Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 21% increase in price.|
Average price round-trip
|$326||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Easy boarding and very nice crew"
Pros: "Everything was amazing"
Cons: "Nothing really."
Pros: "All was great!"
Pros: "The crew on both legs of our trip were nice and accommodating."
Pros: "Amazing crew as always"
Cons: "Wifi on smaller hoppers"
Cons: "Better accommodation for handicap passengers."
Pros: "crew found me an outlet for laptop"
Pros: "It is only a 40 minute flight how bad can it be. No in flight entertainment or beverage service, there never is, no time. Understandable"
Cons: "As with any flight since they started squeezing seats tighter, I am over 6 foot so there is no such thing as being comfortable!"
Cons: "Plane was delayed 90 minutes due to late crew. Plane was very old, only outside bins held carryons."
Pros: "Short and easy"
Pros: "Staff was great and friendly to talk too. The greeted every flier and it was a good flight."
Pros: "Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon."
Cons: "All the people standing in line prior to boarding."
Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."
Pros: "Super friendly flight crew."
Pros: "Boarding was quick and professional. The crew were professional and friendly."
Cons: "No entertainment system. The cabin was cramped and the food/snake was forgettable."
Pros: "Two ladies working in the aisles were very pleasant and nice"
Cons: "Takeoff accelerated too much... nicer to have a longer launch process"
Pros: "In-flight entertainment Nice crew"
Cons: "The Delta seat assignment and boarding process The flight was delayed"
Pros: "Delta is always great to fly on, but this was not the best.."
Cons: "We had delays EVERYWHERE. What is usually a 40 minute flight from Birmingham to Atlanta took an hour & 25 minutes. Once I landed, I had to connect allll the way on the other side of the airport. Once in air, things were fine, just hot. However, due to weather, we had to fly for an additional 45 minutes in the sky. The crew was as nice as they could be in that situation just overall a frustrating."
Pros: "Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job."
Pros: "I like the snacks they are not giving out on the flights. It seems that Delta is trying to make the flying experience nicer instead of more tedious and uncomfortable like many other airlines, which is appreciated."
Cons: "The flights were both operated by Delta but booked through WestJet, and the flights themselves were fine. The booking was through WestJet (found the flight on kayak which kicked me over to West Jet's site) and check in was a pain. Their code did not work for their site or Delta's, I had to FB message them both leaving and returning to ask for the correct one, and the first request took them hours to answer. I'll just book Delta next time and save myself the trouble."
Pros: "Crew was excellent"
Cons: "Aitplane was old and seats were very narrow"
Cons: "When the passenger in front reclines their seat it was in my face The legroom wasn’t terrible but I had a hard time even reading since it was so close"
Pros: "Quiet, friendly, fast and efficient. What you'd want for a flight at 6am"
Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"
Pros: "It was on time"
Cons: "It was crowded and cramped."
Pros: "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
Cons: "The pilot did a nice job of flying in and banking so we could see the view.."
Pros: "cleanliness; attendants were very helpful"
Pros: "It all went very well. Arrived 20 minutes ahead of time. Wifi movies were great. Stewardesses were very efficient."
Pros: "A pretty well-run flight, till we landed and waited on the tarmac for a gate. Otherwise, uneventful. Lunch was decent. Crew was good."
Pros: "The plane was clean and well staffed. The crew was nice and helpful if I needed anything. The snacks and drinks are decent and what you would expect: small bags of pretzels or cookies and your choice of Coke product or coffee. Using the mobile Delta app made boarding and finding my gate a breeze."
Cons: "The seats were hard, and it was hard to fall asleep."
Cons: "Left about 2.5 hours late because of a broken seat of all things. Apparently Delta doesn't bother to have maintenance staff on site at the airport."
Pros: "The crew was fantastic. I generally love flying Delta and find their crew to always be very professional and kind."
Cons: "As this was a smaller, regional jet, there weren't a lot of amenities. But that's fine, it's only a 40-minute flight!"
Pros: "NOTHING AT ALL!!!!"
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."
Pros: "Finally, we got to use a jet bridge in Guadalajara !"
Pros: "Staff were awesome. Give them a raise."
Pros: "Flight attendants were very helpful and attentive"
Cons: "Poorly organized boarding process. Most of the passengers were Mexican and the announcements were all in English ... quite a bit of confusion. Also, they never announced Premium Boarding, just went from people with kids to Sky Priority ..."
Pros: "The flight was very comfortable and quick. I like the coffee when I pair it with a biscoff."
Cons: "The boarding process seems a bit chaotic, but it didn't really detract from the overall experience."
Pros: "Nice crew; with sincerely smile and attentions during all flight. The dinner was delicious... and very very important... puntual trip"
Pros: "Small plane. Not a lot of room for carry-ons."
Cons: "Short-ish flight"
Cons: "Was never able to get on flight. The plane lost a windshield wiper and didn't have any spare parts."
Pros: "On time Clean airplane Smooth ride Friendly staff"
Pros: "Great short trip with an attentive crew."
Cons: "Seats were a bit uncofortable and small compared to previous flights."
Pros: "smooth flight"
Cons: "I'm not sure if this staff is exhausted or just over there job, but they cow towed to a woman who made major complaints about the air conditioning and even gave her points to help her deal with the temperature. Strange. They were only gold stays and I'm only Platinum and didn't complain once. Oh well, that's delta, we all deal with their silence when we post anything that is unfair."
Pros: "Crew was efficient and friendly."
Cons: "I was seated in toddler central with one squirming next to me and the one ahead of me that thought her seat was a rocking chair. She banged my knees til.mom finally told her to quit."
Pros: "Todo estuvo genial fue la primera que viajaba con niños y no hablo inglés"
Pros: "The check in personnel was fantastic - very helpful and friendly with a very relevant story that made me feel more relaxed. Our not so good seats were somewhat compensated by the plane staff that gave us each a full beverage can, extra pretzels, and some cookies."
Cons: "Our seats that we'd picked out seemed to get changed when we checked in and we got out in the last row, which had no window, and smelled strongly of bathroom cleaner."
Pros: "This was a routine fight that was handled well but Delta and crew."
Cons: "Delay after delay, then missed connection."
Pros: "Flight was on time right on schedule."
Cons: "Checking in to front desk was really slow. Need more personal to speed the process. Thanks"
Pros: "The staff are very nice and accommodating."
Pros: "The old flight attendant was so rude to everyone you can tell she hates her job"
Cons: "Her attitude"
Pros: "It was fast to check in and the flight was on time."
Cons: "The seats that we first got but the flight attendant was kind enough ro switch us since we were by the emergency exit,"
Cons: "I thought I had paid for my bag only to arrive at the airport and be told it was not paid I had agreed to one price and was charged another and on top of that to have to pay baggage fees. I will not be using your service again nor recommending your site."
Cons: "Not organized enough. Had to rush to second flight because 1st flight was delayed"
Cons: "I love the service The workers there really helpful and friendly"
Pros: "The flight was on time,and the crew was very helpful"
Cons: "THE FOOd"
Pros: "Good attitude"
Pros: "The timing was great. The boarding time. The flight left on time. The crew were very attentive and courteous. The transport from the aircraft to the airport was also good. There wasn't any entertainment, so I couldn't give that a good rating."
Pros: "free meal and free alcoholic beverage!"
Pros: "Fight crew were professional and courteous."
Cons: "Delayed flight and no tv"
Pros: "Check in was fast, personnel was very professional."
Pros: "Everything was great thanks"
Cons: "No leg room. Space really limited."
Pros: "Great crew, great fare and pretty easy and convenient process."
Cons: "Seats aren't the most comfortable and very little leg room"
Cons: "The sits were to close to next line and the sitting was so hard and flat as on a wood bench, almost no cushion."
Cons: "It was delayed and we couldn’t land on time because of air traffic. It took more time that it should have to."
Pros: "On time flight, extremely efficient crew, comfortable seats, entertainment, meal, drinks."
Cons: "Boarding, paid for upgrade but was second to last zone to board, leaving me to scramble for Room for carry on. Flight crew was friendly enough except for one, she seemed put off by everyone on board, but especially me. Lol. Basically threw the tray of food on my table and on the backside, pulled tray before I was done. She hopefully was having a bad day."
Pros: "Seating and crew on flight OK"
Cons: "Airline charged me more than original price for ticket change (arrived 1 hour before takeoff, refused at checkin, had to change for a later flight)"
Pros: "Excellent smooth travel from beginning to end. I loved how well trained your crew is especially in terms of dealing with and supporting passengers with invisible disabilities. I didn't feel invisible with Aeromexico like with most other airlines. I have a rare debilitating neuromuscular disease & fibromyalgia but don't always use a wheelchair."
Pros: "Everything about Premier was excellent."
Cons: "Entertainment screen in first class seat didn't work."
Cons: "Seat wouldnt recline, on the way back from guadalajara more then 1000 mosquitos wer in the cabin."
Pros: "My husband's knees were pressed against the seat in front of him so much so as to cause indentations in his legs. fortunately the flight wasn't full and we were able to spread out over 3 seats. It was still quite an uncomfortable flight for him."
Pros: "They had a lot of options for entertainment and the staff was nice."
Cons: "The plane was late, more than an hour. They didn't gave any food and the seats were really uncomfortable."
Cons: "Sat way in the back and by the time drinks came to us, they only had one type of beer. Advice: Carry more Steward was rude. No need to be rude. If you had it, tired or don't like your job then get another job or go home and sleep. Treating people like second class is no fun for anyone or companies reputation or user experience."
Pros: "The way the attendant handled the situation"
Cons: "That the airline overbooked the flight by a lot and several people weren't able to fly when scheduled. This is a very irresponsible practice. We were lucky we were not in any hurry to get to our destination and we volunteered to flight whenever available, however, it is not professional and it is very disrespectful of people's time."
Pros: "thanks for the great service!!!"
Pros: "Nice employees and i like they gave me food and water."
Pros: "On time movies and crew was very nice smooth flight"
Pros: "The plane was running at very low capacity, so many of us had rows to ourselves"
Cons: "No power outlets at the seats, No video, difficult to find power outlets before boarding the plan, the boarding area was very sanitized."
Pros: "The crew were very courteous and funny."
Cons: "The fact that the gate was change from 24 to 25 without telling us or change the boarding pass."
Cons: "Older plane, showing its age"
Cons: "Phone customer service through Kayak/vayama was horrible. Workers on the phone are very hard to understand. We missed our flight and your missed flight fee was $450 dollars! Wow. More than our ticket was worth! Over all worst flying EXPIRIENCE ever. We had to spend over $3,000 for new tickets because vayama/kayak couldn't help us when help is needed. Seems as though greed is all that is important to your company. Never using not recommending your service. As a frequent flyer, I've missed flights before and other services at least make it seem like they want to help you. Thanks for ruining our family vacation."
Pros: "Arrive on time"
Cons: "My seat was uncomfortable; I think the aircraft is old"
Cons: "On my way back I assigned myself 2 emergency exit seats instead the clerk gave me 2 isle seats towards the back of the plane, somebody needs to email or call the airline about this."
Pros: "The fact that Aeromexico still gives you food and drinks."
Cons: "Nobody follows boarding zones appropriately. Most people get into the plane when zone 1 is called, when your zone is up (providing you respect zones) you get to the plane and all luggage bins are taken and you see people already seated in your zone. Aeromexico is bad at enforcing sitting zones. One of the worst ones to do so."
Pros: "free tequuila"
Pros: "Friendly crew, offered snacks and alcoholic drinks at no charge"
Cons: "Other planes were roomier... This aircraft was cramped. Flight was late leaving and late arriving."
Pros: "I like how they offer drinks and food"
Pros: "Great check-in service,fast boarding on time. Smooth flight and very good service. Definitely do this again."
Cons: "My first flight got delayed for an hour and a half. I still had to make another 2 conecctions to get to my destination. Because of the Seattle flight got delayed I missed my other 2 flights. When I got to my second connection in Ontario stuff where so rude! I tried to explain the issue. They all ignored me and didn't schedule me to another flight till 18 hours. Even though I explained that I had a family emergency. My uncle passed away so wanted to get there as soon as I could. Honestly the worst airline. My first flying with them. Not doing it ever again! Alaska airline are suck!"
Pros: "Delayed flight But overall good experience."
Pros: "When shopping for an airline to travel Lima Peru try AeroMexico. If you do not mind a connection through Mexico City AeroMexico is the one for you and price is good. Tacha and avianca airlines are also great alternatives for traveling to Peru. If you don't mind connections. For a straight flight try LAN for flying to Lima Peru they are the best."
Pros: "Muy buen servicio."
Cons: "I didn't like that you guys made my mom and my parents week for three hours is in the you told him to fly with counsel there are special the Bevic you guys we don't wait I'm not really happy about it they had a flight on Friday next time we really professional do your management team is sucks"
Pros: "A bunch of gold digging rats that just want to drain out your money its ridiculous. Never flying with them again thats for sure."
Pros: "Flight scheduled to leave at 2am, i arrived at the airport at 11pm,3 hours early and there was the LONGEST LINE i had ever seen TO CHECK IN! At that moment i said to myself, i should had paid a bit more to fly on a different airline because that 3 hour wait really outweighs saving 50$. If someone would have said, for 50$ you can go to the front of the line, i would have paid it. Really disappointed that aeromexico made elderly people, children, pregnant women and all your customers wait in that long. Really unappreciated"
Cons: "Muy amables todo el equipo de aeromexico, Buen servicio y los precios don burnos."
Cons: "extremely racist crew made the entire flight uncomfortable for everyone."
Pros: "The flight was on time and the plane was clean and new."
Pros: "The crew was friendly, the cabin and bathrooms were very clean and the separation among passengers was unexpected and great"
Cons: "My flight was laid over due to weather so it may have been helpful to get a new boarding pass as we left the cancelled flight and maybe a voucher to help with hotel & food."
Cons: "Social distancing"
Pros: "Wonderful crew, Shefan provided excellent service. This was my first time flying first class and my expectations were exceeded."
Pros: "The Crew was amazing The seat was not comfortable at all Had a broken back rest"
Cons: "Fix the seat Broken back rest aren’t comfortable"
Pros: "The crew"
Cons: "Less turbulence haha"
Cons: "I bought first class tickets for my anniversary trip with my wife and I couldn't get the perks of it. There was no real food on the first 2 stops (Just in this one from Dallas to GDL). And the worst part is that I couldn't get into any of lounges at any airport (flagship and/or admirals) . Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International???"
Cons: "Flight was 90 mins late departing"
Cons: "Flight delayed three hours."
Pros: "pleasant crew"
Pros: "I got there"
Cons: "Being on time for once"
Pros: "Wonderful and on-time!"
Pros: "Great and welcoming crew."
Pros: "I guess I’m happy they didn’t crash."
Cons: "Wasn’t American Airlines promoting a new plane every week? Did that fall through?"
Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"
Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."
Pros: "On time flight"
Cons: "Crampy space."
Cons: "The terminal 52A-J is a disgrace"
Pros: "Quality and clean aircraft, and service. Arrived early. Apparently this is one of AA's highest-quality routes."
Cons: "The legroom in economy is the bare minimum-- you could not get the seats closer together."
Cons: "Six-hour flight. Seemed like a new plane, but no electrical or USB outlets. And considering there were no seat-back entertainment units, we had to use our phones, which ran out of power midway through the flight ... and again, no way to charge. Why not use this plane for short routes and use the better equipment for long flights between big hubs like this one was?"
Pros: "Exit Row Seating"
Cons: "Delayed Flight 1 hour and 20 minutes"
Cons: "i never LEFT!"
Pros: "The nicest flight crew we experienced"
Cons: "The chairs were tight together"
Pros: "It was worth while upgrading to premium plus for the first time I was actually comfortable flying the crew is always kind and caring and the food was. Better than usual. Unfortunately Heathrow employees board handicapped people and the are horrible. They didn't come to board us until the plane was 75 percent boarded which is just unacceptable for a wheelchair user who cannot stand. BA had to stop boarding to get us aboard the plane with the help of BA crew who are great."
Pros: "On time flight. Early arrival."
Cons: "Seated in first class but the arm of the seat was broken."
Cons: "Flight crew very brusk. Econ seats VERY tight for space. Flight was switched from BA to AA. I found the BA Econ seats more comfortable."
Pros: "Plane was lightly booked so plenty of room to sit and storage space."
Cons: "Plane left FRA 25 min late and occured more delay during flight. Came into DFW with 50 min delay and had to go through TSA again for connecting flight - why? So missed the connecting flight to LAX and had to get rebooked."
Pros: "Very courteous crew.pilot was amazing!! Landed in tough wind"
Cons: "The seats were really bad, it was our first trip on a 787 and I will never do it again. Not as bad as the Airbus from MIA but considering it's 13 hours it was totally rubbish. We normally fly the 777 with Air NZ, after this we will go back to them. The staff, as always were helpfull and pleasant, the plane was quiet but the seats....."
Pros: "seat and seating was nice, boarding was efficient, movies okay"
Cons: "while the dinner was okay, the stromboli which came as a snack of sorts was terrible and caused me to be "on the run" for the next 12 hours. the last five hours of the flight and then at home were awful"
Pros: "The airplane was nice and comfortable"
Pros: "Today's trip.was ontime with a great crew. A big turnaround from our last trip."
Pros: "Nice meals, attentive staff"
Pros: "Good entertainment options in newer flights."
Cons: "Food options for first class could be better."
Cons: "I would consistency with the flights. The plane I took from NYC to MIA had individual montiors and served a variety of snacks. The flight from MIA to NYC had on pretzels and you had no options for entertainment."
Pros: "Crew was apologetic."
Cons: "PHL ground stop no known reason. Good weather. Even pilot was at a loss. 4 hours total delay, 3 of which spent in tarmac."
Cons: "My flight was cancelled and caused me to miss another connecting flight to get to my destination, and now need to purchase new tickets."
Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"
Cons: "Very late"
Pros: "Fast boarding"
Cons: "Paying for WiFi"
Cons: "My itinerary said 12pm departure from Sydney to Los Angeles. However, the departure time was 10:15am, and not on Qantas airlines, but on American. It was luck I found out about the changed time. Also, since the airline changed, it took extra time to find the correct counter to check-in."
Pros: "The crew was very nice and peofessional."
Cons: "Boarding and then 20 minutes later, deboarding, due to no crew showing up for flight! We had to wait over an hour to board again!!"
Pros: "Friendly crew. Comfortable flight."
Cons: "No seat TV."
Cons: "American changed the 2nd & 3rd legs of our trip from Vancouver to Phoenix to Charlotte to New Bern and didn't bother to notify us. Discovered on our own after we arrived in Phoenix."
Pros: "Staff was professional and friendly."
Pros: "I liked the seats they where not that bad."
Cons: "I fell asleep and missed if they offered water or anything. And I missed if they did a safety preflight. When I purchased the tickets online it never told me that there would be a charge for my bag. The plane was half empty. People payed for there seats when it wasn't necessary there was plenty of room on the plane"
Pros: "Fast trip to london. Even it was late by more than hours plot made up some lost time. Entertainment was very good both in quality and varieties."
Cons: "Throughout the trip it was very bumbby. The food was not nearly as good as other cross Atlantic airlines."
Pros: "Breakfast and crew member in first class"
Pros: "One of the flight attendants attitude. She was very nice, polite and smiling all the time. I don't see that very often in economy cabin."
Cons: "Better snacks and entertainment. There is no food and no screens on this flight."
Pros: "This was a full-size jet, and the seats were more comfortable than those on the regional jet."
Cons: "The delays, gate changes in a massive airport, and general lack of information made this trip excruciating."
Pros: "The Chicago airport is a nice airport to stay in when you're waiting for a new plane! Also the flight attendants did a very good job!!"
Cons: "The crew did a very good job of getting us on and off the plane and getting us on a new plane even though it was annoying and inconvenient!"
Cons: "Very turbulent day."
Pros: "Everything was very nice."
Pros: "Everything smooth! Yes, a couple younguns’ a little on the cryin’ side... but everyone has to get through that sooner rather than later (and, BTW, they had incredible legroom in Economy so whazzup with that???)."
Pros: "Friendly staff"
Cons: "Delay, delay, delay, missed connection"
Cons: "50 characters isn’t enough to describe the pain I went through. United airlines screwed me. Canceled flight and didn’t compensate me only with a flight to Chicago and a 15 hour wait for the next flight... no hotel or food... no transportation."
Cons: "It’s was bad trip caused by the customers service the really bad they don’t know how to treat people only strolling money for carryon and really ruffles...one star it to much"
Pros: "Flight attendant"
Cons: "No door operations"
Pros: "I had window seat"
Cons: "United app crashed and was not able to watch anything. Tapas snack was poor quality"
Cons: "Flight landing was horrible, flight crue was not helpful at all"
Pros: "Boarding was easy and smooth. Even the seats in economy had plenty of leg room."
Cons: "I am not a fan of United WiFi. I was never able to watch more than five minutes of anything before the program had "unfortunately stop responding""
Pros: "No one sitting next to me."
Cons: "I need more room."
Pros: "We got there safely with our stuff."
Cons: "The stupid led by the unwilling."
Pros: "Nothing at all"
Cons: "The flights were late and annoying"
Pros: "Great experience they make you feel at home"
Cons: "Ride was. Little bumpy due to weather but not your fault."
Pros: "Everything for this flight was as expected for my ticket purchase."
Cons: "I had no problems with this flight."
Cons: "Near 5 hour delay at departure airport with very poor communication."
Pros: "Good crew."
Pros: "They need larger overhead bins . It was hard to fit my carryon bag. I would prefer almonds as snacks. There was only paid entertainment available."
Cons: "Food, space, entertainment options."
Pros: "Not happy. Can't afford such high fees to reschedule flight to see my 82 yo parents. I would have to fly first class to have room for my broken leg now. Doctor won't approve flight since this just happened 3/28/17. But, I can't pay so much more to fly home after surgery....near the holidays. Just makes me sad. I had insurance on 1 flight so i hope i can get 1/2 of my ticket price back. Yup, I messed up the insurance on the 2nd flight. My bad. So I'm out for 1 ticket, and a broken leg and torn ACL and I didn't see my folks. Can you do anything to help me, United? Please? Thanks. Pretty tough week."
Cons: "Will be disappointed if you don't try to help."
Pros: "Flight was okay"
Cons: "Flight was almost 2 hrs delayed"
Pros: "Enjoyed the free movies"
Pros: "I need some substance $400 for a flight And you offered me No water or snack"
Pros: "Small planes make it easier to embark and disembark. It was on schedule on both legs, but changing terminals (on a bus) for the connecting flight was a drag."
Cons: "These are very small planes with little seating room. Thankfully, the flight was very short. C"
Pros: "Polite flight attendants"
Cons: "Had to wait 40 minutes for a gate"
Cons: "Flight was delayed by two hours to wait for crew that was delayed elsewhere as they were coming off duty and had to presumably fly them back to Burbank so our entire flight was held to wait for them."
Pros: "Sucked. .the boarding process was a cluster.tiny bag of salted ceap..huge snoring man sweating on me in seat"
Cons: "The landing was horrible. A lot of passengers were upset."
Pros: "Free movies and wifi"
Cons: "On time arrived early"
Pros: "The wheel chair was not available at OHare. It took 39 minutes to get a wheel chair on outbound flight. Upon arrival at O'Hare we had to wait 20 minutes as there were only few wheel chairs -"
Cons: "Lack of Wheel chair as explained above"
Pros: "The plane was clean, comfortable and seemed to have a bit more room. The staff was professional and courteous."
Cons: "The plane was 2hrs delayed but that was due to weather. The food was over priced and not good."
Pros: "Old aircraft, but it had the old more comfortable seats. Flight attendant was very nice."
Cons: "My 1.5 hr round trip ticket was $1000. No wifi. Snack mix was a mixture of pretzels and dried garbage. Stick with just pretzels United."
Pros: "Having movies is the best, followed by pillows and blankets"
Cons: "Stressed and unfriendly attendants (except 2). Didn't ask meal preference, just gave me chicken and I had to ask for switch. Would say things like "I don't have time" and "we'll do it later when the cart comes around". Only had 1 drink service, I don't think they made it all the way to my row. Very different than flight from USA to Paris."
Pros: "Plain pilot profecional"
Cons: "Plain to old"
Pros: "There wasn't a single thing I liked about flying with United."
Cons: "Everything from customer service check-in to boarding. It was TERRIBLE. I was to have a wheel chair at check-in for my start in Fayetteville. Did this happen? NO!! The girl looked at me like I was CRAZY. I'm on crutches and having to wear a leg mobilizer with a blown MCL & meniscus. I did not get any help boarding my flight which happened to be an express flight. The young stewardess took my crutches from me the moment I stepped foot on the plane. And I couldn't get any help getting off the plane."
Pros: "Flight was okay"
Cons: "Luggage was not in Birmingham for the flight until next day in the afternoon"
Cons: "This flight didn't happen."
Pros: "A very typical flight."
Cons: "No complaints."
Cons: "Very small plane. I have to valet my carry on which meant removing all my medicine (I am a cancer patient) and my camera and carry them on board with me."
Cons: "Flight was delayed 2 1/2 hours."
Pros: "Your staff."
Cons: "The delays."
Pros: "united customer service quickly booked new flight for second leg as I was not going to make it in time"
Cons: "I did not like waking up super early in the morning only to sit at airport for 3 hours because an escape hatch leaked and got the radios wet. only to have the nearest tech over an hour away. and for him to not be able to do anything but let it dry out. Then the flight attendants did not even do a beverage service."
Cons: "The plane never cooled to below 80 degrees"
Pros: "All good"
Cons: "I find it very frustrating that I get this great deal and get charged for EVERYTHING. Bags...drinks...snacks. I mean not even a cookie or pretzels? In the end I’m paying for a budget flight where I would have been treated like a valued customer."
Cons: "This flight was delayed for more than three hours and for my inconvenience a $50 voucher !!!"
Pros: "Nice crew"
Cons: "Delayed, uncomfortable seats"
Cons: "The trip was amazing. Our flight attendant Sonia was wonderful!"
Cons: "Hour delay for an hour flight"
Pros: "Attendants were nice"
Cons: "Seats are hard, late plane, over an hour late"
Pros: "Was nice that they waited for a couple passengers instead of closing the door on the dot. The stewardess were friendly and helpful."
Cons: "I would have really liked WiFi and some healthy food options. They were out of the beef jerky and everything else was even more unhealthy. The flight was full and felt pretty tight and crowded."
Cons: "Paying for water"
Pros: "on-time flight, easy boarding, friendly staff, flight duration announcement (I like to know how long the flight time will be wheels up to wheels down)."
Cons: "the seats didn't recline and were uncomfortable. I also didn't like paying $80 round-trip for a small carry-on"
Pros: "The staff was so kind and made the trip fun, very fast flight but so enjoyable. I honestly will not fly another airline if frontier is available. And best of all it was inexpensive... other flights were pushing 500$ and I got this ticket for 200$ overall great experience!!"
Cons: "Only thing was I couldn't buy a drink with cash which is all I had on me but I think that's every airline so nothing frontier specific :)"
Cons: "Prices change quickly"
Pros: "On time and fairly comfortable."
Cons: "The seat and baggage fee is ridiculous...!!!"
Cons: "This was supposed to be a round trip, coast to coast, involving two flights each way. The first 2 flights were delayed, the 3rd was cancelled after several hours of delay, there were inordinate numbers of gate changes--5 for one flight, 3 for another. I was supposed to go on a 4th flight, but at that point, I walked over to American Airlines and bought a ticket home on the spot: No delays, no gate changes, no excuses, no weirdness."
Cons: "Seats didn't decline"
Pros: "Heather was great with all of the young kids on the flight. A nice greeting, and helped put the kids in a good frame of mind for the trip. The crew hustled given that we were only in the air for 80 minutes!"
Pros: "The flight was quicker than expected"
Cons: "There was a few bugs crawling in the seat in front of me onto my food tray"
Pros: "We were boarded quickly, ahead of schedule and were able to reach destination almost a half hour ahead of time. Nice crew, plane clean"
Cons: "This is not just Frontier - it is a BIGGER passengers trying to sit in constantly shrinking seat widths and leg room. I sat next to a very nice BIG person that was in my seat with me....had to keep the armrest up to allow them to fit. I know your bottom line is profit - so shrinking the passenger seat/room when the population as a whole is expanding makes flying overall a not good experience. I am waiting for you all to officially charge us for Cain air seperately."
Pros: "Friendly crew, greets you and says goodbye, and thanks you (sincerely)."
Cons: "Cheap initial cost but they charge for everthing. A budget airline, including employee numbers. 2hour line to check in, and entire passenger group waited over an hour for baggage to arrive at luggage carousel at destination. Won't fly them again."
Pros: "Me gusto que es factible"
Cons: "Que me ivan a cobrar 40 dollares por mi maleta de mano. Cuando se supone que sea gratis"
Pros: "Seat was not uncomfortable"
Cons: "Mechanical problem and delay and no option to bring another plane or crew in or have us fly another airline to destination. Flight delayed in stages till 19 hours later it did leave."
Cons: "no snacks, fees for carry ons as well as $40 per checked bag"
Pros: "Terrible. The charge extra for everything: $40 for a carryon bag, $11 to reserve a seat, $3.99 for a soda."
Cons: "Charged more for carry on than checked no entertainment"
Pros: "It was on time."
Cons: "The baggage fee was too high."
Cons: "Concourse changes last minute and not communicated..."
Pros: "The crew was nice, and the plane was clean."
Cons: "I purchased my ticket at a good price but if you didn't watch all of the catchy add-ons you were paying a much higher price. That is why you must always read the fine print. It was almost impossible to check in online as I had to keep starting over not sure why."
Cons: "The luggage took forever to come out and caused me to miss a bus"
Pros: "The flight crew was alright."
Cons: "Did not like that everytime I fly the flight is delayed, usually by a lot."
Cons: "Two hour delays on both flights"
Pros: "We arrived safely."
Cons: "Over 6 hours of delays - about 45 minutes in the plane waiting for a gate, the rest waiting for the flight to arrive. The worst part is not a single person offered any kind of explanation - no one in the airport and no one on the plane. When do you ever wait 5 1/2 hours for a meeting and receive no explanation for the delay? Inexcusable. Frontier will always be my very last resort from now on."
Pros: "Better communication"
Cons: "I did not like having to pay for my carry-on bag twice!! I thought it was paid for when I originally booked my flight. On my return trip, I was told I had to pay another $30 for a carry-on. This was unclear at booking. To have to pay $60 for a carry-on is unconscientable !!!!!!!!!"
Pros: "Crew on the plane was super nice and cared for us."
Cons: "Check in process was HORRIBLE. I initially showed my military I.D in order to check into my flight. All U.S Navy service members that are attached to a ship have a sticker on their I.D that states their ship and department. The lady that was assisting me accused me for having a fraud military I.D as the sticker ONLY hides what branch I serve in. She accused me for hiding information on my I.D as she tried taking the sticker off as I need that sticker to get on and off my ship. I was also accused for not looking like my military I.D picture. That picture was taken during boot camp as my head was completly shaved and I had no facial hair. I obviously grew out my hair and had facial hair as I was in a leave status. I was not required to shave for the duration of my leave. She also asked why I was not in uniform. The lady assisting me failed to realized that active duty members do NOT have to be in uniform every second of their waking lives. She did not believe I was in the U.S Navy and was super disrespectful. I just gave her my Illinois I.D to avoid any other trouble. I'm not a confrontational person so I just tried to avoid creating a scene in front of everyone. She was not wearing a name tag so I called frontier to make a formal complaint. I will not be flying with frontier anymore. Thank you."
Pros: "Good efficient staff, newer aircraft, comfortable seats"
Cons: "cramped seating, no food/beverages at all, attempts to get more money for seats during on-line check-in. It seemed deceitful, set up to make people think they had to upgrade or they wouldn't get a seat."
Pros: "The crew was nice."
Cons: "Nothing. Horrible delays, lack of communicafion, rude staff, uncomfortable plane, no food, and no entertainment. AWFUL."
Pros: "Flight was on time and courteous staff"
Pros: "You get what you pay for"
Cons: "The flight in both directions was delayed but without any official notification, the seats are more comfortable on a city train, the seats don't recline, tray tables barely will hold a tablet, attendants on my return flight talked so loud that those in the seats for several rows ahead couldn't sleep (flight departed at 9pm and was a two plus hour duration) I will never fly this airline again"
Cons: "I didn't like that you could not have a carry on and personal item but others did without paying."
Cons: "late departure late arrival sat on tarmac 40 minutes"
Cons: "When we checked our bags it cost me and my friend $125.00 dollars to check our bags what a never fly Frontier again."
Cons: "Both flights delayed"
Pros: "I liked it was a nonstop flight."
Cons: "Frontier claims to be cheap flights done right. No. No no no no no. When Midwest Express became Fronteir there were some characteristices they shared: valuing their consumer, comfortable seats and professional staff. That brand is dead. If you are looking to fly cheap, you are far better off flying another aireline. Frontier claims to be cheap but they nickle and dime you for everything: pay for checked AND carry on luggage ($30/$35 ONE way), pay for selecting your seat at checkin ($45 additional for extra legroom, $5 if you're fine sitting in the middle seat at the back of the plane), if you want a mixed drink plan to pay $6.99 for the booze and another $2.99 for the mixer. The seats are hard molded plastic that do not adjust at all, and the tray table is the size of an ipad mini. I tried to sleep during the nonstop but to no avail. If I had flown Frontier with a connecting flight I have to believe I would've been more comfortable as I would have had a break from the awful seats and a chance at getting food and beverage worth far more for the money. I will fly Southwest forever now because of this experience."
Cons: "Is it really that desperate that airlines have to charge $2 for soda?"
Pros: "The crew was very nice and cool. The other passengers were great."
Cons: "Our flight was delayed for almost an hour because someone on the crew did not come in for work"
Pros: "flight was on time"
Cons: "most uncomfortable trip on a plane I've every been on. I fly 6- 10 times a year. I will never take a flight that far non stop. 3 hours is way to long for me to sit in that cramped position"
Pros: "The crew was very nice"
Cons: "They have taken all the padding out of the seats to squeeze as many rows in as possible, they're very uncomfortable even for just our short 3 hour flight. The tray tables are 1/2 size - you can't even rest a laptop on it without it falling off No entertainment options on flight Nickel & dime you for everything - $30/each per carry-on, $2 for a drink, etc."
Cons: "Flight was very full. No room to stretch. Seats close together. Felt cramped."
Pros: "The 40 minutes the flight was late the crew made up in the air"
Cons: "Took 45 minutes for baggage to appear"
Airlines flying from Iowa to Guadalajara have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights