The crew was polite and professional. Thanks
Cannot think of a thing
Boarding goes quick, nice seats in economy comfort
No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.
People who help me with my 87 year old mother we extremely thoughtful.
I did not like having to exit plane on the tarmac. It was difficult for my 87 year old mother, and the if the weather had been bad this would have been very unpleasant and extremely difficult for everyone!
Boarding and entertainment were good..
Over an hour delayed and unlesss you pay up the seating is very cramped
very comfortable seats, and plane landed early
no free entertainment for personal devices. screen was broken and controller did not work.
Not sure who thought every passenger is 5'6 but for the rest of us, the seat pitch is ridiculously close. Like knees to the seat in front close. I'm 5'10 and I was very uncomfortable the entire flight.
Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...
Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.
it was easy to navigate .
On time as scheduled.
Sandwich for dinner
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