Find Cheap Flights from Jakarta to Newark (JKT - EWR)

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FAQs for Booking Jakarta to Newark Flights

How long does a flight from Jakarta to Newark take?
An average nonstop flight takes 21h 30m, covering a distance of 10054 miles.
Which airlines provide the cheapest flights from Jakarta to Newark?
In the past 3 days, the cheapest round-trip tickets were found on ANA ($845), United ($966) and American Airlines ($983).
Do I need a passport to fly between Jakarta and Newark?
Yes.
What’s the cheapest day of the week to fly Jakarta to Newark?
For Jakarta to Newark, Saturday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Newark back to Jakarta, the best deals are generally found on Monday, with Wednesday being the most expensive.

Book cheap flights from Jakarta to Newark (round-trip)

Airports
Origin
Jakarta
$845
only
$845
Destination
Newark
$845
only
$845
Sat, Jan 20
CGK
EWR
22h 20m
Wed, Jan 31
EWR
CGK
27h 55m
Trip: 12 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2758 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
OKA
NRT
Excellent 8.6

Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!

We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!

NRT
ORD
Good 7.3

They came around often to see if we needed water or anything. Food was good.

It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer.

SEA
NRT
Excellent 10.0

Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday.

ORD
RDU
Excellent 8.3

short flight ready to get home

n/a

HND
OKA
Excellent 10.0

Seats and service

No complaints

Tue, Jan 16
CGK
EWR
22h 20m
Mon, Feb 12
EWR
CGK
25h 05m
Trip: 28 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52325 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
LAS
Okay 4.0

The crew was helpful and friendly, my flight was inexpensive

The seats were incredibly uncomfortable! Also, many people did not understand how to turn off the televisions, so it was pretty distracting to have so many monitors going when we all trying to sleep.

RSW
EWR
Okay 5.3

Waiting

LAX
NRT
Good 7.3

Good price

Stink in the plane

LAX
YVR
Excellent 8.0

Checking in was simple with no problems. They made the process easy. Very courteous!

MIA
ORD
Excellent 9.0

That it got me to Paris safe

No outlets to charge your phone, and the tv played the same movie over and over. The meals were also cheap. Didn't like any of them. Should have flown southwest or delta.

Wed, Jan 31
CGK
EWR
32h 52m
Thu, Feb 8
EWR
CGK
29h 50m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ABQ
ORD
Excellent 8.0

everything fine

having to gate-check our hand luggage

TUS
PHX
Mediocre 2.0

Nothing.

Everything.

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

TPA
ORD
Excellent 8.0

Average. Expectation for US airlines are so low this flight score average.

HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

Sun, Mar 25
CGK
EWR
37h 19m
Mon, May 7
EWR
CGK
38h 55m
$1050
Trip: 44 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14235 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
MSP
YXE
Excellent 9.3

I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect.

JFK
YYZ
Excellent 10.0

The staff is very friendly. Most pleasant airline I've flown with.

SEA
LAX
Okay 4.0

Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip

I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?

ATL
DFW
Excellent 10.0

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

Tue, Mar 13
CGK
EWR
32h 15m
Sat, Mar 24
EWR
CGK
28h 45m
$1117
Trip: 12 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9782 reviews
Overall
8.3
Boarding
8.3
Comfort
8.3
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
IAD
Okay 4.6

They missed me for breakfast despite my being awake and trying to get their attention. Then they ran out of one of the choices for both dinner and breakfast. This despite the plane being less than capacity. Also there were so many empty seats in the back but I noticed that some people were still being packed in like the flight was full. Emirates should do a better job of assigning seats to make as many people comfortable as possible.

DXB
BKK
Excellent 8.0

After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates.

DXB
DFW
Good 6.0

Flight change

SYD
DXB
Excellent 9.0

Got upgraded to Business!

Nothing really, crew was professional

DXB
PVG
Excellent 8.3

entertainment is great.

food is the same as last flight.

Sat, Feb 10
CGK
EWR
22h 20m
Sat, Feb 24
EWR
CGK
25h 05m
$1129
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Mar 16
CGK
EWR
22h 20m
Sun, Mar 25
EWR
CGK
33h 20m
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2758 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
LAX
NRT
Excellent 10.0

Everything was fine

The seats hurt my butt

NRT
ORD
Excellent 8.3

crew was professional and very attentive and beer and wine and ice cream on the flight

wish they had more movies choices from the u.s.

BKK
NRT
Excellent 8.3

crew was professional and very attentive and beer and wine on the flight.

wish they had more movies choices from the u.s.

MNL
NRT
Excellent 9.0

They came around often to see if we needed water or anything. Food was good.

Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time.

ORD
RDU
Excellent 8.3

short flight ready to get home

n/a

Sat, Apr 7
CGK
EWR
21h 30m
Thu, Apr 26
EWR
CGK
28h 10m
Trip: 20 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2758 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
OKA
NRT
Excellent 8.6

Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!

We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!

ORD
NRT
Excellent 9.3

Overall excellent

LAX
NRT
Excellent 10.0

Everything was fine

The seats hurt my butt

NRT
BKK
Good 7.3

Good price

Stink in the plane

NRT
ORD
Excellent 8.3

crew was professional and very attentive and beer and wine and ice cream on the flight

wish they had more movies choices from the u.s.

Tue, Feb 6
CGK
EWR
22h 20m
Sun, Feb 11
EWR
CGK
25h 05m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52325 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

LAX
YVR
Excellent 8.0

Checking in was simple with no problems. They made the process easy. Very courteous!

RSW
EWR
Okay 5.3

Boarding quickly

No PED was available didn’t have anything for entertainment if you weren’t buying it seems every thing available for 3 hour flight and flight was scheduled for 2 hours and 55 minutes No snacks made available came thru once had a small bag of pretzels cup of coffee and never came back

ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

PUJ
EWR
Good 7.3

The flight was very hot and uncomfortable

Tue, Jan 16
CGK
EWR
22h 20m
Sat, Jan 27
EWR
CGK
27h 55m
Trip: 12 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2758 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
MNL
NRT
Excellent 9.0

They came around often to see if we needed water or anything. Food was good.

Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time.

NRT
BKK
Good 7.3

Good price

Stink in the plane

ORD
RDU
Excellent 8.3

short flight ready to get home

n/a

NRT
ORD
Excellent 8.3

crew was professional and very attentive and beer and wine and ice cream on the flight

wish they had more movies choices from the u.s.

ORD
NRT
Excellent 9.3

Overall excellent

Wed, Feb 7
CGK
EWR
22h 20m
Mon, Feb 12
EWR
CGK
25h 05m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52325 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
LAX
YVR
Excellent 8.0

Checking in was simple with no problems. They made the process easy. Very courteous!

ORD
LAS
Okay 4.0

The crew was helpful and friendly, my flight was inexpensive

The seats were incredibly uncomfortable! Also, many people did not understand how to turn off the televisions, so it was pretty distracting to have so many monitors going when we all trying to sleep.

PUJ
EWR
Good 7.3

The flight was very hot and uncomfortable

MIA
ORD
Excellent 9.0

That it got me to Paris safe

No outlets to charge your phone, and the tv played the same movie over and over. The meals were also cheap. Didn't like any of them. Should have flown southwest or delta.

RSW
EWR
Okay 5.3

Waiting

Sun, May 20
CGK
EWR
27h 08m
Tue, May 29
EWR
CGK
27h 20m
$1102
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

AUS
CLT
Excellent 10.0

My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!

Nothing.

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

JFK
MIA
Excellent 8.8

Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.

Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.

Fri, Jan 19
CGK
EWR
22h 20m
Sat, Feb 3
EWR
CGK
27h 55m
Trip: 16 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2758 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
LAX
NRT
Excellent 10.0

Everything was fine

The seats hurt my butt

SEA
NRT
Excellent 10.0

Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday.

NRT
SEA
Excellent 10.0

Attentive and polite staff. Comfortable planes. On time flights.

I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process.

ORD
NRT
Excellent 9.3

Overall excellent

BKK
NRT
Excellent 8.3

crew was professional and very attentive and beer and wine on the flight.

wish they had more movies choices from the u.s.

Wed, Jan 10
CGK
EWR
33h 15m
Tue, Jan 16
EWR
CGK
27h 50m
$1138
Trip: 7 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9782 reviews
Overall
8.3
Boarding
8.3
Comfort
8.3
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
PVG
Excellent 8.3

entertainment is great.

food is the same as last flight.

DXB
DFW
Good 6.0

Flight change

DXB
FLL
Excellent 10.0

Service on time nice attendants clean plane modern

DXB
AMD
Excellent 8.6

Quick boarding, on time, nice amenities near the gate.

The menu had a vegetarian and a chicken option, but when the trolley came around, they only had vegetarian options. We were in the fourth or fifth row from the front (in Economy), so it's surprising if they ran out of the chicken option that early.

DXB
CPT
Excellent 9.0

Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated.

Dull food.

Sat, Feb 3
CGK
EWR
22h 20m
Sat, Feb 10
EWR
CGK
39h 25m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52325 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
PUJ
EWR
Good 7.3

The flight was very hot and uncomfortable

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

RSW
EWR
Okay 5.3

Waiting

ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

Tue, May 22
CGK
EWR
27h 48m
Thu, May 31
EWR
CGK
27h 20m
$1102
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

TUS
PHX
Mediocre 2.0

Nothing.

Everything.

TPA
ORD
Excellent 8.0

Average. Expectation for US airlines are so low this flight score average.

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

Wed, Jan 24
CGK
EWR
22h 20m
Wed, Jan 31
EWR
CGK
27h 55m
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2758 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
BKK
NRT
Excellent 8.3

crew was professional and very attentive and beer and wine on the flight.

wish they had more movies choices from the u.s.

LAX
NRT
Excellent 10.0

Everything was fine

The seats hurt my butt

NRT
ORD
Good 7.3

They came around often to see if we needed water or anything. Food was good.

It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer.

NRT
SEA
Excellent 10.0

Attentive and polite staff. Comfortable planes. On time flights.

I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process.

ORD
RDU
Excellent 8.3

short flight ready to get home

n/a

Thu, Feb 8
CGK
EWR
49h 45m
Fri, Feb 23
EWR
CGK
34h 15m
$1168
Trip: 16 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9782 reviews
Overall
8.3
Boarding
8.3
Comfort
8.3
Crew
8.5
Entertainment
8.6
Food
8.1
SYD
DXB
Excellent 9.0

Got upgraded to Business!

Nothing really, crew was professional

CPT
DXB
Excellent 8.0

The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self...

SFO
DXB
Excellent 10.0

Boarding went smoothly, flight was very comfortable with great entertainment options. Attentive staff!

JFK
DXB
Excellent 8.0

Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight.

Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting.

DXB
BKK
Excellent 8.0

After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates.

Sun, Feb 4
CGK
EWR
22h 20m
Sat, Feb 10
EWR
CGK
39h 25m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52325 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MIA
ORD
Excellent 9.0

That it got me to Paris safe

No outlets to charge your phone, and the tv played the same movie over and over. The meals were also cheap. Didn't like any of them. Should have flown southwest or delta.

LAX
EWR
Good 7.6

I had the row to myself. Smooth flight. On time. Actually we got there early.

My arm rest would not stay up. Flight attendant almost seemed rude. Might have been just her tone. She seemed annoyed. I could be wrong.

RSW
EWR
Okay 5.3

Boarding quickly

No PED was available didn’t have anything for entertainment if you weren’t buying it seems every thing available for 3 hour flight and flight was scheduled for 2 hours and 55 minutes No snacks made available came thru once had a small bag of pretzels cup of coffee and never came back

LAX
NRT
Good 7.3

Good price

Stink in the plane

LAX
YVR
Excellent 8.0

Checking in was simple with no problems. They made the process easy. Very courteous!

Tue, Jun 12
CGK
EWR
29h 15m
Wed, Jun 20
EWR
CGK
27h 20m
$1124
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 26019 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
TPA
ORD
Excellent 8.0

Average. Expectation for US airlines are so low this flight score average.

HPN
DCA
Mediocre 2.0

Nothing

Comfort, timeliness.

DFW
LAX
Excellent 8.3

I liked the expediency of being rescheduled for another flight and the kindness of the American Airlines staff. When I first received my boarding pass, the pass listed gate A24 as the one where my flight was scheduled to depart. The plane destined to depart from Dallas to LAX did not show up. However, a few of us were kindly offered a cot and blankets to sleep on. The next morning I folded the cot and the blankets and found an American Airline staff member who swiftly rescheduled me for another flight to LAX. She did state that the original flight had departed at 11:15 p.m.

From around 6 P.M., December 11, 2017, I was at gate A24 - the gate listed as the Departure gate for my return flight to Los Angeles. The last flight that left went to Saint Louis, I believe. There was never a flight to depart from Gate 24 to Los Angeles. I believe the gate may have been changed and for some reason, those who were at Gate 24 were not informed. Also, the travel instructions on the advertisement for scheduling the flight mentioned the ability to carry on luggage for no additional charge. When I received my boarding pass, it stated I was only allowed to carry on baggage that would fit underneath the seat and not in the overhead bin. I had to pay to check my baggage that I thought was free. In spite of the changes, the flight was a good flight. Thank you

AUS
CLT
Excellent 10.0

My Mom was very grateful for the friendly assistance as she is wheelchair bound and was flying aline. Excellent service!!

Nothing.

LHR
ORD
Excellent 8.0

The staff were nice and helpful.

Internet sucks

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