Cons: "Mechanical issues - 2hr delay"
Pros: "Fast, clean and good"
Pros: "Crew was very friendly."
Cons: "Delays were extremely frustrating and I received multiple emails with time changes. The original flight I booked was for 9:45 pm and via scheduled and unscheduled changes, we left at 11:45 pm. Rather than arriving home around Midnight, I got home at 2:15am. Also no space for carry on. Bad experience"
Pros: "Crew was very welcoming"
Cons: "Maybe more breakfast snacks"
Pros: "The plane was comfortable"
Cons: "The flight was delayed by 1.5 hours so would have preferred to be on time"
Pros: "Crew great. Seat actually very uncomfortable. Cushion was worn out."
Cons: "Tv wasn’t working."
Pros: "Loved the movie and tv show selections available"
Cons: "Direct TV did not work for me. Really wanted to watch the AFC championship football game but I couldnt because direct tv wasnt working."
Pros: "Service, ease of boarding today"
Cons: "The entertainment Directv system did not work for 6 hour flight. JB reimbursedeack pax $15 for the inconvenience"
Cons: "Flight delayed by 3 hrs"
Pros: "More leg room, longer seat belt"
Pros: "The entertainment! The free coffee! The legroom! We left right on time and actually landed early! Pilot communicated well as gave us a heads up that there was going to be a little turbulence."
Cons: "Not JetBlue’s fault by any means - but lots of people were coughing on the plane"
Pros: "I liked the quick check in and everyone was polite and efficient"
Cons: "I don't have any negative comments"
Pros: "comfortable and roomy seats. polite hosts. First trip on JetBlue but won't be my last. Thanks for a pleasant flight"
Pros: "Flight on time."
Cons: "The cabin too cold."
Pros: "I don’t think it’s a good idea to change flight time to an earlier time. I missed my flight and then had to deal with the attendants at BWI. They were very rude and unhelpful . The only person that was helpful was a woman by the name of Natalie. I spoke to her over the phone and she was awesome ! If it wasn’t for her my experience would have been horrible. I do not plan on flying on Jet Blue ever again. I thought I was saving money but I ended up spending about 200$ more due to hotel cancellation and over priced long term parking at National airport in DC."
Cons: "Read above!"
Pros: "The kindness of the crew"
Pros: "everything was easy and smooth."
Pros: "I thought it will be like sprint barefoot stuff. But, the app is very convenience. I joined the JetBlue immediately."
Cons: "I like the entertainment as well as the water."
Pros: "Almost everything was great"
Cons: "Slight delay, but good"
Pros: "There is more room on JetBlue."
Pros: "Space, tv and service in general."
Pros: "Smooth flight, friendly staff"
Pros: "I liked that I arrived safely albeit it 6 hours later than I was supposed to land."
Cons: "Our flight was delayed. We were not told our flight was delayed until an hour before the flight was to take off. Then they kept switching the time we were going to take off later and later then earlier then later and later. It would’ve been nice if we got an updated time that we were going to leave- just say come back in six hours rather than make us get up and get down, board the plane, then get off. and get up again then change gates I could not get any work done. I understand that sometimes schedule can be unpredictable but this was ridiculous. One plane that was supposed to leave after us actually left before us and people were getting upset"
Pros: "Crew was very attentive and sincere"
Cons: "My seat was dirty with food crumbs, padding worn out, very hard and jno lumbar support"
Pros: "Prompt in trying to get passengers boarded quickly."
Cons: "This flight was delayed multiple times, however there was no announcement made until well after the last electronic notification. My phone along with other passengers at either went dead or was charging so no one got the notification so later on. I feel to remedy this situation or to prevent it from happening at all there should have been notifications through the loud speaker at the gate were passengers were waiting."
Cons: "Delayed. Uncomfortable seat. Old entertainment system."
Pros: "Great pilot...great landing"
Cons: "Stupid people"
Cons: "Normally I love Jet Blue but we were delayed first for three hours. The only reason I even knew was because I asked someone if I was at the right gate because it didn't state it was a JetBlue gate anywhere. Then we were delayed two subsequent times for a maintenance issue and a gas issue. That didn't inspire any confidence whatsoever. We were also told we would be receiving a flight credit which I have yet to see."
Cons: "Plane was 1.5 hours late."
Pros: "Comfortable seats, overhead storage, friendly staff."
Cons: "No kiosk - had to wait in line even though we had already checked in the day before. Only 2 staff at the check in desk in Mexico City."
Cons: "Seat were at but wore down."
Pros: "Quick boarding; friendly staff"
Pros: "Wonderful service, easy boarding and the flight crew was excellent. Love their flexible baggage rules. Flying with two kids and they made it so easy, a true pleasure! We will definitely be flying with them again."
Pros: "Helpful, friendly staff."
Cons: "No blue chips!!"
Pros: "Friendly staff, re-booking with partner airline super easy."
Cons: "Always late so far."
Cons: "1.5 hour delay due to mechanical issues"
Pros: "I enjoyed the crew the food the entertainment as well as the comfort of the seats and the help that I was given on the flight though the ticketing servicing agents could have been more helpful given the extremity of my situation"
Cons: "I'm not sure if this is a mistake through JetBlue or el al Airlines when creating my flight but I had to pay $50 out of my own pocket to fix their mistake because they had placed me on the wrong flight back home to Baltimore while my sister and mother were on the correct flight leaving me almost stranded and Boston for another 6 to 8 hours I'm so frustrated with not only JetBlue but with LL Airlines because I'm not sure whose fault it is."
Cons: "The flight gate was changed last minute--only one or two announcements."
Pros: "We had two delays and a last minute gate change."
Pros: "As usual, everything was excellent! Traveling can be very stressful for some people, but I really recommend traveling with JetBlue; personally I feel like I'm at home, very comfortable. Thank you and keep up the good work!"
Pros: "It was a typical flight. Just what it should be nothing extrodinary, nothing bad"
Pros: "Our plane had mechanical problems so we delayed leaving Miami for 2 hours. The rep did a great job of keeping us up to date in the status of the new plane, and the crew boarded us in record time."
Pros: "crew was friendly, sets were pretty comfortable."
Cons: "not as clean as it could have been."
Pros: "Most things were great"
Cons: "Way too cold. I had my vent completely closed and still had a string stream of ice cold air blowing on me from spaces in the overhead panel."
Cons: "Flight attendants and First mate didn't show up on time, they called in the reserves, Then got on plane with them and the planes logs weren't up to date, the grounds crew then left to do another plane. Once we got off, we were informed that NJ airspace was restricted at the later departure time, and had to fly extremely out of the way. 1:45 later and arrived to destination, Missed train and and stuck now."
Pros: "My favorite was the fact that the seats were big enough that I did not once have to come into physical contact with the person next to me."
Cons: "Flight was delayed a few times but at least they gave me a heads up ahead of time ((just flew American the other day, was delayed a few times, and received NO notifications about it), so I really don't even feel like complaining about it."
Pros: "The staff was friendly and professional."
Cons: "Their entertainment system was not working. Oh well~"
Pros: "Fast/ efficient"
Cons: "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"
Pros: "The crew was amazing and smooth flight"
Cons: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Pros: "all good"
Pros: "The flight was 90 minutes late"
Cons: "On time performance"
Cons: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."
Pros: "Very helpful flight crew."
Cons: "A little unexpectedly bumpy."
Pros: "Nice comfort plus seat. Nice host staff"
Pros: "Crew was nice"
Cons: "It would have been better if the flight wasn’t 3 hours late."
Pros: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Cons: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"
Cons: "It was too cold on the feet during the night. The blanket was not enough. The food lacked good vegetables. The asparagus was too tough. If you wanted to avoid sugar, you could not eat breakfast."
Pros: "Smooth flight. Everything was great."
Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."
Pros: "Everything was great everyone was fantastic. F"
Pros: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."
Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."
Cons: "Never told why we were delayed by more than 90 minutes"
Pros: "Everyone was friendly and got us to our destination"
Pros: "The pilot was extremely informative The stewardesses were helpful It was a delayed flight and they made it relax"
Cons: "Bad weather at LGA"
Pros: "In general the crew attitude toward passengers"
Cons: "Toilets have been modified that a person could barely do his needs"
Pros: "Upgrade to ComfortPlus. Movie."
Cons: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."
Cons: "The leg from Atlanta to Pointe de Pitre had no wifi or even old style entertainment. Bring a book!"
Pros: "The staff was wonderful and the flight was smooth"
Cons: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Cons: "JFK was depressing but not Delta’s problem."
Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"
Pros: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."
Pros: "No wifi couldn’t do any work"
Cons: "Was looking forward to completing some work but the wifi never came on."
Pros: "Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats"
Cons: "Spacing with seats"
Cons: "Terrible staff"
Pros: "very little"
Cons: "Could they make sears smaller? The plane was really old too."
Pros: "The crew was nice and helpful."
Cons: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."
Pros: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."
Pros: "The costumer services."
Pros: "Comfortable seating and roomy"
Pros: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Cons: "Lavatory was unusually smelly no charging port"
Pros: "Delta is definitely the jewel of commercial airlines. I understand making money depends on how many bodies you can transport at one time. But as a large man the seat size and leg room could be improved. I unfortunately cant afford first class to remedy this problem."
Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."
Pros: "Crew was excellent"
Cons: "It was delayed"
Cons: "My original flight from IND to LGA was cancelled due to weather and I was rebooked for the next day. I was forced to spend a night in a hotel near the airport. Then my flight the next day kept being delayed, first 5 min, then 20, then 40, etc until 2.5 hrs. Since the delays kept increasing, I decided to rebook on another flight with a very tight connection in Detroit--the only other option. When my flight arrived, the other fight was already boarding and I ran to make it. Luckily I got to the gate in time, just before the door closed. The original flight ended up with a 3.5 hr delay!!! That is unacceptable."
Pros: "Loved the onboard entertainment and the flight attendants were great."
Cons: "I travelled w/ one adult and two infants internationally and could not book the infants' tickets online had to do it over the phone. When we got to the airport we had to pay $255 for 5 bags, that's almost another ticket."
Cons: "Our carry-on luggage was taken away from us because the gate agent decided it looked too big. A family of four with luggage larger than ours was allowed to carry theirs on. Our luggage was then sent down to the baggage carousel at Baltimore. We took carry-on to avoid this. I don't think we will fly Delta again."
Pros: "Frontline staff were nice."
Cons: "Our flight was canceled last minute. Instead of a direct flight to start vacation, we ended up with a five hour layover in Atlanta. And to top it all off, they tried to double charge us for a checked bag fee."
Cons: "Not a lot of leg room"
Pros: "Plane wasn’t full, they allowed everyone to spread out in the plane"
Cons: "The seats were tiny! I'm a big woman, but not a huge one and I struggled to get my belt on. Considering how nice their seats are, this is one of the smallest seats I've ever sat in!"
Pros: "The entire crew and the landing"
Pros: "I liked that the armrest came up and that the walkway was a bit wider than other airplanes."
Cons: "Larger seats"
Cons: "The flight attendant was outstanding. Flexible. Good sense of humor and very professional"
Pros: "The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job."
Cons: "There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight."
Cons: "More leg room, more attentive to customers with disabilities"
Cons: "Well the flight was delayed out of Indy and then due to some emergency at Ohare, we taxied for at least 30 minutes causing me to be late for my connecting flight and now I'm still here waiting for my new flight which is delayed."
Pros: "Awesome Customer Service"
Cons: "The plane was not full. I sat in row 32 with two people on either side of me. In the row in front of me there were no people in it. What’s up with that? We also sat on the tarmac at the time that we were supposed to be deplaning. We were waiting on another plane to back out of the gate for 10 minutes. What’s up with that?? American Airlines, get your act together!!!!!"
Cons: "Over 45 mins for bags to get on the belt ? Ridiculous. Won’t fly with AA again"
Pros: "Row to myself. Big plane."
Cons: "Still need more wgroom as someone over 6 feet tall."
Pros: "Super great flight attendant in first class. Very friends and beautiful smile. Nice to see on stressful days traveling. Nice job!"
Pros: "Amazing and comfortable"
Cons: "We left a little late."
Cons: "Nothing was wrong."
Cons: "Getting canned and put on a flight five hours later. Good job AA"
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Pros: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Cons: "Did not dislike anything on this trip."
Cons: "Horrible customer service I will never fly with American again"
Pros: "It was as good as one has gotten used to"
Cons: "It was only as good as one has gotten used to"
Pros: "The staff"
Cons: "The snack selection and lack of entertainment"
Pros: "No problems."
Cons: "All was well."
Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Cons: "We arrived 30 minutes early but then we waited 30 minutes for a gate."
Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."
Cons: "The space between seats are too small, and the seats do not recline enough (very uncomfortable)"
Pros: "The plane was new and nice looking"
Cons: "The flight was delayed. The crew was rude . Seats were not assigned until boarding NPILWL3B. Of course they give you the worst seats."
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Pros: "Friendly flight stewardesses!"
Pros: "the flight was great and comfortable"
Cons: "Flight cancelled. Thanks, Obama."
Cons: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Cons: "4 delays and two flight changes... I was late and it was crowded"
Cons: "Flight was late, no info why, when landed in DCA NO GATE AVAILABLE - and that is past 10 PM."
Pros: "Great service, good window seat, smooth flight"
Cons: "No music/radio at my seat"
Pros: "The flight attendants on both flights were very friendly"
Cons: "They changed my flight without telling me about it. My first flight was at 8 but my plane was late. When I went to the ticket counter they changed my flight and didn't tell me when I was getting to my destination"
Pros: "Roomy seat, great price"
Cons: "No ice in my water."
Pros: "The crew and the comfort"
Cons: "The entertainment"
Pros: "Overall good experience"
Cons: "Delayed almost an hour."
Pros: "The crew was good."
Cons: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."
Pros: "Made it to LGA"
Cons: "Didn't make it home"
Pros: "Senior flight attendant and pilots were friendly and competent as were the checkin personnel. We also appreciated the fact that the flight was on schedule. Lastly, we were pleasantly surprised with the cleanliness and comfort of coach."
Cons: "No major complaints."
Pros: "The flight from CVG to LAS pretty quick"
Cons: "Allegiance staff at Check-in staff are very rude AMD full of themselves, instead of explaining they expect every traveler know policies of allegiant, there are no boarding pass scanners and to print for you they want $5 if not they force to download their app so that you can get the boarding pass that can be read by TSA scanners ridiculous!!"
Cons: "They charged $3 for water, nothing complementary."
Cons: "Great crew and smooth ride"
Cons: "It's a low cost, no frills flight option. But we left and landed on-time and that's what I wanted."
Pros: "Boarding was quick and efficient. The aisle was nice and wide which makes walking to seats easier"
Cons: "Not the most comfortable seats"
Pros: "Quick boarding, on time."
Cons: "The flight attendant checking people’s bags and boarding passes at the gate was not friendly."
Cons: "Seats are uncomfortable"
Cons: "More space under the seat in front of me for my carryon"
Pros: "Half empty and on time"
Pros: "The crew was good and the flight was smooth."
Cons: "The seats were far too close to have any kind of real comfort."
Pros: "Flight attendants were great."
Cons: "Bag check agent could have been a little more friendly."
Pros: "Nothing is good on this flight. It was delayed by 7 hours and the communication is not proper"
Cons: "Customer service"
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Pros: "I finally got home"
Cons: "We took off 3 hours late. No transparency about what the delay was or how long, they just kept stringing us along 30 minutes to an hour at a time."
Pros: "Crew was great"
Cons: "Earlier delay notification"
Pros: "Arrived ahead of schedule."
Cons: "Airbus seats are as uncomfortable as school bus seats."
Cons: "The flight was delayed 30 minutes"
Pros: "Flight attendants were nice."
Cons: "There was no one working at the counter when we arrived at the airport and there was already a sizable line. We waited about 10 minutes before anyone showed up to assist customers. Not sure what was up with that. Very uncomfortable seats and crowded seating on plane which is typical these days everything else went fine. Flight left and arrived on time."
Pros: "Great airport for getting to Florida. Good prices"
Cons: "Flight was delayed 6 hours."
Pros: "People in my row."
Cons: "So many charges at every step. $5 for boarding passes?"
Pros: "Standard no frills airline"
Cons: "No room for overhead bags near my seat. I paid $25 to sit up front and $35 for a carry on. I paid extra with the goal of deplaining first. Crew refused to allow me to stow the bags in the front bin, had to place it 10 rows back. If I didn’t run to my gags as soon as Wen landed would have been the last to deplane. If allegiant is going to charge so much for carry on, they need to find a way so front passengers are not squeezed out like this."
Pros: "Would highly recommend the connection and the Allegiant jet was a fairly new Airbus, very comfortable."
Cons: "The seating is terrible. Everyone is like sardines packed away."
Pros: "Wow, what an awesome flight , crew, price, and nice airport. Doing to try this again next time."
Cons: "Took forever to get the bags but hey , it is Christmas !"
Cons: "Ground crew at ticket very slow and inefficient. Two groups missed their flight because of it."
Pros: "Keep the free snacks and drinks, NA or soda, I really just miss the legroom (nearly 6’ tall) and cushions, a chair that can ease back a bit. All airlines do this but you are worse than frontier, the major carriers have skimped but not like this."
Cons: "3 hour torture chamber. When she said it was their goal to make us comfortable, but more importantly to keep us safe I snorted laughter. It was a bit better and a lot shorter than the dark passage"
Pros: "On time and very efficient"
Cons: "I understand that Allegiant has a pricing structure to implement, but forcing passengers to keep personal items between their feet when most of the overhead compartments were empty was just insulting and ridiculous - not to mention dangerous. In the event of extreme turbulence (or worse), all those personal items would be flying around the cabin."
Pros: "Great flight. On time. Easy on. Easy off. And amazing fares."
Cons: "Everything great"
Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."
Pros: "Flight itself was low in cost. Also, crew member on departure from Fwb was a real sweetheart. E-boarding pass was nice."
Cons: "They charged for everything! Seats, luggage and small snacks. Good thing you can bring your own."
Pros: "Cost. I felt like I got what I paid for. With big name carriers I'm never quite sure what I'm paying for. Allegiant got me from point A to point B in the same manner. I just didn't get complimentary peanuts. And I'm quite okay with that. Seating, space, cleanliness was the same as other carriers. As long as Allegiant maintains their planes I'll keep flying with them."
Cons: "Everything was satisfactory. I don't have any complaints about this flight."
Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."
Pros: "The crew was exceptionally friendly and helpful."
Cons: "Seats don't recline."
Pros: "direct flight to where i wanted to go was great initial fare was very low, add-ons added up though."
Cons: "flight out was handled by Miami Air, lost the money i spent on a seat. everything costs extra, including printing a boarding pass. the app wouldn't let me check in so i had to go to the desk. i had to show the person that the app told me to go the desk then she printed the pass for free."
Pros: "On time. Courteous stsgg. Great price."
Cons: "All was great"
Cons: "Seats are ridiculously close, hard and incredibly uncomfortable. Round trip both flights delayed. First and last time"
Pros: "Nothing about it at all"
Cons: "I didn't like the turbalance on the plane I didn't like the service check in line Need more people helping in the airport"
Pros: "Quick flight."
Cons: "You have to pay extra for everything."
Pros: "pleasant flight got there and back safely"
Pros: "friendly crew clean plane, speedy service"
Pros: "Excellent direct flight at good price"
Cons: "Flight 339 not listed on TV monitors at Boise airport"
Pros: "Having to bug hotel staff to make sure to print boarding passes to avoid a $5 charge for each...having to pay for carry-on bags in advance and then unstuff them in the cramped aisles while boarding because the overhead compartments were too small...flight delays on each leg of the trip...staff that seemed lobotomized...seats that have a bar jamming into your lower back and don't recline.... etc., etc, etc, etc, Plus stupid coporate name and a logo that's hard on the eyes! ALLEGIANT SUCKS from its nose to its tail fin."
Cons: "I moved my seat when I checked in to sit with a friend and paid about ten bucks for a different seat. I didn't think much of it until I got to my new seat and realized I had paid to sit in a seat that was basically a bench that didn't recline and was right in front of the bathroom so it rattled every time someone flushed. Classy."
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Pros: "It was cheap and was no different than other flights I have taken."
Cons: "Their station at the airport didn't open until about an hour before my flight."
Pros: "Crew was super pleasant and chipper. Passengers seemed to have a handle on how to board in a timely manner."
Cons: "Management could schedule time for maintenance software updates so as not to affect departure time. We were 20 minutes delayed."
Cons: "Flight was delayed to 5pm. But left almost an hour early. Flight left without me. Not much notice to other passengers. Every airport display and the gate display said 5pm. Many passengers left behind"
Pros: "Terrible seats, very cramped, but clean"
Cons: "drinks were not served to me"
Pros: "The cheap tickets"
Cons: "Expensive baggage, no free snack/drink"
Pros: "Nice aircraft & nice flight crew"
Cons: "50 dollars to check one small bag !!!!!"
Pros: "Price was better than other carriers. Seats were adequate, comparable to other discount airlines. Flight attendants did a wonderful job. Flight on time and uneventful. Good experience."
Cons: "I'm still not accustomed to the "pay for everything" approach to flying. I paid the $20 for a seat up front, and shipped my bag ahead via UPS to save money."
Pros: "Price of flight was very reasonable"
Cons: "There wasn't any catering. I always look forward to my vodka cranberry."
Pros: "Smooth taking off and landing"
Cons: "They ladys didn't check well when taking off, seats were layed back ...two in front of me. Didn't like how we had to pay for a drink, the paying almost for one suitcase was a sad face . Probably wouldnt use frontier again"
Pros: "The crew were all very nice and hospitable. The plane was clean, which was good. We arrived to our destination early."
Cons: "There were no complimentary beverages or little snacks, which would've been nice, although if you were willing to pay for them you could have sodas, alcohol, or chips. I gave entertainment 1 star since there was none."
Pros: "If you want to sit on an ironing board and than get asked to pay for water, this is the flight you want."
Pros: "Easy cgeckbin"
Cons: "Seats no adjustabe"
Cons: "Seats didn't decline"
Pros: "it seems you are on time!"
Cons: "got to gate 5 min late, no one there to help"
Cons: "So they charge for baggage right, well whatever the real issue is when you pay ahead for baggage and it doesn't add to your ticket so not only do you have to pay again you have to also pay more...bullshit!"
Pros: "There's not much I really liked about the airline"
Cons: "Not much to say. They flat out lied to everyone for multiple days as this happened. Flight was cancelled about 5 hours before I was supposed to take off while I was waiting overnight in the airport."
Cons: "Flight cancelled. No other flights offered & unhelpful/unfriendly ticket taker. Choice words will never use again."
Cons: "The flight was cancelled due to weather, which is fine, but the airline wouldn't help me rebook my flight."
Pros: "Not much to like... crew OK, newer aircraft but still cramped, uncomfortable seat. Low, initial fare but paid dearly later."
Cons: "[ 1 ] Not enough staff for volume of passengers at DIA (arrived plenty early as recommended). Could not access bag drop counter, too many others blocking it, had to go back outside to curbside check-in. Then, delayed flight (1.5+ hrs.) no reasons given. [ 2 ] Zero staff at IND to accept prepaid bag (add-on charge) until 2 hours before flight. [ 3 ] DIA - baggage claim delayed over an hour... "Sorry for delay..." no reason given. Barely had time to make reserved, prepaid shuttle to avoid additional 1.5 hr wait on top of 3.5 hrs. of drive time. [ 4 ] No "Air-sickness" bag. According to flight attendant, passengers must have used them for trash. No excuse --- between flight turnover time is for checking / restocking. Maybe if they would splurge and print something like "For Air-Sickness Use" on them, then what happened wouldn't have. Small, white, unmarked bags... looked like the free popcorn mini-bags given at events. [ 5 ] I believe in paying for what I get and getting what I pay for but this guise of no frills to keep fares low only to price gouge later doesn't cut it. $50 extra (round-trip at off-season rates) for a carry-on that I had to check because carry-on fees would have been $60. On-board snacks at airport meal prices. What's next... reservations and prepaid restroom tokens?"
Cons: "I was sitting next to this giant guy who took up half my seat. Not cool. It would have been nice if the flight attendants noticed and moved me."
Cons: "Frontier cancelled my Friday flight and rescheduled til Saturday morning. Had to cancel my whole trip because at that point flights were too expensive. Had to reschedule trip. Not happy at all!!!"
Cons: "We were delayed wit no apparent reason. Additional fees are ridiculous."
Cons: "We were stuck on the runway for 2 hours unable to get off the plane. A horrible experience."
Cons: "I've been on four Frontier fligts in the past week and a half. Every single one has been delayed over an hour because they weren't properly staffed. Just pay more to fly a different airline."
Cons: "Frontier airline Extras hidden charges 5 hour delay Horrible service Uncomfortable plane"
Pros: "The crew was great and the plane was clean."
Cons: "Boarding was chaotic and late. There were delays in the flights without any offer to help calculate when we'd be arriving at our destination nor any attempt to make it right (like with a small token such as a free food/drink item). You guys lost my luggage - the delays in all led to a 3.5 hour delay in me seeing my kids, who were staying up late to see me after I was gone for a week. Being inexpensive is laudable only if you provide equivalent service - my impression after this flight is its inexpensive and I got what I paid for...unless there is some overture to win back my business, I'll not fly Fronteir again and will be suggesting my friends and colleagues not either."
Pros: "Some sweet people at te check in counter"
Cons: "Some of the flight attendants seemed like they lacked training. When I asked a question I was met with blank stares. All flights were delayed."
Cons: "Every time we fly with Frontier we are always delayed for hours. My husband did not even want to fly with Frontier but i told him this time may be different but I was wrong. Flight was suppose to leave at 9pm we didnt leave until close to 12am. Also, I am pregnant so I was so looking forward to arriving on time and getting food and into bed. (restaurants close at 8 at the Indianapolis airport) Very disappointing will be the last time we fly Frontier."
Cons: "I did not like the fact I had to purchase everything on board including water. But, I got a cheap flight, can't complain too much."
Pros: "I had a great experience with Frontier I will definitely be traveling with them again in the future."
Cons: "Nothing I had a great experience"
Pros: "On time. Staff."
Cons: "Seats coming back were not as comfortable."
Pros: "I liked the crew and plane, smooth ride and easy security lines."
Cons: "Baggage pricing and seat choices were a bit steep. Cheaper flight with frontier didn't save me much at all after paying for baggage."
Pros: "The young lady at the gate who kindly listened to me while I explained how utterly disappointed I was and was nice enough to notate my account."
Cons: "Coming from MCO to Indianapolis, I was given the wrong boarding pass and almost missed the plane. I had to be escorted by a nice man who kindly called the flight attendant to hold the plane in order to make sure I was on it. Amongst thus chaos, I was able to bring my carry on free of charge. This was the same bag of which I was bringing back with me. I went to Indianapolis for a funeral. So, we didn't have a so called vacation. Thus, I did not partake in any shopping. Needless to say, I didn't have any new items to carry on. The bagage was the same size and weight as my flight there. WheN I went to get a boarding pass I was mislead. There were Frontier attendants yelling as passengers about the size of their bagage and the price of it. So, I took my boarding pass to the gate. When I went to board, the lady who yelled at another passenger told me my bag would cost $60 to bring on the plane. I told her I carried it on for free on my trip there. She said if I didn't pay the $60, I couldn't get on the plane. So, I went online and told her I that it said I could pay much less online and I asked her if I could go that route instead, considering the situation. She wasn't by any means trying to work with me. I asked to speak with a manager and was never able to. So I asked for a customer service number. Before boarding the plane, I was able to get ahold of a frontier representative that said I could pay much less over the phone with them. So, while on the phone I mentioned this to the lady checking me in at the gate. She was not pleased by this. So she told me that if I don't pay the $60 I couldn't board the plane. Well, the plane was about to leave, so I went ahead and paid the fee. While a boarding the plane, someone was already in my seat. Since the last hour of my day was so chaotic, I told the flight attendant I could sit in the row ahead which was completely empty to avoid any more conflict. She refused and had the lady more over a seat. Once I sat and the plane was ready to go, the lady next to me told me about how rude the flight attendant was to another passenger who asked if she could move seats due to having to sit next to someone who made it uncomfortable due to weight distribution. So I became clear to me that I wasn't carrying my previous frustrating into analyzing this current situation. Proceeding for take off, the seat belt light turned off. In the need for something to take my mind off things, I looked over at the empty row of seats in front of me and proceeded to sit in one next to the window. I was enjoying to view and moments later, the same flight attendant says to me, these seats aren't for passengers. I look over and see a young man sitting at the window seat down that same row and mention to her that there seems to be an occupied seat in the same row. She gives me a digruntled look and proceeds to tell me I'm not authorized to sit there. So I go back to my seat. this was enough for me. I was yelled at once trying to get her info."
Pros: "Crew were friendly and accommodating."
Cons: "Seats were not that comfortable and the tray tables are almost non-existent. I have never seen them so small that you could not even put a drink on them."
Pros: "I liked the short flight with no layovers."
Cons: "I did not care for the seats. They were hard and made out of plastic."
Pros: "Getting off and never turning back"
Cons: "worst flying experience, didnt give any food out just drinks and we where in the air for over 4 hours when it was supposed to be 2 hours 10 minutes"
Pros: "Smooth flight"
Cons: "2 hour delay"
Pros: "I made it"
Cons: "Just about everything"
Cons: "Nickel and dime you for everything else"
Pros: "We left over 30 mins late, yet arrived 10 mins earlier of the origonal time"
Cons: "The prices for food are insane. Drink prices are not realistic."
Pros: "Nice people at counter in Indianapolis"
Cons: "Flight delayed in Indianapolis.....also didn't like the bait and switch of charging for carry on luggage......up front looked like cheapest available......but these comparisons didn't account for luggage fees"
Pros: "Price!!!!!! On time too."
Cons: "I think you should inform passengers that they will have to pay for carry on bags. But, with that said, the entire experience was still cheaper than any other carrier."
Pros: "Pilot was excellent. Nice take off, and landing."
Cons: "I had to pay for a carry on, both ways, this added $80 to my flight. I could have gotten a cheaper flight. Flight was delayed due to broken air conditioning that didnt work the full flight."
Pros: "All my Frontier flights were on time or early. Keep it up! Thank you! Flight attendants were all very friendly and polite."
Cons: "What entertainment? What comfort? Your planes are ridiculously uncomfortable. It's almost like they were designed distinctly for DISCOMFORT. I am a small person, and it doesn't take much for me to be comfortable in a seat. I feel sorry for ANYONE who has to sit in these seats, especially larger sized or those with chronic pain or disability. The arm rests are like daggers, almost no space in the seat pocket, and the tray "table?" You're kidding us with this, right? I will not purchase a ticket for a flight on Frontier that is longer than 3 hours. There is no way my body could take that. Hate the "a-la-carte" business. Give us a complimentary beverage - at least. Come on! I can see making us pay for overhead baggage - you'll squeeze every last penny out of that one, but making people pay to choose a regular seat? I think that's excessive greed."
Pros: "Definitely no-frills. Up-charges for everything."
Pros: "Nothing stands out as what I liked - the crew and boarding were average, so I guess not negative is good in this case."
Cons: "I chose this flight because of cost - and even took a red-eye, which I dislike. I was not aware of the additional costs for the luggage, which did not make the flight that much cheaper - all the airlines I usually use include a personal item and one carry-on as part of the ticket. On top of that, you have to buy everything during flight - would have loved some coffee, but that's extra! The seats did not recline and the padding was not comfortable at all - I was uncomfortable and sore during flight. It isn't worth it, use another airline!"
Pros: "Great flight, new aircraft, arrived 15 min early."