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— HOU

Jan 28 — Feb 41

Round-trip

1 adult

Economy

0 bags

From?

To?

Include hotels

Low season	August
High season	December
Cheapest flight	$59
Average price round-trip	$218
Good deal round-trip	$50
Good deal one-way	$37

Best time to beat the crowds with an average 4% drop in price.

Most popular time to fly with an average 23% increase in price.

Flight from Minneapolis St Paul to Houston Hobby

(avg. price over the last 2 weeks)

or less

7.9

DeltaOverall score based on 30309 reviews

8.1Boarding

7.8Comfort

8.5Crew

7.8Entertainment

7.5Food

Airline reviews

Old plane. Zero leg room. Dour staff. Turn lighting on repeatedly on redeye - spend half the time making useless announcements. Impossible to sleep even if you were in 1st class.

Read more about Delta

Old plane. Zero leg room. Dour staff. Turn lighting on repeatedly on redeye - spend half the time making useless announcements. Impossible to sleep even if you were in 1st class.

I had to cancel my trip because of COVID delta. My brother who I visiting got scared and didn’t want me to visit. I paid for insurance that you provided through your site. Allianz hidden in terms that canceling because of COVID fear isn’t covered. I was never offered insurance through delta on your site witch I would have bought. Delta isn’t even giving me a credit for a flight and keep my money. What a scam and I’m very disappointed in the services I received.

Boarding was on time (if not a little early). The flight was unfortunately not properly catered for snack boxes in main cabin. This is likely a one off instance, but it’s a long flight for no food options other than pretzels and Biscoffs. Service was attentive and friendly. This particular flight offered Delta’s DeltaOne lay flat first class seats. Would highly recommend. Flight left on time and arrived early!

It would have been nice to be served some water

The 2 hour delayed and the seats were very uncomfortable for economy

1/2 late for no reason

Pros: "Amazing crew!"

Cons: "NA"

Pros: "The seats were extremely comfortable! I"

Cons: "Nothing"

Pros: "Boarding was smooth."

Cons: "Nothing."

Cons: "The cabin temperature was very hot"

Pros: "Everything"

Cons: "Nothing"

Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"

Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."

Pros: "Seat was great, complimentary snacks and alcoholic beverage"

Pros: "Nothing"

Cons: "I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out"

Cons: "Give food to passengers"

Cons: "Good"

Pros: "The flight was on time at departure and 30 minutes on arrival."

Cons: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"

Pros: "Early arrival. On time departure. Good selection of movies"

Cons: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight."

Pros: "Boarded and left JFK on time and arrived 15 minutes early to Seattle. Love DELTA."

Pros: "very nice and willing stewardesses"

Cons: "tragic little place for legs, lack of space"

Cons: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Pros: "The flight for getting us therw"

Cons: "No food and no entertainment"

Pros: "I paid 60 bucks for an emergency row exit, take get some extra leg room and space so that I would be fresh when I arrived in Munich. However KLM allowed a passenger — who did not pay for the emergency row to sit next to me because he needed the extra space because he was a liarge man, and clearly didn’t fit very well in the economy seats. Thus I I lost all the extra space and actually would of preferred a regular economy seat. that would’ve been more preferential then paying $60 and getting less space than I would’ve had it in a regular economy. I understand the other passengers comfort was important and if that was the case he should’ve paid $60 as well."

Cons: "I did not get a choice of seat for the one and a half hour flight from Amsterdam to Munich and I sat in a middle row for the first time in 20 years."

Pros: "Nothing"

Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."

Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."

Cons: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."

Pros: "Very comfortable and didn't feel cramped. Quick flight."

Cons: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."

Pros: "Giid free sandwixh. Very good entertainment system. Good seats."

Pros: "Service was outstanding"

Cons: "TV froze and was never fixed."

Cons: "Force me to take a bad seat"

Pros: "The flight was uneventful and although we took off late, we arrived on-time."

Cons: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."

Cons: "I was sitting in the last row and the bathroom smell was hard to deal with."

Pros: "I didn't like much about this flight."

Cons: "Flight left late. When we landed the sky bridge was broken so we had to walk outside, which isn't a big deal but it took a while sitting on the runway for the stairs to come. Then we proceeded to baggage claim and waited a few minutes and one of our 2 bags was there. The crew member then said "that's everything. If you're missing bags come see us." Well about 5 people on a small flight had to see them. My bag was stuck in JFK. I was told id have to come back to the airport tomorrow. At this point id been traveling for close to 24 hours. Im not a happy camper. I usually fly JetBlue and this has never happened with them. Delta acted like its a normal thing with them. I paid 25 dollars to check each bag. How can both my bags not reach their final destination together and how come this seems like a normal procedure for Delta. I paid you for a service and now I have to drive back to the airport or wait for you at home to deliver my bags whenever Delta feels like it. I probably won't fly Delta again unless I absolutely have to."

Pros: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"

Cons: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"

Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."

Cons: "No free wifi."

Pros: "So many movies to watch. Keep it up!"

Cons: "The food was too sweet and salty."

Pros: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait."

Cons: "OMG! The seats are obnoxiously close together. I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7". Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down."

Pros: "Some of the ground staff was trying to be helpful."

Cons: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Pros: "That I made it to Dublin"

Cons: "The flight was delayed due to aircraft issues making us 2 hours late for vacation. THIS IS MY HARD EARNED MONEY! I literally put blood, sweat and many many tears into this trip. The flight attendant was so rude on this trip. It was like she was absolutely offended by my presence. I barely even spoke to her except to make sure of my vegetarian tray to which I got the nasty reply "You'll have to wait because I don't have it with me now". If I wasn't so focused on sleeping as much as I could I would have written her name down. No complimentary cocktails for Preferred Seating? Seriously? What did I upgrade for exactly? Literally four inches of space? Late, rude, money sucking industry who holds no accountability for wrong doings. Don't get into the Health Industry.. you'll kill people with this flippant attitude. Bleh.. I doubt I'll fly with Delta again. The thought of having to do so turns my stomach."

Pros: "I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc."

Cons: "I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country."

Pros: "At least the plane didn't return to the gate and we departed 7 hours late."

Cons: "All the delays and gate changes with no explanations and only informed via text message. The weather wasn't even that bad. Missed the connecting flight to Bucharest and part of vacation time."

Pros: "On my ticket it clearly indicate that I am entitled to 2 check in baggage. Delta completely refused to honor this. They said am only entitled 1 piece, and therefore I have to pay for the other luggage. I was forced to borough money from someone at the airport just so that I could board the flight."

Cons: "I am asking that my money be refunded. And next time delta should honor and respect agreements. And be more professional"

Cons: "Almost everything"

Cons: "The WORST experience of my life. My flight was delayed 12 hours overnight due to "weather" and since it was reportedly because of uncontrollable weather delta didn't have to do anything for me so I slept in the JFK airport overnight, they wouldn't even give a $59 pass to their sky miles club for the afternoon. It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either. Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find. I will never fly delta again."

Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."

Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."

Pros: "Pretty much nothing related to the entertainment system... It is nice that you can play movies for free over WiFi on your phone or tablet (since the in-seat system simply didn't work...), but, bizarrely, the WiFi movie selection was different from (and substantially smaller than) the seat movie selection. What's that about? And the WiFi movie scheme is way more painful than it needs to be, requiring you "check out" movies using your web browser, then switch to a separate app to actually watch the movies. Clearly the product of a company mindset whose ONLY concern is "can we check some box", with absolutely no interest in "how can we delight our customers?""

Cons: "So we get the same entertainment system all these flights use: some ghastly totally non-optimized Linux setup that was rebooted three times during the flight, took 20 minutes for each reboot, and never worked correctly after any of the reboots. (The only movie my system would ever play was the very first one, and none of the on-screen controls worked. The seat next door could choose multiple movies, but each movie froze after 40 minutes). The amazing thing is: why don't they just install a damn iPad mini or Android equivalent in the back of each seat? Would be lighter than what they have today and would work FAR better. You'd need some co-ordinating/provisioning software to provide for OTA announcements and movie updates, but basically it's not that hard... At the very least, hire a Linux-head to optimize your startup scripts! It's just sad to see this 20 minute startup process (all dumped on the screen) with its constant repetition of time-wasting startup steps that just generate errors on this plane's particular hardware setup..."

Cons: "It was Delta not Virgin"

Pros: "Loved the 757 layout with 5 first class rows and then economy plus to the left of the entrance door."

Pros: "Overall.. It was Ok exept for the boarding experience described bellow."

Cons: "I bought the tickets through a third party website. Therefore, our seats were not assigned until the last minute, and once they were assigned, they were published in a screen with our initials. This practice was discriminatory and violateed our rights for privacy, We even felt that it could put our security in risk. I believe that one thing is not to allow clients to choose seats in advace because they bought the ticket through a third party website, and another thing is to discriminate an treat those clients as "second class" people. When I asked the person in the counter for the reasons behind this practice, she could only say it was Delta's policy to do it that way. In that sense I was very surprised with the practice because i bought an Airfrance ticket (not a Delta one) and I had travelled before in both airlines (Airfrance and Delta) and I had never experienced a situation like the one described. I strongly believe that Delta needs to review this practice."

Cons: "The gate for the connecting flight from NY to Rome wasn't posted at the terminal or available via the Delta aps. The Kayak AP didn't have it either. I found out late that it was practially at a different airport. With less than an hour I had to take a bus to a different terminal, walk through, exit onto the street, cross the street and walk down the block to a different terminal. Then I had to re-enter through security (where the line was wrapped back to the front doors). Had the flight not been delayed for mechanical issues I would have missed it. My flights were purchased through Delta. If Delta uses different airlines they should post gate information on their web sites."

Cons: "Lady at the gate barely paid any attention to the line. I had to ask her whether or now I can proceed"

Pros: "Yes the crow was good"

Cons: "The wifi should be free to use without paying for it"

Pros: "One member of the crew who focused on the back of the plane was pleasant and kind during a one hour delay on the tarmac."

Cons: "One member of the crew who focused on first class passengers complained about having to pick up trash, having to stay in Birmingham, and was just unpleasant. The AA system was down in Charlotte which effected everything. The attendant at the gate was very, very short with several passengers. There was not enough AA ground crew at our destination to allow us to embark. They couldn’t move the jetway and unload bags at the same time so we just had to sit there for 30 minutes. At 12:30am."

Pros: "Everything was amazing"

Cons: "More snack options"

Pros: "Nothing. It’s a terrible airline. Seriously, don’t book with them unless you’re desperate or you want to have an anxiety attack."

Cons: "American isn’t my preferred airline for obvious reasons (delays, notoriously bad service, old planes, and a lack of amenities like WiFi and tv’s), but now I’ll never spend my money with them again. They took me off an already delayed flight after I’d already boarded to examine my smart bag. I know that lithium batteries can’t be taken in the underbelly of the plane and I knew my bag would likely be checked at the gate (why I removed the battery and left it at home in the first place). When they asked me if I had a lithium battery in my bag I said “no.” They then gate checked the bag and allowed me on the plane. After everyone had been boarded (half an hour after we’d been scheduled to take off) they then called my name out on the speaker. I had to then de-board the plane and re-explain to staff that there was no lithium battery in my bag. The staff didn’t believe me citing the infallible logic: “there are ports so there’s a battery.” I told them again and again that the battery had been removed and the charging ports—while there—were inert as they weren’t attached to the battery. STILL, I had to remove all of my clothes from the bag, and open every single compartment (of which there were many) for them to allow me to get back onto the plane. They were telling me that they might have to “rebook the flight” if my bag couldn’t get on. I don’t think I need to explain how agitated/terrified that made me."

Pros: "The crew was really good. The flight had no issues. I was pleased."

Pros: "I pay $30 more for my bags"

Cons: "I pay $30 more for my bags,"

Cons: "Phoenix airport is horrible for on time departures. Always."

Cons: "Nice crew. Nice flight. Wish there was a bit more legroom"

Pros: "Most was pretty standard. We did arrive 30 minutes early, which was nice."

Cons: "My bag was checked at the gate, and I was told I could pick it up in Sint Maarten, my final destination. I arrived in Sint Maarten to learn that AA had left my luggage at Charlotte Airport, despite having landed 30 minutes early."

Pros: "Crew was excellent"

Pros: "Great first class cabin crew."

Cons: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."

Cons: "I was annoyed when I was told I would have to check my carry on because there was no more room in the overhead compartments. Then as I was walking down the aisle to get to my seat I saw a lot of room in the overheads."

Cons: "I missed this connecting flight."

Cons: "Waited on the tarmac for over an hour before departure with very little explanation."

Cons: "Service was excellent"

Pros: "No need to drive from OKC!!!"

Pros: "nothing"

Cons: "Flight crew was an hour late to the flight, whereas customers were waiting for far longer than that."

Pros: "Fast and easy service"

Cons: "In 2 weeks, my husband and I had 4 flights with American and none of them went as planned. We endured flight cancellation, incomplete rebooking with another airline, rude customer service agents, multiple flight delays as well as multiple day lost luggage. Finally, it cost $2K more to get to my destination. Obviously not flying American again."

Pros: "Short flight"

Cons: "At the end of three flights to obviously be understaffed and to have luggage take an hour and fifteen minutes is disrespectful and shows how AA is callous about it’s passengers needs."

Pros: "Staff very professional, everything else went as planned. That's all one needs."

Cons: "We had a hard time hearing (clarity of speech) announcements over the intercom at the gate & on the plains (specially when the captain spoke). Nothing life threatening, but wouldn't want to miss something important."

Pros: "Fast trip!"

Cons: "We were delayed because of a broken tray table and then the broken tray table was mine. But we made it, and the flight was good, so it was fine."

Pros: "Rude staff at the check in counter both flights. Very disappointed in American"

Cons: "Rude agent at first check in and again at second check in"

Pros: "American did transfer us to another flight after several hours' delay."

Cons: "Lack of scheduled flight crew caused a 2 hour delay causing American to re-route us via Chicago in lieu of Phoenix. Still, arrived 2 hours later..."

Pros: "Got me to where I'm going safely. Crew was nice."

Cons: "Flying is painful"

Pros: "I like the cookies. Any flight that safely lands is a good flight. I didn't have to hear the inflight "entertainment". There was room for my backpack, and I was in group 6 on a nearly full flight."

Cons: "I hate having media flashed in my face. The srewardesses misses me when serving beverages, which is hard to imagine, and rarely happens. We had a particularly bumpy landing. I've flown a fair amount, and I thought our bouncing and jostling was unusual, but then weather is unpredictable - still... I've seen navy pilots stick landings of small planes in worse weather."

Pros: "Not much"

Cons: "The cabin was very warm and almost unbearable. The flight attendant for the first class section was very rude."

Pros: "The flight left on time - I do appreciate that."

Cons: "We were forced to check our Uppababy Vista stroller at EWR departures that we hoped to check at the gate. Needless to say this made it difficult to get our toddler through security. At baggage claim only half our stroller was there - they had disconnected the seat from the wheels. Luckily we spotted what looked like a similar frame to ours at the gate when we landed. It then took another forty minutes for the baggage claim office person to go through security, to the arrival gate and back to baggage claim."

Pros: "Nothing"

Cons: "Flight delayed but the airline "autorouted" off my flight without informing me. I ran across the airport in Charlotte with my 2 small kids to find my original flight still there and I was kicked off of it. Irate and beyond bothered I got nothing but I'm sorry and you can get another flight in over an hour. So my small children and I will not arrive beyond dinner and bedtime. Unacceptable."

Pros: "I liked that you could watch TV and movies from your personal device without a charge."

Cons: "That the flight was delayed."

Pros: "That we where on the plane... If you consider that we had to make this D-tour to get to San Juan...AA canceled our flight to San Juan in JFK due to wether and not enough standby crews."

Cons: "That the canceled the flight in JFK, and the couldn't get us to to San Juan from JFK the same or the next day!! There was nobody from AA to assist you or help you!! We had this once with Delta as well but they send you the new itinerary in front with a compensation and help you at the airport... For us it's never AA again"

Pros: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."

Cons: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."

Pros: "Friendliness of flight crew; entertainment choices."

Cons: "Food was poor for first class."

Pros: "Crew was very professional"

Cons: "My flight was delayed 5 hours"

Pros: "The flight arrived early which was nice. But that's the only good thing about this flight."

Cons: "From checking my bag to leaving the plane in Dallas, I felt like AA employees thought passengers were just in the way. It was almost as if the flight attendants were traveling to Dallas and they happened to have to take care of passengers along the way. There were very few smiles, hellos, or how can I help you. It was almost always and grunt and what do you want? The personal device entertainment was very buggy. the movie I tried to watch kept skipping, like on old scratched CD."

Pros: "Priority boarding provided by my credit card"

Cons: "Everything was ok"

Pros: "The staff was so nice and helped me find my way around."

Cons: "Food prices a bit high when compared to buying the same thing outside the airport."

Pros: "Stewardesses tried to make up for disastrous management mistakes. One customer service rep was helpful when Kiosk refused to give me boarding pass or seat assignment or pay for baggage check--ALL USING MY AMERICAN AIRLINES ADVANTAGE MASTERCARD!"

Cons: "Change of airports from EWR-Oak to JFK/SFO after I had printed boarding passes. Got call from AA but when I picked up, no one was on the line. Equipment prob, they said. I think it was two half full planes and they screwed the EWR passengers. Manhattan was in gridlock because of UN session. I discovered change when I arrived to check luggage curbside at EWR. 3 hours of stop and go traffic to get there. See other box re kiosk problems. Boarding pass didn't have my TSA FTN so had to go back. Could not check luggage curbside. Got seat in last row when I noticed boarding pass had no seat assignment. They lost my luggage at SFO. There's more, but..."

Cons: "The exit row seats were very confining g..way to narrow due to type of seat used..had the tray in the arm"

Cons: "Cancelled, had to stay in Dallas until next day"

Cons: "3 hrs on tarmac then weather canceled flight then hoax shutdown JFK"

Pros: "The flight had a 3+hour delay leaving New York and the connecting flight from Phoenix had another hour delay. The customer service rep on the phone did her best to help me but there was no way for me to get to my destination on time (I had given myself a 2.5 hour cushion."

Cons: "Over 4 hours of delays made me miss my best friend's wedding rehearsal dinner-- and i was the best man. Completely unacceptable."

Pros: "every thing is okay other than the delay."

Cons: "delay in departure for 2 hrs"

Pros: "i was delayed first for 2 and a half hours in newark which changed to 4 hours and were told because of refueling. which made me miss my connecting flight in phoenix. then the new flight i was put on in phoenix i was rushed onto the plane only to sit and wait on it for another 2 hour before taking off. terrible experience"

Cons: "I took a flight in 2016 from Newark New Jersey four times and I only went to Florence South Carolina one time. I ended up in Myrtle Beach South Carolina, another time in Columbia South Carolina and the last time in Charlotte North Carolina. Each time I departed I had to pay to come back to Florence South Carolina."

Pros: "On time"

Inexpensive way to get to Florida for a weekend. No frills, but as advertised.

The flight was delayed for almost 2 hrs. I feel like we should be given vouchers for free flights after that experience.

Pros: "Boarding was easy, there was sufficient leg room"

Cons: "No snacks unless you want to pay an arm and a leg. One stewardess snapped at me when I tried to touch a bag of chips to move it and see what was available. She could’ve been a lot friendlier! I had no way of seeing what was on the cart from my seat and had to rely on her to tell me what was available. After I bought something and she passed by, I saw something else I’d rather have but it was too late by then….and she didn’t list it as an option. In flight movies would’ve been nice, too."

Pros: "Flight was great overall."

Cons: "Timelines was very poor. 2 hour delay because we don’t have a crew is terrible!"

Pros: "The flight from CVG to LAS pretty quick"

Cons: "Allegiance staff at Check-in staff are very rude AMD full of themselves, instead of explaining they expect every traveler know policies of allegiant, there are no boarding pass scanners and to print for you they want $5 if not they force to download their app so that you can get the boarding pass that can be read by TSA scanners ridiculous!!"

Pros: "The crew was super nice and helpful. They made an effort to answer any questions the passengers had. They made the flight home very enjoyable. I plan to fly with Allegiant again."

Pros: "Great crew."

Cons: "Nothing"

Cons: "Absolutely GREAT!!!"

Cons: "It's a low cost, no frills flight option. But we left and landed on-time and that's what I wanted."

Pros: "Plenty of legroom"

Cons: "Flight delayed due to plane problems."

Cons: "Free beverages"

Pros: "Crew was nice"

Cons: "Leg room"

Pros: "I like I can pick seats."

Cons: "Ppl putting their carry on in overhead bins nor in their row so when zone 6 (at the front of the plane) gets on, there’s no room in your overhead bin space. Crew should say to passengers to put their luggage in their area, not front of the plane."

Pros: "Love Allegiant!"

Cons: "Free beverages"

Pros: "There was nothing outstanding really"

Cons: "It’s a low cost airline, so expectations are very low. Plane was very dirty because it just keeps on hopping back and forth without any cleaning service it seems"

Pros: "Crew food. Seat small little leg room."

Cons: "Plane on time. More leg room."

Pros: "the crew was very welcoming. and the boarding process was fast."

Cons: "the seats are not comfortable. however I can understand because of the price."

Pros: "The actual flight was comfortable and the crew was good."

Cons: "Flight time was pushed back a few weeks ago. Slow boarding process so we landed about 30 min late."

Pros: "Great crew. Good on-time flight (early, actually). Smooth boarding."

Cons: "Standard no-frills gripes. Seat is tolerable but basic, no recline. No power, zero inflight entertainment, etc etc. They won't even give you a sip of water for free, which is just absurd in my opinion. They did give me a free cup of ice... so I guess ice + time = free water..."

Pros: "The crew was great. We left on time and arrived on time."

Cons: "I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free."

Pros: "Very efficient. Arrived early."

Cons: "Seating very tight."

Pros: "The pilot landed smooth."

Cons: "We were boarded and waiting on the stuffy hot plane with no air. The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. It was a horrible experience. And we received nothing for the inconvenience when I had to cancel my work day so I had no compensation and lost clients because of cancelling last minute on them."

Pros: "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. This was the first flight for both of my children (5, 7) and they had a blast. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. The kids loved this!"

Pros: "Keep the free snacks and drinks, NA or soda, I really just miss the legroom (nearly 6’ tall) and cushions, a chair that can ease back a bit. All airlines do this but you are worse than frontier, the major carriers have skimped but not like this."

Cons: "3 hour torture chamber. When she said it was their goal to make us comfortable, but more importantly to keep us safe I snorted laughter. It was a bit better and a lot shorter than the dark passage"

Pros: "on time, hepful personnel"

Cons: "my gate checked luggage was lost"

Pros: "From entering the airport, gate, and plane- nothing is more pleasant and efficient than Allegiant flights. I was able to attend my grandsons bday and back by start of the next week- round trip at REASONBLE prices! Thank you."

Cons: "I am ok with it but the walk way was so filthy on my return trip. I know plane was late and we boarded late... but a really quick vacuum would have taken only a few minutes. I realize it was messy from cl"

Pros: "Nonstop on time and as expected"

Cons: "First flight being cancelled"

Pros: "2 hours and one flight. Done!"

Cons: "No entertainment"

Pros: "Didn't mind paying for bags, seat, snacks, drinks,.....but a 10hour delay!!!! UNEXCEPTABLE Will NEVER use this airline again!!!"

Cons: "10hour delay!!! No weather problem.."

Pros: "Departure was on time and arrival was a little early! Nonstop flight was great!"

Cons: "Seats are a bit cramped and their is no pocket on the seat back to put your water bottle or book"

Pros: "the pilot"

Cons: "checking in , it seemed like no one knew what they were doing."

Pros: "I liked that they had a direct flight from Los Angeles to Bellingham."

Cons: "The delays were horrendous and a google search reveals this to be so common it makes me wonder if it's not part of their business model. Like, so bad I ended up booking a return flight on Alaska and just ate the extra $300."

Pros: "Crew was nice"

Cons: "No wifi"

Cons: "Did not check in or take this flight. Trip up to NJ was so bad I could not fly back. Tried to contact company and was told they could not assist in anyway. So lost ticket cost. Live and Learn. Do not fly this line."

Pros: "No complications and efficient boarding"

Cons: "The people that stand up when the plane stops even though they are going to have to wait till the door opens and everyone in front of them has to get off before they do."

Pros: "Well-priced. Good seat spacing and aisle size, good atmosphere. Easy to find overhead storage and boarding is quite fast and well organised."

Cons: "No complementary drinks, no TV to watch. Which is fine since those aren't necessary, but it's good to know if that's something you're willing to pay extra for."

Cons: "Nothing"

Pros: "Best flight for its Price. It was on time."

Pros: "didn't like anything"

Cons: "delays"

Pros: "Overall good experience"

Cons: "Nothing"

Cons: "Two planes of passengers in gate area delayed takeoff without warning or information."

Pros: "flight took off on time"

Cons: "Leg space tight. Seat didn't recline. They said the maximum width on the under seat personal item is 7 inches but space is big enough for wider than that. I felt that was misleading."

Cons: "Arrival in Ft Lauderdale... Bags took an hour to get to carrousel. Never were posted on the information. Flight were, as expected, uncomfortable."

Pros: "Staff was extremely helpful and friendly. Plane was very clean and more spacious than any other airline coach seats. We departed on time and arrived 15 minutes early at our destination. Flight price was hundreds of dollars cheaper and the only airline which offered non-stop service from nyc to Knoxville, TN."

Cons: "Honestly i have no complaints."

Pros: "The flight was smooth and quick once we were in the air..."

Cons: "We waited for another crew from another plane and had to leave almost an hour later than the scheduled flight."

Pros: "The outbound leg went well except for the very uncomfortable seats that are thinly padded and do not recline. We left on time and arrived on time."

Cons: "The return trip left five hours late due to a faulty plane. I appreciate not using a plane that was mechanically not working. I also appreciate that we did finally leave on the same day we were to leave. The replacement plane was as uncomfortable as the plane used in the first leg of my round trip."

Cons: "I moved my seat when I checked in to sit with a friend and paid about ten bucks for a different seat. I didn't think much of it until I got to my new seat and realized I had paid to sit in a seat that was basically a bench that didn't recline and was right in front of the bathroom so it rattled every time someone flushed. Classy."

Very friendly.

Pros: "Good"

Cons: "Little late"

Cons: "LONG walk to car rental"

Pros: "The base price was good, but once you add all of their extras, which in any other broadline airline the price is actually more expensive, but also no WiFi so could do work"

Cons: "They “extras” kill you, want to bring a carryon, $$$, want to choose your seat $$$, you want the flight attendants to help $$$, no WiFi, pay for a soft drink, when all said and done I could of spent the same amount on delta, and gotten the miles from it, but I wasn’t buying this ticket! There really is nothing redeeming about this flight other than it got to Miami early!"

Pros: "Price was fantastic, plane was on time and staff were incredibly friendly."

Cons: "Wasn’t great comfort and baggage price jacked up the cost a little, but was reflected in the great price"

Pros: "The crew was so warm and kind. The really made the trip."

Cons: "I fly often. Mostly internationally for work, but often enough domestically that I am a learned flyer. I hated that there was no complimentary anything on this airline. When checking in, I had to pay for my seat, after paying the stated price on this site (btwn 13-45 $). There was food and beverage, that you also had to pay for, no complimentary soda or nuts on this airline. Also there was a carry on baggage fee!!!! Like wtf. Overall, though the crew was great, I would NEVER fly this airline again."

Cons: "No one contacted me to try to give me any type of credit or refund even though I lost two days of my trip"

Pros: "Price reflects service and experiwnce, but is cheap"

Cons: "Just before I left for LaGuardia airport terminal C, Kayak sent a push that my moms terminal was changed to d. I took her to D. They said she needed to be at terminal C to get her boarding pass. It took me ten minutes to circle LaGuardia to get back to terminal c, at which pointANOTHER push popped up that said her flight was in terminal D. I live in NYC so can get myself around, but kayaks pushes were infuriating as I am traveling with a wheelchair guest and your System is sending out the INCORRCT information. You almost caused my mom to miss her flight, which would have been very bad for medical Reasons."

Pros: "Nothing"

Cons: "Everything"

Cons: "I wish the cushions in the sitting chairs could be a bit more comfortable. Specially for a 3 hour plus flight. Costumer service was excellent. Thank you."

Pros: "Despite technical issues and a delay in boarding, they got us to the destination on time. Polite and helpful crew."

Cons: "Why do passengers have to take their luggage themselves to another conveyor belt after checking it in at LGA?"

Pros: "I didn't enjoy the trip from Atlanta to New York or back"

Pros: "I really don't understand"

Cons: "It's too much delay that cost me almost my job. I had almost 7hrs transit in Denver and the plan has been parked there for almost 7 hours and when we start to depart, all frontier employees start doing things they supposed to do an hour a good. I assum frontier carry between 150-250 ppl, if 10 frontier employees finished their an hour check things around, it would be very very helpful instead westing 150-250 hours of passengers. When I saw the commitment of each employees in under cover boss show I was so excited to fly, but I don't think I can afford to the delay."

Cons: "i had to spend $300 for a ticket that originally cost me 65"

Pros: "I wish I had something nice to say..."

Cons: "4 hour delay due to a maintenance issue that we were not made aware of until 2 hours into the delay. The staff were INCREDIBLY rude and were mocking and making fun of passengers ( I was seated in the last row and could hear EVERYTHING! Also, the crew did very little during flight time. They instead sat in the back and played inappropriate games like Never Have I Ever and Truth or Daresnd spoke about topics like Sex...mind you that there was a 9 year old little girl seated next to me. By far the worst flight experience in my 30 years of flying ."

Cons: "Flight delay of 4 hours not communicated until 10 minutes before departure. Flight was cancelled 2 hours later with no attempt to accomodate any passengers. I had to take a train to Philadelphia just to get another flight home and all expenses were out of my pocket. If I had backed out on the flight after booking, the air line charges me a fee, but if they refuse to follow through on returning me home, I am out of pocket. DO NOT FLY FRONTIER AIRLINES."

Cons: "My family and I missed the flight because of a man fell and killed himself on the same train we were taking. We were held at the station under the tunnel for 2 hours and it made the local news. I called Frontier and tried to explain the situation to Gary the manager and hoping that he could help me with a credit so I can fly Frontier again the following week but he said that he couldn't help me at all! That's a guaranteed of the worst customer service and zero non-returnable customer!"

Pros: "Boarded quickly."

Cons: "Extremely disappointed to learn that my $50 oneway flight came with a surprise $45 CARRY-ON luggage fee. Supposedly this fee is waived if booked on Frontier.com. Kayak gave ZERO obvious information about the chance of paying a carry-on fee. I was not happy about it. And I question Kayak's integrity on this issue. Thanks."

Cons: "Didnt have someone at the gate to check my luggage or even to put in on the next flight. The security then took all of my stuff since I had to try and take it through the tsa and check it at the gate. Overall annoying and I would like to have my money back for the bags that I didn't use!"

Cons: "Frontier did not have problems with the same bad the last time traveled with them, but I was charged $60 at the gate for the same bag!!..How ridiculous is that? if I had knew that they would consider that as a carry on, why wouldn't I check in the bag earlier? Even thought I explained the same to the flight attendant, they were not even ready to hear to me!! Very Bad!!! How can a new Airline grow with such attitude ?"

Cons: "We don't like this airline because we requested for a refund for baggage . We paid for three tickets $747.60 and they charged three carry bags $180.00. But they did not give us a refund. We will not use this airline again and we would never suggest this airline to anybody. This is my mistake. Thank you."

Pros: "I like that the flight attendants seemed like they were having a good time."

Cons: "I didn't like that there is very, very little leg space on the plane. I didn't like that Frontier sells itself as cheaper than other airlines, but then charges $25-35 to bring a bag on the flight. Virtually every person that flies has a bag, so the "cheaper" flight is actually just as expensive as any other airline. Also, on a 4.5 hour flight from NYC to Colorado there were zero complimentary drinks or snacks. This, again, adds to the price and makes it the same price if not more than flying with a possibly more desirable airline. As we were boarding the flight, Zone 1, 2, 3..etc were called but they never called Zone 4, just assumed everyone would get up. The woman directing the boarding process just walked away and never came back to welcome those passengers as well. This was the first time and certainly the last time I will fly with Frontier. Unfortunately, selling yourself as a more affordable option should come with reasons to keep your new customers, not give them countless reasons to pay a little extra to fly with someone else. The business model here feels a little scammy, as a consumer. I assume you will be able to keep customers for a while through selling yourself as the more affordable option, but people are smart and will catch on to the fact that is a bit deceiving."

Pros: "The flight home went really quick."

Cons: "No wifi, movies, super cramped seating, no free snacks or drinks, had to pay for bags, no alt flights. Took extra long time to open door, depart from plane on way there."

Pros: "i thought the price was decent, but with all of the add ons (carry on !?, seat selection) the flight price ended up being $90 more than the original purchase price. very disappointing."

Cons: "comfort (seats don't recline and are hard), entertainment (none), delays!!! (going there and coming back), add on prices (carry on luggage + seat selection). i won't be flying frontier again."

Pros: "People were professional and everything ran smoothly."

Cons: "I'm sure there's some tiny print somewhere explaining carry-ons are $45 but it should be more obvious when booking - even if you do it through a third party. It soured the rest of what was otherwise perfectly good service. Other passengerss reacted the same way. I was charged and then noticed the family next to me was charged only $40 for checked bags. The looks on their faces for having to pay for both types of bags was priceless. I mentioned the cheaper check-bag fee at the counter and she said, "Oh, but you said it was carry-on". It just felt scammy. Easy-Jet has been a discount airline for ages and they give you all the options up front so you know what you're getting into. They practically charge you for toilet paper but there are no surprises. Add the extra aggravation of LaGuardia's third world style and you end up with a frustrating day for avoidable reasons."

Cons: "I've never met such a rude staff. Every single attendant and ticket staff was horrific. By the time the flight ended, I heard at least four different people/families mention that the experience was so bad that they would never fly Frontier again. Everything was dirty and the Frontier workers treat us like animals. I've also never been on any other airline even spirit that made you pay for a duffel bag. By the time I paid for the small bag 60$ each way, it was more expensive than a Delta flight. I will continue to fly Spirit or Delta from now on and never again with Frontier. Horrible."

Pros: "Friendly crew/staff"

Cons: "I don't like paying for carry-on luggage, especially when I had no idea until I was about to board the plane. My seat was uncomfortable. I thought Row 5 on an Airbus 320 would have reclining seats, but to my disappointment it did not. I was surprised when the attendant informed me that most of the seats in the front front of the aircraft do NOT recline. Overall, flying Frontier reminded me of the one or two times I flew Spirit. I have avoided that airline ever since, and I will probably do the same with Frontier."

Pros: "Initial price"

Cons: "So here's the deal. I knew a decent amount about Frontier going into this flight, but seeing it with your own eyes is shocking. They basically exist to charge passengers extra money at the last minute. Combine all the unpleasantness of other airlines in one, and that's what you get. As an engineer, I appreciate innovating to bring down prices, but that is not what's happening here. It's a case study in forcing people to accept the lowest common denominator in the broken system that is air travel. I would strongly encourage you to spend the extra $$$ to do a united or similar flight, you'll feel it initially, but when you're not stuck in some derelict corner of LaGaurdia asking yourself why you cheaped out you'll be thankful."

Cons: "Flight was delayed 3 hours, then we boarded the plane at 1:46AM. Only to have the flight cancelled. After 45min on the plane we had to get off and wait until 3:45AM to find out what the next step was (rescheduled for 11:30AM). Overall the communication and transparency around this ordeal was handled terribly. Staff had no plan to deal with situation, provided helpline numbers were useless, email/text communication of the rescheduling was nonexistent All of this is not even getting into the cheap service and setup of the flight itself. Will not be flying frontier again"

Cons: "I was shocked that I had to pay $80 on top of a $312 flight to La Guardia in order to bring a carry on. Also, this is a stripped down airline now, with no drinks served and not even a package of peanuts or crackers. Nothing. The reps at the check in counter for baggage were incredibly rude, and a French man standing next to me did not understand that he'd have to pay for luggage, and as he had no credit card, he had no recourse. He was sent on his way to the gate with his bag, but then was not let on the flight with the bag he had no way to pay for!! I will never fly Frontier again."

Cons: "I had to pay an additional fee for choosing my seat, plus I was charged $45 for a carry on. We were stuck on the plane for an hour and they were charging for water. The seats were very small and did not recline."

Cons: "I had very little leg room, I had less than half a can of soda to drink in a cup filled with ice, there were screaming children everywhere and the plane was dirty. The flight attendants looked like they would rather be someplace else then doing their job."

Pros: "The flight attendant and pilot were nice and seemed to care"

Cons: "The people at the ticketing counter were talking to each other and not present with those trying to check in. The plane ticket was cheap, but then it was a surprise that I frontier charges for carry ons and on flight beverages. So it pretty much equals out. The aircraft itself was pretty ghetto and cheap feeling. There was a child on the plane playing with an electronic toy that played a most annoying song for literally the entire time of the overnight flight. I was disappointed no one who worked on the aircraft asked these parents to make this toy stop so people could sleep"

Pros: "Crew was nice, but very uptight about wearing a seatbelt, not standing in line to use the bathroom, not changing seats, etc."

Cons: "I booked tickets with this airline for the first time because prices were significantly cheaper than with other airlines. However, I didn't realize I would have to pay $45 for carry on luggage, pay extra if I did want a seat in the middle, and even pay for soft drank! After factoring in all those things, it would have been a lot cheaper to use a different airline. Plus, it was by far the most uncomfortable airplane I have ever been on. No leg room, small seats that do not recline and have no cushion. Terrible experience!"

Pros: "Non its terrible! There's mosquito on the plane. Its hot. Seats cannot be inclined at all. And its dirty. There are drunk weird people too that the security doesnt seemed to care."

Cons: "It was late! And its ok for planes to be late it happens but this airline company is horrible. They informed as too late via email that its going to be delayed that i decided to take it easy for a while its going to be 2hrs delayed from 10pm was moved to 12:08. But then when i called them they said to come in early anyway coz it might change. What the heck! What if i took a nap since they informed people its going to be 2 hrs delayed from normal sched and then i miss my flight??? Just for them to say just come in early anyway they're just too unprofessional and horrible. Il never fly here again."

Cons: "The pilot was awesome but the crew was rude. We received notification that the plane was delayed and then 30 minutes later it was updated to the original take off time. People were late because of the notification that the plane will be late and we ended up leaving late anyway. At no point during booking my flight was i made aware that i would have to pay extra for my seat and carry on. The fact that you have to pay for something to drink on a dehydrating plane, is RIDICULOUS. I will never take Frontier again. This airline is joke."

Pros: "Read the fine print. This airline is cheap for a reason. There is a fee for carry on bags, and nothing is complementary. Seating is randomized unless you pay extra for a preferred seat. I opted for the cheapest option, no carry on and a random seat. This placed me at the back next to the rest room, but that's how it goes. Seats were very small, with the least leg room I've ever experienced. Thankfully, my flight was only 2 hrs long, and though we were delayed boarding 30minutes, we still arrived on time. Crew was very friendly and the plane was clean. I would recommend this airline for a short flight in which you have no luggage!"

Cons: "I'm 6'1, and I wish I would have paid extra for a "stretch" seat. No leg room in the regular seats."

Cons: "Mandatory baggage charges are such a ripoff. I could have gone on delta and added miles, thought I was getting a deal. My ticket was $60 extra because of the mandatory carry on fees."

Pros: "Nothing"

Cons: "We buy with my friend seats together online and when we went to the airport they changed our seats"

Pros: "On time. Easy up gently down"

Cons: "seat space is fairly limited and I am not tall or big. Normal size people were knees against seat in front and elbow to elbow"

Cons: "I didn't know I had to pay so much extra for my luggage. I'll be flying very often from this point forward - unfortunately it will not be on Frontier. I don't this airline is very honest."

Pros: "Only thing i liked is That we didnt crash"

Cons: "-$40 fee for personal bag that was slightly over regulation -one hour delay PLUS 2 hours stuck on runway in the airplane without access to water nor could we stand up out of our chairs for bathroom -finally when they were serving food and beverage only paying passengers had first access to food and water even if the crew had to walk all the way to the back and then back to the front to serve and charge them, it took about 45 minutes until they started serving water (of which the second cup of water they needed to charge for supposedly although we got "lucky" and they gave us a free second little glass of water)"

Pros: "The flight attendant was pleasant"

Cons: "The gate peaple were rude. Slammed me with a $60 carry on fee I wasn't aware of , and said it was my fault for not going to frontier website to read discaimers I wasn't aware of. Pure BS."

Pros: "Not much to like the plan was clean."

Cons: "The flight was two hours delayed. And the pilot or staff did not have the common courtesy to let us know what was happening. Pilot explained why they were delayed in landing at LGA. And it would be a two hour flight. However we waited another hour on the runway with NO updates!!! Just sitting on a plane, on a flight that was already late, was very frustrating. Frontier staff should really work on better communication. They also had an elderly woman pay $60 for her carry on. They could have waived the fee, she was elderly and she stated she wasn't aware that she had to pay for her carry on. It would have been a nice gesture when the flight was delayed."

Pros: "Quick boarding, left pretty close to on time."

Cons: "Was shocked to discover while getting my boarding pass that I have to pay $40 EACH WAY for a having a standard size carry on. If I'd known that I would have gone with the other airline and paid just as much -- but gotten at least a free drink and seat that reclines."

Pros: "They don't comply with thier own policies. Thier website says a carry on bag and a personal item (such as a laptop bag) is allowed free of charge. When i reach their with a very tiny suitcase and a laptop bag, the front end staff tells me I am fine and can go ahead with the sevurity line. But when I reach at the gate and just as I am about to enter the flight a frontier employee snatches my bording pass and says that I have to pay $60 for my one item, as only one item is allowed. And she was so rude that she wouldn't listen to anything. Says the gate closes in 3mins if you wanna get in this flight pay $60 or else she wont let me in. I had no choice other than to pay. This was through kayak. I would request kayak to not keep any kinda relation qith such ripoff fraud companies, if they don't want bunch of bad reviews them self. Frontier has already millions of bad reviews and one more added from my side just now. I would never ever travel frontier again. N by the way the flight sucked as well."

Pros: "Nothing"

Cons: "Cheap tickets but then you have to pay for your seat after you already bought the ticket plus another $35 to check your bag. Paid $250 for the flight then had to pay another $70 just to get on with my bag and sit. Didn't get any good customer service from anyone who works on this airline. Didn't offer any free beverages on the flight. You had to pay $2 for a soda. Plane was old and beat up. None of the machines worked to print up my boarding pass which left me on a long line where me and a couple other people missed their flight due to lack of staff behind the counter. They tried to charge me another $100 for another flight and still charged me the $70 for the flight I missed. So I went to American and got first class for A LOT cheaper than what I paid all together for this flight. Waste of time, money and just a big disappointment all around. Will NEVER fly frontier again!"

Pros: "Crew was fine, legroom good on purchased seats, but we were moved to exit row even tho we purchased extra legroom in regular seats, and then could not recline, which kind of defeats the point of being able to stretch out and relax."

Cons: "A crazy amount of extra fees, making the cheap ticket null and void, the fact that I paid for precious baggage (artwork) to be checked on the plane from LGA to Miami direct, and somehow, the package did not get on the plane."

Pros: "service was great and also we had smooth ride thank to our Pilot Sam"

Pros: "For an ultra low budget carrier, it managed to be more comfortable than Spirit. The snacks and drinks were also more reasonably priced and in larger quantities than some major airlines."

Cons: "The flight was about an hour an a half delayed in leaving due in large part to congestion at LGA. As an ultra low cost carrier we also had to pay $40 for a carry on and would have had to pay $16 per seat selection, not even the good seats."

Pros: "Everyone was friendly, the flight was on time"

Pros: "Unfortunately there was two medical incidents that occurred on the one before we Boarded a young boy had a seizure and no one knew how to handle the situation by the bless of God I was in the medical field and he sat with me. Then a young lady was walking up to the bathroom and passed out it."

Cons: "which I step in to ensure the person was fine. I don’t understand why they don’t hire people in the medical field. Which I apply for part time and was never accepted. It’s a shame. But thank god the two people were ok."

Pros: "Pilots were very late, we sat on the plane about 45 min waiting."

Cons: "On time crew, or not board so early if the crew isn’t present."

Cons: "they canceled my return flight, after missing initial flight. bad customer service. no help at desk counter about info on the return flight being canceled."

Pros: "I did not enjoy Spirit Airlines. My experience was awful from MCO to BOS and BOS to MCO."

Cons: "I am 5'4" and had absolutely no room to move and the chairs do not recline. My flight to Boston was delayed 2 hours. I called Spirit Airline's customer service and could not understand a word anyone said because their accents were to strong."

Pros: "Everything went well with flight"

Cons: "That I 50 dollars for a carry on bag"

Pros: "The flying was good overall and the attendants were nice."

Cons: "Normally on flights, the airline gives you complementary water cups but it was not free. the seat space was smaller and did. It recline back; also the little tray attached to the back of the seat was half he size as usual on other airliners. The price for the overall ticket was cheaper than most but at the expense of being charged an arm and a leg for everything."

Pros: "the buzz ball on the flight was the only good thing about the whole experience"

Cons: "completely destroyed all of my luggage by somehow breaking the hot sauce in my bag that was so carefully packaged that a 400 pound man must have been jumping up and down on top of for them to break it the way that they did. also i had to correct a tag on my bag that they put on that would of sent it to a completely different town. not that any of my clothes are salvageable now anyways. but the complete lack of remorse and or apology for such an obvious mistake is appalling. the whole airline should be ashamed of the employees i encountered on this trip."

Pros: "n/a"

Cons: "everything - customer service,"

Cons: "The Seats are Hard and narrow and don't lean back. (I know... It's an economy flight and you get what you paid for.)"

Pros: "The flight actually took off."

Cons: "Spirit cancels their flights for no reason and took a day of my life."

Pros: "The people I sat next to were nice and flight attendants were nice"

Cons: "Our plane was 2.5 hours late to start. The flight was uncomfortable but the company was good. However, since the first plane was late, it meant I would miss my layover & second leg of my trip. When we landed from Texas into LA (at 815pm) the flight attendants told us to speak with the check in people about our new flights. When i went up to the counter, no one was there. A guy in a yellow vest popped up and helped me look to see when my next flight was leaving. He told me that I would have to spend the night in the airport since the next flight wasnt for another 12 hours and since they dont partner with other airlines that I would have to go to Alaska if I wanted a flight home tonight. When I asked about a refund for my ticket he said maybe I would get one for the second leg of the flight. Needless to say, I'm flying home on Alaska and sticking with them until Spirit can figure out a better system. Talking to people next to me on the plane, they all had cancelled flights from Philly and had to spend the night at the airports too."

Cons: "I tried to print my ticket out online and 1 hr 45min beforehand and it wouldn't let me so I had to go to the kiosk and print it out there but by the time I got to the kiosk there was a line that was 2 hours long to check in and so I waited a little bit and then was unable to get to the end quick enough. It would have been $100 extra to change my flight to later today and there were no refunds even though I started in the line before 45 mins before the flight."

Pros: "Notbing"

Cons: "Unfriendly help at customer service. I got charged 65 for my bag at the gate on an hour flight. Beyond rediculous. Next all drinks and snake you have to pay no cash accepted. Let's not start with two hour delay in Baltimore then 20 minutes on tarmak because these people have their heads up their asses. I will never fly spirit again. Complete junk!"

Pros: "I was able to get a fill refund after my flight was cancelled."

Cons: "The flight was consistently delayed throughout the day until it was finally cancelled. Rescheduling accommodations weren't available until late the following day. Fortunately, I was able to book a last minute flight with a more reputable airline."

Cons: "Flight attendants were very unprofessional. Were they all new?? Also, terrible cost. No savings over better airlines. Will not use again."

Cons: "You need to pay extra for everything. One carry on? Nah. They don't adhere to regular carry on sizes and it's all arbitrarily enforced. The money you have to spend ended up being an extra $200 for me when it wasn't all said and done--I should've just bought the more expensive flights with other airlines. Maybe I would've at MINIMUM arrived on time. We were delayed for over an hour without explaination (no weather problems) purely due to Spirit's incompetence."

Pros: "Exellent service and professional job."

Pros: "Clean surfaces, well kept. On time."

Cons: "Rows arranged too closely, no recline available. Baggage fees are especially bad if you factor in that carry-on is so expensive & so strict re: size."

Cons: "Seats don't recline"

Pros: "Cost and crew and on time"

Cons: "Paying for inflight snacks"

Pros: "nothing"

Cons: "I missed my connection thanks to Spirit."

Cons: "Charges for everything. $55 for a carry-on bag? Come on (fortunately, I had only a small backpack so I didn't have to pay that)! Extra charges if you want a non-random seat. Bullying at the gate ("If you haven't paid the $55 for your carry-on bags by boarding, I'm gonna charge you $100!!!"). Seats seemed even more cramped than usual. I found the whole experience pretty unpleasant and will generally avoid Spirit."

Pros: "With all the hidden associated fees such as having to pay for all beverages and snacks, they charge you more than any other airlines for your checked luggage and the allotted weight limit of your luggage had to be 40lbs vs the 50lbs with other airlines. Additionally, they do not include the international taxes and fees when traveling internationally so you incurr that fee when leaving the country. By far the worst airline!!!!!"

Cons: "With all the hidden associated fees such as having to pay for all beverages and snacks, they charge you more than any other airlines for your checked luggage and the allotted weight limit of your luggage had to be 40lbs vs the 50lbs with other airlines. Additionally, they do not include the international taxes and fees when traveling internationally so you incurr that fee when leaving the country. By far the worst airline!!!!!"

Pros: "Flight finally departed 6 hours late"

Cons: "Everything,I deserve my money back."

Pros: "Quick turn around for aircraft arriving from another place late but still flying off with a short turnaround time."

Pros: "It's on time & it's good for a short time flight."

Cons: "Spacing is not enough for comfort"

Pros: "Flight was on time."

Cons: "No beverages, freezing in plane, they trick you with 'lower' prices then charge $55 / carry on each way. Then they have a Spirit 'watch guard' to make sure everyone devlares their carry on. When you go back they help you by charging you $55 to carry it on board rather than the $50 check in price."

Pros: "plane was very clean"

Cons: "delayed 3 hrs"

Pros: "Nothing."

Cons: "Everything. Planes were late, stewardesses were not helpful, they charge for water, and they will screw you in every way possible on baggage."

Cons: "The say they are the home of the "bare fare" like it's a good thing. What they mean is, by the time you pay for a lite checked bag or for a single carry on you'll be paying just as much as any of their competitors. And forget about getting any type of snack or refreshments. That is unless you Want to pay out the nose for the grossest drink selection I've ever seen. No entertainment options at all, staff was barely attentive, seats were dirty with no comfort amenities. They were as bad as you can expect from a bargain airline, and not actually cheaper once you include the ridiculous baggage charges."

Pros: "That I am finally off that plane."

Cons: "The service the cost the seats were the worst ever. Like sitting on a concrete block"

Pros: "On time"

Cons: "Lost one suitcase and ripped another Didn't have personal to help Very uncomfortable seats Very high fees for checked bags that they then lost and damaged"

Pros: "On time! Good value."

Pros: "Good customer service"

Cons: "The fees for check in and carry on bags. Only allowed up to 40lbs for check in. No entertainment. Being charged for snacks and non alcoholic beverages. Seats don't recline. No blankets. Had a bumpy ride on returning flight without any explanation"

Pros: "I liked taking a straight flight discounts and staff was nice"

Cons: "Fees for bags to high and the food on the plane"

Cons: "Bad experience with the bag carrier"

Pros: "Flight was on time and a super easy ride."

Pros: "Nothing"

Cons: "They charge $55 for a carry on each way, the seats don't recline, the clientele is generally terrible. If you are reading this please go with the next highest priced tickets (probably less than the 110 carry on fee)"

Pros: "Airplane was clean and relatively new"

Cons: "Website and customer service"

Pros: "Nothing. Overcharged for lugage, They're using better planes to transport prisoners and, I'm sure that thay are getting free food & drinks. Seats are uncomfortable and don't recline & so close to seat in front of me, I coulnt struch my lags, folding table is so small that can of juice doesn't fit on it. We had 5.5 hours torcher flyte. We will never fly with " spirit aiilines" again."

Cons: "Your website is terrible, it took me almost 45 minutes to confirm my flyte and I couldn't print hoarding passes. My credit card didn't come thrue & I had to do everything again at the counter and paid more than $200 for the lugage including carry on. All other airlines have 50lbs allowable weight, you have 40 lbs, what a ripoff. I hade to play even for juce. You greedy Basterdes. "Your chip tickets" cost more than tickets for good airlines, SHAME ON YOU!!!!!!-"

Cons: "No leg room, delayed which made me miss my shuttle so now I have to sit here for 5 hrs until the next one arrives. Attempted to charge me for my carry on after booking with it online."

Pros: "I liked the fact that the ticket was very affordable .."

Cons: "I didn't like how I had to find out afterwards that I have to pay for my luggage and also to reserve a seat.That would be great to know beforehand"

Pros: "Landing"

Cons: "3 he and 43 minutes late"

Cons: "Terrible customer service!!! I hate the delay."

Cons: "in the future, i'd prefer to pay a more expensive flat rate with a more known airline than gamble on a cheap fare thinking that i'm saving money. i think i ended up paying more in the end for a sub par operation. i won't be recommending it."

Pros: "The plane was clean n friendly staff"

Cons: "Airplane not on time"

Pros: "drink service was fast as very few passengers ordered drinks"

Cons: "the seat did not recline"

Pros: "satisfied the requirements of an A to B transit"

Cons: "had to sit for a while before takeoff due to LAX crowding"

Pros: "Delayed 2 hours waiting for paper work really????"

COVID-19 information

Safety measures for airlines flying to Houston Hobby Airport

Airlines flying to Houston Hobby Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Houston Hobby Airport

Mandatory masks

Masks required on board, masks provided on flights to Houston Hobby Airport

Social distancing seating

Middle seats unavailable to book on flights to Houston Hobby Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Houston Hobby Airport

Flexible cancellations

Waiving of change fees. Search flexible flights to Houston Hobby Airport

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Recent round-trip flight deals

2/12Sat

1 stopDelta

7h 31mJFK-HOU

2/14Mon

1 stopDelta

5h 16mHOU-JFK

$136

2/7Mon

1 stopAmerican Airlines

6h 53mEWR-HOU

2/14Mon

1 stopAmerican Airlines

5h 43mHOU-EWR

$136

2/15Tue

1 stopDelta

6h 39mLGA-HOU

2/24Thu

1 stopDelta

5h 15mHOU-LGA

$136

3/5Sat

1 stopAmerican Airlines

6h 10mJFK-HOU

3/8Tue

2 stopsAmerican Airlines

7h 36mHOU-JFK

$139

2/15Tue

1 stopAmerican Airlines

7h 26mEWR-HOU

2/23Wed

2 stopsAmerican Airlines

9h 19mHOU-EWR

$139

2/15Tue

1 stopDelta

7h 45mJFK-HOU

2/17Thu

1 stopDelta

7h 41mHOU-JFK

$146

2/8Tue

1 stopAmerican Airlines

7h 26mEWR-HOU

2/9Wed

1 stopAmerican Airlines

5h 43mHOU-EWR

$146

2/9Wed

1 stopDelta

5h 56mLGA-HOU

2/28Mon

1 stopDelta

5h 15mHOU-LGA

$146

3/1Tue

1 stopAmerican Airlines

8h 24mEWR-HOU

3/8Tue

2 stopsAmerican Airlines

7h 43mHOU-EWR

$149

2/6Sun

1 stopDelta

6h 09mJFK-HOU

2/9Wed

1 stopDelta

5h 11mHOU-JFK

$156

2/12Sat

1 stopMultiple Airlines

5h 26mEWR-HOU

2/15Tue

1 stopMultiple Airlines

7h 58mHOU-EWR

$161

2/26Sat

1 stopMultiple Airlines

5h 26mPHL-HOU

3/5Sat

1 stopMultiple Airlines

5h 17mHOU-PHL

$162

3/3Thu

1 stopMultiple Airlines

24h 00mMSP-HOU

3/6Sun

1 stopMultiple Airlines

13h 47mHOU-MSP

$162

3/3Thu

1 stopMultiple Airlines

24h 00mMSP-HOU

3/6Sun

1 stopMultiple Airlines

13h 47mHOU-MSP

$165

2/27Sun

1 stopSpirit Airlines

6h 09mJFK-HOU

3/1Tue

1 stopSpirit Airlines

7h 41mHOU-JFK

$188

2/17Thu

nonstopFrontier

4h 30mLGA-HOU

2/21Mon

nonstopFrontier

3h 25mHOU-LGA

$198

2/17Thu

1 stopFrontier

6h 15mLGA-HOU

2/21Mon

nonstopFrontier

3h 25mHOU-LGA

$207

3/30Wed

1 stopAllegiant Air

22h 23mEWR-HOU

4/3Sun

1 stopAllegiant Air

24h 02mHOU-EWR

$209

3/31Thu

1 stopAllegiant Air

22h 33mEWR-HOU

4/10Sun

1 stopAllegiant Air

23h 58mHOU-EWR

$210

2/17Thu

1 stopSpirit Airlines

7h 45mJFK-HOU

2/22Tue

1 stopSpirit Airlines

5h 16mHOU-JFK

$214

Recent one-way flight deals

2/13Sun

1 stopMultiple Airlines

14h 22mMSP-HOU

$59

3/5Sat

1 stopDelta

7h 50mLGA-HOU

$68

3/5Sat

1 stopAmerican Airlines

6h 10mJFK-HOU

$68

2/9Wed

1 stopAmerican Airlines

6h 53mEWR-HOU

$68

3/7Mon

1 stopAmerican Airlines

6h 13mEWR-HOU

$69

2/15Tue

2 stopsAmerican Airlines

8h 53mJFK-HOU

$73

2/17Thu

1 stopAllegiant Air

15h 27mMSP-HOU

$78

2/7Mon

1 stopDelta

6h 51mLGA-HOU

$78

3/4Fri

1 stopAllegiant Air

9h 49mBOS-HOU

$78

2/9Wed

1 stopDelta

5h 26mJFK-HOU

$78

2/1Tue

1 stopDelta

10h 15mLAX-HOU

$78

3/6Sun

1 stopAmerican Airlines

5h 47mPHL-HOU

$78

2/9Wed

1 stopAmerican Airlines

6h 53mEWR-HOU

$78

2/17Thu

1 stopAllegiant Air

15h 27mMSP-HOU

$82

2/19Sat

1 stopDelta

7h 51mPHL-HOU

$83

4/30Sat

1 stopAllegiant Air

18h 15mMSP-HOU

$84

2/3Thu

1 stopAllegiant Air

23h 12mEWR-HOU

$85

3/3Thu

2 stopsMultiple Airlines

32h 14mLGA-HOU

$95

3/4Fri

2 stopsMultiple Airlines

13h 19mPHL-HOU

$95

2/7Mon

nonstopFrontier

4h 30mLGA-HOU

$139

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