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Japan to Hawaii Flight Information

Flights Arrive in Hawaii
Flights Depart from Japan
Flight Price $235
Airlines AirAsia X, Scoot, Hawaiian Airlines, Delta, China Eastern, Korean Air, Asiana Airlines

Book cheap flights from Japan to Hawaii (round-trip)

Airports
Origin
Tokyo
$424
only
$424
Fukuoka
$634
only
$634
Osaka
$235
only
$235
Destination
Honolulu
$235
only
$235
Tue, Oct 2
KIX
Osaka Kansai International
HNL
Honolulu
8h 05m
Tue, Oct 16
HNL
Honolulu
KIX
Osaka Kansai International
9h 25m
Trip: 15 days
4.4OkayShow reviews
Overall 4.4 Okay
Based on 5 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
KIX
HNL
Good 7.6

Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

KUL
SYD
Mediocre 2.0

nothing

My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

KUL
PUS
Excellent 9.0

Pleasant attitude of crew.

Late...again!

Mon, Oct 1
KIX
Osaka Kansai International
HNL
Honolulu
8h 10m
Thu, Oct 18
HNL
Honolulu
KIX
Osaka Kansai International
8h 25m
Trip: 18 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Boarding
7.1
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.5
SIN
SGN
Okay 4.3

The flight was delayed for over 30 mins.

KUA
SIN
Good 6.0

Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

SIN
KUA
Excellent 8.6

The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

SIN
DPS
Okay 4.6

The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later.

SIN
MAA
Good 7.3

We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider

Tue, Oct 2
NRT
Tokyo Narita
HNL
Honolulu
15h 15m
Tue, Oct 23
HNL
Honolulu
NRT
Tokyo Narita
21h 30m
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Oct 2
KIX
Osaka Kansai International
HNL
Honolulu
8h 05m
Tue, Oct 16
HNL
Honolulu
KIX
Osaka Kansai International
9h 25m
Trip: 15 days
4.4OkayShow reviews
Overall 4.4 Okay
Based on 5 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
KIX
HNL
Good 7.6

Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

JAI
KUL
Excellent 8.0

Took X Air Asia from JAI DPS on flatbed. Excellent!

The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

KUL
SYD
Mediocre 2.0

nothing

My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

MEL
KUL
Okay 5.0

Not a lot Very disappointed overall

Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

Mon, Oct 1
KIX
Osaka Kansai International
HNL
Honolulu
8h 10m
Thu, Oct 18
HNL
Honolulu
KIX
Osaka Kansai International
8h 25m
Trip: 18 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Boarding
7.1
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.5
TPE
SIN
Mediocre 2.3

Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

KUA
SIN
Good 6.0

Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

SIN
SGN
Okay 4.3

The flight was delayed for over 30 mins.

SIN
TPE
Good 7.6

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

SIN
MAA
Okay 5.3

Nice aircraft, on time departure and arrival

reclining seats only in business class, not lay flat. pay for everything except the bathroom

Tue, Oct 2
KIX
Osaka Kansai International
HNL
Honolulu
8h 05m
Tue, Oct 16
HNL
Honolulu
KIX
Osaka Kansai International
9h 25m
Trip: 15 days
4.4OkayShow reviews
Overall 4.4 Okay
Based on 5 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

MLE
KUL
Excellent 8.0

The small leg space

KUL
SYD
Mediocre 2.0

nothing

My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

KUL
PVG
Okay 4.0

Air Asia no tienen el mejor servicio de atención y si quieres algo de comer te cobran el doble que en el aeropuerto.

Mon, Oct 1
KIX
Osaka Kansai International
HNL
Honolulu
8h 10m
Thu, Oct 18
HNL
Honolulu
KIX
Osaka Kansai International
8h 25m
Trip: 18 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Boarding
7.1
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.5
SIN
TPE
Good 7.6

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

TPE
SIN
Mediocre 2.3

Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

SIN
SYD
Excellent 10.0

great check in staff fast boarding comfortable temperature in cabin very good crew

n/a

SIN
KUA
Excellent 8.6

The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

SIN
MAA
Okay 5.3

Nice aircraft, on time departure and arrival

reclining seats only in business class, not lay flat. pay for everything except the bathroom

Tue, Oct 2
KIX
Osaka Kansai International
HNL
Honolulu
8h 05m
Tue, Oct 16
HNL
Honolulu
KIX
Osaka Kansai International
9h 25m
Trip: 15 days
4.4OkayShow reviews
Overall 4.4 Okay
Based on 5 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

KUL
PUS
Excellent 9.0

Pleasant attitude of crew.

Late...again!

KUL
SYD
Mediocre 2.0

nothing

My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

JAI
KUL
Excellent 8.0

Took X Air Asia from JAI DPS on flatbed. Excellent!

The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

PUS
KUL
Excellent 10.0

Flatbed services

Sat, Sep 22
KIX
Osaka Kansai International
HNL
Honolulu
8h 10m
Thu, Sep 27
HNL
Honolulu
KIX
Osaka Kansai International
9h 25m
Trip: 6 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 8 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
HNL
SYD
Mediocre 2.0

Flight was delayed, so never made it.

SAN
OGG
Okay 5.0

Flight was non stop.

Expensive

OGG
LAX
Excellent 10.0

Food/ drinks/

Nothin

SAN
OGG
Excellent 10.0

Superb plane and service

LAX
HNL
Good 7.0

The seats were nice.

The dinner was a roll with a bit of meat and a little cheese. Not very good.

Mon, Oct 1
KIX
Osaka Kansai International
HNL
Honolulu
8h 10m
Thu, Oct 18
HNL
Honolulu
KIX
Osaka Kansai International
8h 25m
Trip: 18 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Boarding
7.1
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.5
KUA
SIN
Good 6.0

Crew were professional, friendly and efficient. Aircraft was clean in the cabin and in good serviced condition. Check in Staff were efficient, friendly and professional.

Seating configuration in economy very small. My Husband is a tall, big man and was cramped by the seat pitch, which made his trip very uncomfortable. To think that we have to pay for such an essential item to life as WATER, when it is free on most other airlines....or at the very least you can get a glass of water. I couldn’t believe the charge price for a tiny bottle of water and the fact that you can’t even get a glass of water either. This is an outrage and a rip off to customers.

SIN
MAA
Okay 5.3

Nice aircraft, on time departure and arrival

reclining seats only in business class, not lay flat. pay for everything except the bathroom

TPE
SIN
Mediocre 2.3

Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

SIN
HYD
Mediocre 2.0

Nothing

Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination.

SIN
KUA
Excellent 8.6

The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

Sat, Sep 22
NRT
Tokyo Narita
HNL
Honolulu
7h 38m
Tue, Oct 23
HNL
Honolulu
NRT
Tokyo Narita
21h 30m
Trip: 32 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
LAX
OGG
Okay 4.3

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

JFK
MXP
Good 7.6

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

AMS
DTW
Excellent 8.0

Didn’t like the fact that online check in didn’t work on the Delta app.di

SEA
MSP
Okay 4.6

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

DEN
JFK
Good 7.6

The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.

The landing was pretty tough and we took off almost a half hour late.

Sun, Nov 18
KIX
Osaka Kansai International
HNL
Honolulu
7h 25m
Thu, Nov 22
HNL
Honolulu
KIX
Osaka Kansai International
10h 20m
Trip: 5 days
4.4OkayShow reviews
Overall 4.4 Okay
Based on 5 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

KUL
PUS
Excellent 9.0

Pleasant attitude of crew.

Late...again!

KUL
PVG
Okay 4.0

Air Asia no tienen el mejor servicio de atención y si quieres algo de comer te cobran el doble que en el aeropuerto.

MLE
KUL
Excellent 8.0

The small leg space

KIX
HNL
Good 7.6

Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

Wed, Mar 13
FUK
Fukuoka
HNL
Honolulu
32h 55m
Fri, Mar 22
HNL
Honolulu
FUK
Fukuoka
15h 40m
Trip: 10 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 5,371 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
HKG
PVG
Excellent 8.6

Comfortable seats and wide array of movies plus free WiFi. Very good service as well.

Poor communication on boarding process and on the flight delay. And bad WiFi near the boarding gate.

HNL
PVG
Excellent 9.6

All is good. Check in great. Boarding great.

Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.

PVG
LAX
Excellent 10.0

Great !

PVG
SGN
Okay 5.3

Friendly staff

Taking a bus to the plane

PVG
HNL
Excellent 10.0

Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month

Breakfast was a bit bland but nothing bad

Tue, Oct 2
KIX
Osaka Kansai International
HNL
Honolulu
8h 10m
Thu, Oct 18
HNL
Honolulu
KIX
Osaka Kansai International
8h 25m
Trip: 17 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Boarding
7.1
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.5
HKG
SIN
Excellent 8.6

Food are excellent. Legroom is good for a budget airlines. Crew are nice

SIN
TPE
Good 7.6

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

SIN
SYD
Excellent 10.0

great check in staff fast boarding comfortable temperature in cabin very good crew

n/a

SIN
MAA
Good 7.3

We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider

TPE
SIN
Mediocre 2.3

Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Sun, Nov 18
KIX
Osaka Kansai International
HNL
Honolulu
7h 25m
Thu, Nov 22
HNL
Honolulu
KIX
Osaka Kansai International
10h 20m
Trip: 5 days
4.4OkayShow reviews
Overall 4.4 Okay
Based on 5 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
KUL
SYD
Mediocre 2.0

nothing

My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

PUS
KUL
Excellent 10.0

Flatbed services

KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

MEL
KUL
Okay 5.0

Not a lot Very disappointed overall

Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

Tue, Oct 2
KIX
Osaka Kansai International
HNL
Honolulu
8h 10m
Thu, Oct 18
HNL
Honolulu
KIX
Osaka Kansai International
8h 25m
Trip: 17 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Boarding
7.1
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.5
SIN
MAA
Good 7.3

We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider

SIN
SYD
Excellent 10.0

great check in staff fast boarding comfortable temperature in cabin very good crew

n/a

HKG
SIN
Excellent 8.6

Food are excellent. Legroom is good for a budget airlines. Crew are nice

SIN
TPE
Good 7.6

Overall it was a good flight.

No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

SIN
SGN
Okay 4.3

The flight was delayed for over 30 mins.

Wed, Jan 23
NRT
Tokyo Narita
HNL
Honolulu
6h 35m
Wed, Jan 30
HNL
Honolulu
NRT
Tokyo Narita
9h 50m
Trip: 8 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 44 reviews
Overall
8.8
Boarding
8.8
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
HNL
Mediocre 2.0

My flight was postponed or delayed as the airline like to call it until the next day due to Narita International Airport closing after 11pm! First of all I didn’t realize major international airports closes especially with a airplane still on the runway! After our flight was “delayed” Korean Airlines scrambled to get us into hotels. This process was very poorly organization and many of us non Japanese speakers were left very confused because they kept forgetting to interpret what they said into English. I had to keep reminding them. We had to stay in long lines throughout the process which took up at least 3hrs. On top of that we waited at least 45 minutes the day after to get our new boarding passes! I was so over my trip to Japan by then and very disappointed with how Korean airlines handled the situation. I will most likely not take Korean airlines again and it will be a long time until I take another trip to Japan.

Their food

NRT
HNL
Excellent 10.0

Great flight crew, speedy and efficient departure procedure

NRT
HNL
Excellent 10.0

we were attended 2 by the friendliest/courteous attendants....were fed 2X along the way and movies/music/games/drinks were free of charge also.

n/a

NRT
HNL
Excellent 9.3

Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly.

Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists.

NRT
HNL
Excellent 8.3

Boarding was quick and efficient. Plane was clean, the seats and leg room were good. Cabin attendants were very friendly and attentive during the entire flight. Entertainment system was easy to use and had a lot of movies and other stuff to keep you busy. Headphones and slippers were provided. Enjoyed my flight. Will fly Korean Airlines again if I have the chance.

Tue, Nov 13
NRT
Tokyo Narita
HNL
Honolulu
33h 10m
Sun, Nov 18
HNL
Honolulu
NRT
Tokyo Narita
35h 45m
Trip: 6 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3,596 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
ICN
HKG
Excellent 9.3

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

ICN
PEK
Excellent 10.0

Friendly, professional crew.

Bit of turbulence, but hey that's what happens when you fly.

SEA
ICN
Excellent 8.6

one check-in crew (female) at gate was not very nice. My mom is disabled & in her personal wheelchair. The other check-in crew members told us (5 total) to go together to board the plane then this female staff told us we can only have one family member go in with my mom (to take care of the wheelchair then assist her on the plane) next time we board the plane. Their messages are inconsistent & her attitude was uncalled for, especially when she let other disabled passengers on with their more than one family members & the other Asiana staff members told us to go in at the same time.

ICN
SEA
Mediocre 2.0

It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves.

LAX
ICN
Excellent 9.3

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

Sun, Nov 18
KIX
Osaka Kansai International
HNL
Honolulu
7h 25m
Thu, Nov 22
HNL
Honolulu
KIX
Osaka Kansai International
10h 20m
Trip: 5 days
4.4OkayShow reviews
Overall 4.4 Okay
Based on 5 reviews
Boarding
6.4
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.2
PUS
KUL
Excellent 10.0

Flatbed services

JAI
KUL
Excellent 8.0

Took X Air Asia from JAI DPS on flatbed. Excellent!

The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

KUL
SYD
Mediocre 2.0

nothing

My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

KIX
HNL
Good 7.6

Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

MEL
KUL
Okay 5.0

Not a lot Very disappointed overall

Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

Tue, Oct 2
KIX
Osaka Kansai International
HNL
Honolulu
8h 10m
Thu, Oct 18
HNL
Honolulu
KIX
Osaka Kansai International
8h 25m
Trip: 17 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Boarding
7.1
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.5
SIN
DPS
Okay 4.6

The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later.

HKG
SIN
Excellent 8.6

Food are excellent. Legroom is good for a budget airlines. Crew are nice

SIN
KUA
Excellent 8.6

The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

SIN
SGN
Okay 4.3

The flight was delayed for over 30 mins.

SIN
MAA
Good 7.3

We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider

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