Find Cheap Flights from Johannesburg OR Tambo to Washington Dulles Intl (JNB - IAD)

Everything was very good

Comfort and friendly crew.

Electronic entertainment can be better.

The crew was extremely nice! Especially the older English gentleman.

When I purchased my ticket, they asked if I had any dietary restrictions. I noted that I was vegan – but there was no vegan option for my flight to Johannesburg from New York. That was pretty annoying as I was very hungry. The flight back home, from Johannesburg to Dulles, was a bit better as there was a vegan option between Ghana and Dulles. Other than the food the flight was OK. I think all airlines need to work on making the seats more comfortable. It is almost impossible to take a reasonably comfortable nap on an 18 hour flight.

Boarding seems to be an issue with South African. They don't seat based on any order, which creates a mob situation around the boarding counter.

Orderliness

Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help.

The plane is spacious. It gives leg comfort

All.

I liked everything about the flight except how the layover was handled. The original aircraft for the leg of the flight from Doha to L.A. had to be changed, and it seemed like confusion descended, and 2 hours later, we were finally boarded on the new aircraft.

The added time to my layover was hard because it was unexpected, and was handled poorly, in my opinion.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Flown with Delta, AA, United and a lot of other carriers, but Etihad felt a little more special. Was a little skeptical never having flown them before but was pleasantly surprised. The service was just better, the seats were just better, the food was just better. Overall, everything was just a bit better than what I was accustomed to. I will be definitely recommending Etihad to F&F.

The food gets a little monotonous. We got served rice on 4/4 of our meals... lol. It;s better than not getting any food but it;s the only thing that was a little off.

Crew was nice

I

The handling of the layover in Dubai. Very appreciative! It was fantastic.

The flight was 15 hours from the US to Dubai, there is not much one can do to make a flight like that EXCELLENT, but the staff was more than accommodating, food was great, open bar and clean amenities. If the flight was not so long i would like this airline again!

The entertainment system did not work properly - the volume did not work. The seats did not recline very far which made the long flight more uncomfortable.

I was traveling with a leg injury -- knee brace and crutches, limited mobility and a need to be able to keep my leg straight. the crew that transferred me within the airport was very friendly and professional.

the people at check-in were completely unhelpful. on my originating trip (IAD-Maputo) the check-in people were fantastic and got me into a bulkhead seat with the person accompanying me. on the return trip I was on my own so it would have been even easier in theory, but they made no effort to get me into a seat that would accommodate my injury, despite the fact that the people seated in the bulkhead row near my assigned seat were not traveling with young children and had no obvious physical need for the extra leg room.

You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!! Please return my money

Without internet

It was terrible

Because l have to wait for 22 hours and they let me pay for my own visa and hotel when l arrived in dubai

Attentive staff

Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals.

Everything

I love the wide variety of beverages. I also enjoyed how many times they passed through the cabin to offer us drinks.

I have been on the newer planes and the TV functionality is great. However, the older versions have poor quality TVs with horrible functionality. The touch screen does not respond to your finger and sometimes you can't even get the remote to work. They definitely need to update the technology on all planes.

The excellent service and the very attentive cabin crews.

nothing

not enough food for vegans.

Qatar airways took our hand baggage a along with other bags which made our journey comfortable.

We did not get our baggage a on arriving at Houston. We had to claim for unrecoverable bags.which will be delivered within 36 to 48 hours.

The food plan could have been a little better. I was told they ran out of vegeterian food and then was given vegeterian food.

Ground staff was courteous and helpful.