Find Cheap Flights from Japan to United States

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Japan to United States Flight Information

Popular destinations New York, Los Angeles, Orlando
Flights Depart from Japan
Flight Price $398
Distance 6,067 miles
Avg. Flight Duration 9h 04m
Airlines China Southern, XiamenAir, AirAsia X, Hong Kong Airlines, China Eastern

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Book cheap flights from Japan to United States (round-trip)

Airports
Origin
Nagoya
$804
only
$804
Tokyo
$428
only
$428
$623
only
$623
Okinawa
$591
only
$591
Osaka
$398
only
$398
Destination
San Francisco
$716
only
$716
Honolulu
$467
only
$467
Los Angeles
$398
only
$398
Wed, Oct 16
KIX
Osaka Kansai Intl
LAX
Los Angeles
24h 50m
Wed, Oct 30
LAX
Los Angeles
KIX
Osaka Kansai Intl
18h 30m
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,394 reviews
Overall
7.2
Boarding
7.4
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.8
LAX
CAN
Excellent 8.6

Pros: Amazing service

Cons: The comfort of the seats and size

LAX
CAN
Excellent 9.2

Pros: Pleasantly surprised. Seats were comfortable. Blankets were warm. Food was good, and I'm grateful for that because I couldn't understand the flight attendant because of her accent.

Cons: The crew was weirdly OCD about when we were allowed to have our window shades up or down and I got yelled at a couple times for improper window shade use. I was also woken up literally every 2 hours to ask if I wanted food or beverage which I appreciated the diligence but also I like sleep.

TPE
CGQ
Good 7.0

Pros: Nice crew, night food.

Cons: Old aircraft type, insufficient entertaiment.

SFO
CAN
Good 6.6

Pros: The crew was ok but the seat was not so good, the toilets are clean. The workers on check in were nice

WUH
SFO
Good 6.6

Cons: I was traveling with friends who's flight kept getting canceled without any notifications, only found out till check in. I had an added layover that I didn't know about. My friends and I will avoid China Southern airlines in the future

Thu, Oct 3
NRT
Tokyo Narita
LAX
Los Angeles
20h 05m
Wed, Oct 9
LAX
Los Angeles
NRT
Tokyo Narita
44h 15m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 558 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
XMN
TAO
Good 6.0

Pros: crew is ok though not much speaking english

Cons: no other comment

XMN
FOC
Mediocre 2.0

Cons: The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou.

WUH
XMN
Excellent 8.0

Pros: The crew was great, and seat was comfy compare to other European airlines seats

Cons: Less salt in the food would’ve been better

LAX
XMN
Mediocre 2.0

Pros: The flight was fine

SEA
SZX
Good 7.0

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

Wed, Aug 28
KIX
Osaka Kansai Intl
HNL
Honolulu
8h 05m
Wed, Sep 4
HNL
Honolulu
KIX
Osaka Kansai Intl
9h 25m
Trip: 8 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 14 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.1
KIX
HNL
Mediocre 2.0

Pros: Nothing.

Cons: We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

HND
KUL
Okay 4.0

Pros: Don’t remember, that’s how much of an impression they made.

Cons: Doesn’t matter because I won’t be using this airline again.

KTM
KUL
Mediocre 3.3

Pros: The staff was very nice and helpful.

Cons: No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

PUS
KUL
Excellent 10.0

Pros: Flatbed services

KIX
HNL
Excellent 8.3

Pros: Flight and staff were great and we landed 50 minutes early!

Cons: It took an hour to get through the check in line at KIX, we weren’t able to check in online.

Wed, Feb 19
KIX
Osaka Kansai Intl
LAX
Los Angeles
26h 00m
Sun, Feb 23
LAX
Los Angeles
KIX
Osaka Kansai Intl
36h 20m
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1,306 reviews
Boarding
7.7
Comfort
7.4
Crew
7.9
Entertainment
7.3
Food
6.9
HKG
YVR
Excellent 8.6

Pros: crew very good as they accommodated every request quickly

Cons: food

BKK
HKG
Excellent 8.3

Pros: New plane A350. Lots of in-flight entertainment options. I like the external cameras. this flight was cheap and 50% full so i could actually sleep on three seats for this short hop.

Cons: The pilot could speak slower and more clear.

SGN
HKG
Good 6.0

Pros: The flight was average. It wasn't too uncomfortable but for the price it was fine.

Cons: Online checkin process was flawed. The food could have been better

YVR
HKG
Excellent 10.0

Pros: Loved it all.

Cons: Nothing.

SGN
HKG
Excellent 8.0

Pros: Good leg room, comfortable seats.

Cons: Some of the toilets had no running water.

Tue, Nov 5
OKA
Okinawa Naha
LAX
Los Angeles
60h 00m
Sat, Nov 16
LAX
Los Angeles
OKA
Okinawa Naha
32h 30m
Trip: 12 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,402 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
PVG
LAX
Mediocre 3.3

Cons: Busted infotainment screen. A perfunctory apology was offered after the flight had landed. None of the crew had any level of proficiency in English and shied from interacting with non-Chinese passengers. And finally, 10-abreast seating on the Boeing 777 is a nightmare.

KMG
PVG
Good 6.8

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

PVG
FCO
Excellent 10.0

Pros: Aircraft

SGN
PVG
Excellent 8.0

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

ICN
PVG
Mediocre 2.0

Pros: The worst air travel experience I’ve ever had.

Tue, Sep 17
KIX
Osaka Kansai Intl
LAX
Los Angeles
40h 10m
Thu, Oct 24
LAX
Los Angeles
KIX
Osaka Kansai Intl
26h 05m
Trip: 38 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 163 reviews
Boarding
7.3
Comfort
7.1
Crew
8.0
Entertainment
6.4
Food
6.9
XIY
CNX
Excellent 8.0

Pros: The direct flight is great! Especially traveling with kids.

Cons: The flight took 45 minutes longer than scheduled even though we departed on time. Also I have young children and they played some action movie with shooting and killing and It was hard to distract my kids from watching that.

LAX
CTU
Mediocre 3.6

Cons: The check in staff extremely rude and unprofessional. You can’t check your bag into your final destination You also must go thru immigration and customs in Chengdu

CTU
LXA
Excellent 8.0

Pros: Initial ticketing and boarding was easy. A bit of a fiasco in Lhasa.

LAX
TNA
Good 7.3

Cons: Most of the crew was not skilled with English (both comprehension and pronunciation) so it was difficult to communicate or to understand instructions. The flight was also delayed for an hour, which could have been avoided if the airline staffed more people for check-in or streamlined the check-in process since that was the only bottleneck preventing passengers from being on time.

TSA
CTU
Good 7.3

Pros: Crew is so polite!

Cons: No wifi, no individual entertainment screens, no power. TV screens looked like an old VHS tape (static).

Wed, Oct 16
HND
Tokyo Haneda
LAX
Los Angeles
33h 20m
Sun, Oct 20
LAX
Los Angeles
HND
Tokyo Haneda
55h 55m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1,514 reviews
Overall
8.0
Boarding
7.9
Comfort
8.0
Crew
8.4
Entertainment
7.8
Food
7.7
CAN
PVG
Mediocre 2.0

Pros: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

Cons: Was not told that I needed a visa for connexting flightsbin China so I was not allowed to board and had to buy a last minute $2400 ticket

FCO
XIY
Excellent 8.8

Pros: Smiles,answer calls, clean toilets

Cons: Some notes in toilet might be inaccurate like ask us to install waste bin?

YYZ
PEK
Excellent 9.6

Pros: More leg room for economy class would always be much appreciated.

YYZ
PEK
Excellent 10.0

Pros: Customs really fast

CTU
JFK
Excellent 10.0

Pros: Awesome!

Cons: Nothing!

Mon, Sep 9
HND
Tokyo Haneda
LAX
Los Angeles
29h 20m
Mon, Sep 23
LAX
Los Angeles
HND
Tokyo Haneda
23h 45m
Trip: 15 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,544 reviews
Overall
6.6
Boarding
6.8
Comfort
6.6
Crew
7.0
Entertainment
6.1
Food
6.1
SFO
PEK
Okay 5.6

Pros: Crew pleasant and friendly

Cons: The food is terrible. Selection of beverages and meals very limited.

JFK
PEK
Mediocre 3.3

Pros: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Cons: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

PEK
IAD
Mediocre 2.0

Pros: Nothing it was awful

Cons: Everything they are racist.

JFK
PEK
Excellent 8.0

Cons: Food is poor

PEK
IAD
Good 6.6

Pros: Professionalism of the crew.

Cons: My partner and I could not understand much of what flight attendants said in English due to their accent. Mediocre food. When the person in front came back, his seat leaned back and hit my laptop. I felt ignored once when a flight attendant appeared to have asked in Chinese if I need any drink.

Thu, Feb 20
NRT
Tokyo Narita
LAX
Los Angeles
10h 00m
Tue, Feb 25
LAX
Los Angeles
NRT
Tokyo Narita
11h 45m
Trip: 6 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 208 reviews
Overall
8.7
Boarding
8.8
Comfort
8.5
Crew
9.0
Entertainment
8.7
Food
8.4
NRT
LAX
Excellent 9.3

Pros: Attention to customer service and needs

Cons: Couldn't use my own headphones to watch movies

NRT
LAX
Excellent 9.6

Pros: All the crews were friendly and helpful!

Cons: I wanted to watch Hindi movies with subtitles...

NRT
LAX
Excellent 10.0

Pros: The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate.

Cons: Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest

NRT
LAX
Excellent 10.0

Pros: The food is good. The service is excellent, always smiling and attentive.

Cons: Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches.

NRT
LAX
Excellent 10.0

Pros: I always felt attended to, great customer service, clean and best bang for your buck

Tue, Dec 17
NRT
Tokyo Narita
SFO
San Francisco
24h 40m
Sun, Dec 29
SFO
San Francisco
NRT
Tokyo Narita
23h 44m
Trip: 13 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 8,669 reviews
Overall
7.6
Boarding
7.6
Comfort
7.5
Crew
7.9
Entertainment
7.3
Food
7.1
TIJ
MEX
Mediocre 3.0

Pros: Nothing, old plane, it had ashtrays on the site, that's old!!! We flew close to 2 hrs and 30 min late

Cons: Everything

UIO
MEX
Excellent 9.6

Pros: They are so friendly

Cons: The restroom

MEX
CUN
Excellent 8.3

Cons: To have us sit together

GDL
FAT
Excellent 8.0

Cons: Nothing was good

GDL
ORD
Okay 5.6

Pros: The crew was great

Cons: The snacks and the arrival of the baggage

Fri, Jan 3
NGO
Nagoya Chubu Centrair Intl & other airports
HNL
Honolulu
17h 25m
Tue, Jan 7
HNL
Honolulu
NGO
Nagoya Chubu Centrair Intl & other airports
35h 10m
Trip: 5 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 4,087 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
ICN
LAX
Excellent 10.0

Pros: lots of legroom. courteous staff. bathroom is clean

Cons: everything is excellent

SYD
ICN
Good 7.0

Pros: The crew were so polite and helpful.

Cons: Archaic entertainment system. Cabin was dull and seats not up to standard of other airlines business class.

LAX
SLC
Okay 5.0

Pros: Nothing

ORD
ICN
Excellent 10.0

Pros: The crew was very friendly and helpful. Food was good. The plane was very clean.

Cons: I have no complaints.

KMI
ICN
Good 7.6

Pros: Convenient

Cons: More flexible seat

Thu, Nov 28
NGO
Nagoya Chubu Centrair Intl & other airports
HNL
Honolulu
7h 31m
Sun, Dec 1
HNL
Honolulu
NGO
Nagoya Chubu Centrair Intl & other airports
10h 01m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 26,282 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.8
Food
7.5
ORF
ATL
Excellent 10.0

Pros: Crew was great

Cons: All was great

LAX
OGG
Good 6.6

Cons: Delayed for an hour because of changing tire

JFK
AUS
Excellent 8.0

Pros: Crew was absolutely amazing!

Cons: Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors.

BOS
MCI
Excellent 8.0

Pros: The crew was polite and pleasant unlike the crew from KC to Boston.

Cons: Telling us to check bags before we get to our seat and find out there is no more room.

MSP
ANC
Excellent 10.0

Pros: Crew is amazing, seats are pretty good.

Cons: On time, baggages checked in and were made available on time.

Thu, Oct 17
NRT
Tokyo Narita
LAX
Los Angeles
20h 05m
Sun, Oct 27
LAX
Los Angeles
NRT
Tokyo Narita
22h 35m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 558 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
TAO
LAX
Good 7.3

Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!

Cons: The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.

XMN
LAX
Okay 5.0

Cons: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.

TPE
FOC
Okay 4.6

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

XMN
LAX
Excellent 8.0

Pros: In time

Cons: Don’t let customer wait long time for gate after landing

SEA
SZX
Good 7.0

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

Mon, Sep 30
NGO
Nagoya Chubu Centrair Intl & other airports
HNL
Honolulu
7h 50m
Tue, Oct 8
HNL
Honolulu
NGO
Nagoya Chubu Centrair Intl & other airports
9h 00m
Trip: 9 days
9.1ExcellentShow reviews
Overall 9.1 Excellent
Based on 10 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
YVR
Excellent 10.0

Pros: Everything. I always enjoy my flights with JAL.

SEA
NRT
Excellent 10.0

Cons: Nothing. This company deserves its reputation for excellence.

NRT
SIN
Excellent 8.0

Cons: Movie selection

NRT
DFW
Okay 4.6

Pros: I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.

Cons: My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!

DFW
MEM
Okay 5.0

Pros: I volunteered when flight attendant asked if I would help in exit row responsibility.

Cons: I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!

Tue, Nov 5
NRT
Tokyo Narita
LAX
Los Angeles
20h 05m
Sun, Nov 10
LAX
Los Angeles
NRT
Tokyo Narita
22h 35m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 558 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
LAX
XMN
Okay 5.6

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

XMN
TAO
Good 6.0

Pros: crew is ok though not much speaking english

Cons: no other comment

TPE
XMN
Okay 5.3

Cons: Flight got delayed in Xiamen, miss the connecting flight to chongqing.

CGK
XMN
Excellent 10.0

Cons: The crew should speak better English. They polite and helpful but clear English is a plus value

SEA
SZX
Mediocre 2.0

Pros: Nothing

Cons: They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again.

Mon, Dec 16
KIX
Osaka Kansai Intl
HNL
Honolulu
7h 25m
Tue, Feb 4
HNL
Honolulu
KIX
Osaka Kansai Intl
10h 20m
Trip: 51 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 14 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.1
KUL
TPE
Okay 5.0

Cons: their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

JAI
KUL
Excellent 8.0

Pros: Took X Air Asia from JAI DPS on flatbed. Excellent!

Cons: The only problem was the attitude of the air crew when I asked them to help me put my luggage up. I am short - 150cm, no way I can put my carry on without help. It was not heavy, but their face showing dislike. Can’t they see that I am vertically challenged.

KUL
PVG
Okay 4.0

Cons: Air Asia no tienen el mejor servicio de atención y si quieres algo de comer te cobran el doble que en el aeropuerto.

SYD
KUL
Okay 5.0

Pros: Cheap flight

Cons: Food wasn't very good Poor crowd control getting on the flight Poor crowd control getting off the flight Small seats The crew was nice

PER
KUL
Excellent 9.6

Cons: Crew sometimes loud in gallery. . Prefer not too hear their conversations. Service Great. Luggage camber off amazingly fast!

Wed, Aug 28
NRT
Tokyo Narita
LAX
Los Angeles
23h 05m
Sun, Sep 1
LAX
Los Angeles
NRT
Tokyo Narita
22h 05m
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 5,989 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
IAD
Excellent 8.3

Pros: Crew was excellent. Entertainment choices were excellent.

Cons: One both flight my food preference was gone before I could choose.

YVR
HKG
Good 6.0

Pros: Food and entertainment was great

Cons: Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever

ICN
TPE
Okay 5.3

Pros: The crew were busy but very attentive

Cons: I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones.

JFK
HKG
Excellent 8.0

Pros: Crew was really good and the seating was quite okay

Cons: Seating distance

HKG
JFK
Good 6.0

Cons: Extremely poor entertainment system - mostly old movies. No Bollywood movies

Thu, Nov 21
KIX
Osaka Kansai Intl
LAX
Los Angeles
39h 40m
Mon, Nov 25
LAX
Los Angeles
KIX
Osaka Kansai Intl
48h 35m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 559 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.7
Food
6.9
XMN
BKK
Excellent 10.0

Pros: great price and overall service

BKK
XMN
Excellent 8.3

Pros: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Cons: There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient.

XIY
XMN
Excellent 8.0

Pros: Crew was amazing. Welcoming, helpful and caroming to passengers needs.

Cons: Replace worn out seats.

XMN
YVR
Good 6.0

Cons: The flights got delayed. One of the flights got delayed without a notice in advance.

TAO
LAX
Excellent 10.0

Pros: No real problems

Cons: Nothing significant

Wed, Nov 27
NRT
Tokyo Narita
LAX
Los Angeles
40h 45m
Sat, Nov 30
LAX
Los Angeles
NRT
Tokyo Narita
27h 20m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1,306 reviews
Boarding
7.7
Comfort
7.4
Crew
7.9
Entertainment
7.3
Food
6.9
HKG
BKK
Good 6.0

Pros: Flight was fine, no issues and pleasant, BUT!

Cons: Two pieces of lost luggage SOMEWHERE between PDX-SFO-HKG-BKK. Clueless so far.

TPE
HKG
Good 6.0

Pros: Staff is friendly. Food is ok

Cons: Explain the real reason why the flight is 6 hours delayed. They said “ operational issues.” If we never asked for further instructions, we would never get $ 9 meal vouchers. In other words, some of passengers didn’t get it

HKG
LAX
Excellent 8.3

Pros: Great customer service, checking in went fairly quickly.

Cons: Like other airlines, seats are too close together.. Choice of movies was limited.

SFO
HKG
Okay 5.6

Pros: Boarding process was efficient and flight was on time.

Cons: I'm not sure why they served a sandwich at 11pm. A simple snack would have been better. And the sandwich was pretty bad. The seats were also pretty cramped.

YVR
HKG
Okay 5.6

Pros: Food as there are snacks .

Cons: Crew are not helpful. Movies dont play well.

Sun, Sep 1
KIX
Osaka Kansai Intl
HNL
Honolulu
8h 05m
Wed, Sep 4
HNL
Honolulu
KIX
Osaka Kansai Intl
9h 25m
Trip: 4 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 14 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
4.1
Food
5.1
KUL
SYD
Mediocre 2.0

Pros: nothing

Cons: My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you.

IKA
KUL
Excellent 8.0

Pros: Everything was running smoothly

KIX
HNL
Mediocre 2.0

Pros: Nothing.

Cons: We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

KUL
KIX
Excellent 8.0

Pros: The staff were attentive. The service was good and overall was okay

KTM
KUL
Mediocre 3.3

Pros: The staff was very nice and helpful.

Cons: No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

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