Find cheap flights from Illinois to Florence

Cons: "Terrible logistics. Stuck on tarmac because they couldn’t clear the previous plane out of the gate. Fellow passengers missed their connecting flights."

Cons: "Canceled flight caused me to remain in a hotel for another day. Confusing check in. No one to help. Machines broken. Unable to disembark from the plane. Bad logistics all the way around."

Cons: "Same old tiny uncomfortable commuter jet."

Cons: "First time we have flown First Class on American Airlines and service was outstanding and perfect! Thank you for an amazing experience!!"

Pros: "Timelness"
Cons: "More leg room"

Pros: "Seat uncomfortable. I am an elite flier and was put in an n uncomfortable middle seat with no choice."
Cons: "Seat should with choice."

Cons: "When the delayed flight landed, the crew should help expedite those connecting to other flights. They should announce our connecting gates so that we don’t have to look it up."

Cons: "2 hour delays on both flights of a round trip"

Cons: "4 hour plane availability delay - of course planned on weather but not planning"

Pros: "You got us there safely."
Cons: "Not sure who is at fault for running out of de-ice solution, but keeping us sitting on the tarmac without air ventilation for almost 3 hours... with only an apology and a last minute glass of water? that was terrible customer service."

Pros: "Flight left St. Louis on time,"
Cons: "My connecting flight was cancelled while I was in the air. Customer service was SWAMPED with cancellations with only a handful of staff to help. My plane was a mechanical cancellation so I received a food and hotel voucher. Trying to get another flight from LaGuardia to YYZ was horrible."

Pros: "On time"
Cons: "Having to walk from concourse b to concourse e for my connecting flight in less than 15min before the doors were shut. Was literally in my seat for 5min and the door was shut. Most people (older or families) would have missed it. Shame on CLT or American Airlines"

Pros: "Flight did not take place because of cancelled return flight. the whole itinerary was cancelled."
Cons: "because of cancelled flight I had to schedule a new itinerary directly through American Airlines. The cost increased from $947.50 to $1,873 plus airport parking for 17 days."

Pros: "One flight attendant was very nice and petsonable."
Cons: "Already checked in and then flight canceled 10 hours before departure. Paid for preferred seating but rebooked on smaller aircraft full and had to sit in last row. Not happy and arrived 2 hours latet than original flight. Tried to explain this at gate to American employee but she told me to sit down until name was called. Probably could have had better seats earlier if she could have listened to my issue but she wouldn't listen to me. Didn't even have the chance to tell her what had happened."

Pros: "A cheap option to upgrade to 1st was offered that ended up being a net 0 cost upgrade for me so I took it. Comfortable on an old (but oh so nice) aircraft."
Cons: "Arrived 30 minutes early to the airport but then had to sit at a remote pad so that we ended up being 5 minutes late to the gate. A short transfer was made even more difficult, and a massive waste if time and fuel sitting and waiting. Figure out your gates early and better, and move around if needed. At the very least, bring up some stairs and buses to get passengers to the terminal and then tow the aircraft in when you have a gate available."

Pros: "Great seats in first class"
Cons: "N/a"

Pros: "Fast"

Pros: "The crew was great"
Cons: "The seats were not comfortable and boarding was a pain. Not sure why you wouldn’t want to board from the back to front. Weather grounded us at our loading airport so we were stuck with the option of staying the flight or going in the lobby."

Pros: "The pilot was great. Avoided turbulence and arrived about 20min early. Easy to find seat and stow bag. Smooth takeoff and landing."
Cons: "Alaska airlines was who I thought I was riding with but the itinerary changed past min. Gate change and the airline itself was changed. Really confusing since I printed my boarding pass the night before."

Pros: "Everything went smoothly."

Cons: "Me 6’ 200 lb sitting in middle seat next to somebody that needed 2 seats for self (pls understand I’m not unsensetive nor prejudice just stating a fact). I requested to sit in last row (of both sides of plane that were empty but attendant said sears reserved for attendants - 2)."

Cons: "Flight connections time was not enough for mam with infant.we missed the flight should better set up that kind of big airport"

Pros: "To be fair. The flight is only 50 minutes. By th time you get a drink it's time to land. It is completely unfair to the staff to have to do that. A flight like that. Have a box with a snack and some coolers that have 5 different beverages. I wouldn't even sell booze. I person can hold out for a flight that shot to get one on the connection or in the terminal."
Cons: "It's always a cramped flight. Nothing to be done except use a bigger, more spacious plane. The good thing is it's the fastest way to get to Chicago from where I lived it would take 6hrs by car."

Pros: "Mostly friendly staff and quick flight time."
Cons: "Only half the plane got snacks and drinks. Additionally, I was forced to check my bag, which is a pretty big deal because I was connecting to an international flight and was unable to retrieve my prescriptions in all the rush to check my bag."

Pros: "I was so happy I could check in online and boarding was a breeze. I actually got to sit by the window when my original seat was in the middle. So nice of the ladies to suggest it to me."
Cons: "No complaints"

Cons: "The video monitor for my seat was broken. So, low entertainment score."

Pros: "On time take off"

Pros: "A nonstop flight, with a friendly efficient crew, met my expectations. A crew member went above and beyond when I asked for a coffee stirrer with my coke and ice."
Cons: "I've been spoiled by another airline's access to screens on the back of the headrest. I have my own hand held devices to entertain myself instead."

Cons: "Flight was late, got a message from Kayak that it was delayed 3 hours...thank goodness I happened to check again, because then it was only delayed for 41 mins, then it gave me an update that it was only 21 mins delayed, then went back to 41! Pretty inconvenient, and it would have been nice to get a text, not just some silent pop up"

Pros: "Got to La Guardia almost 26 minutes early but then waited FORTY minutes for the gate!"
Cons: "AA needs better coordination with the horrible La Guardia airport"

Cons: "Delayed a total of four hous!"

Pros: "Flight was on time, staff was friendly and boarding was organized."
Cons: "I'm a small person (5'-2", 105lbs) and I didn't have room to breathe in that tiny little seat."

Pros: "Smooth - trouble free - calm process"

Pros: "Arrived to the airport well ahead of time and encountered lines so long that we were not able to make our flight. Only 2 attendants working and so many people had to be rebooked we didn't get another flight for 3 days. Did I mention I was traveling with a baby?"

Pros: "On time arrival"
Cons: "Everything else"

Pros: "Nothing"
Cons: "The storage are very small, by the time i boarded everything was full. I had to hand carry bags and i had to put it in front of me which is a very small space already, on top of that i had the window sit so i had no space to move. it was very uncomfortable, and flight was delayed. We sat there for an hour before taking off but i understand its due to the weather but it was my worst plane ride not worth 300dollars. I will not ride american airline again."

Pros: "JAL is customer oriented and it's always a pleasant experience. Unfortunately, though the return trip is also JAL, the cabin crew isn't."

Cons: "Everything was great."

Cons: "Only suggestion would be to make the connection process a little easier. If the passenger doesn't speak English, the fact you need to print the international ticket in Miami, then re-enter at checkpoint might create confusion."

Pros: "The flight attendants were great and very friendly!"
Cons: "The wifi wasn't very good so I couldn't access the in flight entertainment I also had my own snacks so I didn't buy any food"

Pros: "Boarding was good, Good flight , good service , plane was small for the distance with limited space for movement ,"

Pros: "On time. Good leg room."
Cons: "Valet flight, i.e. even normal sized carry-on cannot be stowed above the seat We arrived at the gate 20 min before departure, due to TSA delays. But they closed the door and no one was around to even talk to. At least they put us in the next flight.... Still, as we're not checking in any bags, they could have let us in."

Pros: "Non stop"
Cons: "Airline"

Cons: "Boarding took forever, the flight was over 2 hours late which caused me to miss my connecting flight and my military orders were not honored - I still had to pay extra to take all my gear back to my duty station. Never had that issue with any other American airline."

Pros: "Crew was fine even when we had to sit on the ground for 1 1/2 hours for a repair."
Cons: "American Airlines didn't honor my choice of seats."

Pros: "I don't know how airlines get away with all the stipulations and regualations they have in the buying process there is. Otho g I like about the scam artist they are"
Cons: "The fact they they can just make it a policy and then because the employees have to have a job and enforce it blows my mind. 200 dollar transfer fee plus the difference in the ticket when it's over two weeks in advance. You people are scam artist"

Pros: "You provide me with the best ticket prices and to me that was the the most important part of of the trip thx"
Cons: "The airlines charging for your luggage"

Pros: "Plenty of leg room no entertainment so I dozed."
Cons: "People stuffing oversized bags in overhead."

Pros: "One I love free sodies and two I love free sodies with a smile. I definitely got both with this flight crew."
Cons: "Not enough sodies and I couldn't smell my own farts."