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Got on the plane quickly. Crew good. Arrived early.

The ticket price- way too much. No options for direct flight time. Had to pay for luggage.

That it arrived on time.

There has to be stronger regulations for sitting on a metal seat for 3 hours.

No sé dio

It was a smooth boarding. Quick to deboard. Comfy seats. Pretty good space.

No foot panel to put feet on makes the low back uncomfortable. No complimentary juice. Though luckily I brought enough with me.

Staff somewhat friendly

See above comment regarding no beverage but gave pretzels.

United made me check my carry-on and would not transfer , so I had to wait for it and missed my connecting flight. Then I rebooked on a later flight which was cancelled due to weather. So needless to say I did not get to Ottawa and had to purchase a hotel room in Newark. United is telling me I may not get on another flight until tomorrow night. I am very disappointed.

Flight was on time. Friendly crew.

It turned out that we were on stand by (without anyone telling us until the morning of the flight) and did not know if we were going to fly out. We could not select any seats at check in and only found out our seats a few hours before the flight. It was quite unpleasant and stressful as my husband and I were flying with our two children and faced a real possibility of not being able to sit together or getting bumped off a flight all together. It was a code shared flight between Lufthansa and United and each airline kept sending us to the other to get any answers or help. neither were helpful. It made it for an extremely frustrating experience.

Quick and easy

Plan on wearing your running shoes. United is bad at giving you a lay over that is almost impossible to make. 45 minutes or less for a layover is going to give u a pretty good chance to miss your flights. We went to LAX and had to run from terminal 8 to 7. If it were long we would have missed it..

A cheap option to upgrade to 1st was offered that ended up being a net 0 cost upgrade for me so I took it. Comfortable on an old (but oh so nice) aircraft.

Arrived 30 minutes early to the airport but then had to sit at a remote pad so that we ended up being 5 minutes late to the gate. A short transfer was made even more difficult, and a massive waste if time and fuel sitting and waiting. Figure out your gates early and better, and move around if needed. At the very least, bring up some stairs and buses to get passengers to the terminal and then tow the aircraft in when you have a gate available.

much improved food quality and entertainment quality then previous international flights on AA.

Speedy, professional, clean, overall wonderful trip! Hoping for same upon return!

Fast all to boarding and everything

No comment

The plane was super dirty and so gross. There was food under the seats and marks on the walls. Everything was so disorganized boarding

Plane was comfortable and clean

Nothing

Happy and helpful crew even though there were many upset and stressed out travelers.

Extremely long lines at check-in at SeaTac, over 1 hour spent in line just to drop off a bag. My flight plus the two before me were delayed.

Delayed twice

Arrived on time

Boarding wa very unorganized

It was a smooth boarding. Quick to deboard. Comfy seats. Pretty good space.

No foot panel to put feet on makes the low back uncomfortable. No complimentary juice. Though luckily I brought enough with me.

That it arrived on time.

There has to be stronger regulations for sitting on a metal seat for 3 hours.

Seats don’t recline. Baggage check is extra on connecting flights also.

That it arrived on time.

There has to be stronger regulations for sitting on a metal seat for 3 hours.

Seats don’t recline. Baggage check is extra on connecting flights also.

Arrived on time

Boarding wa very unorganized

Having to wait 45 minutes to retrieve luggage

That it arrived on time.

There has to be stronger regulations for sitting on a metal seat for 3 hours.

Arrived on time

Boarding wa very unorganized

Having to wait 45 minutes to retrieve luggage

No entertainment like other spirit flights

No entertainment like other spirit flights

They got me there

Spirit is a horrid airline. The counter people were rude the flight crew was rude and unprofessional. The spoke about passengers that were in ear shot of them. They were just plain rude to customers

Nothing

They overbooked our flight. Our seats weren’t reserved. We missed our flight and had to wait for a later departure. I would rather pay the few extra bucks and not have to worry. I’m never flying Spirit again.

Got on the plane quickly. Crew good. Arrived early.

The ticket price- way too much. No options for direct flight time. Had to pay for luggage.

Flight was scheduled to leave at noon. We were delayed for 2.5 hours due to incoming flights, which were delayed. Finally they told us to board at 4 pm. Once everyone was on board, they told us we "lost" our pilot and we had to get off the plane. Thirty minutes later, they "found" a new pilot and boarded us on the plane. We then sat on the plane for 4 hours because there was a system issue and the pilots didn't have our flight plan. At 8 pm, the pilot got off the plane, and new pilots came aboard. Finally, the plane left at 9:30 pm. We never received food vouchers, water, snacks during the delay. The pilot insisted the last delay was due to a system issue, the crew told us it was because of weather. In the end, I think they were all lying to us and they had no intention of leaving on time and just made excuses. We lost a whole day in Bermuda because of their lies. I will never fly United again.

A very rude boarding agent insulted a young man from another country who was boarding in front of me. He misunderstood that they wanted him to check his luggage instead of carry it on. The agent yelled at him and shamed him in front of other passengers. United strikes again!! Seriously folks, you suck!

This will make a good story about how bad flying had gotten and United is really a much worse airline than I remember. I think their CEO is incompetent and I can only hope that they drag me off the plane to get some sort of compensation.

Not arriving at my destination

I liked finally getting where I was trying to go.

I didn’t like everything. We were approximately 4 hours late. And the flight crew was not very warm and considerate of the fact we were so delayed.

There was a delay from Charlotte to Dallas but not too much so it was fine. Once we arrived in Dallas, however, it took an absorbent amount of time for the crew to open the door. On top of that, the skyline in Dallas was broken down and it caused me to miss my flight completely. I’m a student so I don’t have much money so I had to “sleep” in the airport because I couldn’t get a hotel voucher due to the fact that I missed my flight due to the airport and not the airline itself. My next flight is tomorrow morning but now takes away time from an incredibly busy and tight schedule that I was on. Not happy at all with the Dallas airport.

Poor entertainment - food not very good. Didn’t look as though there was concern regarding recycling plastics and metal. We should all be aware of the importance, especially in the airline industry who handle so much recyclable materials.

Actually pushed back from gate on time in Philadelphia. Took about 25 minutes from then til take off. Landed only a few minutes behind schedule. Crew was pleasant. Food was okay.

It was a Finnair flight but operated by American Airlines. I booked through Justfly.com and paid extra for what I thought were our seats. Don’t pay Justfly for seating choice as the operating airline can switch your seats. Online checkin was difficult as I tried Finnair first with no luck, then got somewhere with American. Seats were not very comfortable but I guess that’s what you get in economy.

A huge queue due to AA policy to un respect BA policy of free 23 kg checked luggage of Int’l flights. A scandal, a shame. Won’t travel anymore with BA & AA.

United made me check my carry-on and would not transfer , so I had to wait for it and missed my connecting flight. Then I rebooked on a later flight which was cancelled due to weather. So needless to say I did not get to Ottawa and had to purchase a hotel room in Newark. United is telling me I may not get on another flight until tomorrow night. I am very disappointed.

Delayed over an hour

A very rude boarding agent insulted a young man from another country who was boarding in front of me. He misunderstood that they wanted him to check his luggage instead of carry it on. The agent yelled at him and shamed him in front of other passengers. United strikes again!! Seriously folks, you suck!

Flight was on time. Friendly crew.

It turned out that we were on stand by (without anyone telling us until the morning of the flight) and did not know if we were going to fly out. We could not select any seats at check in and only found out our seats a few hours before the flight. It was quite unpleasant and stressful as my husband and I were flying with our two children and faced a real possibility of not being able to sit together or getting bumped off a flight all together. It was a code shared flight between Lufthansa and United and each airline kept sending us to the other to get any answers or help. neither were helpful. It made it for an extremely frustrating experience.

They got me there

Spirit is a horrid airline. The counter people were rude the flight crew was rude and unprofessional. The spoke about passengers that were in ear shot of them. They were just plain rude to customers

Got on the plane quickly. Crew good. Arrived early.

The ticket price- way too much. No options for direct flight time. Had to pay for luggage.

Having to wait 45 minutes to retrieve luggage

Not the best

Boarding pass was bad, exhaustion some in salon, not clean bathroom. Crew was not nice

A cheap option to upgrade to 1st was offered that ended up being a net 0 cost upgrade for me so I took it. Comfortable on an old (but oh so nice) aircraft.

Arrived 30 minutes early to the airport but then had to sit at a remote pad so that we ended up being 5 minutes late to the gate. A short transfer was made even more difficult, and a massive waste if time and fuel sitting and waiting. Figure out your gates early and better, and move around if needed. At the very least, bring up some stairs and buses to get passengers to the terminal and then tow the aircraft in when you have a gate available.

A huge queue due to AA policy to un respect BA policy of free 23 kg checked luggage of Int’l flights. A scandal, a shame. Won’t travel anymore with BA & AA.

Short flight

Delayed for some unknown reason

There was a delay from Charlotte to Dallas but not too much so it was fine. Once we arrived in Dallas, however, it took an absorbent amount of time for the crew to open the door. On top of that, the skyline in Dallas was broken down and it caused me to miss my flight completely. I’m a student so I don’t have much money so I had to “sleep” in the airport because I couldn’t get a hotel voucher due to the fact that I missed my flight due to the airport and not the airline itself. My next flight is tomorrow morning but now takes away time from an incredibly busy and tight schedule that I was on. Not happy at all with the Dallas airport.

Nada

No nos dejaron abordar porque perdíamos la conexión

It was a smooth boarding. Quick to deboard. Comfy seats. Pretty good space.

No foot panel to put feet on makes the low back uncomfortable. No complimentary juice. Though luckily I brought enough with me.

No sé dio

Seats don’t recline. Baggage check is extra on connecting flights also.

Staff somewhat friendly

See above comment regarding no beverage but gave pretzels.

Flight was on time. Friendly crew.

It turned out that we were on stand by (without anyone telling us until the morning of the flight) and did not know if we were going to fly out. We could not select any seats at check in and only found out our seats a few hours before the flight. It was quite unpleasant and stressful as my husband and I were flying with our two children and faced a real possibility of not being able to sit together or getting bumped off a flight all together. It was a code shared flight between Lufthansa and United and each airline kept sending us to the other to get any answers or help. neither were helpful. It made it for an extremely frustrating experience.

I liked finally getting where I was trying to go.

I didn’t like everything. We were approximately 4 hours late. And the flight crew was not very warm and considerate of the fact we were so delayed.

They let me know they couldn't get it together enough to get a plane in an almost timely manner. Once they did I couldn't take advantage of the alternatives without risking missing out all together

The 4 plus hour delay that meant a 3 plus hour layover because of the missed connection. Requesting an agreement to just make the new connection because of their non-weather related delay.

They got me there

Spirit is a horrid airline. The counter people were rude the flight crew was rude and unprofessional. The spoke about passengers that were in ear shot of them. They were just plain rude to customers

Not the best

Boarding pass was bad, exhaustion some in salon, not clean bathroom. Crew was not nice

Having to wait 45 minutes to retrieve luggage

No entertainment like other spirit flights

Flight was on time. Friendly crew.

It turned out that we were on stand by (without anyone telling us until the morning of the flight) and did not know if we were going to fly out. We could not select any seats at check in and only found out our seats a few hours before the flight. It was quite unpleasant and stressful as my husband and I were flying with our two children and faced a real possibility of not being able to sit together or getting bumped off a flight all together. It was a code shared flight between Lufthansa and United and each airline kept sending us to the other to get any answers or help. neither were helpful. It made it for an extremely frustrating experience.

Timely departure

Annoying screaming 4 year old with his mom’s inability to control him. They sat in front of us. From Houston to Baton Rouge - attendant was too slow. Couldn’t get a cup of water to anyone except I am assume first class passengers. No notice. No apology. Disappointing!

On time, flight attends are superb

Cramped seats due to greedy corporation trying to appease the share holders

I liked finally getting where I was trying to go.

I didn’t like everything. We were approximately 4 hours late. And the flight crew was not very warm and considerate of the fact we were so delayed.

Got on the plane quickly. Crew good. Arrived early.

The ticket price- way too much. No options for direct flight time. Had to pay for luggage.

Having to wait 45 minutes to retrieve luggage

Nada

No nos dejaron abordar porque perdíamos la conexión

They got me there

Spirit is a horrid airline. The counter people were rude the flight crew was rude and unprofessional. The spoke about passengers that were in ear shot of them. They were just plain rude to customers

Seats don’t recline. Baggage check is extra on connecting flights also.

Got on the plane quickly. Crew good. Arrived early.

The ticket price- way too much. No options for direct flight time. Had to pay for luggage.

Nothing

They overbooked our flight. Our seats weren’t reserved. We missed our flight and had to wait for a later departure. I would rather pay the few extra bucks and not have to worry. I’m never flying Spirit again.

That it arrived on time.

There has to be stronger regulations for sitting on a metal seat for 3 hours.

That it arrived on time.

There has to be stronger regulations for sitting on a metal seat for 3 hours.

No sé dio

Not the best

Boarding pass was bad, exhaustion some in salon, not clean bathroom. Crew was not nice

Seats don’t recline. Baggage check is extra on connecting flights also.