They canceled our flight with no advance notice at the last minute. it was scheduled for three in the afternoon. Then they told us they would put us on a flight at nine the following morning and three hours later I received a text message saying that that flight was now going out At 12:30. All of our plans essentially went out the window. The message you gave us a phone number to call to cancel our flight and get a refund and we were on hold for one hour and 15 minutes before someone answered the phone and their answer was to refund they fair and give us a voucher for $100 each. We paid far more than that to book other flights and the worst part is now we have to fly with them again to use the vouchers
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us, please send us an
and someone from our team will get back to you promptly.
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily afford
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.