Find Cheap Flights from Indianapolis to Toronto Pearson Intl (IND - YYZ)

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The flight was right on time, which meant that we made our connection to London with time to spare, and our checked bags made the connection, too.

Air Canada canceled our originally booked flight and substituted a terrible connection. But we contacted viama and suggested an alternative, which viama got Air Canada to accept. So, in the end, everything worked out beautifully.

short, easy flight from Indy to Toronto. Very professional and nice flight attendants, easy boarding, easy departure. Thank you!

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Dealing w kayak and all related parties in advance of flight was a NIGHTMARE. Very confusing w 3-4 layers of companies, reservation numbers, confirmation codes, etc. Will Never deal w kayak again.

Crew

Delays

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

Lack of space for carry ons.

Lost our bag

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

Small, older plane = not much room and very little comfort Arrived late because?!?!?!?

For someone that hasn't flown for 10+ years, the airports at Toronto and Indianapolis were extremely easy to navigate, the staff pointed me in the right direction, and the flights had no delays

The only available flights were tiny planes, but they weren't very long trips, so it didn't matter much.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

Wifi

Delayed boarding and agent confusion.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

Smooth

Absolutely no leg room. Much less than most major airlines.

My connecting flight was way late, but the plane was held for me and a few others in Denver. Because it was the last flight of the evening I don't know what I would have done if left at the airport indefinitely. I am grateful the plane was held. And regret any inconvenience this may have caused others.

Good flight.

A United Airlines employee assisted me by answering questions that I had. This same employee actually came to find me when the Air Canada ticket gate opened early and knew I was waiting to get my boarding pass. Greatly appreciated..

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey