Pros: "Amazing crew"
Cons: "I had booked a window seat, the when I went to board, it was changed to an isle seat. I find that I dislike the sole due to the rudeness of people in general and I kept getting hit with purses and such from passing passengers."
Pros: "Easy boarding. Good entertainment. Didn’t bother me too much."
Cons: "Better good. More comfortable seats"
Pros: "Fast/ efficient"
Cons: "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"
Pros: "Comfort, efficiency and entertainment were great."
Cons: "Crew was a little sassy and sour. Maybe one gal was in a happy mood."
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Pros: "Overall was a good experience"
Cons: "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"
Pros: "Having the whole center three seats to myself. The food and beverages were really good as well."
Cons: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."
Cons: "It was too cold on the feet during the night. The blanket was not enough. The food lacked good vegetables. The asparagus was too tough. If you wanted to avoid sugar, you could not eat breakfast."
Pros: "very helpful and pleasant crew. Warm wet towels are a nice touch. I like the water bottle for each passenger at the beginning of the trip."
Cons: "Slight problem at first with entertainement at my seat that did not work ,but a crew member restarted it and it worked fine after that."
Pros: "It is good to be able to go straight to Paris without connecting."
Cons: "Boarding was a bit slow."
Pros: "Gate agent was great"
Cons: "They didn’t have a pilot assigned to our flight. Had to wait 3 hours for a pilot to arrive. 😞. Thank goodness I wasn’t in a hurry to get to my destination."
Pros: "It's American you know what you get"
Cons: "No room as always but you have to wear a mask next to another mouth breather and they still keep it hot!"
Cons: "Flight attendants not enforcing mask rules. Unfortunately, many people on my flight seemed to think they're not concerned by the pandemic, and were keeping their noses out of their masks, or frequently removing their masks"
Pros: "Plane wasn’t full, they allowed everyone to spread out in the plane"
Pros: "I liked that the armrest came up and that the walkway was a bit wider than other airplanes."
Cons: "Larger seats"
Cons: "The flight attendant was outstanding. Flexible. Good sense of humor and very professional"
Pros: "The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job."
Cons: "There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight."
Cons: "Well the flight was delayed out of Indy and then due to some emergency at Ohare, we taxied for at least 30 minutes causing me to be late for my connecting flight and now I'm still here waiting for my new flight which is delayed."
Pros: "Nice crew! Specifically remember Monica"
Cons: "Boarding was inconvenient and the plane was half empty, leaving the majority of the passengers in the back. I’m sure it’s because of weight distribution but it’s still kind of annoying."
Pros: "Crew was attentive and professional."
Cons: "The lady behind me was a bit of a crank / wouldn’t allow me to recline the seat / kept pushing it up. REALLY , that 3 inches was affecting you . SMH"