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— England
Nov 3 — Nov 101
Round-trip
1 adult
Economy
0 bags
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Thu 11/3
Thu 11/10

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Good to know

Low season

February

High season

July

Cheapest flight

$233

Average price round-trip

$1,040

Good deal round-trip

$25

Good deal one-way

$172
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 24% increase in price.
Flight from Chicago O'Hare Intl to London Stansted
(avg. price over the last 2 weeks)
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FAQs for booking flights from Illinois to England

Top 5 airlines serving from Illinois to England

Scores according to KAYAK customer reviews
8.0
SWISSOverall score based on 9400 reviews
8.2Boarding
7.8Comfort
8.6Crew
7.7Entertainment
7.9Food
Airline reviews
Pros: "The boarding process was easy"
Cons: "Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off."
Read more about SWISS
Pros: "The boarding process was easy"
Cons: "Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off."
Pros: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Cons: "Crew was not particularly friendly....almost downright rude at times"
Pros: "Crew was great. Seats were uncomfortable. No air. It was extremely hot."
Cons: "Only two options for dinner is very few options."
Pros: "The inflight entertainment was great and helped to pass the time. The food was good for airline food."
Cons: "The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep."
Pros: "Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again."
Cons: "The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat."
Pros: "Some of the best airplane food I’ve had."
Pros: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Cons: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"
Pros: "Seats were comfortable and the crew was great"
Pros: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Cons: "Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person."
Cons: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"
Pros: "crew are well trained"
Cons: "chicken dinner was not tasty at all"
Cons: "I had a carry-on sized bag which would have fit in the overhead compartment. I was told that it would not fit the Swiss Air compartment, thus was forced to check it at the gate. I expressed my concern that it would get lost (thus the reason I never opt to check bags) and was assured "They are very efficient in Zurich." When we arrived in Madrid, my bag was not at the carousel. I was told at Customer Service that it was on another flight, but that they could deliver it to my Airbnb between 4-7 pm. I had to wait there instead of enjoying my vacation to wait for my bag. The bag did not arrive until 10:30 pm. I did not have my clothes or belongings with me all day. Swiss Air in particular needs to update their overhead compartment regulations, as my bag definitely would have fit there, and could have avoided this entire situations."
Pros: "Boarding was smooth"
Cons: "The aircraft was horrible No space at all even after paying for a better seat"
Cons: "I’m a small person & your seating is cramped & uncomfortable!"
Pros: "The entire process from boarding in Chicago until arrival in Athens was very smooth."
Pros: "Great airline overall!"
Cons: "No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable."
Pros: "Class staff"
Cons: "Almost missed my third plane, too."
Cons: "Very little space- I thought I was in economy plus having paid extra for seat reservation. When person infrint put seat back it was very difficult to view screen"
Pros: "Excellent Service. Excellent food."
Pros: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Cons: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."
Pros: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Cons: "I am a frequent flyer with swiss airline. Amazing crew, boarding, taking off and landing is on time if not a little earlier. However, I was quite disappointed with the enertainment package and food."
Pros: "Flight crew, food, and seatback entertainment system (with USB charging port) were all great."
Cons: "The seats were uncomfortable and way to close. When the person in front of me leaned their seat back, I was forced to do the same. It was nearly impossible to eat. If you had a hint of claustrophobia, you would never make this entire trip without going nuts. I noticed that many of the middle seats were unoccupied, while my family and I were crammed into four seats side-by-side. If we had empty seats between us the flight would have been bearable."
Pros: "Great service and friendly staff! Also great food!"
Cons: "There's nothing I didn't like :)"
Pros: "The flight attendants seemed very courteous, but unable to do anything about the situation."
Cons: "We had a family of four sitting behind us. The father yelled all the time. They took up four overhead bins and he was frequently up and down getting things out of the bins. His very hairy large belly was touching my daughters head every time. He and his children punched the backs of our seats on a regular basis. My back was in constant pain and I was unable to do very many things due to the back pain during my "vacation", The flight attendants had to remind the parents that their children could not stand on the seats during takeoff or crawl around under the seats. No ability to change seats or I would have. I didn't have a problem with the other children on the flight, when they were crying their parents tried to do something. However these people brought playdough for their child to roll out or punch on the seat tray and all they did was constantly yell loudly at their children, Well not about the kicking, punching, or crawling around. Just yell in general at them."
Cons: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Pros: "Food, staff, service"
Cons: "No leg room"
Pros: "Friendly crew, decent meal, and above-average entertainment systems"
Cons: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."
Cons: "There was a supposed difficulty with my entry in Europe when I tried to Check into Chicago. I thought that I had to cancel my flight. Swiss air representatives had to do much consultation, which took nearly an hour, while I was standing there the whole time. At the end, I was thanked for my patience and told all should be well and not even given a small upgrade for the distress this caused me. Traveling is disagreeable in general now, and personally, even moreso after this episode."
Pros: "On time, efficient, good service, professional"
Cons: "They lost my bag and after 24 hours, still no word on whether it's been located."
Pros: "Very prompt and courteus"
Cons: "Baggage missing for three days. Communication poor."
Cons: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."
Pros: "Polite crew"
Cons: "The service and food was excellent. There is no question about dislike"
Cons: "Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly"
Pros: "Crew was kind and helpful."
Cons: "Seats are so narrow and led room. Another bathroom is always a plus."
Pros: "Crew and flight service are excellent top notch. Also they are very friendly and helpful. Make flight enjoyable."
Cons: "Seats are too close together in coach, very cramped and uncomfortable if you are a tall or large person."
Pros: "Good entertainment"
Cons: "Couldn't control the airflow at your seat."
Pros: "Seats very confortabile"
Pros: "The flight crew were friendly and helpful. The food served on our flight to Zurich was delicious. We loved the big movie selection which helped pass the time."
Cons: "The leg room was terrible on this plane. If anyone reclined their seats, you were trapped and could barely get out of the row to get up or go to the bathroom. Boarding was a bit like herding cats and everyone was jammed up trying to get on without any orderly direction."
Pros: "Staff were courteous and there was abundant food and beverage service."
Cons: "No child activities were distributed by the crew (like they did for our return flight)."
Pros: "crew"
Cons: "seat size and comfort. Had metal nox take good part of my footroom. small aisle. Food lousy."
Pros: "First time flying with swiss air, loved everything about this airline!!"
Cons: "Professionalism, outstanding service, no problems, no stress, no issues, flawless!!!!!"
Pros: "Our attendant was very nice with a great attitude."
Cons: "Luggage line in Zurich at airplane"
Pros: "Very good. Good entertainment options."
Pros: "More space with a window seat than I am used to. Shoulder didn't even touch the side of the plan. Loaded the back of the plan first after premium and those needing extra time."
Cons: "By the time they got to me I only had one choice for the dinner meal. No restroom in the back of the plane so I got stuck waiting for the cart to come all the way down the aisle before I could go to use it."
Pros: "Flight boarding was quick and fast and food was great."
Cons: "Seats had no room and if someone in front reclined the tv was right in your face. Also what happen to having individual fans above. It was so hot I felt sick the whole way and when we pushed the call button no one came had to flag down an flight attendant walking by. We had to ask three more times to get the heat down. Overall it was okay."
Pros: "same"
Cons: "same"

Heathrow transfer from terminal to terminal is horrible packing people and suitcases into City bus with seating instead of standing room only extremely poor. Then bus driver saying push in further when we’re jammed.

Sitting In the plane for 1 hour not knowing why

TV didn’t work. No social distancing in the cabin.

Cons: "3 1/2 hr delay"
Pros: "Dinner was great"
Pros: "Crew and service was amazing"
Cons: "Paid $28 for internet and it didn’t work"
Pros: "Cabin crew and entire experience was phenomenal. Cannot recommend Delta more!"
Cons: "Nothing"
Pros: "Crew was amazing"
Cons: "Food could have been better, seat was uncomfortable."
Pros: "Crew, food, flight."
Cons: "Could always use a wider seat. I just hate having my hips touching a stranger for the whole trip."
Cons: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."
Cons: "Wonderful"
Cons: "Best option across the pond"
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Cons: "Seats hardly recline. Very difficult to sleep in this red eye flight."
Pros: "Some of the crew members talked loudly in the galley all night long. Mostly gossiping and complaining. We had the last seats next to the galley, so it was frustrating to not have quiet and be able to sleep. This was a flight run by Delta for Air France."
Cons: "The food was horrible."
Pros: "Lisa @ the Boston Delta check-in counter is AMAZING! She's super helpful and essentially saved our vacation! Her coworkers say she's the best and I couldn't agree more! Delta is very lucky to have someone like Lisa on their team!"
Cons: "Nothing to complain about! If I really head to be picky maybe the in-flight meals were smaller than I expected. But again, nothing that bothered me"
Cons: "At least one hour late"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Cons: "Noise in cabin unable to sleep"
Pros: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Cons: "Food wasn’t great. What’s new?"
Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "The plane left on time if not a bit early."
Cons: "With the exception of 1 really nice flight attendant all the others were extremely moody and not helpful. I didn’t see one of them smile through the whole flight like they were just going through the motions. I’ve worked in jobs where you have to deal with the general public but you have a job to do and must smile and do your best to be helpful. I felt intimidated to even ask for anything like I was wasting their time. I love flying Delta and this was my worst experience yet."
Pros: "The staff"
Cons: "Nothing"
Pros: "Great service throughout. Friendly attendants and easy boarding/deboarding processes. Would fly international with them again in a heart beat."
Pros: "Quick and easy boarding. Quick flight"
Cons: "Audio entertainment quite limited"
Pros: "Staff are nice, and helpful"
Cons: "Take far too long, efficiency is extremely poor, missed flight due to luggages being lost, requested vegetarian meal, when booking, confirmed at gate but didn't have me on the list for special meal. ECONOMY class has nooo room for a long flight...and no entertainment only 3 choices for western."
Pros: "Food good, wine OK"
Cons: "Discomfort bad"
Pros: "Space looked a bit cramped in business class but I was pleasantly surprised at the length of the flat bed and the additional foot well space once I'd reclined the seat."
Cons: "Need to fix the flickering lights in the JFK club lounge, the opposite of relaxing!"
Cons: "Price to get a little more space"
Pros: "Crew was very helpful."
Cons: "Food was terrible and check in can be more organized."
Pros: "I booked via Kayak using Virgin Atlantic shared out to Delta. Check was confusing as both airlines used different flight numbers. When I went to check in with Virgin Atlantic they told me to go to Delta. When I went to Delta they told me to go back to Virgin Atlantic. I wound up checking in with Virgin Atlantic. Everyone was very polite but check in was confusing. Everything else was wonderful. Cutomer service was great from beginning to end."
Cons: "Check in."
Pros: "More seat room than expected for economy tickets. Good service, on time, polite staff"
Cons: "Duty free purchases not waiting for us at boarding like usual. Audio selection on entertainment was v poor"
Pros: "Delta has a pretty good entertainment system. Lots of movies to watch and the system works well."
Cons: "Seats are very tight and uncomfortable. The food was horrible. Tasted like a $1 frozen meal that was microwaved til mushy. It was chicken but I couldn't tell you more. And flight attendant helpfully described it as 'chicken'. Breakfast was a cold roll, a piece of cheese and some awful yogurt. This was the most unbearable 8.5 hours of my life."
Pros: "Crew were good, flight on time, free drinks"
Cons: "Nothing"
Pros: "Thomas our steward was excellent."
Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."
Pros: "Everything that British Airways tried to do to help us when Delta didn't want to take ownership for their screwups!"
Cons: "Not only did we miss our Delta connection but when Delta rebooked us on a British Airways flight they refused to help when British Airways could not access our tickets. they kept saying since it was Virigin Atlantic who we originally booked through that VA woulkd have to fix it, even thought Delta was the actual carrier and the ones that did the rebooking onto the British Airways flight"
Pros: "My Delta flight was a code share with Virgin Atlantic. A pleasant flight overall with my first impression being an airline with current popular music playing in the background and flight attendants cheerful. Since I was traveling alone, I opted to not purchase my seat prior to my flight date, instead I chose my aisle seat within 24 hours for free. I checked in my one bag and found out I had pre-checked so my security check went so smooth at the new terminal 2 at LAX. Looking forward to my flight back on June 15."
Cons: "Had a toddler behind me crying and screaming the last 40 minutes of landing into Heathrow because she couldn't sit on her mother's lap and made it quite unbareable for all of us in the vicinity. Wondering if there was an alternative way to handle the situation."
Pros: "Everything was just right"
Pros: "On my ticket it clearly indicate that I am entitled to 2 check in baggage. Delta completely refused to honor this. They said am only entitled 1 piece, and therefore I have to pay for the other luggage. I was forced to borough money from someone at the airport just so that I could board the flight."
Cons: "I am asking that my money be refunded. And next time delta should honor and respect agreements. And be more professional"
Pros: "The amount of movies to watch"
Cons: "Seating not enough room, couldn't use the overhead lights for 7 1/2 hour flight. Ridiculous."
Cons: "The food was supposed to be hot chicken was served cold"
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Pros: "Online check in was very good. Liked the ability​ to select free seats ahead of 24hr window. Liked being air side for the whole trip Detroit airport Terminal A was good. Free WiFi 50mb + awesome. Crew were friendly and efficient Will do this trip again."
Cons: "Seat always seem uncomfortable after 3hrs anywhere! And more leg room would always help. Food was OK liked the choice of 3 meals difficult to do quality food for 200+ but keep trying to improve"
Cons: "It was Delta not Virgin"
Pros: "The in-flight service was extremely good."
Cons: "The seat was slightly too short for me. If Delta provided a soft mattress cover, slimiler to that of Virgin Atlantic, then the flat bed would be far more comfortable."
Pros: "The crew were wonderful, efficient, and professional."
Cons: "On this Delta flight operated by Virgin Atlantic one of us was unable to check in or change our seats. You think you are getting Delta but everything must be done through VA. VA bag weights are less than Delta and the seat was incredibly cramped. We both had to sit with our legs bowed to the side as the seat ahead was so close. For nine hours we were cramped and could not sleep due to only be able to squeeze into one position. To get into the seat I put on leg in and then sat on the armrest and then brought my other leg up and then lowered my but into the seat. I am not even 6 feet tall and had this issue. So due to the difficult online check-in and seat selection and to the cramped seats we will never fly Virgin Atlantic again."
Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."
Pros: "Being on time"
Cons: "Nothing you guys did great thank you so much."
Pros: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Cons: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."
Pros: "Amazing"
Cons: "Nothing really"
Pros: "I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc."
Cons: "Nothing. Had a great trip!"
Pros: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Cons: "Everything was great"
Pros: "Crew was great !!!"
Cons: "Seating in upper class is uncomfortable and bedding is not fresh."
Pros: "The seating in upper class is unconventional and uncomfortable."
Cons: "Reconfigure seating in upper class. We will no longer be customers for that reason alone.."
Pros: "Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again."
Pros: "crew was nice"
Cons: "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding."
Cons: "Nothing"
Cons: "They have to uptade the airplanes"
Pros: "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Cons: "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"
Pros: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Cons: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"
Pros: "Staff. Very couteous.polite. friendly."
Cons: "Good.entertainment choices."
Pros: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Cons: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."
Pros: "Crew were great"
Cons: "Uncomfortable to sit for eight hours"
Pros: "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Cons: "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."
Pros: "Nothing"
Cons: "Everything incl customer service at the airport"
Pros: "2 bags each 23 kilogram each total 46"
Cons: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"
Pros: "Fast boarding and nice staff. Food selection was ok"
Cons: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"
Pros: "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."
Cons: "I had to be rebooked on a later flight due to weather in London; this was obviously not the airline's fault. Because I took a later flight I missed my connection in London."
Pros: "love the lounge and easy check in and boarding, great attendants and smooth trip"
Cons: "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"
Pros: "Flew virgin after long time and kind of disappointment with comfortable seats. seats space is tight and legs space as well with some box under the seat."
Cons: "seat comfortable and let space"
Pros: "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."
Pros: "Safety. Service."
Cons: "Lavatory was icky and other passengers messy."
Cons: "Food was hard and little stale."
Cons: "Flight was cancelled ."
Pros: "No one would update that the flight was delayed. They would not even communicate as to why delayed and would not put us in a different flight. Absolutely no customer service. Disappointed and would not fly jet airways again . I missed my conference lecture today as I was late."
Cons: "No communication, nor will they tell you why it's late . Nor will they move you to another flight even wen requested"
Pros: "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"
Pros: "Smooth flight"
Cons: "My economy window seat was just too cramped for a big guy on a nine hour flight"
Pros: "I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight."
Cons: "Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks"
Pros: "The flight was late but the pilots made up most of the time"
Cons: "Uncomfortable seats"
Pros: "first time I flew VirginAtlantic. Heard so many good things about it. It fact even our Uber driver was praising the airline on our way to the airport. But once onboard: - poor food (I mean 'survival kit' style) - entertainment station was not working - games feel like 20 years old - design (heavy red) now looks dated and suffocating - hostesses are more focused on their hairstyle than their customers"
Cons: "Back to Air France next time!"
Pros: "nice new seats"
Cons: "The entre food top was torn, apparently opened before I got it, also there was no salad dressing. ATTN RICHARD BRANSON: Are you concerned for our environment? The head stewardess would not refill my sports water bottle after I asked her nicely, instead she poured water into a cup which she threw away, wasting plastic unnecessarily. I told her I did not like wasting plastic and she appeared to not enjoy what I had to say. This was the same lady who handed me my dinner. Rest of crew was great."
Pros: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Cons: "Sound didn't work on some of the entertainment choices"
Pros: "Nothing - except the toilets with tabs for lifting the seat & adjustable headrest. They forgot to load our toiletries overnight pack too!"
Cons: "The 787 has vastly inadequate Economy toilets - ONLY 4! For 200 passengers. Inadequate lighting for,boarding, unable to activate reading lights until AFTER TAKEOFF = groping in semi darkness, BAD! No window blinds = woken up by blazing sun in middle of 11 hr night flight, even with sleeping pills my sleep was wrecked, even with eyemask. Passengers penned in on narrow aisles by trolleys, unable to walk around plane & risk of DVT. Passengers disempowered by restricted space, lighting, mobility. I want more control over my personal mobility &, lighting. Horrible headsets (bring my own). This flight departed 2.5 HRs LATE from JHB & the crew & cavin service was SLOW. NO requested second cup of tea brought - I waited 20 mins & climbed over trolleys to get another one, even though it was requested of cabin crew. Do they just ignore us? Or forget?"
Pros: "airline staff was helpful, friendly and accommodating from ticket check in to flight staff."
Pros: "They were were very kind and helpful to all passengers"
Pros: "Very good on board services and nice crew"
Cons: "At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost..."
Pros: "The space you have with your legs is sufficient and the chairs are very comfortable. The food was really nice. I enjoyed the trip, although it was a long one."
Pros: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Cons: "We paid for extra leg but there was no difference between normal and extra .."
Pros: "Mostly everything was fine."
Cons: "Not really anything particularly that I didn't like."
Pros: "Professionalism value of service"
Cons: "let me think...."
Pros: "There were lots of choices of movies. The flight was only half full, so I got two seats together to stretch out."
Cons: "The cups for water and juice were very small."
Pros: "Very attentive and friendly crew! The plane was nice and clean, nice purple tinted lights. They served us plenty of complementary meals, snacks, mints and drinks. The in flight entertainment was the best I've seen yet: movies, tv, music, games, all recent and easy to use. We will definitely fly Virgin Atlantic again!"
Pros: "The meals were very small and not very tasty. Economy appears to have lost staff as it takes the entire flight to get a drink and dinner, the feeling you get is that you should just get on board and then sit quietly for 7 hours and not ask for anything. The entertainment does not have a very large selection and if you fly regularly does not seem to update very often."
Pros: "The ground staff at Delhi was very helpful in giving us a new flight ticket for the next day for free eventhough they maintained that it was actually Air India's responsibility."
Pros: "Having partied until 6am for New Years I was grateful for a bed on the flight home! Fantastic crew, planes and overall service!"
Cons: "Wish the arrivals lounge was open for flights arriving in the afternoon."
Pros: "Courteous flight attendants; good cockpit crew"
Cons: "Delays kept getting longer. On the plane for three hours before takeoff. Seat very uncomfortable -- reclining function didn't work, and no extra space -- and had paid extra for a "comfort" seat."
Cons: "Better boarding and entertainment"
Pros: "Crew brilliant but seat very tight"
Cons: "Boarding procedure slow and hectic"
Pros: "Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded"
Cons: "Upgrade passengers that you make late."
Cons: "Security in Frankfurt - long lines"
Pros: "Flight departed on time. Crew were friendly and efficient"
Cons: "Boarding seem to be chaotic, no boarding by group or seat number."
Pros: "As previously stated hated having to go through security again"
Cons: "Chocolate"
Cons: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"
Pros: "Very Organised and punctual"
Pros: "Pilot kept us informed throughout the flight."
Cons: "Onboard services."
Pros: "Nothing"
Cons: "Everything"
Pros: "The airplane crew were very reassuring"
Cons: "Gate was changed 3 times and flight was delayed 2 times too!"
Pros: "Comfortable seats"
Cons: "Meals and entertainment"
Pros: "The airline and the flight were pretty good"
Cons: "DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!"
Pros: "Very fast and cheap flight."
Cons: "Seats were extremely uncomfortable. Boarding was very chaotic."
Pros: "Friendly crew, great food, comfy seats"
Pros: "Evrything"
Cons: "Nothing"
Cons: "Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip."
Cons: "1hr 20 minutes late"
Pros: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Cons: "Flight was over an hour late and no compensation from the airlines."
Cons: "Delay and food was bad"
Pros: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Cons: "Could not choose seats online,"
Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."
Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"
Pros: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"
Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."
Pros: "Great service. Friendly and accommodating."
Cons: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."
Pros: "The staff were all super helpful and friendly! Pleasure to fly with!"
Cons: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"
Pros: "the on time scheduled departure"
Cons: "the long complicated walk to terminal"
Cons: "Check-in process. Baggage fees."
Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."
Cons: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("
Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Pros: "Flight was an hour delayed for no reason. I missed my connection that I had 2.5 hours to catch"
Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"
Pros: "Pretty much everything. A joy after the Condor flight"
Cons: "What's not to likr?"
Pros: "Comfort"
Cons: "Was a short flight , so really I don't have any negative impression"
Cons: "N/A"
Pros: "They held the gate for us as we got there about 14 minutes before departure."
Pros: "Nothing"
Cons: "Delay"
Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."
Pros: "787 seat spacing (a UA plane, not LH)"
Cons: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"
Pros: "We got there"
Cons: "Had to get a replacement plane when the first one had issues."
Pros: "The crew and in flight experience were excellent."
Cons: "Both Lufthansa and United's boarding announcements fail to account for passengers' impatience and neglect of boarding group procedure. Lufthansa doesn't clearly identify when un-prioritized groups should begin to board. United should make clear that unspecified group members attempting to board prematurely will be held to the back of the queue for their appropriate group."
Pros: "On time and smooth"
Cons: "Flight was canceled. They packed us on another one 3 hours later. Crying babies, bad food and uncomfortable, squishy seats made the flight unpleasant."
Pros: "We arrived in London ahead of time. We go to Newark ahead of time"
Cons: "The food"
Pros: "New plane with very friendly and helpful attendants. Extensive entertainment system with usb charging ports."
Cons: "Food was mediochre, but what can you expect?"
Cons: "Flight had no movies/in-flight service. Departed an hour late."
Cons: "Entertainment didn't work"

To charge $39 for a list and found help ticket is extortion—will they find my item for that price?

Overall a pleasant flight.

Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Cons: "Information on arrival time was not correct"
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Pros: "General flight journey"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Pros: "Good for both."
Cons: "Bigger seats."
Pros: "Awful"
Cons: "Everything"
Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Cons: "No downsides at all"
Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Pros: "Efficient boarding system, clearly signposted. Professional staff"
Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pros: "Good flight, very attentive crew."
Pros: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Cons: "Nothing to say"
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "Sound was broken on my TV set!"
Cons: "Called stewardess twice to assist. No response!"
Pros: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Cons: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Pros: "Norhing"
Cons: "They have mabaged to lost my luggage"
Pros: "Entertainment"
Cons: "Food and one bathroom out of service makes an awful flight"
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Pros: "In flight food was enjoyable"
Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Cons: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Pros: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Cons: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Pros: "Easy airport business"
Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

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Flights to England

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England - Illinois

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