Pros: "Quick boarding, on time."
Cons: "The flight attendant checking people’s bags and boarding passes at the gate was not friendly."
Pros: "Crew and plane ride."
Cons: "The seats hurt us."
Cons: "If you dont have TSA precheck....get it...lifesaver"
Pros: "Crew was nice"
Cons: "Leg room"
Pros: "Not much after sitting in the airport for two extra hours on both flights"
Cons: "They could have boarded flights on time or at least explained why the flight had been delayed."
Pros: "Boarding was fast. We arrived early."
Cons: "It was too cold & they kept turning on the lights (it was a late night flight)."
Pros: "The crew was good and the flight was smooth."
Cons: "The seats were far too close to have any kind of real comfort."
Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."
Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Pros: "Definitely the price. Fairly quick boarding process, just a little congested. Decent priced drinks."
Cons: "Not the most comfortable seats, but there was no one next to me, so it was okay."
Pros: "The crew was amazing"
Pros: "The staff was friendly"
Cons: "The flight was delayed multiple times, the directions on having boarding passes on the app or printed prior were not given so found that our last minute to avoid paying the front desk clerk $5.00. The flight landed 5 hours later than scheduled which is completely unacceptable."
Pros: "Great crew and online customer service..."
Cons: "1- Flight Behind Schedule 2- Live customer service agents are truly non-existent until 1.5hrs before ‘departure’"
Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."
Cons: "Bags charge for 105$"
Pros: "Great airport for getting to Florida. Good prices"
Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"
Pros: "People in my row."
Cons: "So many charges at every step. $5 for boarding passes?"
Pros: "Standard no frills airline"
Cons: "No room for overhead bags near my seat. I paid $25 to sit up front and $35 for a carry on. I paid extra with the goal of deplaining first. Crew refused to allow me to stow the bags in the front bin, had to place it 10 rows back. If I didn’t run to my gags as soon as Wen landed would have been the last to deplane. If allegiant is going to charge so much for carry on, they need to find a way so front passengers are not squeezed out like this."
Cons: "I am so angry booking with them. I booked the flight and then thought, ok I will add a rental car. It said clearly that the rental Car could be canceled up until 24 hours before the flight. Well, 2 weeks before the flight, my friend said, don’t get a rental car, I will have my car. So I cancelled and only then did I find out that once I booked it through their site I could not get a refund for the car and I could only get a voucher for use on one of their flights! And only after they take out any fees and costs that was accrued! So angry!"
Cons: "Flight was very late. Have to pay $45 for a carry-on bag. Seats were uncomfortable and have to pay for all snacks and drinks including water."
Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."
Pros: "Quick boarding with no fuss."
Cons: "The planes could be a lot cleaner."
Pros: "Better than on time Smooth sailing through south bend airport!"
Cons: "Just have to remember thrift airline No seat going back"
Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."
Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"
Pros: "Fare and friendly staff."
Cons: "No wi-fi."
Cons: "Our engine seats at the rear of the plane were of course a little noisy at first. We got these seats on both our flights. Hoped that at least one-way we would have managed seats with a window."
Pros: "On the way there and back the staff was friendly, the flight was smooth and and overall everything was just great. This was my first time flying with Allegiant and I will definitely do it again."
Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."
Cons: "Old plane with fixed seats with very limited leg room which were not comfortable- broken window shades, scratched windows, & rattles everywhere made for a long flight. Crew was ok, I would fly again if the price was enough of a savings"
Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"
Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."
Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."
Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."
Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."
Cons: "everything was poor"
Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport."
Pros: "friendly crew clean plane, speedy service"
Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."
Pros: "Time of travel"
Cons: "No leg room"
Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "The weather blizzard and freeways being closed. I missed my flight"
Cons: "And baggage retrieval at Las Vegas was terrible."
Pros: "Quick 3 hour flight, easy onboarding. Flight crew was nice and helpful."
Cons: "The seats are really cramped, the trays are really small. Window visibility was low due to the size and angle the windows sit on the wall. A lot of turbulence during majority of the flight."
Pros: "Nothing. Waited 6 and a half hours for a 40 min flight."
Cons: "I should have never taken a chance with Kayak over southwest. Only got a run around and 700% increase in waiting on the tarmac. For 20 dollar savings"
Pros: "On time departure/arrival"
Cons: "The seats were uncomfortable. Headrest was awkward"
Cons: "Cobran por maletas de mano cobran por todo"
Pros: "Terrible seats, very cramped, but clean"
Pros: "The cheap tickets"
Cons: "Expensive baggage, no free snack/drink"
Pros: "Flight to attendants were very good."
Cons: "By the time I had added my bags, selected my seats I may as well have gone on another airline that didn’t nickel and dime you go food and drink. Will not do it again or my wife, advertise as a low cost airline but it most certainly is not."
Pros: "Price was better than other carriers. Seats were adequate, comparable to other discount airlines. Flight attendants did a wonderful job. Flight on time and uneventful. Good experience."
Cons: "I'm still not accustomed to the "pay for everything" approach to flying. I paid the $20 for a seat up front, and shipped my bag ahead via UPS to save money."
Pros: "The crew is really nice, attentive, and it's not hard to get their attention. They also don't bother you when you sleep and are overall quiet and courteous."
Cons: "Not knowing how long until we land. A quick "1 hour till arrival . . . 30min..." would have been appreciated."
Cons: "I have not been on such a miserable flight in years."
Cons: "First the seats are the most uncomfortable metal chairs wrapped with material I've ever sat in. A 20 minute flight I could handle but after four hour flight my back hurt. You ask to review entertainment and food...why? You offer nothing substantial for either one."
Pros: "The crew were all very nice and hospitable. The plane was clean, which was good. We arrived to our destination early."
Cons: "There were no complimentary beverages or little snacks, which would've been nice, although if you were willing to pay for them you could have sodas, alcohol, or chips. I gave entertainment 1 star since there was none."
Pros: "Price of flight"
Cons: "Freezing cold, food selections, price of food for quantity you get, no blankets, leg space horrible, charging for upgraded leg room seats when seats were open, only giving ppl 30 seconds to move to a an empty free seat at no chrg, plane was not clean at all in bathrooms-disgusting: walls filthy, counters dirty and grimy, door & floors filthy, soap dispenser unsanitary, crew comments|conversations about travelers, should start boarding from the bk of the plane forward"
Pros: "Awful. The ground crew and the plan crew were not in-sinc. The jet way was a least 10 inches below the plane door. The stewards crowd was surley. The plane was late leaving for unknown reasons. The whole passenger group was held up waiting on the two person clean up crew to empty the trash. No one seemed to care about the passengers."
Pros: "it seems you are on time!"
Cons: "got to gate 5 min late, no one there to help"
Cons: "It was the first flight of the day, we were delayed 95 minutes because a tire needed changing. Once chaanged, there was another delay to fuel the plane, then another delay to wait for another passenger to be added on this already 1.5 hour late flight. Once in the air, even basic things like menus to make basic snack & soft drink choices from were foregotten. It's clearly apparent they were never prepared for departure of the first flight of the day."
Pros: "There's not much I really liked about the airline"
Cons: "After a 7+ hour delay, our flight from Nashville to Las Vegas was cancelled. The worst part about this was that nobody from Frontier would tell us anything. We only knew what we could find out online. Once security from the airport confirmed that our flight had been cancelled, the Frontier employee passed out an 800 number for us to call to either rebook or process a refund. Once connected, the employee offered to either refund me a total of $68.10 or rebook me on the next flight out... 3 days later. They offered no compensation for having to stay extra days nor would they offer to book on another airline. I ended up asking for a refund from an irritated and rude employee and had to pay over $600 just to return home."
Cons: "Frontier cancelled my Friday flight and rescheduled til Saturday morning. Had to cancel my whole trip because at that point flights were too expensive. Had to reschedule trip. Not happy at all!!!"
Pros: "Everything went very smoothly. I have no complaints."
Cons: "No dislikes for this flight."
Cons: "Every time we fly with Frontier we are always delayed for hours. My husband did not even want to fly with Frontier but i told him this time may be different but I was wrong. Flight was suppose to leave at 9pm we didnt leave until close to 12am. Also, I am pregnant so I was so looking forward to arriving on time and getting food and into bed. (restaurants close at 8 at the Indianapolis airport) Very disappointing will be the last time we fly Frontier."
Pros: "The cheap flight. Smiley crew"
Cons: "The extra cost for seats and the overall situation about this airline no recline seat? Oh well."
Pros: "I liked the crew and plane, smooth ride and easy security lines."
Cons: "Baggage pricing and seat choices were a bit steep. Cheaper flight with frontier didn't save me much at all after paying for baggage."
Cons: "The flight was cancelled. No big deal. It happens. But the the manager at the ticket desk took two hours to figure out a solution. His "solution" was to print out a phone number, hand it out to each of the passengers and then tell them to call because "there was nothing else he could do for us". And then he left to some back office and didn't come back out. The phone number he gave everyone was out of service. I called the regular customer service and asked them to help me rebook a new flight. They refused and said only the employees at the ticket counter could assist. The ticket counter people offered a refund over and over. But why would I want a 100 refund when I needed to book a 3-400 dollar flight to get to my destination. About eight hours, a couple of yelling matches, getting hung up on twice, and several actual tears later, I finally got a flight booked but the earliest flight they could find was 24 hours after my original scheduled arrival time. I'm writing this thirty minutes into my wait for a hotel shuttle. Long story short, I will take a greyhound or catch a cab or walk to my destination before I ever use frontier again"
Pros: "Crew were friendly and accommodating."
Cons: "Seats were not that comfortable and the tray tables are almost non-existent. I have never seen them so small that you could not even put a drink on them."
Cons: "The flight was delayed by an hour but there was no announcement made"
Pros: "Boarding was organized and the flight was on time for boarding, takeoff and arrival at the destination gate."
Cons: "The seats are well-shiort of luxurious, and there is no beverage service or entertainment. Also, you have to pay for both carry-on and checked luggage. I guess these are all things you should expect from a discount airline."
Pros: "The flight itself was decent if you don't mind non reclining seats and no beverage service."
Cons: "The 3 hour delay on top of the fuel spill outside the plane that added another hour of sitting inside the plane. Flashing lights and everything with no updates whatsoever. Horrible. Never again."
Cons: "So many hidden fees. Ended up costing more than other airlines in the end. Everything had an extra cost after purchasing the tickets. Checking in was more money. Checking a bag was another cost. Each way. It was an extra two hundred dollars after we already purchased tickets for five hundred. Nothing was included in the original ticket price. No complimentary snack and beverage on a 4-5 hour flight. It also seems that seats are getting smaller and smaller to maximize profit at the expense of the consumer."
Cons: "Website didn't work for hours when I wanted to check in. When I arrived the plane was delayed three hours before they said that the back rows 30-38 all had to rebook because they had an issue with the plane. That next flight required me two take 2 connecting flights (7 hours of flight time) and arrive 19 hours after my scheduled departure."
Cons: "My flight was cancelled."
Cons: "When did Frontier become a Spirit type of airline where everything is a cost? Even a carry-on bag? Will never fly them again. No reclining seats and what was with the tray? Can it even be called a tray?"
Pros: "Boarding was pretty easy and the crew was nice."
Cons: "The seats weren't comfortable at all and did not lean back unless you were in the first three rows. Not a lot of leg room made it hard to get some much-needed rest. Took forever to get off the plane when we landed."
Cons: "I vowed never to fly Frontier again but I had to go to a funeral last minute and they were all I could afford. Our flight was delayed 2 hours after we had already boarded. They offered no options for finding us another flight or anything. All the stores in the airport were closed because it was late and they offered us no food or drinks. Seats were unbelievably uncomfortable and didn't recline. Never flying with them again."
Pros: "I liked that it was a low price."
Cons: "I didnt like that you had to pay for everything and that they were really trying to shove the credit card down your throat"
Pros: "The plane took off on time, was flying smoothly, and even arrived a bit early."
Cons: "I would have liked a little more leg and aisle room."
Cons: "I was scheduled for the Sunday night flight. I was at the airport earlier the the one and a half hour that they recommend. The flight attendant never announced boarding the plane. When other passengers saw it was almost time to board they got in a line, and she started the check in process... and never announced the flight. She also never made any attempt to call my name over the loud speaker. On Monday night after being rescheduled, my flight was 3 hours late on departing because Frontier did not schedule a crew to be there. We were not compensated in any way, we were scheduled to arrive in MKE at 4:05 am and did not actually get to MKE until 7:35 am"
Pros: "Cheap flight and great crew."
Cons: "It would be amazing if frontier would provide a free drink and snack on a flight over 2 hours. The carry on and preferred seat extra expenses also need to be rid of. Kind of silly you have to spend more money on these things that should come for free."
Pros: "Pilot was excellent. Nice take off, and landing."
Cons: "I had to pay for a carry on, both ways, this added $80 to my flight. I could have gotten a cheaper flight. Flight was delayed due to broken air conditioning that didnt work the full flight."
Pros: "We were on time and staff was great"
Cons: "Comfort was awful and paying for seats are ridiculous why not add it to price makes more sense"
Pros: "Not much to like about being late, choppy air and a terrible flight crew"
Pros: "Flight attendant Mary did her best to make up for the flights short comings. She was pleasant, cheerful and understood she didn't have much to work with."
Cons: "The agents at the ticket counter as well as those boarding the flight wee very unprofessional. They should be working cleaning bathrooms instead of interacting with the public. There was a manager present who acted more like a monitor than a manager. eventhough I have a return ticket, I will not use it and prefer to purchase a ticket on another airline. You can keep the money. I wouldn't subject a mango dog to your airline and service."
Cons: "Flight home was 30 minutes late and not one rep apologized or updated passengers. Horrible communication."
Cons: "Flight cancelled 10 minutes before boarding on last flight of the day. Next available flight was four days later! I had to take a refund and buy a ticket for the next day on another airline. From now on I'll just buy my ticket on another airline to start with and save the trouble or wasting my time with this airline."
Cons: "We were at the Houston airport almost 3 hours before flight time, but no one was at the ticket counter. 45 minutes later the ticket agent arrived then told (not asked) us to move aside so they could check in passengers on an earlier flight. I completely understand the earlier flight thing, but common courtesy goes a long way! The gate agent was quite curt in his attempts to board people by boarding groups. The flight crew was tired, bored and just doing a job. Frontier will not be at the top of the list for future flights."
Cons: "0 leg room, pay for food, 0 entertainment. Solid performance again from frontier."
Pros: "Same as above. Same as above"
Pros: "The Flight was on time and the staff was nice"
Cons: "I seats seem to be smaller in size so the comfort was not as good. You have to pay for everything on the plane. This was my 1st time taking frontier so I was sure we would get complimentary snacks but that was not the case. There was no WIFI and no option to purchase it either. Overall, the Frontier was Okay."
Pros: "Crew was very friendly."
Cons: "Seats just a little bigger."
Pros: "I upgraded to the bigger chair and it was comfy."
Cons: "A cup of water would've been nice."
Pros: "Terrible gate crew, very aggressive and rude for no reason whatsoever. Delayed boarding and takeoff on 4 flights in a row, uncomfortable seats and dirty everything. I will never ever fly Spirit again."
Cons: "Almost everything."
Pros: "The crew was amazing, the aircraft spotless."
Pros: "Arrived early"
Cons: "Better process for monitoring of boarding zones Not to pay regular seats"
Cons: "Late leaving, really cramped seats"
Cons: "i lost my spirit they got me once i will not be bite again by them. i will have a smile on my face when they go ouut of business, do not send me information that includes spirit airlines again !"
Cons: "WORST FLIGHT EVER! I have never had a worse experience flying in my LIFE! No where when booked did it say that there was a $52 charge for a carry on! our departure started with us sitting on tarmac for hour and half- no one was allowed water or bathroom use. On way home we were delayed 3 hours! Horrible worst experience EVER!"
Pros: "I got to sleep and I got the window seat."
Pros: "The crew was very pleasant"
Cons: "Boarding was messy. The seats were extra cramped. The crew pushed their company credit card very hard which became annoying. The airline nickles and dimes you for everything."
Cons: "The overall visit sits arw horrible and the food is expensive"
Pros: "Upbeat and jovial flight attendants."
Cons: "Very little room but I expected this on a discount airline"
Cons: "Ended up paying more for this crappy airline because I didn't realize they charge you $50 per direction for a carry on bag. Wish I would have just bought ticket for better airline. Horribly cramped plane. Also they charge for snack and bev on plane! Cheap airline poor services."
Pros: "The boarding was wuick and easy"
Cons: "Unexpected luggage prices. All food and drink had to be purchased with a debit or credit card. Flight crew was rude to the passengers."
Pros: "CAK airport. Easy security and boarding"
Cons: "The seats didn't recline. The seat backs had no padding. My flight got cancelled so I had to reschedule and leave a day earlier. I hit a credit voucher but have to fly in the next 2 months."
Cons: "No coomwnts on the airlines. It could br great if you provide atleast water yo the passengers"
Pros: "Friendly personable crew"
Cons: "The seats are TINY. I am 5'3" and I felt cramped. The poor fellow next to me was miserable. Also, not one complimentary drink or snack?"
Pros: "Crew was great. Flight was on time."
Cons: "Boarding was funny because 90% of the flight was group 4 (it seemed) so boarding 1-3 beforehand was kinda unnecessary considering no one was even in that group. I packed light (thankfully) but the thought of paying for carry on is laughable if anyone actually paid. I'd rather just check my bag if I have to pay to carry it on anyway. A little ridiculous to charge for carry on, just make people check their bag if there isn't enough space in flights."
Pros: "Price & a lesson learned."
Cons: "Nickel & dime, not happy staff, old plane, disgruntled passengers"
Cons: "My father bought me this plane ticket to go visit my family. Even though he paid for the flight, I was then responsible for paying for my seat and bags for both round trip flights. This airline is best described in one word: ghetto. My flight home was cancelled due to high winds in Las Vegas (which I understand is not the airlines fault). However, the airline did absolutely nothing to accommodate their customers in finding a new way home. When I called customer service to try to find a new flight, the man assisting me was extremely rude and unhelpful and when I asked to speak with his supervisor he hung up on me! Thankfully, Alaska Airlines took care of me and found me a flight to Los Angeles, where I then had to rent a car and drive home to Las Vegas, arriving at 5 in the morning, a 16+ hour day of traveling (which then led to me getting sick and missing 2 days of work). To top it off, spirit airlines then emailed me "we are so sorry, here's a $50 voucher". First of all, what in the hell is $50 going to do???? Second, how about you refund my money for my checked bag and seat on the plane and refund my father his money for the flight that never occurred? Or how about refunding me the $500 i paid in a new flight to LAX and rental car so that I could get home? I am extremely disappointed in spirit airlines and will NEVER use them ever again. And I will make sure to let everyone I know follow the same advice too."
Pros: "Well they chance again for April 14 hope no cancel anymore"
Cons: "They was Cancel I hope April 14 don't happened again"
Cons: "I paid $57 for my carry-on bag. Their extra fees are a complete disgrace."
Cons: "I hate the spirit model and I hate that the regular airlines are starting to do it. Also they don't put enough padding on the seats, which is uncomfortable on a 5 hour flight. Flight was overbooked so it left late, but they padded the arrival time by an ENTIRE HOUR so it arrived "early"."
Pros: "The plane was more spacious than expected. The flight attendants were great and we arrived early."
Cons: "The Spirit terminal, inside the security zone, at Boston Logan is terrible, tiny area with one sandwich shop basically. The tiny men's room had one urinal and a line formed."
Pros: "The price. No delays"
Cons: "The seats are pretty uncomfortable and I was stuck between 2 larger people. Maybe paying extra to pick a seat is worth it."
Cons: "I had never flown Spirit Airlines before. I didn't know that I would have to pay for a carry on bag and pay to select a seat. I was disappointed that the seats did not recline and that there was no food offered onboard."
Pros: "Impossible to check in online without a printer, get with the times. Spirit doesn't participate in TSA PreCheck."
Cons: "Spirit Airlines looks like it's the cheapest airline when you book your ticket. What they don't tell you explicitly is that they charge you an extra $65 at the gate for your second carry on. It's in the fine print. They refer to it as their “unique business model”."
Cons: "No customer service, seat are not comfortable"
Pros: "Boarding was quick. Deboarding only slightly less so. The flying was smooth."
Cons: "I'm glad my plane tickets were gifted to me because it was not worth the price. I'd found flights around the same price range that include carry-on luggage and sometimes even a checked bag, reclining seats, and complimentary non-alcoholic beverages. Spirit bombards you with ads about how every inconvenience supposedly saves us money. It doesn't. It's hidden costs. 99% of people are going to need more than a backpack when they fly across the country. And it doesn't go towards service either. Check-in kiosks didn't open until an hour before the early morning flights, despite the instructions we receive. Deboarding is chaotic. Flight attendants zoom by before I can throw away my trash or ask a question, and they don't help customers with overhead storage."
Cons: "$55 baggage fee that went from $65 to $100 if paid at the gate seemed outrageous."
Pros: "I liked that the flight was one time and the crew were very friendly."
Cons: "We're were not aware of what was and was not included in the flight ticket price, such as luggage and food. we were not aware that we had to pay extra for carry on luggage, and we were not aware that the weight of the luggage was decreased."
Pros: "Compared to other airlines, nothing stood out as positive."
Cons: "Flight was delayed, and this seems very common for this airline. We had a 5 hour flight and no complimentary food. Seats were very uncomfortable making it difficult to sleep during a nighttime flight. Extra fees for carry-on luggage is absurd. Will never fly Spirit again."
Pros: "Flight was on time and they boarded us quickly to leave as early as possible."
Cons: "Seats are cramped but it is to be expected at this price!"
Pros: "Flight was delayed for 1 hr... staff kept saying 10 mins and then 10 more mins and it ended up being 1 hr."
Pros: "Not crashing"
Cons: "Took off 3.5 hours late due to "maintenance", on take off plane rattled, on descent, pilot wavered wings back and forth"
Pros: "I liked that Spirit upgraded me to a window seat with no cost and that there were no delays."
Cons: "No dislikes"
Pros: "Saved my missed flight going to Ohare .."
Cons: "Extra charge for carry on"
Pros: "The only thing I liked was the price"
Cons: "Because of your delay I missed my ride to my hotel did not have the funds to pay for a ride because my debit card is in my cousin purse coming separate because I forgot it so because of that I had to walk from the airport to the Elara hotel you very very much and I am still walking as I'm talking and I was not a form of purchasing the ticket that I would have to pay for baggage separate so I would never fly again with them I'm booked through or with kaykaI'll go straight to the airport myself"
Cons: "The price goes up so quickly. Also the website was down and when they were going to help me via the phone, they said I would be charged $100 as opposed to $35. It was awful."
Cons: "This airline hits you with mandatory last minute fees at check in, that are not disclosed in advance. They also would not allow me to walk my daughter to the flight gate, even though she is still a minor and has never flown alone before. This airline is a rip off. Stay far far away."
Cons: "Services and staff are HORRIBLE."
Pros: "As a customer service representative I found it hard to like much besides the price of my flight."
Cons: "First encounter with the lady checking my bags. She was very rude. Didn't care to be there. Gate changed 15 mins prior to our departure which was very inconvenient. The computer said our flight was "on time" which it definitely wasn't. Wheels didn't go up until 45 mins after our scheduled departure time. The there was only ONE person boarding the plane and he clearly needed help. Next time I'll just pay the extra money and fly Delta"
Cons: "EVERYTHING:( Flight was delayed at last minute and I missed my connecting flight. Ended up being on standby for my next three flights due to this and Spirit was NOT ACCOMMODATING AT ALL...NEVER AGAIN"
Pros: "The price is right if you are going somewhere with no luggage. When they canceled the flight they refunded my baggage fee and gave me a $7 meal ticket."
Cons: "Where do I start? First off, they charge you for a carry-on (there goes the cheap price). I paid more to carry a tiny bag than I did for the actual ticket. Next, they switched the gate last minute and confused everyone. Then it was delayed an hour (one thing after another). They offer no complimentary beverages and the seats don't recline, either. It's not very comfortable. On the returning flight , they canceled the flight last minute. I am done!!"
Cons: "I had to buy another ticket for 400 from Alaskan because spirit kept pushing the flight back. flight # 869 on den 20th. Check it out."
Pros: "They were on time on the trip home."
Cons: "There was a 2 hour delay from Portland to Vegas. I didn't like that you have to pay for any beverages you wanted."