Find Cheap Flights from Indianapolis to Stockholm (IND - STO)

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

Nice staff, very accommodating to the fact that we were late and missing connections. The ground staff in baltimore were communicative and really nice about the delay. The ground staff in london were super on top of it, handing us a new boarding pass as soon as we landed given that we missed our connection.

The back of the plane is just SO cramped. Seems humane to take out a seat in that back section. The food was pretty dry. Would have appreciated a bit more explanation of options. I didn't watch any movies - just tried to sleep. We took off three hours late. It's surprising to me that none of the BA staff spoke italian. Would have been helpful for the missed connections as I ended up stumbling through some spanish to help an older italian couple who didn't speak any english. it was surprising how little translation there was!

This is my first and last time taking British Airways. When I was boarding the flight. The flight attendant literally stood in the aisle in front of me talking to a patron. Instead of moving into the empty seat and letting the rest of us move to our seat. He refused and ignored us. As we waited,the captain made a brash announcement and the plane started moving. Twenty patrons included me were not seated. I never had a plane move when we were not seated. I have to squeeze by flight attendant to get into my seat. No courtesy. He didn’t care about me at all. I had a carry on and a baggage. How could he not care about the rest of the people who was standing Experience. To make it worst, I got sick from the pasta and spent to hours with stomach cramps, heats sweats, and nauseous. Will never do again.

They have the most inefficient boarding pass that literally turns into a mob madness.

British Air reps took us through security and to the gate for boarding which was most appreciated after our check-in. Once on the plane the flight was great and the crew helpful. I wheel chair was waiting for us when we landed in London.

We were told to check in at terminal 2A to British Air for our flight. BA was on the lower floor almost in terminal 2B and there were no signs indicating where we were to find their check-in. When we checked in they initially had no record of our continuing flight on Virgin Atlantic to the US. They checked our bags through to the US but could not give us boarding cards for the 2nd leg of our flight on Virgin.

Very short flight so not much to comment.

Not that I didn’t like, but there was no entertainment and no beverage on this flight. Maybe add a “N/A” as an option in the survey. Flight was delayed, but we were kept updated.

Early flight was not as crowded

But was very busy just the same. Weather was poor

Quick and organized airport and boarding

Old plane uncomfortable seats

Service, Ecofriendly, Kind Staff

Nothing

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

The wait

The screen didn’t change in time

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

Didn’t get our beverage and snack till we were almost ready to land at Charlotte

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

The Crew was very helpful, they were always around and offering all kind of help.

The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them.

Kindliness of crew

Impossibility to by drinks or did with bank cards

There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

Choice of food was very limited as they were missing the food in catalog.

Service was outstanding!

Flight was on time and we arrived on time Service was good and the crew was courteous and friendly

long layover before my next flight to Chicago

There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min

Service was good and the crew was courteous and friendly

Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!

The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

There was no soap in the toilet...

Good airline teamed up with crappy American brings them down. Don't waste money!!

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Unwashed pillow and blankets, stains on the pillow

One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good.

No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass.

Early flight was not as crowded

But was very busy just the same. Weather was poor

On time, clean and comfortable

The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update

Service, Ecofriendly, Kind Staff

Nothing

Crews were nice

Didn’t like the fact that online check in didn’t work on the Delta app.di

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

The wait

The screen didn’t change in time

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

Service was poor, lack of vegetarian food

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

Nice staff, very accommodating to the fact that we were late and missing connections. The ground staff in baltimore were communicative and really nice about the delay. The ground staff in london were super on top of it, handing us a new boarding pass as soon as we landed given that we missed our connection.

The back of the plane is just SO cramped. Seems humane to take out a seat in that back section. The food was pretty dry. Would have appreciated a bit more explanation of options. I didn't watch any movies - just tried to sleep. We took off three hours late. It's surprising to me that none of the BA staff spoke italian. Would have been helpful for the missed connections as I ended up stumbling through some spanish to help an older italian couple who didn't speak any english. it was surprising how little translation there was!

Nothing to say

Everything. Will never book AA/BA again. Ended up with 42 hours journey.

Nothing

The crew are working really hard to make do with what they have. Exceptional service almost makes up for the dated fleet.

Tiny entertainment screens, no USB, really BA- how long will you keep running these 777’s for?

The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll.

On time take off

They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew

Service was good and the crew was courteous and friendly

Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!

On time take off

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

The wait

The screen didn’t change in time

We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow.

We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too.

The seats are very close to each other . The plane was taxing for a long time before or has a gate available .

Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff.

No movie, no passenger loading from the rear.

Service was poor, lack of vegetarian food

This is my first and last time taking British Airways. When I was boarding the flight. The flight attendant literally stood in the aisle in front of me talking to a patron. Instead of moving into the empty seat and letting the rest of us move to our seat. He refused and ignored us. As we waited,the captain made a brash announcement and the plane started moving. Twenty patrons included me were not seated. I never had a plane move when we were not seated. I have to squeeze by flight attendant to get into my seat. No courtesy. He didn’t care about me at all. I had a carry on and a baggage. How could he not care about the rest of the people who was standing Experience. To make it worst, I got sick from the pasta and spent to hours with stomach cramps, heats sweats, and nauseous. Will never do again.

They have the most inefficient boarding pass that literally turns into a mob madness.

Two seats next to me were free!!! Food was good!

Luggage delivery at HFK was extremelly slow!

boarded and landed on time. staff was nice.

i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!

The crew are working really hard to make do with what they have. Exceptional service almost makes up for the dated fleet.

Tiny entertainment screens, no USB, really BA- how long will you keep running these 777’s for?

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

Crew and Food

DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND

The Crew was very helpful, they were always around and offering all kind of help.

The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them.