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Food was very bad Crew was not so welcoming. Chairs was so uncomfortable

This flight has a history of leaving late, however, I was pleasantly surprised that it was not delayed this day. The flight went smooth, except I was in a window seat and the wall and my feet were freezing. I found it difficult to sleep due to being so cold, I also was using 2 provided UAL blankets and could not get my feet warm. This was annoying, but I still made it there on time and safe.

I was very disappointed with my experience at the United Airlines baggage check. The representative was rude and unhelpful. I was required to remove approximately 1.5 pounds from my two checked bags, even though it was a very small amount over the limit. The interaction was unnecessarily unpleasant, and I expected much better customer service. I hope United will review this incident and provide additional customer service training to its staff.

Cree was organized and pleasant. Plane had good seating but as it’s a shuttle toilets hadn’t been thoroughly cleaned (eg. bins too full)

Some flight attendants were great others were cranky. Seats were very tight and sitting on an aisle was very hard as the carts and people walking constantly bumped shoulder and arm.

Fight was delayed an hour due to operational issues ,then further delayed due to ground control for a total of about 1.30 hours. Salad was completely frozen and flatware was so cold you could barely handle it. Crew was friendly and professional and the flight was smooth. The aircraft was clean and well-serviced.

Horrible! I paid for a straight flight from Chicago to London. A week before trip it changed and now I had a connecting flight. Our flight was delayed an hour and a half because our flight crew was still flying in from CA. Forty passengers ran from one plane to the next. The next United Airlines flight was delayed two to three hours because of mechanical difficulties. They had to ready another plane which took time. I missed my scheduled excursion in London. 😢

Flight delayed for 2 hours due to a part. The plane sat waiting for boarding for a long time and during final preflight inspection the issue was found. Why not do the preflight inspection sooner if you know the plane is being used?

All good, useful to have the united app from check in to boarding

The flight was clean and on time, the crew were all very nice and we got the seats we booked. Plenty of food and beverages. The seats are too close so it’s very difficult to try and sleep comfortably.

The flight from Dublin to London was short but they charged for any food or beverage. I have never paid for anything except alcohol on a flight before so imagine my shock at being charged nearly 4 pounds for a cup of tea. I once took an hour and a half flight (different airline) within South Africa and was served a complimentary dinner. It’s minor things like this that might make me hesitant to choose Aer Lingus over another similarly priced airline.

Excellent cabin crew. They helped a number of passengers with mobility challenges and a mother with a 3 year old and an infant. Better than most other airlines by far. Well done Eduardo!

Good, I slept the entire flight so I cannot add many inflight details

Air Lingus was in no hurry to get us on the plane as sat at the gate a long time before they boarded us. Then they leave us on the tarmac for an hour. They were no help to let me know what I needed to do to get home. I had to navigate London Heathrow with 0 help from them.

There was a 6h delay with limited updates . When we got to Manchester the bus took ages to get to arrivals and we missed our train, dinner reservation. Basically lost a whole day due to arrivals Lingus!!

Great. Has a problem with DOB. Fixed 4 us. Led to a 5 hour earlier flight to London!

My flights with Aer Lingus were very good and I will definitely fly with them. Again in future trips to Ireland and Scotland.

Amenity kits were never handed out. There was zero friendliness and assistance by crew. Food was uneatable. One drink was offered and no wine, with dinner or before or after. Cocktails and beverages were not encouraged and when I asked for water, none was given. Poorest, most cramped business class flight I’ve ever been on.

I fly to the USA every 6wks on Ave and 99% of the time I fly Aer Lingus. If I fly BA I’m always disappointed. My only criticism is the food. I’m vegan and over the last year it’s got slightly better these last couple of flights but on the whole it’s not good! Salad and fruit salad for breakfast and that’s also the starter and desert for the lunch/dinner and the main is usually rice with fried veg 😳the pasta is pretty good though. That’s been the last 2 meals…. Everything else is fantastic.

The flight was half full and I presume that the next few days are even less busy not sure why they are still charging a premium to change a flight.

After boarding, the AC was shut off on the flight. At business class, I really could not breathe. I was absolutely dripping sweat. I was told by the FA that there was nothing they could do but I could stand by the door until departure. So, that's what I did. I was clearly in the way while the FAs were trying to do their work, but I had to be able to breathe. After that, of course, I had sweated up a lot so was very uncomfortable for the six hour flight.

Our flight was cancelled while we are on our way to the airport. So, no notice. We were rescheduled to another airline with a 2 hour later takeoff and so arrived at our destination on time. We pre-paid American Airlines $190 to upgrade our seats. No refund. So no use for AA or Kayak.

Terrible, horrible, disappointing- without telling us they changed planes and moved and separated our seats to opposite sides - said they changed seats putting us together - got to airport to find no, they did not - we sat opposing sides of plane - food overly salty to inedible, never saw stewardess but once - it was terrible

My wife and I love to travel, so we fly a lot. We've already logged 381,075 miles and with practically every major airline. But this flight was very disappointing. It started off well, with no delays and a new plane. But when lunchtime approached, all that good impression was ruined. Instead of white tablecloths, we were offered small, dark placemats, which, as it turned out, were perfectly adequate for the food. All the food offered—and my wife and I only took fish, and the meat—was not just bad, it was downright disgusting and not heated enough. The same applies to the appetizers. This was the first time in many years of traveling that we've been offered such disgusting food.

Lost luggage stuck no clothes and no word after 2 days leaving on cruise no stuff or clothes

This particular flight wasn't very full at the back, so there were three seats available for spreading out and getting relatively comfortable

Original flight delayed several times and finally canceled at 2:30 in the morning. Staff at the gate was not very helpful in resolving problems or communicating why there were delays. I spent 34 hours at the airport before I could leave, they couldn't book me on another early flight even after canceling my original flight. Next flight available after my original flight was canceled was 22 hours later. I will never fly American Airlines again.

It was good, the staff was friendly and it was a typical flight to Europe.

First leg of the flight was delayed by 2 1/2 hours with very little communication. We scrambled trying to talk to airline people at the airport about our connecting flight and received all different answers and no help. We ended up at our destination almost five hours when we were supposed to arrive. We ended up missing an afternoon that was already paid for due to the delays.

Flight left 2 hours late as it had to wait for luggage from American to be loaded. This cause me to miss my flight to Athens. The USB ports were broken so by the time I arrived in London my phone was out of battery.

Movies were old and third rate. Very poor on a seven hour flight. Food was OK but not business class caliber

Although the flight from JFK to Keflavik is not inexpensive, Iceland Air offers nothing but water, no soft drinks, to passengers without a charge. The seats are uncomfortable, there is no leg room, and there was no available internet to purchase.

We got to the runway and had to go back to terminal to have plane worked on, which is fine, but the 40 minute connecting flight was already gone because of this delay and had to wait 5 hours to get on a different flight and only got a meal voucher which I didn’t see the email until after I had already ordered and paid for food. I feel I should be compensated.

Horrible. My dad was recently hospitalized and diagnosed with lymphoma and Icelandair refused to refund flight even though I had a letter from his physician.

Screen didn't work, and neither did the button to tilt the seat even though the seat was comfortable

Worst airline I’ve ever flown. Delayed 5.5 hrs, missed connecting flight, and missed an entire day of vacation. Zero customer service

Everything sucked. No food, one small glass of water, a tiny coffee, 5.5 hour delay with no customer service. Would never recommend flying them.

Our three ski bags did not arrive and are still not delivered, one full day later. With one ski bag not traceable at all. I would not fly Iceland Air again.

Great crew, bumpy landings, two-hour wait for baggage with no communication or explanation. Will not fly again!

Decent service - nice seats. Crew were not overly attentive but can’t complain overall for the money

My bags were lost. I waited in a line for 5 hours after I landed and got no resolution to the issue.

Comfortable seats, good service overall. The food could’ve been a little bit better. The boarding process was slightly chaotic and in fairness, not all of that is related to the performance of British Airways.

They gave away my business class seat. No explanation and no apology. Told me I had to take the downgrade if I wanted to get to India. Then no WiFi for 10 hours. Just ridiculous. We should not work with this company at Deloitte. They don’t know how to run a business.

Lady next to me was coughing profusely the entire flight, other lady moved seats because of it, 8 hours of that during an overnight flight is a bit much.

The seats are extra cramped if you are taller than 5’8! Spring for the extra legroom seats for sure if you have a long flight!

Very disappointed with British Airways. It has been over 24 hours and I still have not received my checked baggage or any proper update. Customer support has been unresponsive, making the situation even more frustrating. Poor baggage handling and lack of communication seriously impacted my travel experience.

Cancelled flight and re booked seats were a downgrade. British Airways said the upgrade was t available but when I checked it was but then they wouldn’t make it right

Overall ok. Best part has always been the sundae dessert.

Very good staff members with sincere passion and responsibility in their job.

Boarding was efficient and quick, crew was very attentive, seats were comfortable.