CHS
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— CHS
Oct 7 — Oct 141
Round-trip
1 adult
Economy
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Fri 10/7
Fri 10/14
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Good to know
Low season | January |
|---|---|
High season | April |
Cheapest flight | $69 |
Average price round-trip | $319 |
Good deal round-trip | $73 |
Good deal one-way | $29 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 19% increase in price.
Flight from Chicago O'Hare Intl to Charleston
(avg. price over the last 2 weeks)
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FAQs for booking flights from Illinois to Charleston
Top 5 airlines serving Illinois to Charleston
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 20467 reviews
8.2Boarding
8.2Comfort
8.5Crew
7.9Entertainment
7.7Food
Cons: "Was 2hrs behind schedule"
Cons: "This flight was very delayed"
Pros: "Personalized service, even in economy. Friendly faces, who seemed intent on providing the best customer service."
Cons: "Not much."
Pros: "Seats are comfortable, main reason I like this airline. Crew was nice."
Cons: "The screens on the back of the seats are showing their age and the controls on the armrests are causing your neighbor to change your channel or the brightness of the screen. Letting everyone stream content to their own devices would probably be a better option, with safe charging available."
Pros: "Our flight was delayed a grand total of 5 hours"
Cons: "They could’ve had a backup plane more readily available"
Pros: "The crew was good, and they tried to make up for the delay with a gift certificate"
Cons: "More than three hours of delay because there was no crew assigned to that flight"
Cons: "Everything could have been better. Flight delayed 3 hours due to JetBlue schedule mismanagement. No consideration for elderly when we had to change gates across airport. Poor communication on flight updates. And then as a perk to make up for delays, tried to sell us a credit card. Just Awful."
Cons: "The food can be better."
Pros: "They upgraded my seat for more room I have no idea why but it was very ki d of BlueJet to do this I was extremely thankful."
Cons: "Wish all airlines could some how speed up the boarding process."
Pros: "Loved the roomy seats"
Cons: "Sound system was low quality. Hard to here the movie."
Pros: "Unbelievable for the price."
Cons: "Nothing bad to say."
Pros: "Was able to sit next to my daughter."
Cons: "Left very late because of delayed inbound flight and need for deicing."
Pros: "Personnel were great, flight left on time and arrived early! The rratings for food and entertainment do not apply, since I was not offered either. This was fine with me on the short flight."
Cons: "No complaints"
Pros: "Clean plane"
Cons: "Took 3+ hours to get in the plane"
Cons: "Sitting waiting for over 30 min in the heat of the plane and delay in take off from mechanical issues. Flight was smooth though once in the air and great service"
Pros: "The Crew was most pleasant as I was the last to board."
Cons: "Food offering minimal"
Pros: "Nothing"
Cons: "Being delayed from 6am to 1:30pm"
Pros: "I appreciate that they let families with strollers board after Group A, there seems to be more space than the major carriers, and the snacks are good!"
Cons: "My Satellite XM radio didn’t seem to be working."
Pros: "Plane was full, and crew was great getting everybody on board well ahead of scheduled departure."
Pros: "More leg room Affordable prices Snacks dunkin donut coffee Pleasant flight attendant Punctuality"
Cons: "Nothing"
Pros: "This flight is 3 + hours delayed, and I think it’s because Jet Blue didn’t have a full flight for the 8:30 am departure, this is unacceptable and I need to be compensated for my time Winston White"
Cons: "This flight is 3 + hours delayed, and I think it’s because Jet Blue didn’t have a full flight for the 8:30 am departure, this is unacceptable and I need to be compensated for my time Winston White"
Pros: "Quick boarding and great on flight options—tv, blankets, food etc."
Cons: "N/A"
Pros: "The crew talked a big game. They were ready for anything, including loss of cabin pressure, paid snacks, and even a water landing."
Cons: "No water landing! I was excited to float around on a hot day, go down an awesome slide, and catch some sick waves, but come on people, we never even got a chance!"
Cons: "could not make it in time. Then we got on plane and pilot said it was an electrical problem on the flight but the generators were now up and at em again. Very hair raising ride for me - got in at 2:30 am with another hour to drive home - and I lost a LOT of confidence which I have always had in Jet Blue. I hope this is not the future we can expect with you"
Pros: "The seats were comfortable."
Cons: "Flight was very late leaving Chicago. We sat on the plane for quite a while (over 30 min) shut up tight with little air circulation AND no information about why we were not leaving the gate. Flight crew were not very friendly - almost "marched" up and down the aisle and barked at people."
Pros: "Adequate leg room and ability to take a carry on we if your extra charge"
Pros: "Lots of legroom , free drinks, great bad of fancy chip. And importantly free carry-on and np hidden fees. Love JetBlur"
Cons: "The security and boarding area in Boston needs to be larger to accommodate a full plane of people and all others boarding their planes."
Cons: "The flight was delayed and we would have missed our connection in NYC. So we had to cancel the trip."
Pros: "Most things."
Cons: "The boarding pass said it was an E gate, indicating Terminal E. I went there and was told to go back to Terminal C, which was where I was until I printed the ticket at the kiosk and it indicated E. I went back to Terminal C and there was no signage to explain what was going on. So I had to go get in a line to get to an agent, who sent me through the entrance to C gates, where, it turns out, there is a passageway to Terminal E. This was tiring, carrying my bags, and a waste of time."
Cons: "my flight was delayed for 2 hours and there was no compensation for it"
Pros: "Everything is ok"
Cons: "Not a thing"
Pros: "The fight was smooth"
Pros: "we were assigned seats in the 5th row with extra leg room that we did not pay for. We were able to watch the bowl games while we were delayed after boarding."
Cons: "the plan was at the gate but the pilot was taxiing at JFK to come to Boston to fly our plane. Then after taxiing we had to return to the gate because of an engine problem so we were more that 2 hours leaving. Worse than that once we go to Charleston we waited more than 45 minutes for our luggage to get to baggage claim. Hard to be very complimentary..."
Pros: "Crew very helpful and pleasant"
Cons: "The 2 hour delay"
Pros: "Service and comfort"
Cons: "Movies didn't work and we were one hour delayed on the runway."
Pros: "non stop service"
Cons: "flight was delayed 2 hours :("
Pros: "Crew was happy and friendly"
Cons: "Can’t think of anything"
Pros: "They refund me the money"
Cons: "I almost lost my international connection, had to pay double to get my destination on time"
Pros: "Crew"
Cons: "Nothing"
Pros: "Boarding system efficient. Lots of leg room. Choice of snacks. Good service."
Pros: "Entertainment on board"
Cons: "My flights was delayed"
Pros: "This was my first time with JetBlue and I was pleasantly surprised with the size of the plane. It was pretty comfortable"
Cons: "Both ways my flight was significantly delayed. Although Jet Blue sent me notices, none of those came before I was on my way to the airport."
Pros: "the plane was good!"
Cons: "the plane boarded late"
Pros: "There was no food or entertainment options so should have a N/A option"
Pros: "The staff is great, the seats are comfortable, and the food is good"
Despite the terrible weather situation, the crew made sure that all passengers were safe before taking off. We were all thankful that Delta made sure to take all precautions to insure a safe flight. Even though the flight was delayed, we were able to still make our connection in Atlanta We're thankful for the effort that Delta and the crew made to get us in the air, but making sure that everything was safe. Being a GA private pilot myself, I know all of the procedures that must be followed in order to get that flight safely off the ground.
Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Pros: "Calm and safe, just like I like it."
Cons: "The carrots were hard and the bread was cold."
Pros: "You're kidding!!!"
Cons: "Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!"
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Cons: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"
Pros: "Son got wings, so was happy."
Cons: "No entertainment."
Cons: "It was late"
Pros: "Nice crew. Stable flight."
Cons: "No gluten free snack options."
Pros: "Good snack selection. Crew was personable."
Pros: "Crew was nice and welcoming"
Cons: "Well, if our plane had been leaving on time it would've been superb."
Cons: "Notify the delay quickly"
Pros: "Helpful"
Cons: "More print media to read on"
Pros: "Crew was great."
Cons: "Couldn’t hear/understand the pilot"
Pros: "Flight attendant in first class was amazing."
Pros: "Jeff was our flight attendant in first class. He is an excellent flight attendant. He has an amazing attitude and his manner made us feel as if we had been friends with him for years."
Cons: "Passengers who pay retail for first class on domestic flights should get access to the Delta lounges even without the AE card. Other airlines do this, and we have come to expect it."
Pros: "The boarding was fast and very well handled."
Cons: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"
Pros: "Delta personnel at DTW knew they were overwhelmed and did everything they could to mitigate the problems."
Cons: "Delta should have had more than 3 staff on to check in 300 people."
Cons: "It was delayed"
Pros: "N/A"
Cons: "Chinese Eastern did not try to help and solve my problem."
Pros: "No problems"
Cons: "Takes so long to board plane"
Pros: "It was a smooth boarding, flight and exit out of the plane."
Pros: "Quick!"
Pros: "Snacks, cleanliness and crew"
Cons: "N/A"
Cons: "From the begging they changed the flights for something totally different. It was a 14 hour trip. Awful"
Pros: "Everything!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "Nothing!!!!!!!!!11111!!!!1111111!!1!!!!!!!!!!!!!!!"
Pros: "It was a normal flight as well expected."
Pros: "I was with my friend"
Cons: "Delayed 12+ hours"
Pros: "We had a 2 1/2 delay due to mechanical issues but the crews, flight and ground, did a great job. Thanks."
Pros: "Got upgraded to comfort class it was comfy"
Pros: "I was given a complimentary upgrade."
Pros: "Wow! One of the passengers on the plane looked exactly like Anne Coulter!!!"
Pros: "Got exit seats with extra leg room at no charge . Flight was quick and crew was very accomadating and friendly. Very good at providing updates and delays"
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "My flight was great. Boarding was easy and the seats were comfortable."
Pros: "The service was amazing , the staff was honestly friendly and nice"
Pros: "Great service, nice agent friendly"
Cons: "I was unable to fly at all due to a spelling error on my ticket. The airline refused to alter the ticket. Worst experience of my life, ruined my Christmas"
Pros: "Friendliness, spirit, organization of crew."
Cons: "The obvious- no leg room, no food"
Pros: "Crew very nice"
Pros: "Nothing"
Cons: "Cancelled my flight because I lost one of the arms"
Cons: "Layover"
Pros: "LGA caused massive delays due to construction."
Cons: "Nice airplane with good seats and legroom"
Pros: "Short flight"
Cons: "Too cold Not friendly boarding agent"
Pros: "N/A"
Cons: "2.5 hour delay for no apparent reason at first (supposed mechanical issues with plane) and then waited on plane at gate for a missing pilot who never got picked up from his airport and got stuck in Chicago traffic trying to get to O'Hare. Eventually had to take pilot from another flight before leaving at 8:45 when flight was scheduled for 6:00am."
Cons: "Had a death in the family and no one would help me get back home"
Pros: "Seats were comfortable. Snacks!!! Nice flight crew."
Cons: "I liked everything."
Pros: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Cons: "Late and then mechanical issues."
Pros: "Crew was great"
Cons: "Seat was uncomfortable. Flight was much too crowded"
Pros: "The new premium economy seats were really nice."
Cons: "Check the pillows in premium economy for any stains. I had a pillow with several 2-inch yellow/red stains on it. There were no more pillows of those pillows, so the attendant gave me one from business class."
Cons: "Was next to crying child. I do understand crying children. But I should have footed a free glass of rose."
Cons: "Lack of a crew delayed flight 4 + hours."
Pros: "Flight was cancelled after multiple delays & I changed to United."
Cons: "Stop delaying & canceling flights, especially last minute"
Pros: "Crew"
Cons: "The delays due to software"
Pros: "Really easy boarding and flight. Great in flight entertainment options."
Pros: "All was good"
Cons: "Nothing to complain about."
Pros: "Seat assignment process was great and considerate of my preferences."
Cons: "If AA could fix its luggage handling process that would be great. BOTH (!) of my bags have been lost on this flight. Both have been eventually located, recovered and delivered to me, but experience was not pleasant this time."
Pros: "Flight attendants were friendly and thoughtful."
Cons: "Seating is too tight. Hard to believe that in 2019, major airlines still have seats without any electrical or UBS outlets for charging devices."
Pros: "Service from crew was fine"
Cons: "No delay! Got notification that our flight was one half hour earlier. Then boarded aircraft, and it had electrical problems. Delayed. We had to get off. Then board another aircraft."
Pros: "Everything about the service and hospitality."
Cons: "The short connection time allowed at Heathrow."
Pros: "Comfortable seats and snack / drinks service"
Cons: "Delayed flight departure and bumpy landing"
Cons: "I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience."
Cons: "I will never, ever book with Kayak again"
Pros: "Good service in-flight. Pretty comfortable seats and decent in-flight food/beverage options."
Cons: "Crew was slamming overhead compartments before take-off and would ignore questions from passengers. Late take-off, very late gate change and late arrival. No help from crew on the plan to get bags taken care of so boarding took forever."
Cons: "I tried to change my seat to an available window seat several times after online check in opened using the app and consistently received error messages so ended up stuck in a middle seat."
Cons: "It was not clear that I needed a different 6 letter code to checkin using the AA website. I finally got frustrated and called AA only to find out the code was different. The codes should have been the same or you should have referenced it on the website when I tried to check in"
Pros: "Our plane was late getting to the gate. They kept us informed and turned it around pretty quickly. There were storms between Chicago and Rochester so we were rerouted. As a result the hour flight was an hour and a half. The pilot kept us informed and it was a very smooth flight. So even though I was over an hour late arriving I so appreciated the communications and the safer route. AA seems to be communicating more than other airlines and I appreciate that. Flying is absolutely no fun anymore so you take what you can get for the positives."
Cons: "WiFi wasn’t working so I couldn’t communicate my late arrival to family picking me up."
Cons: "On my first flight from SLC to ORD I asked 3 different American Airlines employees if I needed to pay for my carryon before I got on the plane. They all said no. I got on the plane, put my carryon under the seat in front of me and everything was great. I landed in Chicago, got to my gate, went to board and this very rude employee stopped me after I scanned my ticket and told me I couldn’t board with my bag. The EXACT bag I had boarded with in SLC. After harshly grabbing my bag and putting it in the carryon basket to check for size, she wouldn’t let me pass by her into the boarding bridge and told me I was going to have to pay. I tried explaining that I had asked I’m SLC if I needed to check it and they had all said no and that it fit under my seat. She said, “I don’t care what they said in SL, this is what I’m saying here.” And directed me to the front desk where I had to pay $50!! $50 for a carryon backpack that fit under my seat comfortably 20 minutes before!! Without saying a word (cause I didn’t want to yell at the poor girl behind the desk) I paid the $50 and proceeded to enter the bridge but before I passed through, the rude woman said, “have a nice flight ma’am” and scoffed!! An audible scoff. So I’m short, I hate American Airlines and I will do my BEST to not have to fly with them in the future."
Pros: "Landing at my final destination."
Cons: "Over 3 hours of delays. American Airlines needs to get their act together at Chicago O’Hare airport."
Cons: "Flight was delayed by untold circumstances causing us to miss our connecting flight to Venice."
Pros: "I'm glad they didn't fly an airplane that didn't pass the mechanic's evaluation."
Pros: "On time departure and early arrival"
Cons: "Nothing"
Pros: "Nice crew Spacious plane"
Pros: "The crew was amazing, flight was very smooth, arrived early, plane clean, service was great."
Cons: "For being in first class, my seat did not recline so I couldn't sleep and audio for my entertainment center was not working"
Cons: "My check in bag it’s lost got wrong boarding pass even when I told them I had electronic boarding pass on my phone. Really disappointed with this."
Pros: "The touch down at MSP. Was sitting over the wing and barely felt it."
Cons: "Was told carry on needed to be checked because there wasn't any more overhead room for my 9X14X16. So then I had to dig through it at the gate to remove lithium batteries and it took an additional 20+ minutes at MSP to get to baggage claim/wait/claim bag. There was plenty of room in overhead storage for my bag."
Cons: "Great trip"
Pros: "Not turbulence"
Pros: "Was on time."
Cons: "Not eventful."
Cons: "Luggage did not make the transfer on time (Chicago-Charlotte after Tokyo), although they had about 45 minutes to load it. Do not buy an international ticket with less than 1.5 hours transfer time. (It took 45 minutes to get through customs/immigration and retrieve luggage for transfer."
Cons: "All was excellent! Only the internet was not working good , payed for all flight access but most of the time the internet was not working. Anyway I contacted support team and they refunded me"
Pros: "Personal TVs with many movie and game options. I also liked that I could view the flight map and timing details. Meals and crew were great too!"
Pros: "A flight that actually had extra seats? I couldn't believe it. Plus the entertainment options made the 8 hour flight "fly" by (no pun intended)"
Pros: "The time of the flights were very good- both departure and arrival"
Cons: "On the departure flight, the flight attendants in economy kept hitting the seats each and everyone they brought out food and drink trolleys."
Pros: "on time"
Cons: "very cold"
Pros: "Boarding was efficient, easy. Lots of movie choices. Quiet flight."
Cons: "Flight attendant with an attitude. He announced the dinner choices but turned around the moment he began speaking. When I asked what he had said, he rolled his eyes. That's pretty disgusting and takes a lot away from the overall experience. Sorry, that I'm a burden when I paid a ton of money for this flight. And I had no extra or special requests. I'm an easy passenger. I didn't ring for service outside the scheduled ones once... E.V.E.R. Food was the same sweet sour chicken that I had on every one of my flights with American Airlines in the last few years. Come on. Mix it up a little. The flight is expensive enough. A tiny bit more pampering would just make the difference. And flight attendants with a pleasant and patient attitude would make things a lot easier."
Cons: "This made the check in process extremely frustrating and confusing. Traveling with my elderly dad who had to squeeze between two large men for 7 hours because people who actually booked the airline got priority seating. We had to pay an extra $500 to upgrade to comfortable seats. Not pleased w Kayak."
Pros: "flight left on time and went smoothly. Flight crew was very nice."
Cons: "person next to me did not fit in their seat and spilled over into mine. Could not even put armrest down - so i was sitting in less than a full seat.."
Pros: "I enjoyed the entertainment because I don't watch movies in the theater often. The movies I saw in-flight were recent films I've been wanting to see and made time pass fairly quickly."
Cons: "I'm not a giant, but there definitely was not enough leg room in the main cabin. I could not sit comfortably, especially in the middle seat."
Pros: "Good communication"
Cons: "I don't understand why you boarded the flight when it seemed you knew there would be a delay to take off to SFO. We boarded only to learn we would sit at the gate for 30 min and the wait on the tarmac for anothe 40. Why not just delay the flight an board an hour later? It would have been a lot more comfortable in the terminal."
Pros: "Commuter flight, got me where I needed to go. The crew and staff where really friendly, even with all the confusion of trying to move a couple with a young child out of the emergency row."
Pros: "On the 2nd flight it must've been a new airplane because this was the first time my knees weren't jammed into the seat in front of me flying coach. Most comfortable flight I've been on in a decade."
Pros: "The crew were exceptionally friendly and helpful. They made the negatives about the flight much more bearably be their excellence service whether during boarding, in flight, or after landing."
Cons: "I booked the flight originally through british airways and expected your standard, modern plane for cross atlantic travel. Boarding to find myself on a 767 designed (and likely built) in the 80s was rather disappointing."
Cons: "I was unable to get this flight and rebooked onto a United flight that was denatured 4 hours."
Pros: "Overall it was a fine flight we were delayed an hour boarding. But this is good because apparently they didn't have a place for us to unload in Boston and we would rather be walking around the terminal in Chicago than sitting on the plane on the runway"
Cons: "As I mentioned in my last comment I was seated at the back of the plane on over four and a half hour flight by the time the food got to me they had ran out that I mention that I'm a diabetic with high blood pressure so I have to sit and suffer for over 3 hours will never ever fly American again"
Pros: "Flight was on time."
Cons: "My luggage was lost!!! People were sympathetic but no apologies or compensation Also, we were forced to pay extra for our seats before we were able to print boarding passes. My husband and I were not able to sit together which was upsetting to me."
Pros: "They were friendly. Seats are rarely comfortable..."
Cons: "I think all planes need better leg room...."
Cons: "Everything was good!"
Pros: "The flight was on time and smooth."
Cons: "Too many people with carry on luggage."
Cons: "The Boarding was not fair. The most horrible experience in my life and the Customer Service made me felt like a delinquent."
Pros: "Free upgrade to business class"
Cons: "Nothing"
Pros: "Friendly crew, tasty meals. Comfortable seats"
Pros: "Flight attendants were absolutely amazing!!!!! They made the trip very enjoyable!"
Cons: "Food!"
Pros: "Great crew"
Cons: "Very uncomfortable seats"
Cons: "It seems flights are always delayed or cancelled out of Chicago. My least favorite airport"
Pros: "Overall service at was very satisfactory on all the sectors. In-flight service was excellent. Lounges were good at Mumbai and Frankfurt. Pl. see my comments about United lounge at Chicago."
Cons: "I was denied an entry to the UNITED LOUNGE at Chicago Air port. The lady stated that this lounge is only for the departing passengers! She scanned my boarding card.and I said to her that I am departing to Detroit. She said I can enter if I am a GOLD card member or purchase a day pass for $59.00. I declined. I am under the impression that United is a partner of Lufthansa.and that they should honor the same Business class privileges as Lufthansa. I found it rather discriminatory act on the part of this particular employee of the United lounge at Chicago airport. Pl. bring it to the attention of the Lufthansa and United . I will appreciate follow up on this matter."
Pros: "Crew was nice."
Cons: "The entertainment system for an international flight was lacking compared to other airlines."
Pros: "Corralled group lines allowed people to get in line when I was ready versus open entrance for each group"
Cons: "Plane arrived late to gate making my flight arrive in Austin an hour later. I have an ride home, too."
Cons: "Because we missed our connecting flight with United, we had to fly American from Dallas to Cancun."
Cons: "Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe"
Pros: "Quick"
Pros: "Comfortable Flight"
Cons: "Inflight WI-FI doesn’t work, it kept on dropping in the middle of the movie or it went back to the beginning. Couldn’t see a movie."
Pros: "Nothing! I will make sure to never use United for any flight from now on."
Cons: "Everything! The customer service was terrible and cold. Non refundable tickets should state in huge red writing that they are non refundable!!!"
Cons: "You better get rid of basic economy."
Cons: "Had to download the United app to watch in flight movies. Then it didn't even work. The only thing that would play were the trailers."
Pros: "No delay, friendly crew"
Pros: "Boarding was fine, no delays. Crew was nice, no complaints there! I had an empty seat next to me, so could stretch out. Luckily I brought a blanket with me, since I know from previous experience it's always too cold on planes."
Cons: "The entertainment didn't work on my iPad or my iPhone. I kept getting an error. Also, the WIFI is way too expensive."
Pros: "Associates were nice and knowledgeable. The airplanes were comfortable. Love the onetime performance of scheduling."
Cons: "Unite Airline performance wasn't the good. Also, there was nobody in Chicago to help us with the transferring process."
Pros: "I had the exit window and that made a huge difference in my trip as I am a 6ft tall woman who is all legs."
Cons: "It was slightly turbulent and TSA at O'hare airport are the rudest and laziest humans on the planet."
Pros: "Snacks and drink"
Cons: "Average"
Pros: "Flight was on time."
Cons: "Seats are uncomfortable and cramped."
Cons: "The pilot's landing was way too fast. I was sure that the plane would come to a stop in Hwy 280 at the end of the Asheville runway. That plane probably needed a major brake job after that landing. We ended up at the absolute very end of the runway!"
Pros: "Free carryon"
Cons: "Couldn't figure out wifi"
Pros: "Wasn't thrown off"
Cons: "Another delayed flight with United"
Cons: "They might as well have thrown us in a car trunk the crew was very unaccommodating they didn't really care about us and the room legroom is ridiculously smal. On the connecting flight, the last flight the plane was two thirds empty and the crew made us sit in our assigned seats, crammed together telling us that if we want to sit in a seat with more legroom we have to pay $180"
Cons: "Too many seats too close together. The entire trip was too hot and stuffy. The flight attendants showed minimal care about the uncomfortable hot and stuffy environment."
Pros: "The crew of this flight were amazing, attentive, and so positive. They certainly made the long flight an enjoyable one. The only challenge was that the in-flight entertainment stopped working 5 hours into the flight. That said, the crew informed us of how United would compensate us for that. As for the landing, that was perfect. We eased onto the tarmac so gently it barely felt as though we had landed."
Cons: "I wasn't too excited that the in-flight entertainment quit working about five hours in, but the crew did their best to remedy the situation. It did stink that we were delayed in disembarking, but that wasn't the fault of the crew. Lastly, I do wish that food came complimentary with it being a 9-hour flight. The options presented were tasty looking but it felt a little like we were being nickeled and dimed."
Pros: "Crew was lovely."
Cons: "Seats BARELY reclined, and leg room was minimal. The whole flight was very uncomfortable even for someone who's only 5'3" who flys regularly. Also, no in flight entertainment for a long flight. Total fail."
Pros: "We'll coordinated."
Cons: "The seats were terribly uncomfortable (including her flight to Chicago). The cushion made me slide down the seat and could not get comfortable."
Pros: "My flight in was smooth, seamless and amazing. The crew was so lovely."
Cons: "My flight out was a shot show that included a four hour delay and frantic running to gate changes. The staff was very unhelpful. The snack was awful."
Cons: "I went on this trip as an veterinary humanitarian out reach. I was also guardian to one high school student so that she might have an experience of such to guild her future. Her flight was missed booked to leave after mine, I attempted to rebook my flight with Luthansia but they would not let me me even partial rebook. I attempted a number of times to rebook the flight but their solution was extreme financial gain for them when more reasonable alternative could have been arranged. They canceled my entire return flight and left me stranded. I had to piece together a return flight on a shoe string budget. Thankfully American Airlines was understanding for it appears Luthansia and United are not."
Pros: "In flight entertainment worked. Staff was friendly."
Cons: "I had no issue with the delay, things happen. I was dealing with a knee injury and the gate plan had us all over the airport. It was quite frustrating to get to a gate in another terminal only to get told we were being moved back to the terminal we had just come from! Then that gate was changed again, involving another long walk on said bad knee!"
Pros: "Loved that it was an empty flight"
Pros: "The promptness on the flight -the friendly crew - arriving on time means the most, also the flight itself was smooth"
Cons: "Plane too small to support carry-on suitcases, so everyone had to check them gate side and then wait for them right outside plane. All the hassle of carry-on (carry belongings through airport) without the perk (having belongings available during flight)."
Cons: "There were no ticketing agents at the gate adding an hour to the flight."
Cons: "2.5 hour delay. No working bathrooms. Couldn't hear the tv and headphones that they gave out were useless."
Pros: "The crew was awesome and the flight wasn't bad at all"
Cons: "It was suggested that I didn't bring my carry on with me so I left it to be voluntarily checked and it came back ripped"
Pros: "Over all it was a great flight aside from the rain delay but that's Mother Nature for you"
Cons: "Flight was delayed due to severl technical issues. Crew at least offer free drinks or snacks for the five hour delay."
Pros: "Nice clean planes and seat, on time performance"
Cons: "The flight attendant was hard to understand"
Pros: "Nothing"
Cons: "I was angry that I had to fly to Houston before heading to Phoenix which made my arrival in AZ much later than I had planned. My flight had been rescheduled since I missed my flight the night before because the first flight had been delayed. So the new flight was a longer trip because of the extra layover. The overall flight was a mess."
Pros: "Nothing"
Cons: "Multiple delays and gate changes; chaotic boarding; shabby plane condition (bathroom looked held together with duct tape)."
Pros: "Nice crew and boarding staff. The plane was repaired rather than the flight being cancelled."
Cons: "No airconditioning on the ground so the extra time on the tarmac was very uncomfortable. While taxiing, a screen went blank, so the plane returned to the terminal, deplaned, and there was a two hour delay for the repair."
Pros: "The crew was very nice, the plane seating and room was comfortable, no complaints."
The light itself and the cabin crew were very good. The incessant upselling and atrociously high charges for and “add-ons” were absurd. “Agent Assistance” was $10 on the outbound flight and $25 on the return flight. Carry-on bags were $55 if bought in advance, twice that at the gate. Tickets were marked in red, “NO CARRY-ON ALLOWED” in an apparent attempt to shame customers to pay these ridiculously high prices. I enjoyed the flight and the crew were very nice. I will avoid Frontier whenever possible from now on, though.
you have to pay for each seat ( $35+, each)checked bag ($50 each at 40 lbs more $ if suitcase is heavier ), each carry on ($35 each). Drinks not included and entertainment not included. After adding it all up I will stick with American Airlines or Delta.
Cons: "Really sad in time of Covid19 they sell minimal seats but then put everyone! who did not purchase a seat in the back of the plane, 6 across with ABSOLUTELY NO regard for social distancing, despite the fact the plane was only 1/3 full. The staff gave some BS excuse that weight needed to be distributed to the back of the plane...BS! I was a single person in a middle seat, seated between 2 strangers, one coughing. No wonder our kids' generation believes big business needs to be brought down!"
Pros: "The flight was great. The customer service over the phone and online was pretty bad. I had long holds on the phone and my itinerary got changed, which I then had to PAY the fix."
Cons: "Easier to navigate website, and be more clear about what you will be charged for."
Pros: "Window seat"
Cons: "Lower fares"
Pros: "Crew was excellent, always smiling and upbeat!"
Cons: "I don't think it could have been, I will definitely fly Frontier again!"
Pros: "I slept"
Pros: "Very fast flight. Got to destination early."
Cons: "One flight attendant was pretty rude. Her poor attitude was noticed by multiple passengers."
Cons: "The flight came in early which was great, but it Took 2 hours to get our luggage. Apparently there were not enough Frontier personnel."
Cons: "Missed flight due to delayed one of 5 plus hours"
Pros: "Check in crew is efficient."
Cons: "Check in procedures are arduous. No kiosks, long lines. baggage fees are ridiculously high."
Pros: "Nothing"
Cons: "The inability of someone to take responsibility of the mistakes made by DIA and Frontier airlines. I will be bringing this to the attention of Corporate regarding this incident, and if need be I will be contacting the media"
Pros: "The agent was very helpful with my rescheduling. I am hoping my flight two days from now will go well."
Cons: "There was a six hour delay without any likelihood of a departure. Frontier I was told had problems acquiring a crew."
Pros: "Nothing. Would rather take a bus or pay the $ to fly a normal airline."
Cons: "The service is trashy. Frontier customer service hung up on me when I called to complain about rude service. The cheap price is a scam if you have anything more than a personal bag. Absolutely terrible airline. Will not ever fly again."
Pros: "Great landing"
Cons: "It was awful. The flight attendants are rude and have no consideration for the passengers. They sit in the galley having very loud personal conversations late at night."
Cons: "I reserved seats for both flights @ 13.00 per seat (2) and never got the seats I reserved."
Pros: "Getting to Nashville eventually"
Cons: "The 2 hours delay departure. The crew had no idea what happened. It was a big secret"
Pros: "The crew were friendly, helpful,. We were on time that is a plus."
Cons: "The family behind me were very rude, especially their child who kicked my seat many times, and hit me in the head twice"
Pros: "Not much. I really can't find much good to say other than that the gate agents took a tremendous amount of grief and stayed professional."
Cons: "Everything else. People, don't be fooled by the low prices - it is not worth it. Avoid Frontier like the plague. Flight from SAN to MCO was cancelled, rebooked 14 hrs later. We were 6 min past curfew leaving SAN and they returned us to the gate. Crew made no effort to hurry. They were ignorant or indifferent. Leaving MCO a week later flight was supposed to depart at 9:00 PM and was delayed 3.5 hrs and then cancelled. Next available flight was 24 hrs later. Frontier apparently only has one flight out of MCO daily. I had to book with Delta to get back to SAN within reason. I will never fly on Frontier again."
Cons: "My luggage was lost."
Cons: "Flight attendant didn't take the time to read the entire certification label on our child's car seat. As a result she made me gate check it (no cost at least)...trying to keep a 2 year old in a seat for 3 hours with a lap belt that doesn't fit tightly doesn't seem like the best option. After we landed and I retrieved the seat, I spoke with the attendant and respectfully pointed out that it was in fact certified for aircraft. She apologized and accepted the feedback."
Pros: "Only the boarding, it was smooth."
Cons: "I was ready for not having the power outlets, no complains about that part, but I didn't realize that the Frontier airlines would be so obsessed about saving their money that you can't even have a free glass of plain water!, everything is for purchase only. I am not even mentioning juices, tea, coffee etc., which are complimentary in all other airlines. The seats cannot be reclined, so you have to sit straight for all the duration of the flight. I hope the Frontier corporate staff monitors these reviews and will improve, but honestly I doubt. Once a person or an airline becomes greedy, there is no way they will change for the best."
Pros: "The saying is true .. you get what you pay for. Flight was delayed 6 hours, they offered us a 10 meal voucher. No one wanted to try and help those of us that were inconvenienced. The customer service was poor and the agents at the counters were extremely unprofessional. Flights were cheap but the hassle was not worth the savinga."
Pros: "Efficient from the crowded baggage check to baggage claim. Great Job!"
Cons: "Seats don't recline, get what you pay for!"
Cons: "Cost of original ticket was very misleading. Frontier is good if you have no baggage"
Pros: "Just what I wanted. Low price with little notice to get to a family medical crisis. Plane was like new. Easy travel. 30 min early in arrival"
Cons: "Would have liked more than water but preferred the Great price"
Pros: "Cheap price. Fight was on time."
Cons: "Crowded flight. Seats very uncomfortable for a 4 hour flight. Plane engine noise was unusually loud"
Pros: "The attendants who operated the wheelchairs were fantastic!"
Pros: "went from point A to point B, that's what I paid for and that's what I got"
Cons: "seats were uncomfortable but what can you do"
Cons: "Take off"
Pros: "The Air Bus 321 was clean and the staff were friendly."
Cons: "They put us on a broken plane and it took 2.5hrs to fix and get us in the air. Offering a high rate credit card with miles on it is not at all acceptable."
Pros: "Everyone was polite during the check in and boarding process and both occurred smoothly and efficiently."
Cons: "Turbulence can be expected during any flight, however, when the entire length of the flight has turbulence and the pilots do not mention the possibility of this it can become anxiety inducing. It is most reassuring prior to take off knowing that there will be expected turbulence due to weather, and then continued updates during the flight. I believe communication from the pilots should be more than "prepare for take off" and "prepare for landing"."
Pros: "PRICE WITHOUT LUGGAGE"
Cons: "SEATS KILLED MY BACK DID NOT RECLINE CARRY ON COST TOO MUCH YOU DO NOT FLY DIRECT FROM FLINT MICHIGAN TO PHOENIX"
Cons: "Carry on price. Was not told about carry on price."
Cons: "Replacement flights would have required us to lose two days and spend the night in Denver - not our destination"
Pros: "Wow. Talk about ripoff. I had to pay 40 dollars to carry on my own bag. The seats didn't even recline. You had to pay a premium price to get the reclining seats. Crew was nice but made no attempt to help the woman vomiting beside me or the elderly ladies next to me. I felt like they should have paid me the 40 dollars for taking care of there customers. Spend a little extra and ride a different airline. They were the worse."
Cons: "Fronter seems to be delayed often"
Pros: "My God what an excruciating 3 hour endeavor. Kicks, screams, and all in the awful pitch of a little brat. Kid wouldn't sit down and wouldn't shut up. Flight was full so when I asked to move there were no other options. In all of the flights of my life, by far the worst experience."
Cons: "Price"
Cons: "Seats don't recline. You have to pay for drinks ( water, etc). Seats small. Not worth it"
Pros: "Boarding announcements were clear, the process was prompt and friendly! Inflight crew were so efficient!"
Pros: "The people were very friendly. The initial price was the lowest to fly."
Cons: "They charged for a carry-on bag, charged for any checked bags, charged to pick a seat on the flight. None of that information is available before purchasing a ticket. I will fly southwest next time."
Cons: "That I had to pay &46 got my carry on luggage & that all drinks & snacks cost money"
Pros: "Nothing"
Cons: "Deceptive pricing practices. Hidden charges. The advertised price looks low but then they charge for carry on bags, seat selection, etc. I was surprised they didn't charge me for the glass of water. Of course you don't find out all this until it's time to check in. Also the seats were like metal folding chairs that you couldn't even recline at all."
Cons: "Everything about Frontier tells me that they'd prefer to stick me in their size box and charge me extra."
Pros: "Clean seats"
Cons: "Same as previous."
Cons: "because of flight delayed 2 times I missed my ride in NewYork and I had to take taxi. I paid extra 100$ for the taxi"
Cons: "They don't ever provide water! But, then, the fold-down tray was so small a cup wouldn't balance on it."
Pros: "My son has autism, we were allowed to board first with plenty of time to get settled into our seats. This was EXTREMELY helpful. We both enjoyed the humor and joy spread by the crew, even the pilots injected some fun into the trip."
Cons: "Fee for checked and carry-on baggage. Fee for food & drink. Tight sitting space, little leg room."
Cons: "there was a charge for carry on that was not disclosed when i bought the ticket. further, i was unable to get the ticket from home so had to go through the extra time to go to the ticket counter."
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