarding than the other airlines"

Cons: "Just as we were boarding, they told us that the flight was canceled. I lined up for two (2) hours in the airport hoping for another Spirit flight, but when I reached the front of the line they said that there were no more flights that day. .(The best they had was a flight the following day from LAX, not San Diego, at 5pm). They gave me a full refund and I took a United flight the next day"

Cons: "Spirit cancelled flight without any offers"