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Friendly flight, nice people

Food wasn't good.

Everything! New aircraft DREAMLINER

Pushy Chinese people acting like someone is trying to take something from them!

Good land side service (partially because I am Star Gold) and fair on-board service. luggage was delivered faster than expected in beijing.

Fair Food and Fair beverage... Air China indeed needs to have some western style food. seat is fair to poor condition; too narrow for me even for a economy class (mind you that business class is not much better). and maybe they should learn about something called "entertainment terminal". you stare at a public, plasma TV for 3 hours without change of programs. thanks for the ancient device. that does remind me what flights could be 20+ years ago.

New York to Beijing plane was new.

Not have salt pepper tooth pick.Halfway of plane juice finish. In this long flight no have snacks

Modern plane and great crew.

Everything

Non

Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes

I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies.

I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding.

Good international films. Food was ok.

First time the bathrooms did not feel or smell fresh. I fly EVA because of the way they keep their bathrooms clean.

Comfort, crew, food

Choice of movies somewhat limited (in English)

Never flew with them before. Was better than expected. Very nice!

Taiwanese food Boarding orderly

Staff and service good

777-300 plane business class very old and tired

Tickets were in the wrong name and the company that issued them refused to fix the problem. I ended up buying a second ticket directly from the airlines.

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!

Really no complaints

Delayed departure and delayed arrival. Landed at a different airport first (due to a storm?) and missed our connecting flight.

Planes are newer and clean. Seats are okay. The IFE system is great!

The food is below standard. For a globally resurgent airline, CZ should focus on serving international cuisines for the global population it is now serving.

Easy ride

N/A

China Southern's people in Guangzhou are helpful and attentive. The boarding process goes as well as it can when boarding a plane that seats over 500 people. I enjoy flying on the upper deck of the A380. Even though the entertainment system went out late in the flight, it couldn't overcome the helpfulness, and friendliness of the flight attendants. China Southern's flight attendants are the best in the world.

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

Big delay in PEK

Great service

Not a thing

the food was so bad. no vegetarian options

Modern plane and great crew.

Good attention from cabin crew and good food

Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes

I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies.

I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding.

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

Great service

Not a thing

Better airlines

Everything! New aircraft DREAMLINER

Pushy Chinese people acting like someone is trying to take something from them!

As I said on the last flight enjoyed the flight and the crew as amazing

Just like on the last flight maybe have more inflight entertainment more movie and tv selection

Never flew with them before. Was better than expected. Very nice!

Taiwanese food Boarding orderly

Comfort, crew, food

Choice of movies somewhat limited (in English)

No complain

Service was excellent and seats were comfortable.

Flight experience in JAL is excellent.

I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!

Really no complaints

I didn’t like the spicy food

The crew, especially Martin and Imen, were fabulous!

Everything

Non

Modern plane and great crew.

Good land side service (partially because I am Star Gold) and fair on-board service. luggage was delivered faster than expected in beijing.

Fair Food and Fair beverage... Air China indeed needs to have some western style food. seat is fair to poor condition; too narrow for me even for a economy class (mind you that business class is not much better). and maybe they should learn about something called "entertainment terminal". you stare at a public, plasma TV for 3 hours without change of programs. thanks for the ancient device. that does remind me what flights could be 20+ years ago.

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

New York to Beijing plane was new.

Not have salt pepper tooth pick.Halfway of plane juice finish. In this long flight no have snacks

Crew was great. Boarding and deplaning was really fast.

The entertainment was horrible. I had to watch the same three movies over and over again, because the other choices were not good. The food was barely edible. If I fly with AirChina again I will have to bring my own food and download enough entertainment for the whole flight.

Comfort, crew, food

Choice of movies somewhat limited (in English)

Never flew with them before. Was better than expected. Very nice!

Good international films. Food was ok.

First time the bathrooms did not feel or smell fresh. I fly EVA because of the way they keep their bathrooms clean.

I was thankful to have an empty seat next to me so J had more space. The crew was very friendly and service was prompt.

The low fat dinner was pretty bland. Also, the seats did not really recline

Staff and service good

777-300 plane business class very old and tired

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

Spoke english

Service was excellent and seats were comfortable.

I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies.

I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding.

Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes

The crew, especially Martin and Imen, were fabulous!

Modern plane and great crew.

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

The crew is very friendly , hard working and helpful.

Food

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

Crew seemed nice, helpful

It's a budget flight so can't expect much, yet the aircraft was small very cold and not comfortable for such long-over-ocean-international flight.

Flight attendants courteous and efficient. Seat comfortable, flight smooth

Nothing

Good international films. Food was ok.

First time the bathrooms did not feel or smell fresh. I fly EVA because of the way they keep their bathrooms clean.

Never flew with them before. Was better than expected. Very nice!

Taiwanese food Boarding orderly